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- Bromford Lane Care Centre care home







Bromford Lane Care Centre makes an excellent contribution to care provision in the Washwood Heath area of Birmingham, with a 116-person capacity and a service suitable for a wide range of care needs.
Though a large care facility, a professional care team follow the company policy of personalised care service, ensuring that all residents feel they are treated as an individual and have their own care packages regularly updated.
This modern and...
Care Provided by Bromford Lane Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 116 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Bromford Lane Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- The Bondcare Group
- Private Owned
Person in charge
- Judith Williams(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (116)
- Single Rooms with ensuite Wet Room (116)
Bromford Lane Care Centre Reviews (115)
Bromford Lane Care Centre has a Review Score of 8.7 (8.741) out of 10, based on 14 reviews in the last 2 years.
Over all time Bromford Lane Care Centre has 115 reviews.
Not forgetting the cleaners and cooks for their good contribution to a happy home.
My dear husband sadly passed away. He had to go to hospital but his wishes were that he returned to Bromford Lane Care Centre and Bromford agreed to have my husband back. He spent his last week being cared for by such loving staff. He was so comfortable and his passing was so peaceful. I can and will never forget the professional support and love and kindness to my husband. It gave me peace of mind at a very difficult time.
All care staff are excellent and always greeted with a smile. The commitment the staff show is 100% and worth their weight in gold. This is not just confined to the unit my wife is on, but throughout the whole home, from the kitchen, laundry, and cleaners.
Our Dad has been here for the past 4 weeks on the EAB Asessment Unit. Both my sister and myself were very apprehensive at first but we soon realised how nice and helpful everybody was. Dad settled in less than 24 hours. The staff were so kind to Dad and also to my sister and myself. Everywhere is spotlessly clean, tidy and no horrible smells. The food is amazing and plenty of it. It is such a shame there are no permanent vacancies available as we would love dad to stay here. A huge thank you to all at the home.
Mum was well cared for in this care home both for respite care and residential care. Thank you. There was a small problem of dealing with Dad who, despite being an older person, isn't incompetent. We only removed Mum from this care home so she could live closer to home.
The manager is very easy to talk to. I would give them 10/10
During the course of mums care at Bromford Lane Care Centre, we found the staff and management always prepared to go that one step further to ensure her comfort and wellbeing was always a top priority. In her final days their care has been exemplary, therefore we have every confidence in recommending their care and services to anyone.
She was at all times cared for with utmost dignity, respect and care. All the care staff are wonderful to both residents and families. The nursing staff and management are well organised and professional. The food is great, laundry is done properly and the rooms are clean and modern I would not hesitate in recommending Bromford Lane Care Centre.
My sister came directly from the hospital to nursing care and I was very relieved when they could offer her a permanent place there. The staff were always obliging and gave adequate care to her. My sister always said when asked that they were always very kind to her. My sister never asked to come home so for all that I am very grateful to Bromford Lane Care Centre. Well done.
All staff are so helpful and everyone shows a high standard of care in their various roles, from good management, nursing and personal care. Those on the cleaning and housekeeping and kitchen duties are all good role models for other care establishments. My dear mother is very fragile and needs special understanding and is always supported and cared for by staff who show compassion and are very aware of the dignity and respect which such fragile people need. I also receive help and support from all staff which is so important when someone you love is in the last stages of life.
Having read the CQC reports initially we were somewhat concerned about Bromford, however you soon realise that this is a paper exercise and the reality is that the care staff are absolutely dedicated and despite how young some of them appear to be they are so dedicated to looking after their patients and have gained my upmost regard for the job they do.
Whilst there could be one or two improvements regarding smells etc this becomes a minor issue as the care given is the primary factor to be considered and this from my perspective was excellent
My dear Uncle was a resident in Bromford Care Home for five weeks. During his five weeks with them the team who worked with him and cared for him were fantastic. He was an elderly gentleman who had received poor care at home from a community agency. He was in a sorry state when admitted to Bromford - dirty and unkempt. The carer's at Bromford worked patiently with him and restored him to the man I have always known - clean and smart. They gave him his dignity back and I will be forever grateful. I would not hesitate to recommend Bromford for the care of a loved one. The staff are all lovely, approachable and caring.
A lovely home with a good environment, caring staff and lots of good activities. The management team are particularly good at their jobs and help you to feel at home, they treat everybody with the utmost respect and can't do enough to support you.
The manager is always there to help as so are the staff who really care about the poor people. Thank you so much
My father has been in the assessment unit for four weeks. In this time I cannot fault his care. Staff are very attentive. If you ask for anything they do their utmost to see to it straight away. They listen to relatives and implement what you ask. This centre is a clean and well run place whereby I would be happy to leave my relative it is friendly and warm and staff always greet you with a smile.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 February 2026Inadequate
- CaringInadequate
- EffectiveInadequate
- ResponsiveInadequate
- SafeInadequate
- Well-ledInadequate
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Bromford Lane Care Centre.
There are no upcoming events for Bromford Lane Care Centre.
Awards / Recognitions (1)
- 09 Jun 2016Recipient: Bromford Lane Care Centre
Accreditations
There are no accreditations posted yet for Bromford Lane Care Centre.
Meet the Team (0)
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