Devonshire House

High Street, Cavendish, Sudbury CO10 8AS
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9.7 95 Reviews
  • Devonshire House, Sudbury
Devonshire House is located in the pretty village of Cavendish with riverside views, providing quality care and luxurious facilities within a comfortable and relaxing environment. The home continues to welcome new residents for both respite and permanent care. In addition to residential care, they provide care for older people living with dementia.

The home is equipped with stunning facilities for customers to enjoy such as a large conservatory space and cosy quiet lounges, whilst original features such as inglenook fireplaces and beamed ceilings have been preserved.

The home, operated by Anchor, provides residential care which is personally tailored to meet the individual needs of customers and enhance their quality of life. Anchor work with customers and their loved ones to create detailed care plans to ensure each individual’s health and care needs are continually met.

Anchor provides dementia care and offers on-going training to care staff to ensure their approach always reflects best practice.

They are one of England’s largest providers of housing and care for those aged over 55 years and have more than 60 years of experience as a not-for-profit provider of services to older people.

Anchor reinvest the money they make into retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customer’s expectations.
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Care Provided by Devonshire House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 69 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Lift
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1460
  • Self-Funded Residential Dementia Care: from £1460
  • RESPITE Self-Funded Residential Care: from £1460
  • RESPITE Self-Funded Residential Dementia Care: from £1460

Colleagues at Devonshire House will be happy to discuss our weekly fees with you and what our fees include.

These prices are only a guideline, please contact Devonshire House to find out the exact price for your requirements.

Contact Devonshire House to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Devonshire House to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Kerry Healy (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (68)
  • Single Rooms with Ensuite Wet Room (68)

Visiting

  • The home welcome visitors as an integral part of day-to-day life.

Parking

  • There is onsite parking, including disabled spaces.

Devonshire House Reviews (95)

9.7

Devonshire House has a Review Score of 9.7 (9.741) out of 10, based on 14 reviews in the last 2 years.
Over all time Devonshire House has 95 reviews.

