Midland Care Home

Staff also liaise with me as next of kin in such a kind and helpful way. It's such a relief to me to know my father is so well cared for, and I have no hesitation recommending Midland Care Home to anyone. Big thanks to everyone who works here.

Kind and friendly home staff, so caring, and everyone is special to them. Never a dull moment for residents, and visitors are always made to feel so welcome. You all do a fantastic job - thank you so much.

The one thing I would say is that Mum is often not wearing her own clothes, which I would like to see improved.

On the whole, everything is okay but having visited every day the menu needs to be drastically improved and more varied.

Dad is happy here. We are very pleased with his care, food and everybody is very nice. The home is clean and very organised. The staff are very professional.

Everyone is so nice and helpful.

Staff and management are extremely helpful. They treat each resident with respect and nothing is too much for them.

The staff are caring and considerate.

I have been very happy with the day to day and nursing care provided to my mother and the care/nursing staff who have been delightful and helpful. I am very happy that a new home manager is in place because the administration and staff turnover has been a concern. Overall I am very happy with the care my mother receives.

Mum has been in Midland care home for almost five weeks, and we have noticed a huge difference in her. She settled quickly and is enjoying the care and attention she receives. She is eating well and looks so much better. She is able to remember things and communicates with more clarity and confidence. She talks about the carers and how lovely they all are. We looked at several homes before moving Mum, and this was definitely the best choice. We are so pleased that Mum is happy, safe and well cared for and would have no problem recommending this home to others. Thank you to the manager and all the staff.

My grandmother didn't do well at this care home. Papers informed, MP informed, my grandmother will have justice and you will take responsibility. They advertise about working with people with dementia and yet this was not the case. Nasty place. CQC states the same although very recently changed. Avoid this place. 3* food hygiene also, not much care for a care home. This of course is kept all hush hush their side!

All the staff and management work hard to look after our relatives. The two years have been very testing times for them, they have coped fantastically. I would recommend Midland to anyone. Thank you all for what you do for our loved ones to keep them safe and give us peace of mind.

The staff we have met and dealt with have all been open and honest which we appreciate very much.

I have only known this care home for a month, while I visited my sister, I found it very professional, extremely clean, staff extremely helpful and friendly and my sister loved the food and the staff. I have been impressed with Midland Care Home and as a retired care worker myself. I do know what is expected from a care home. Very satisfied with my sisters care. So I say thank you.

Excellent Covid response for visitors - rules clear and carried out in a very friendly manner. All staff very friendly and approachable and very clean everywhere. My mum has settled in so quickly and we are very grateful.

Staff are very helpful. All very kind and considerate.

I must commend all the staff for their kindness and fantastic care given to my Aunty, she has been really looked after and even though this tough lockdown period my aunty seems to look so happy and this shows in her wellbeing. l think she is a great advert for this care home and all the staff, including nursing, clerical, housekeeping, everyone has been so wonderful. I cannot thank you all enough as you give me peace of mind that my aunty is in the best place and being looked after so well, thank you.

The ensuite bedroom is spacious and very clean. My mum finds the bed and chair very comfortable. There is good storage with a double wardrobe and two sets of drawers. The staff are excellent - the manager, reception staff, nurses, care staff, kitchen staff to name a few. Everyone really cares for my mum. Nothing is too much trouble. Everyone is friendly, smiley, thoughtful and professional.

I had a relative who was supported here for a short period from a hospital discharge. I found the service clean, friendly and very person-centred care. I always felt that the staff understood his needs and ensured that he had the correct level of support to live meaningfully.

My brother was cared for by the team at Midland Care Home from 2018. In that time both he and I have always found the management and staff to be professional, caring, polite and attentive. They aim to ensure the needs of the residents (however varied they may be) are met. They have been extremely supportive of me through a difficult period. I can not speak more highly of their genuine caring nature.