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- Bromford Lane Care Centre care home







Bromford Lane Care Centre makes an excellent contribution to care provision in the Washwood Heath area of Birmingham, with a 116-person capacity and a service suitable for a wide range of care needs.
Though a large care facility, a professional care team follow the company policy of personalised care service, ensuring that all residents feel they are treated as an individual and have their own care packages regularly updated.
This modern and...
Care Provided by Bromford Lane Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 116 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Bromford Lane Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- The Bondcare Group
- Private Owned
Person in charge
- Judith Williams(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (116)
- Single Rooms with ensuite Wet Room (116)
Bromford Lane Care Centre Reviews (115)
Bromford Lane Care Centre has a Review Score of 8.7 (8.741) out of 10, based on 14 reviews in the last 2 years.
Over all time Bromford Lane Care Centre has 115 reviews.
Always a pleasure to visit my husband and see him well cared for. Although, of course, I wish he was at home!
My husband was put on end-of-life care at the end of October/November and I cannot fault the manager and her team for all the loving care they give him. He had been in the home for four years and the staff were so caring and attentive, they could not have done more. We felt very comforted that his last days were spent here.
The facility is also modern, spacious and clean unlike a lot of other care homes. The staff were very understanding of dads condition and let him freely explore and interact with others. Highly recommended. Please visit instead of just reading reviews.
Wonderful, caring staff who were able to ensure our father was well cared for in the final stages of his life.
Dad was at Bromford three times this year after being discharged from hospital with infections each time he was really well looked after and rehabilitated back home. The last time he was at Bromford it was obvious that the staff were really glad to see him and had grown very fond of him. His health declined quickly and our family were not able to be with I'm at the end, but he was with his carer and she supported him and he felt loved. We are very grateful to everyone at Bromford.
My brother has been in Bromford Lane since the start of the year, we have not been able to visit because of Covid and living three hours away. My first visit was last week 27th September when we arrived we were given a test and supplied with PPE. All the staff we spoke to was very friendly and helpful. As this was our first visit to see my brother the manager accompanied us so that we felt at ease with him as he has Alzheimer's, we could tell he gets on with the manager very well as they had a good laugh together. The home is very clean and tidy we have no complaints.
My brother was moved to Bromford Lane Care Centre in April 2019. the care team and set-up were more suited to his needs. He was looked after with dignity and care. Although it was difficult for him to interact or join in with activities staff made time for him. As a family, we were always made welcome and any concerns were easily discussed and addressed by both sides. When closed due to Covid I could send videos to him which was fantastic.
Room dirty, personal items missing, staff unaware of where these items have gone. Staff do not communicate with each other. Dads had many falls even though he cannot get out of bed, several bruises to which the staff know nothing about. Dad is in the later stages of Alzheimer’s, therefore, cannot communicate with us so we have to rely on staff providing information which usually is two different stories. Dad cannot feed or drink himself and on visits, we often find no drink available to him and have to ask for these items, he is usually very thirsty so I doubt he even gets a drink due to the short staff situation which is always being used when questioned. The phone rarely gets answered so unable to see how Dad is doing. When I enquired why Dad was left in bed all the time, I was told they didn’t have enough staff on to get him out, so I guess this applies to his meds, eating, drinking and personal care on most days. The list is endless on faults with this home.
Dad has been at Bromford for 3 years now. He is well cared for and was well looked after during the covid pandemic.
Have found the Manager and her team as well as the Clinical lead there to be extremely helpful in dealing with my Stepmother, nothing is too much trouble for the Care home and I highly recommend, this care home.
I am really pleased with all the care and attention that was given to my uncle. The staff could not do enough for him and always made me welcome when I visited him.
Since moving my dad, he is now both walking and smiling. You were happy to just leave him in his room, he lost so much weight there.
My brother settled straightaway which shows how kind, considerate and friendly the staff are.
All the staff in the home are always there if you need to speak to them about anything.
Thank you so much for looking after my mom whilst with yourselves. Thank you so much for your caring and love shown to my mom.
Our relative seems to be settled. The staff have worked with him to improve his mobility, as this was greatly reduced following hospital discharge. He has gained a little weight and looks well. The staff prompt him to eat at meal times as well as providing regular snacks in between.
The management staff make time to discuss concerns and this has put our minds at ease. We are pleased to have our uncle in this care home because we believe that they care for the residents, who are kept safe and secure.
I have found Bromford Lane Care Home to meet all of my needs and expectations at what has been a difficult time. The transition was made smoothly and without fuss. I feel I can talk to all members of staff about my wife and her needs and notice that they are all attentive and treat residents with respect. I feel my wife is well looked after and think this was an excellent choice.
My dad has been in Bromford Lane Care Home since August while sceptical at first I feel the care dad has received has been good. The carers are approachable and treat dad with dignity. My dad has challenging needs and until we can find a suitable care home close to my mom and our family, I'm happy for my dad to remain at Bromford Lane Care Centre.
Excellent care and support to my brother. Very professional staff who show dignity and respect towards all residents. Very friendly staff team, management is excellent and support families also.
My best friend is a resident of Bromford care home. She is extremely happy and settled there. The staff are excellent and very caring. The home is lovely and well maintained. The rooms are bright and cheerful. Staff are very friendly and helpful and have answered any questions and worries we have had. I would strongly recommend this home to others without reservation.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 February 2026Inadequate
- CaringInadequate
- EffectiveInadequate
- ResponsiveInadequate
- SafeInadequate
- Well-ledInadequate
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Bromford Lane Care Centre.
There are no upcoming events for Bromford Lane Care Centre.
Awards / Recognitions (1)
- 09 Jun 2016Recipient: Bromford Lane Care Centre
Accreditations
There are no accreditations posted yet for Bromford Lane Care Centre.
Meet the Team (0)
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