Devonshire House

High Street, Cavendish, Sudbury CO10 8AS
Review Us
9.8 101 Reviews
  • Devonshire House, Sudbury
Devonshire House is located in the pretty village of Cavendish with riverside views, providing quality care and luxurious facilities within a comfortable and relaxing environment. The home continues to welcome new residents for both respite and permanent care. In addition to residential care, they provide care for older people living with dementia.

The home is equipped with stunning facilities for customers to enjoy such as a large conservatory space and cosy quiet lounges, whilst original features such as inglenook fireplaces and beamed ceilings have been preserved.

The home, operated by Anchor, provides residential care which is personally tailored to meet the individual needs of customers and enhance their quality of life. Anchor work with customers and their loved ones to create detailed care plans to ensure each individual’s health and care needs are continually met.

Anchor provides dementia care and offers on-going training to care staff to ensure their approach always reflects best practice.

They are one of England’s largest providers of housing and care for those aged over 55 years and have more than 60 years of experience as a not-for-profit provider of services to older people.

Anchor reinvest the money they make into retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customer’s expectations.
Show Devonshire House on the Map

Care Provided by Devonshire House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 69 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Lift
  • Gardens
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1460
  • Self-Funded Residential Dementia Care: from £1460
  • RESPITE Self-Funded Residential Care: from £1460
  • RESPITE Self-Funded Residential Dementia Care: from £1460

Colleagues at Devonshire House will be happy to discuss our weekly fees with you and what our fees include.

These prices are only a guideline, please contact Devonshire House to find out the exact price for your requirements.

Contact Devonshire House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Devonshire House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • Anchor
  • Voluntary / Not for Profit Owned

Person in Charge

  • Kerry Healy (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (68)
  • Single Rooms with Ensuite Wet Room (68)

Visiting

  • The home welcome visitors as an integral part of day-to-day life.

Parking

  • There is onsite parking, including disabled spaces.

Devonshire House Reviews (101)

9.8

Devonshire House has a Review Score of 9.8 (9.802) out of 10, based on 21 reviews in the last 2 years.
Over all time Devonshire House has 101 reviews.

