Lydgate Lodge

My Husband has been in the care home for respite care for two weeks. On visiting, I found he was clean and happy. The food looked very good and I think ate most things. His bedroom was very pleasant and clean. His clothes had been washed and put on hangers in the wardrobe. The staff were very good and nothing was too much trouble for them. The other residents seemed happy. I am hoping that my Husband will be able to come here again in the near future.

I'm very pleased with services. Friendly and caring staff with positive attitude. Reception staff are always present and welcoming. First impressions are very good. Care staff and home manager are very caring and supportive. Thank you for your care of my Father who has severe dementia.

From the interview with my mother-in-law to her settling in, the service was very friendly, helpful and professional.

This initial look round was conducted really well with staff having very friendly and helpful. On the day of moving in, the transfer was handled really well, staff very helpful.

Slippers also disappear although we don't know if she moves them herself.

As a self-funding resident, the cost of care will always be an issue and as national costs go, this care home gives satisfactory value for money.

I also notice occasionally she does not have her 2 hearing aids in or teeth not in.

Not enough staffing levels (what's new) for ratio of patients. Should be a priority!

Found all the staff to be very helpful, great facilities available. Delivering great care to the residents.

I would not be afraid to send him for respite if the need arose again.

Staff are always pleasant. They have some difficult residents and deal with them in a very pleasant way to re-direct. I would highly recommend this care home, highly recommend this car home, having viewed most care homes in the area. By far the best.

I find Lydgate Lodge an excellent home. My mother is 97 years old and is quite happy and settled there. She lived on her own for 40 years after my father died and we are very happy that she is now residing in Lydgate Lodge.

I am very pleased with the overall level of care and support dad receives.

The home is always clean, though at time his own room could benefit from a deep clean.

Dad has always eaten traditional meals. Meat and 2 veg. The food is certainly to his taste.

My mum had a significant deterioration in her general health following a spell in hospital and the demands on staff and management of the home increased significantly. They took on a lot of extra work in ensuring my mums increased needs were met and others e.g Doctors, District Nurses provided the support needed.

I am happy with the care my wife receives and I am always greeted with a smile at reception when visiting. Management and staff are very helpful and caring which makes my visit less stressful.

Clean, friendly, varied activities.

I was recommended to Lydgate Lodge by a fellow carer whose wife was already here, so I made enquiries for my wife. She was assessed and considered suitable, so moved in almost straight away. That was in February 2016. I have been so impressed with the care and dedication of the manager and staff since my wife came in and I have no hesitation in recommending the home to future residents.

My dad is 86 and now a new resident of Lydgate Lodge. He has settled well and the staff are fantastic. Every resident is treated with respect and made to feel valued. The staff keep me updated and they are very approachable. The rooms are well kept and nicely decorated. Overall the home is very welcoming and homely. My family and I have made the right decision to have my dad here where he has full support for his care needs.

Mum has only been in Lydgate Lodge for 3 months and she has settled in very nicely. The carers are brilliant with her. The staff and management are very pleasant and you can talk to them anytime. Nothing is too much trouble for them and there is everything Mum needs at Lydgate.

Lovely place, dad has been well looked after both physically and foodwise and Lydgate Lodge has everything an elderly person could want or need. The staff have been exceptional apart from one girl who had a bit of an attitude. Problem one Sunday afternoon when my brother and his wife were visiting dad. I think she preferred to go and have a cigarette! I would definitely recommend to anyone who requires respite like dad or being a resident. Thank you for looking after my dad. It is very much appreciated.

A delightful care home, built to the highest standards with plenty of communal rooms on each floor. Walking into the reception area is like being on a cruise ship with imposing stairs leading to the 1st floor. The staff are attentive at all times, providing the level of care that you would give to a close relative. It's like living in a 5-star hotel with great food and service. Well done everyone.