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- Bromford Lane Care Centre care home







Bromford Lane Care Centre makes an excellent contribution to care provision in the Washwood Heath area of Birmingham, with a 116-person capacity and a service suitable for a wide range of care needs.
Though a large care facility, a professional care team follow the company policy of personalised care service, ensuring that all residents feel they are treated as an individual and have their own care packages regularly updated.
This modern and...
Care Provided by Bromford Lane Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 116 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Bromford Lane Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- The Bondcare Group
- Private Owned
Person in charge
- Judith Williams(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (116)
- Single Rooms with ensuite Wet Room (116)
Bromford Lane Care Centre Reviews (115)
Bromford Lane Care Centre has a Review Score of 8.7 (8.741) out of 10, based on 14 reviews in the last 2 years.
Over all time Bromford Lane Care Centre has 115 reviews.
We cannot thank the management and staff enough. The company is lucky to have such a brilliant team.
Even though he is staying there for a short time he is very settled even though he naturally wants to go home.
He told us the staff are lovely and the food is good.
We cannot thank all the staff for making us feel really welcome.
I work in the care sector and felt that I need to say a big thank you to all the staff for their kindness and all their hard work.
Thank you from a grateful daughter.
On behalf of my father, we as a family would like to thank all the staff and management for the care of my father during his time at Bromford care home. I would like to thank the staff that were involved in the last few hours before my father's passing as I know my father would have appreciated that these staff members were there at the time. I would just like to finish by saying a massive thank you to all the staff and management.
My lovely dad had been in a Hospital for an extended period and was placed in Bromford Lane Care Home. It wasn’t near our home and we were concerned as to its location and told that private was best and to avoid. No other home could take my dad due to his needs. He started on the dementia floor but quickly moved to nursing care. The level of true care, consideration and lovely staff members was so reassuring. As he quickly moved to end of life, the staff were the most heartfelt caring people you would want at the worst time in your life. They truly looked after my dad and those facing it, in my mum and us. To those staff I thank you and for staying past your hours to give us the best service, you were selfless and a true testament that people still care. For my experience I rate you as wonderful, thank you.
I find the staff excellent, very friendly and courteous. The residents I think spend too long in front of TV. When fully staffed things work well but when there is a shortage, it doesn't and the staff have to work hard to fill in when and where needed, but overall it is a well-run home, which my bother is happy with and as long as he is happy so am I.
Very professional and caring staff who seem totally committed to their patients. My friend is extremely well cared for, showered daily, good food provided, lovely comfortable and warm room and family are being kept well informed of my friend's condition and ongoing treatment. As an independent living retirement home manager myself, I can recommend what I've seen at Bromford care home as outstanding.
My father is a fairly new resident, admitted as "high risk" as he now can't do anything for himself and needs around the clock care. I travelled up from London with feelings of sadness and trepidation following his admission to Bromford Lane but was overwhelmed by the care and support that he has been receiving. I met nurses and carers and saw first hand the care that he has been receiving. Lunch was served and looked excellent (good old Sunday roast) not that my dad could eat much and when we asked for ice cream and soup it arrived promptly and without fuss. In addition, I found the décor of the halls, TV room etc to create a real "home from home" environment. The rooms were spotless and yes clothes do go missing but usually get retuned as long as you label everything. These are my first impressions but I returned to London feeling as content as I could that my dad is in the best place that he could be and I will be a regular visitor.
My Mother has been a resident at Bromford Lane Care Centre for approximately 6 years, she suffers from acute Alzheimers and her condition has obviously deteriorated over time. The management and staff are dedicated and caring who have assisted both my Mother and our family over the years, providing clinical and mental support, the simple fact that we have been happy for my Mother to be cared for in Bromford Lane for 6 years should speak volumes for the home itself and the services it provides under very difficult and challenging circumstances, we would not leave her anywhere for 6 days never mind 6 years if we had the slightest doubt over the home or its environment. We should point out that there have been challenges along the way, but with clear and concise dialogue between the home staff and relatives every problem has a solution, and so far every solution has provided a successful outcome. We strongly urge anyone looking for a care home to visit and see for themselves.
