Midland Care Home

Lovely experience checking my mum in with Trish and Elena. Everyone seems really kind and helpful and the facilities seem great. All staff are very accommodating and happy to help. I think my mum will be very happy and comfortable here.

Great activities. Visiting isn't limited to a time. Great and varied food. Staff are all friendly, happy and fantastic at their job. Staff and management listen to my needs and act accordingly. They always stay calm.

Absolutely outstanding experience for mum. The team are so awesome with mum even through her bad days. The team always make me feel welcome over the phone each time I call for mum from America. Thank you to the office staff who always answer our questions promptly when we call to check on mum. The place is clean and mum seems to be happy. I am glad they do activities with them and get the residents to mingle. I truly appreciate the honesty, professionalism, and care they put into every step. Thank you MGH for a great experience with our mum granny.

The staff are always friendly, welcoming and helpful. I can see that they care about/for the residents as I witness this regularly. The lady I visit has a good rapport with the staff and seems very happy to be residing there. The place is clean and so are the staff.

This care home looks after my dad and I couldn't ask for better care the staff are amazing, hats off to all of you , thank you for the care you give my dad the dignity they provide when giving personal care

Home is clean and tidy and have been encouraged to make room feel like home with personal items.

I visited Midland care Home today for the first time as my mum was transferred there from hospital but had previously been in another care home in Wellingborough. First impressions are excellent. The staff are really professional. They answered all my questions. I feel really reassured moving forward. I think my mother will be getting better care than in her previous placement and I've got nothing but positive things to say about the staff and the facilities and the quality of this home. Clearly the ethos of this home is a strong client-centered approach and certainly they are doing all they can to tailor the care needs for my mother and also meeting all my personal requirements and concerns.

The care mum receives is of a high standard. Nothing is too much trouble. Staff are always friendly and approachable. The management team have been very supportive to mum and our family since mums health has declined.

My mother has been in Midland Care Home for 5 years. The care she got was amazing we couldn't have wished for a better care home. Nothing is too much trouble from any member of staff. They are always ready to sort out any problems you have they are helpful kind and treat you as part of a family, it was mums home. Always welcoming from the beginning of your visit to the end. Mum passed away and I'm going to miss my visits xx

The staff are all amazing and nothing is too much for them.Since my Father Frank has been in the home and that's over 14 months now they have always made him feel welcome and always try to include him in all activities by the amazing entertainment team.I would never think about moving him as he settled really well here and that's because of the staffs hard work and treating the residents with upmost respect. Many thanks to you all

The staff are wonderful and caring, and when we say staff, we mean everyone - care staff, domestic staff, admin, the handyman, and the activity team. Every single person plays a part in making the home such a warm and supportive place.

There are activities on most days for the residents to do such as quizzes , bingo, gentle exercise, art and crafts, the activities are thoughtful and enjoyable, and the home regularly brings in outside entertainment, such as a the 'Mini Zoo', which my mum absolutely loves.

Mum has been living there for over three years, she is 101 years old and she looks upon Midland Care as her 'Home' and the staff as 'Family'. The care, kindness, and respect she receives give us complete peace of mind. We are so grateful to all the staff for everything they do and would highly recommend this care home.

We viewed 6 care homes in the area and as a family we are so pleased that we choose Midland Care Home we cannot praise the staff enough.

I am extremely grateful for the outstanding care my mother receives. I would not hesitate to recommend this home to anyone looking for a pla

Very helpful and friendly staff. Dad has only been here a short time but been made to feel at-home

Everything is cleaned including laundry services. He has cheered up since being transferred from hospital and it good to see him speaking to staff.

This is the opinion of the resident my husband. The standard of care is very high. The staff are kind and compassionate, even when I have been most unwell and they have had to perform unpleasant tasks. The facilities could do with updating but when I have complained about anything the problems are immediately addressed. The activities are very good and varied and I enjoy them greatly. The food is good. I am very happy in this care home .

Midland Care are always very efficient when it comes to any queries we have had and the carers always ensure that my Father is well looked after and are always their to help with his needs and also give lovely conversations to help with all the residents mental wellbeing.Sometimes I feel they could do with extra help ie more staff on occasions but they never fail us.Overall very happy

There are various activities arranged and my husband enjoys the singers and also sing alongs with the staff.

My Great Aunt arrived at Midland Care Home very thin and frail, not taking her medication properly and not at all happy. She is now very content when we visit and is properly cared for by the staff. Staff are always very welcoming to visitors and treat each resident as an individual which really helps them to feel at home. Would happily recommend.

I've had good care given to my partner during good times and bad. Always made very welcome when I arrive and everyone from top of ladder to bottom all are happy/friendly people. Always willing to answer any questions. They all seem to treat each person as one of their relations, they try to have each one special. At times I think the home is a little tired looking but have had a coat of paint and new furniture. But to me it's the care and love that counts and it has that for sure. I thank each and every one.

Both Mum and I are very happy with the staff at Midland Care Home. Always friendly and goes above and beyond to help.

We are all confident that mum is receiving the best possible care, and in her own way she feels safe and cared for.