Overall Experience
  • 91
  • 8
  • 1
  • 1
  • 0
Date Published
  • 101
  • 9
  • 12
  • 21
  • 80
Reviewer Connection to Devonshire House
  • 30
  • 18
  • 11
  • 6
  • 6
  • 6
  • 5
  • 4
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 101, showing 41-60
Review from Wendy (Daughter of Resident) published on 10 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum spent exactly four years at Devonshire House. The building and gardens are beautiful but also the care Mum received was been second to none. The staff clearly care about the residents and have been really helpful to me too, keeping me informed about Mum’s health issues. The staff even arranged
a Zoom 90th birthday party for Mum during lockdown so that her whole family could celebrate with her. It was lovely to see her looking so happy and well cared for. During her last illness, the staff were amazingly supportive both to her and me - I can’t thank them enough.
Reply from Stuart Coleman, Manager at Devonshire HouseThank you for your wonderful review of Devonshire House and it was our pleasure to help your mother celebrate her 90th birthday. We work hard to ensure residents enjoy our home and gardens and I will pass your lovely feedback to our team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Robert B (Son of Resident) published on 30 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was allocated to this care home in May 2020, she, unfortunately, died in October. The manager and staff here are outstanding in terms of commitment, care, wellbeing and comfort. She honestly could not have found better care anywhere. Although we hoped she would be there for a few more years it was
not to be, her end of life care was truly remarkable. I cannot thank the whole team enough.
Reply from Stuart Coleman, Manager at Devonshire HouseThank you for taking the time to provide feedback on Devonshire House. I will make sure our staff are aware of your kind compliments and we are very pleased that you feel our care was outstanding.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kate B (Granddaughter of Resident) published on 30 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandmother was very happy in her last five months of her life in Devonshire House. Nothing was too much trouble for the team to make my nan comfortable. Always looked smart and tidy, fed well and always encouraged her to have mealtimes in the dining room. Sadly she passed away in October last year
and I can honestly say the care, respect and dignity they gave my nan were on another level and for this, I will be forever grateful. Thank you.
Reply from Stuart Coleman, Manager at Devonshire HouseThank you for taking the time to review Devonshire House. It was our pleasure to care for your nan and I will ensure that our team are aware of your lovely feedback.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Janet DB (Next of Kin) published on 24 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our dear friend resided at Devonshire House for his last 2 and a half years. He was very well cared for and the staff team gained his confidence going the 'extra mile' to ensure he was comfortable and treated with compassion. A private person with complex health needs who had lived on his own for many
years the move to a care home was a difficult decision but turned out to be a blessing for which he was and we are most grateful. Our warm thanks to all the team for their expertise, understanding and loving care. We wish the 'new' manager well with plans to enhance the offering for the future at Devonshire House.
Reply from Stuart Coleman, Manager at Devonshire HouseThank you for your kind review. It was our pleasure to care for your friend and I will ensure that our team at Devonshire House are aware of your lovely comments.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S C (Daughter of Resident) published on 28 July 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found the staff of Devonshire House very professional and very respectful towards my mum. They listen and support me when I have any queries concerning my mum. During the Covid-19 lockdown of the home, I have had regular video calls and telephone calls and now we can enjoy socially distanced
garden visits. With the support of the carers, this has made life for Mum easier. She is not so anxious and she relaxes and enjoys our visits. The staff make sure that Mum is comfortable during the hot weather, seated under a parasol, wearing suncream and when it was chilly, a blanket over her.
Reply from Stuart Coleman, Manager at Devonshire HouseThank you for your lovely feedback, which we will ensure is passed on. It’s been our pleasure to facilitate socially distanced garden visits and video calls with your mum and we are pleased that she is happy with us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J H (Niece of Resident) published on 24 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Uncle has profound Alzheimer's and the staff give him the care and support we wish we could provide ourselves. They truly care for him as a person, maintaining his dignity and quality of life in every way they can. They are amazing and we cannot thank them enough.
Reply from Stuart Coleman, Manager at Devonshire HouseWe appreciate you taking the time to provide your review. We work hard to provide person-centred care to all our residents and will ensure your kind comments are passed on.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Cameron D (Son of Resident) published on 14 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very good indeed. The staff are kind and thoughtful and take the trouble to understand the character and requirements of each individual resident. They are sympathetic to and understanding of the needs of family members. Overall care and activities very well-tailored to those suffering from dementia/Alzheimers.
Reply from Stuart Coleman, Manager at Devonshire HouseYour lovely feedback means a lot to our staff and I will ensure they are passed on. Thank you for taking the time to support Devonshire House by submitting your review at this time.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ann (Sister of Resident) published on 14 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are unfailingly cheerful, helpful and kind. They go above and beyond what they need to do to make both residents and their families feel at home and very welcome. The building feels homely with the many different rooms and the "log" stoves in winter. The conservatory is a lovely light environment
even on damp days and the grounds are beautiful.
Reply from Stuart Coleman, Manager at Devonshire HouseThank you for taking the time to support the home by submitting this review. Your kind comments mean so much to the staff team, especially in these times. I will ensure your comments are passed on.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Charles S (Nephew of Resident) published on 3 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been here throughout lockdown and I have been confident she is in good hands. The staff, building and garden are all lovely. The food is ok but could be better: I believe they are working on this.
Reply from Stuart Coleman, Manager at Devonshire HouseThank you very much for your comments and I am pleased that you are happy with the care that your aunt is receiving. We are currently gaining feedback from our customers on our menus so that we can continue to improve the service that we offer.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S D (Resident) assisted by family/friend published on 12 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly caring staff. Large attractive garden. Food could be better. Not very imaginative. Building clean and well maintained.
Reply from Stuart Coleman, Manager at Devonshire HouseThank you very much for taking the time to submit your review. I am pleased that you are happy with the staff and the garden and cleanliness of the building. As you know, the last resident meeting focused on food, with tasting sessions and the rollout of the new spring/summer menu. Thank you for agreeing to share your thoughts and ideas with the kitchen team to shape the future menus.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S G (Husband of Resident) published on 11 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was received for 2 weeks respite in a friendly and caring welcome. The care she was given enabled her to relax and enjoy the new surroundings and company of residents. The home is maintained to a high standard and when visiting her we were always welcomed by caring and attentive staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A H (Daughter of Resident) published on 13 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident since Jan 7th. The care she has received has been amazing. Mum has been able to settle really easily. The staff have all been brilliant, nothing is too much trouble. All of the staff including ancillary and managerial just want the residents to be happy and safe. Our family
have been very reassured that the difficult decision to consider residential care for our mum is the correct one. We cannot thank you all enough for your patience and support.
Reply from Stuart Coleman, Manager at Devonshire HouseThank you for taking the time to review Devonshire House and we are very pleased that your mum is enjoying living with us. Your compliments regarding our team are much appreciated and I will ensure that these are passed on. Your feedback ensures that we can provide the best care for our residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E W (Daughter of Resident) published on 25 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has been with you for three years and she has always received caring and attentive friendly service from your staff and when she's had falls they have responded quickly and efficiently. My father moved in two days ago and the staff have made him feel welcome and are kindly helping him
to settle in.
The food looks pleasant.
Reply from Stuart Coleman, Manager at Devonshire HouseThank you for taking the time to complete a review of Devonshire House. We are pleased that your father is settling in with us and that your mother-in-law enjoys living at Devonshire House. We will pass your compliments on to our staff team including our kitchen staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Roger H (Son of Resident) published on 14 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father spent just two weeks in the Ryder Wing of Devonshire House in January 2017, where he died. But even in that brief spell, he was treated superbly and with great sensitivity. My mother has been a resident on the other side of the house for nearly three years and she has been looked after extremely
well. She has a lovely room, in a welcoming environment and all the staff have attended to her needs day-by-day with great skill, patience and care and they have coped with crises admirably.
Reply from Stuart Coleman, Manager at Devonshire HouseThank you for taking the time to complete a review of Devonshire House. I am very happy that you are pleased with our staff team and we will pass on your compliments to them.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P T (Wife of Resident) published on 25 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Your carers in Ryder are excellent, patient and most caring.
Reply from Stuart Coleman, Manager at Devonshire HouseThank you for taking the time to submit this review. We are pleased you are happy with staff interaction and we will pass this feedback to our team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J H N B (Son of Resident) published on 21 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was in Devonshire House for some 2 years. He was 94 when admitted. He was deaf, had lost the use of his legs, was doubly incontinent and had mild dementia. I visited him every week.


