Midland Care Home

Our relative is clean, happy and well cared for. She enjoys the bingo games in particular I would and have recommended the Midland to other people.

Communication between staff and family is excellent.

Myself and my sister are so happy we moved our Great Aunt into Midland Care Home. She is so much more settled and extremely well cared for. The staff are amazing and genuinely caring. She is eating well thanks to the great food she receives and is kept very clean and smart. The care home has a lovely atmosphere and is so lovely to visit. Thank you for caring for our Aunt so well.

Staff are very friendly and polite let me know if they have any concerns with my mum lovely place very clean and tidy. Do lots of event for family to come and enjoy with there family member. And very happy place to be

My dad is receiving excellent care from this home. All the staff are caring, considerate and are always friendly. My dad was sick recently and one lady in particular went above and and beyond to help him. His room is always immaculate and he is very settled. My dad seems to enjoy the food and they always have fun activities for the residents to join in with. I have noticed that they do not have a big change over of staff which I like. It gives consistency and confidence to the residents.

My dad has thrived since being here, I was so worried but they have saved his life, he was going down hill at home but since being here he has gained weight, less confused and they just adore him , they go above and beyond, when he was poorly a staff member tried everything to get him to drink and eat, sitting with him for hours, the way they interact with him is lovely and hearing him laugh, I cannot recommend the carehome high enough ! 5 stars all round

on arriving at the home i am greeted politely and cheerful greetings and all the staff say hello. i help feed my wife with excellent food and drink the rooms look comfortable and roomy the doors are left open so staff can see my wife and say hello to her, they are looking after my wife very well she seems more relaxed and content. thank you

There's always room for little improvements, but overall, we're very happy with the care and attention she receives. Thank you to the team for all that you do!

Very well done to everyone at Midland Care Home.

Great all round service.

This was my first visit , so hope to visit more in the future.

I received excellent communication and support with my fathers ongoing condition and care after returning from hospital. The staff really care for the health of the residents and keeping the family informed.

Homely atmosphere for both residents and family

Fantastic!

Brill.

Lovely caring staff. Always cheerful and very kind to my mother, who can be difficult at times! The activities for the residents are good and the regular monthly church service is something my mother enjoys very much. The food is always varied and sandwiches etc are offered if the residents don't like what is on the menu.

Great all round care home, lovely staff and residents are well cared for. Food looks excellent and very nice dining room. Care staff do their best to support all residents' needs and good communication with family. The ladies in pink provide an excellent and varied entertainment programme for residents and families.

All staff at Midland Care Home have been very respectful, polite, considerate, and kind to both me and my Mum. She is so grateful to be in such a wonderful, safe place.

When the authorities found this home for my mother to stay in for respite following a six-week stay in the hospital, we, as a family, were concerned that it was the right place for her. She has been there for over a month, and we all say the same thing, we're very lucky to have found this home.

The staff are lovely and treat my mother (on the residential floor) with care and respect. They love to have a chat and a giggle, and generally, my mother is very happy here. The management has been very accommodating in allowing my mother to have her own furniture and personal effects, which made the transition from her home to care home so much easier. The entertainment staff encourage her to take part in communal activities and she has probably done more in the last 9 months she has been in the home than in the previous 5 years in her own home. The one area that requires improvement is the food. Catering is external and is often not appealing and choice appears to be limited. While staff will make something simple if she doesn't like what's on the menu, she doesn't like to make a fuss and so rarely asks for an alternative. I often take food in for her.