Overall Experience
  • 85
  • 8
  • 1
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Date Published
  • 95
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  • 14
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Reviewer Connection to Devonshire House
  • 29
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  • 6
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  • 1
  • 1
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Total of 95, showing 61-80
Review from Marina W (Wife of Resident) published on 20 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in Devonshire House for two years. The home is amazing and has a really homely feel.
The staff care towards those living with dementia is incredible, also to the families.
We have received so much support from everyone.
The management and the staff are a credit to the home.
My
family and myself will never be able to thank Devonshire House enough for all they have done for my husband.
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Review from Ronald H (Husband of Resident) published on 14 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife moved to Devonshire House in mid-December 2016 following the closure of the care home that she was in. It was quite a stressful few days leading up to the move but the staff at Devonshire House could not have been better. My wife looks much more relaxed and content. I can't praise the staff
enough.
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Review from Dorothea T (Resident) published on 25 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely helpful and caring. No complaints.
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Review from Julia B (Daughter of Resident) published on 20 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the ladies are really lovely caring people. They will do anything for you. I am really pleased about how they have looked after my Mum. I have had no worries about leaving her here. They are all up for a laugh as well. The home is such a lovely place with beautiful gardens to walk around. I must
mention the chef whose cooking is brilliant. Just caring all round, not one bad thing to say.
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Review from Victoria S (Daughter of Resident) published on 4 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Your home and helpers could not have been more attentive or helpful to my mother over the period she was with you, as she is very bright and proud they could not have done more to make quite a scary time for her easy, and you all helped to make her realise she does need to accept more help thank all
your girls and helpers very much.
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Review from Michael H (Son of Resident) published on 5 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Talking outside after our first visit to Devonshire House, my wife, son and I were in complete agreement that this place had a good friendly atmosphere. Very approachable staff and didn't give the impression of just another 'old people's home'.
I must have visited nearly every other day during my mothers
stay with you. I can only repeat what I have said above. The home was a pleasure to visit, mother seemed contented - she loved the gardens and we were happy for her.
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Review from M H (Stepson of Resident) published on 29 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressed with the quality of care and of the facilities available.
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Review from J L (Resident) published on 22 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have come to Devonshire House for respite care and I highly recommend it here. In fact I can find no fault in it whatsoever. The staff are extremely caring and friendly. The food is very good and I appreciate the glass of sherry before lunch occasionally and a glass of wine. The grounds are beautiful
and I enjoy walking around the lake, a lot of thought has gone into the plants and flowers. My room is very comfortable and pleasant. In fact I think Devonshire House is like a first class hotel with the bonus of people around to look after you and care for you.
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Review from Matthew I (Son of Resident) published on 17 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I spent most of the day this past Thursday with my mother who i was visiting since i now live in America. Quite honestly is seemed like every few minutes any of the very kind helpers was offering tea/biscuits, lunch and/or drinks and to see how we were, whilst sitting in the sunny atrium admiring the
blooming flowers and birds and nature outside. When the weather changed we went into one of the quiet sitting rooms that had a nice gas fire going. Overall the day for both of us could not have been more enjoyable. Thank you.
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Review from H F (Son-in-law of Resident) published on 12 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father in law has recently become resident at Devonshire House. He has been made very welcome by all the staff, who are in pains to make sure that they spend time talking to him, making sure his care needs are anticipated and met. He has been encouraged to eat (which he wasn't doing previously).
The home itself provides a warm and friendly environment, with seating arranged more in line with a country hotel than a care home: clearly a lot of thought has gone into it all.
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Review from Richard H (Brother of Resident) published on 12 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely Christmas lunch. Friendly carers, very helpful.
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Review from Kay C (Resident) published on 12 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are lovely and kind, I have a really nice room. I would not want to be anywhere else.
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Review from C S (Resident) published on 12 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was a resident at the care home three years ago for two weeks when my wife was in hospital. I am disabled and in a wheelchair and my whole experience was excellent. The staff were both friendly and helpful, but very respectful of my needs and treated me with great dignity. I cannot praise them enough.
Mt room was spacious and airy with access to the garden. I very much enjoyed my meals, in fact it was a very good experience for me at quite a stressful time. I returned yesterday to have lunch with a resident which was very nice. The manager and deputy both greeted me like an old friend which I found very heart warming.
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Review from Alexandra G (Daughter-in-law of Resident) published on 12 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I attended a Christmas lunch which was hosted in beautifully decorated rooms, with welcoming staff and a generous lunch as good as any home meal. This was typical of any meal I have attended (minus the decorations). The staff are ALWAYS friendly, human and kind. By that I mean they are everyday men
and women doing their best with humour. The home is exceptional - more like a hotel in furnishings. It NEVER smells of urine (not uncommon elsewhere). I believe the great atmosphere radiates down from the manager. All her staff are a credit to her. To visit is a pleasure because my father-in-law is relaxed and comfortable and knows his needs are met as much as possible.
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Review from Glynn G (Son of Resident) published on 12 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home has to be the best I've ever seen. It's so clean and no smell. Dad's room and facilities are fantastic and the staff are very caring.
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Review from Brian B (Son of Resident) published on 12 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is now living at Devonshire House following an initial week's respite. He is quite vulnerable and very confused but all the staff are skilled in recognising his anxieties and have given him a lot of time and reassurance. Also they are supporting me as obviously this is a difficult time all
round. The food is excellent (I was invited to the amazing residents' Xmas lunch/party and can vouch for its quality) and in the short time my father has been there he has eaten well for the first time in years and is putting on weight. They have also managed to get him to accept personal care (I could hardly believe this) which is delivered with kindness and dignity and he clearly trusts them all for this to take place. For the first time in years I am able to relax and let them take this responsibility.
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Review from Hilary B (Daughter of Resident) published on 12 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad recently took a week's respite at Devonshire House and this has morphed into a permanent residency. I have worked in care environments for 25 years prior to my retirement and as a consequence can write with insight about this home. There appears to be a high level of understanding of what care for
the elderly, particularly with dementia, should be like and its clearly led from the top of the both the management and her deputy are both highly visible and hands-on. The staff seem well trained and exceptionally caring, spending time with residents and also giving much-needed reassurance to resident's families, who frequently need to talk through their own concerns and anxieties. The facilities are bright, clean and always welcoming and it is a credit to all the staff that they make it all appear so effortless which clearly it isn't!
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Review from Lorraine B (Niece of Resident) published on 4 January 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle moved here from another care home as living with dementia meant that his care needs had changed and he needed the level of care that only a specialist unit could deliver. His move was handled exceptionally well by the Devonshire House team and we continue to be impressed by the standard of
care that we have observed during our frequent visits to the home. We see our uncle being treated with dignity and kindness and as relatives we are always made to feel welcome. When there are problems, which are inevitable when caring for an increasingly frail elderly resident, communication from the home to us is always prompt, informative and supportive to us, his relatives. From the minute that our relative moved into Devonshire House we have felt that he was safe, secure and well cared for. We believe that one of the main reasons for the excellent standard of care delivered by Devonshire House is the high standard of the management and senior team on site. It is without doubt a well-led home and the results are very evident. Events such as the recent Christmas lunch, which was so well supported by relatives showcase the best of care that Devonshire House can offer. Long may it continue!
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Review from Eileen H (Niece of Resident) published on 4 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My great Aunt spent a month respite stay at Devonshire House. The grounds are outstanding, so many different rooms to relax in. My aunt's favourite place was the conservatory with beautiful sights out to the gardens. The care team were fantastic, nothing was too much to ask for. My Aunt attended church
when at home and the management made it possible for her to continue to go to church whilst at Devonshire House. Very good choice of meals. A* service from all.
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Review from Colin M (Son of Resident) published on 23 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mother was the first resident to move into Devonshire House in September 2010. We were shown around the home when it opened and chose a ground floor room overlooking the garden and lake. All the staff have been helpful and kind and she has been looked after very well. The local GP and district nurses
are extremely helpful when needed. The staff went out of their way to help the family celebrate mum's 100th birthday in March in the conservatory, which we shall remember. Overall we are very happy and grateful to all the staff for all they do to look after him.
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Current Review Score: 9.7 (9.741)

Overview of Review Score

The Review Score of 9.7 (9.741) out of 10 for Devonshire House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.741 for Devonshire House is calculated as follows: ( (130 Excellents x 5) + (29 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 166 Ratings = 4.741
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Devonshire House is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Jul 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (0)

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