My sister was admitted to Bromford Lane Care Centre just over two and a half years ago because she was terminally ill. The manager has always been available to talk to and provided a very caring approach to my sister's needs. Sadly on the 8th November 2017, my sister past away. Bromford Lane Care Centre's nursing unit were absolutely fantastic in caring/providing her palliative needs. The staff were extremely kind and compassionate which enabled my sister to die peacefully and with dignity. Their support also extended to the family - nothing was too much trouble. We could not have chosen a better place for my sister's care.
The family are extremely happy with the spaciousness of the home, the level of care given and the amount of varied meals that are given, from breakfast through to tea time.
The only thing I would say that needs improvement is having the phone answered more quickly.
The staff keep you informed of everything you need to know and are always ready for a laugh. I feel like moving in here myself.
Staff could do with educating themselves on how to deal with dementia patients and not use phrases like 'he is a nasty man' as I found this both unprofessional and upsetting for the family.
The amount of clothes that managed to get lost here was unbelievable also hearing aids and glasses seem to go missing on a regular basis and also personal shower gels are used for other residents.
They seem to lack giving care and compassion at this difficult time (4 weeks assessment). My grandfather lost so much weight whilst being a resident at this "care" home, not to mention how dehydrated he was I've never seen him so happy for me to have a bottle of water in my hand. Ensuring a residents nutrition is met is vital.
I know they treat residents with dignity and go the extra mile to ensure their safety and comfort.
The cleaning staff do an excellent job keeping the unit to a high standard in all areas.
The food is varied and always prepared.
Hot and cold drinks are readily available to the residents.
In my opinion, Bromford Lane Care Centre is well run and meets the standard I would expect.
I would recommend Bromford Lane Care Centre to anyone looking for a care home.
I would just like to thank all the staff at the Bromford Lane Care Centre on behalf of myself, my father and my mother who spent nearly a month in the home. My mother was so well looked after by all the staff and the medical nurses and staff. It was quite emotional when my mom left the home on her last day on the 31.07.17 to move to her permanent residence. Every time I left the home I could always relax at home knowing that my mother was in very safe and capable hands and would be well looked after. Please pass on our thanks and appreciation to all the staff who my father and myself could rely on 100%. Thank you so much. Thank you all from our family.
There are a lot of activities for the residents to enjoy and take part in.
The food is outstanding and presented well.The home is very clean and tidy. They even have a resident cat which the elderly love to bits! A very good idea!!!
In other words, the residents/patients are all treated with the dignity and respect that we would all want for ourselves including our nearest and dearest when old age makes us so vulnerable.
Care exceptional. Cleanliness very good. The staff outstanding, very caring and couldn't do enough.
My late Monther (died 30/1/17) received excellent care from caring, diligent and hard working staff.
I was (as my mother's main contact) always kept informed about any issues and concerns regarding my Mother's complex needs.
First rate - 10 out of 10.
We cannot thank the manager and staff enough.
Thank you.
My mom at first was finding it hard to adjust to going into a care home but she now knows that there are care homes out there where people are kind and she won't feel alone again.
Big thank you to all the staff on the EMA ward.
Staff are excellent at their jobs, management are always on point with staff, cleanliness and any raised complaints.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 February 2026Inadequate
- CaringInadequate
- EffectiveInadequate
- ResponsiveInadequate
- SafeInadequate
- Well-ledInadequate
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Bromford Lane Care Centre.
There are no upcoming events for Bromford Lane Care Centre.
Awards / Recognitions (1)
- 09 Jun 2016Recipient: Bromford Lane Care Centre
Accreditations
There are no accreditations posted yet for Bromford Lane Care Centre.
Meet the Team (0)
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