My father was happy and was impressed by the way that he was looked after. He became fond of the staff and

they of him.


I was impressed by the home and the kindness and patience of the staff. My father died shortly before Christmas 2018.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from John K (Son of Resident) published on 20 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Firstly understand that I have no experience of care homes other than Devonshire House. However, I am really pleased with the caring, smiling, helpful staff at this care home.
I have noticed that many of the residents have awkward traits and yet the staff always cope with a smile. Well done.
The
fact that I have not entered a score on Value for Money or Activities is because I have no comparative data.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A B (Daughter of Resident) published on 30 November 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Mum has a nice room (spacious) likes the care staff and is fairly settled, however she gets very bored, is unstimulated and there is little community atmosphere. Devonshire House should have a receptionist to avoid visitors waiting for ages to be let in and to improve security. The individual physical
and psychological needs of residents should be catered for better with suitable activities. There should be more community links with local schools, businesses, shops and the Church.
Reply from Karen Curle, Manager at Devonshire HouseThank you for taking the time to review Devonshire House and we are pleased that you are likely to recommend us. We are keen to resolve the issues that you have raised and have tried to contact you in this respect. Please could you contact Devonshire House directly to discuss these in further detail.

We are currently engaging with our local community and have a number activities planned with our residents for the festive period and going forward. We have a receptionist in post and are confident in our security at Devonshire House. We encourage all our residents to participate in our wide range of activities however we respect their wishes if they do not wish to take part. We will continue to review our activities to ensure that these are enjoyed by as many of our residents as possible.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Patsy R (Friend of Resident) published on 14 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is a pleasure to visit Devonshire house. At last, I was able to enter - using a code. Several times in the past I had to wait quite a while to get in and often couldn't find a staff member to let me out. Not so today. Superbly clean and attractive.
All staff look very professional in uniform, they
are happy and relaxed and engaging very positively with residents/visitors.
Sadly, my friend is bored. Would like musical activities in the evenings. (He dislikes TV and modern music).
Reply from Karen Curle, Manager at Devonshire HouseThank you for taking the time to review Devonshire House and we are pleased that you are extremely likely to recommend our home. We encourage all our residents to participate in our wide range of activities however we respect their wishes if they do not wish to take part. We will continue to review our activities to ensure that these are enjoyed by as many of our residents as possible.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Anne W (Daughter of Resident) published on 5 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Always a happy atmosphere. Staff polite and friendly. Dining room good, with lovely garden views. Food of good standard and well prepared. The new manager seems to have a firm grip on the things that need improvement and her positive attitude will I am sure see results. Dad is happy and safe, just what
I need to be at peace with him no longer able to be in his own home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.802)

Overview of Review Score

The Review Score of 9.8 (9.802) out of 10 for Devonshire House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.802 for Devonshire House is calculated as follows: ( (205 Excellents x 5) + (35 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 247 Ratings = 4.802
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Devonshire House is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Jul 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 05 Jan 2026

We currently have two vacancies for care. Please contact Devonshire House directly for further details.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (12)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Devonshire House to verify any information. View our terms and conditions. Devonshire House has an Enhanced Service - more info.