Care Provided by Greenfields
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Lift
- Wheelchair Access
- Gardens
Funding & Fees
Contact Greenfields to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Coverage Care Services Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Jonathan Cook (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (75)
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Greenfields Reviews (3)
8.3
Greenfields has a Review Score of 8.3 (8.279) out of 10, based on 3 reviews in the last 2 years.
Over all time Greenfields has 3 reviews.
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Review from J C (Daughter of Resident) published on 17 July 2026 Submitted via Website•
Overall Experience
Mum came to greenfields for two weeks nursing respite.
From the first time we entered the home we felt relieved that we had found a home that cared about mum
Every member of staff has been fabulous ,kind proffesional and caring with a smile.
Nothing was too much trouble for any of them .
Mum entered the home frail and unwell.she is going home tomorrow a different lady thanks to you all for your proffesional caring and loving home . You treated her at all times with dignity and respect .
And we're genuinely interested in her well being .so she could return home to dad who is 91 and her main carer .you also treated with the same respect and dignity
From the first time we entered the home we felt relieved that we had found a home that cared about mum
Every member of staff has been fabulous ,kind proffesional and caring with a smile.
Nothing was too much trouble for any of them .
Mum entered the home frail and unwell.she is going home tomorrow a different lady thanks to you all for your proffesional caring and loving home . You treated her at all times with dignity and respect .
And we're genuinely interested in her well being .so she could return home to dad who is 91 and her main carer .you also treated with the same respect and dignity
Outstanding is what I say you all were.
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Review from Sam M (Daughter of Resident) published on 15 June 2026 Submitted via Website•
Overall Experience
I brought my mum over from Crete 4 and a half years ago. Mum arrived at the care home at 9pm straight from the airport. It was a stressful day that I will never forget but from my first phone call to the home 2-3 weeks prior to our arrival we were listened to, cared for and reassured. Since then I have visited mum many times, to begin with, daily. I have never once seen a member of staff frustrated or annoyed. All I see is love and care. It's not perfect, they get some things wrong but I'm now at a stage where I recently went on holiday for 3 weeks (I'm mums only visitor) and I didn't have a single worry or concern for mum's welfare in my absence). In fact I can't believe how lucky we were to find Greenfields and the wonderful staff who care for mum as if she was a member of their family.
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Review from Sandy B (Daughter of Resident) published on 15 September 2025 Submitted via Website•
Overall Experience
Mum was at Greenfields for the last nine months. From the first day we sat with the manager, discussing mums needs, to the time she spent on Snowdrop unit, everyone I met was welcoming and knowledgeable and cared about the residents. I was fully informed at all times. Mum was cared for and respected. The unit was well looked after visually, but its the team of staff that make it special. You go above and beyond. It's a special gift. something not everyone can do. So, Thank you so much for caring for my lovely mum while she was with you. You're a special team.
↩Reply from Debbie Price, Chief Executive at Greenfields
Thank you for taking the time to leave this feedback. The manager and the staff really do live our values and their focus is always on the people they support. I am delighted your mother was well cared for and you were made to feel welcomed into the Greenfields family.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 March 2020Overall
Requires improvement
Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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Upcoming Events
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (0)
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Frequently Asked Questions about Greenfields
What types of Care is Greenfields registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Greenfields have?
There are 75 Single Rooms.
What are the Facilities & Services at Greenfields?
Lift, Wheelchair Access, Gardens are some of the Facilities & Services.
How far is Greenfields to the centre of Whitchurch?
0.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Greenfields to verify any information. View our terms and conditions. Greenfields has a Basic Service -more info.