Mayflower Care Home

My mum's challenging behaviour, exacerbated by dementia, limited my choice of nursing homes; I did not know what to expect when Mayflower agreed to take her. I need not have worried though. From the day she was admitted, the staff have been nothing but excellent. It took time to get her medication right, but she is now settled and calm, a remarkable change from when she first arrived. Today was her 90th birthday, and the staff went above and beyond to make it special for both of us. They decorated the visitors' room and made such a fuss of her. She thoroughly enjoyed our time together and loved all the attention. Although there have been staffing changes, the high standards have been maintained. I would definitely recommend Mayflower to anyone looking for a home for their loved one.

From the moment I contacted Mayflower after another home told my Dad to leave I have nothing but praise for all the staff. I cannot fault the care Dad receives, the staff know him very well and treat him with such kindness and dignity. He is not just a number They have also been very supportive to me in these difficult times

My dad moved here 5 days ago and what a difference I've seen already. The care he has been receiving is phenomenal so far. There are lots of staff at hand to answer any questions you have' and all staff in whichever field are very accommodating to both patient and family's needs. Highly recommend

Our lovely Dad passed away in October 2025 after spending the last 18 months battling Dementia/Alzheimer's at the wonderful Mayflower Care Home. The staff there are absolutely amazing, they treated Dad as they would their own parent, with the utmost dignity and compassion, They also supported the family during our visits and their kindnesses will stay in our memories forever. The regular check-ins to see if we had any concerns and the portal for overseas siblings to keep in the loop were great ways to ensure communication lines were kept open and the hilarious entertainments the staff found to keep the residents engaged were fantastic. I'd like to make a special mention to all the staff on Sapphire Ward, as well as Dan, Claudia and Krystal and to thank them for their care and commitment, an ethos that is demonstrated at every level of staffing at the Mayflower. Thank you all, we felt Dad was safe and well cared for during his last months Outstanding 10/10 5 stars!

We are able to read daily updates of activities and behaviours using online portal .

I think the care home and all the staff do an excellent Job, food and drinks are good, the activities that I have attended I find are great, the reception staff are lovely always pleased to help if needed. I am very happy with the care my husband receives. Thank you

Our mum moved to Mayflower after a stay in a dementia ward where she had complex needs and severe anxiety. From the start, the care has been exceptional.

The home is spacious with a beautiful large garden where we love sitting with Mum. The staff are outstanding-kind, respectful, and experienced in supporting residents with challenging behaviours. They truly care and treat everyone with dignity.

Communication is excellent. The team keeps us regularly updated, and the app is a great way to check in on Mum throughout the day. Staff are always approachable and supportive whenever we have questions or concerns.

The food is lovely, with a good variety and plenty of choice. A big thank you to the manager and the whole team for running such a well-managed, compassionate home. We're so grateful for everything you do.

We feel incredibly lucky to have found Mayflower Care Home for my dad. All the staff are wonderful, professional, caring and very approachable. If my family have ever had to ask questions staff make themselves available and are always honest and reassuring. My dad is well looked after in a safe environment, and we as a family value greatly the dementia experience throughout the care home.

Mayflower was the only care home we could find due to hospital's reports on my wife. The whole team worked hard to get the medication and care right. Slowly things improved month after month and she has responded so well. All the residents are affected differently whatever their background. The staff have to deal with so many different issues. So I recommend Mayflower Care Home

I am incredibly sad that he is so poorly, and I miss him terribly, but I trust that he is safe and in a very clean, very caring and actually quite peaceful place.

The staff are all very helpful kind and caring and I feel happy in the knowledge that he is cared for.

The home is very welcoming from all members of staff, and they cannot do enough for you if you ask or request anything. All areas are always clean and tidy. My relative is happy and contented in there. The management team are always forward thinking and planning for the future. I have no hesitation in recommending Mayflower Care Home.

They even formed a mens group for my dad as he finds it hard to deal with the changes in mum and is able to discuss his feelings there.

Highly recommended

Mayflower is a warm, friendly, clean and supportive environment. The care that the staff give to my mum is of a high standard as I would expect. They support mum in all areas physically, emotionally as well as all her health needs. Mayflower is very well run with approachable staff obviously it would have been better for mum to never have had dementia and be able to live out her days in her own home sadly this wasn't the case. Mayflower has made it a comfortable alternative. They organise a lot to involve the service users as well as encouraging family participation which have always been fun and engaging.

My father came to The Mayflower in November 2024 with late stage dementia and he was struggling with anxiety and anger issues at home affecting him and my mum. Since he has been there my dad has flourished yes he has deteriorated a bit but that's the disease but the home is clean fresh and welcoming the staff are amazing nothing is too much trouble they really take the time with the residents and provide lots of things to do with them and have entertainment regularly at the home and they love it, I cannot thank the enough as my dad has settled in nicely and we would hate for him to go anywhere else I would give it a 5* rating every time

My Husband has now been in Mayflower Care Home for a year. In all that time he has been treated with excellent care, kindness, respect and good humour. The activities for special occasions VE Day, Valentines Day, Easter etc have have all been enjoyable and it is good to see the residents enjoying their time outside. I really appreciate the hard work that goes into these occasions. I too, have been treated with respect and feel that you have all become part of my extended family and thank every one of you.

My Grandad is at the Mayflower, the staff there are always warm, friendly and helpful whenever I have visited. They are very patient and knowledgeable in dealing with my Grandad's Alzheimer's & dementia, and treat him with dignity and respect. I appreciate the care and compassion the nurses and staff at the Mayflower show to my Grandad. The regular updates on resident's eating, health, and other related check ins provide comfort during the time that we are unable to visit. Thank you Mayflower staff for your kindness & dedication.

My dad has Vascular dementia and after a traumatic experience with another care home the moment I contacted the Mayflower the kindness and compassion from that first phone call was second to none. The staff are all warm and professional to all residents and their families and have been supportive and reassuring to us through this difficult time. I cannot praise the staff enough for all they do for my dad and the other residents who are all treated with dignity kept clean and well fed. I would not hesitate to recommend the Mayflower.

My husband has been in Mayflower care home for 9 months. The care they give him is exceptional. The staff are always polite, caring and very friendly. The meals always look very appetising as well as many snacks in between. The entertainment staff are fantastic. I'm more than happy with the care my husband receives. Everyone goes above and beyond to help and support my family.