Lydgate Lodge

Staff are friendly and caring. It's comforting to know that we are leaving a loved one in the hands of people who seem to genuinely care.

From the day we went to look around Lydgate Lodge to the day we went to clear dads room, we have been shown nothing but support, care and friendship. Dad spent 6 months at Lydgate and it gave him a new lease of life. He was encouraged to join in and also left alone when he needed to be. I was told that Lydgate Lodge was dad's home and the staff were visitors. Each and every one of the staff did a great job and I couldn't have asked for a better way for dad to spend his last months.

Mum passed away in the home in November, the staff looked after me and my sister as well as mum. They did not interfere but left us to be with mum until the end and then dealt with everything for us in a very professional but kind and considerate way.

Since arriving, the home has done everything necessary to introduce their new residents to the surroundings. Full credit to staff and facilities.

At present I am very happy for my mum to stay in Lydgate Lodge, my mum seems more settled there now. The home is very clean and comfortable, the food looks very good and mum seems to enjoy it. Most of the staff are approachable and the manager is very approachable and will answer all questions I have about my mum. Overall it is a very good place.

The first impression on entering is a clean and fragrant home, no nasty smells! All the staff, carers and cleaners are pleasant and willing to answer any questions or find someone who can. Rooms are very clean and fresh looking residents are encouraged to bring their own belongings to personalise their rooms.

I would like to say a big THANK YOU to the management and staff for their efforts in improving Lydgate Lodge over the past three months. When I visited my mother at Lydgate Lodge she had really enjoyed her day. The residents had been baking and decorating the buns they had made and she looked so happy. Her day got even better when it was her turn (all residents have a turn) to enjoy a special meal. It was 'steak night' and the kitchen staff and staff had gone to great lengths to make it special, complete with an entertainer. The cafe had been turned into a restaurant and when I left they were enjoying a shandy and a good laugh. Management and staff are really working hard to make life good at Lydgate with many activities. I drove home with a big smile on my face that said, thank you.

I have enjoyed my experience here so far. All the carers are lovely and I am well looked after. We get well fed. All the rooms are nice and they get looked after.

More stimulation is required for residents as a lot of the time they are sat about sleeping. They could do with more cleaning operations. More eye to details, the staff try really hard.

It is a big relief to know that my mum is in good hands. I know it is still early days but I am sure Lydgate is going to be one of the best homes in Yorkshire, if not the UK. Thanks to everyone for making my mum's 100th birthday such a success.

My son had a comfortable stay and would recommend to others.

After checking various homes in the local area. I was very impressed on my first visit to Lydgate Lodge. I arranged respite for my partner and that has turned into permanent residency. The building is very spacious and airy in all areas, very clean and no smells as in most care homes. The staff are very friendly, caring and also very professional. I don't think I could find a better place to cater for my partners needs. I am so pleased I found Lydgate Lodge.

Great support between staff and residents, friendly, homely atmosphere. Mum really enjoys it here immensely.

Likewise, hopefully there will be an improvement in activities offered - both in variety and consistency. It would be nice if e.g activities menus, services available were communicated via the website and via newsletters etc.

They do a great job and we feel happier knowing mum is getting great care.

This is the first evaluation form completed since my Mum went into Lydgate, so long overdue. I have had to initiate two review meetings within this period, both of which seemed satisfactory. Generally Mum is content with everything although complains about having to wait long periods for toilet etc. Staff seem very nice on the whole, some more attentive than others. Housekeeping not always good enough in room. Issues raised are not always dealt with or maintained and I am still flagging the same things after 2 years. All that said it is a pleasant home with a nice atmosphere. More evaluation opportunities needed.

My relative is always happy with the care she receives at the home. The staff are always caring and considerate to the needs of people.

My mum is happier and well looked after and fed. Since moving in, staff are nice and look after her, and gets on with the other residents. The bedroom is nice and comfortable.

I have been highly satisfied with the care and support my father has received since his admission in October 2015. In particular the facilities, furniture, fixtures of the building are excellent. My father really enjoys the food he is provided and has put on weight! concerns I do have is the fact that 'confused' residents can wander in and our of other residents rooms, taking items that do not belong to them. I do not feel there is always enough staff members around and I have never met the manager! Communicating any issues in relation to my father is haphazard and no clear consistent process to do this.