Barchester Cherry Blossom Manor, Tadley, Hampshire
Barchester Cherry Blossom Manor, Tadley, Hampshire
Barchester Cherry Blossom Manor, Tadley, Hampshire

Cherry Blossom Manor is a beautiful purpose built nursing and residential home set in the leafy rural village of Bramley. Finished and furnished to an extremely high standard offering a homely yet first class spacious environment with plentiful landscaped gardens and en-suite shower rooms for every resident.

The dedicated and experienced team are passionate about providing quality care and specialist 24hr nursing that affords the best possible alternative for those who are no longer able to manage at home. Carers empower residents to regain independence, choice and freedom in their lives in a safe and comfortable setting.

The Memory-Lane Community specialises in innovative dementia care to enable every resident to thrive in an environment designed to stimulate and enrich their lives whilst giving families peace of mind and security. A person centred team are experienced in responding to the challenges that dementia presents, at whichever stage of the journey.

Group: Barchester Healthcare Ltd

Person in charge: Lee Houston (Acting Manager)

Local Authority / Social Services: Hampshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 77 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • No Medical Intervention • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Cancer Care • Motor Neurone Disease • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Stroke

Admission Information: Ages 50+.

Single Rooms: 77

Rooms with ensuite WC: 77

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Barchester Cherry Blossom Manor: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

3 Bed Vacancies

posted 03 Oct 2017

We currently have limited availability. Please contact us to discuss your needs further, we would love to welcome you for a visit.

Reviews

9.1 Barchester Cherry Blossom Manor has a Review Score of 9.1 (9.134)

The Review Score of 9.1 (maximum of 10) for Barchester Cherry Blossom Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 18 Reviews over all time. This Average Rating is also the rating value for Barchester Cherry Blossom Manor in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.225 for Barchester Cherry Blossom Manor is calculated as follows: ( (90 Excellents x 5) + (83 Goods x 4) + (38 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 213 Ratings = 4.225

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.909 Points relating to the number of positive Reviews for Barchester Cherry Blossom Manor is based on 14 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 15.4 positive Reviews (77 registered maximum number of service users ÷ 5). 14 Reviews ÷ 15.4 Target = 0.909

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    10
  • Satisfactory
    3
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Barchester Cherry Blossom Manor?

  • Extremely LIKELY
    13
  • Likely
    4
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    1
  • Extremely UNLIKELY
    0

Reviewer Connection to Barchester Cherry Blossom Manor

  • Resident / Service User
    6
  • Son of Resident/Service User
    4
  • Daughter of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • more

Understanding staff, good facilities, good communications, a god send. The home feels good. The relationships between me and the staff are excellent and I feel at home. Mother has settled in well. I have a high trust of the staff and I know my mother is in very safe hands. I can speak from after looking after my mother with my sister for four years. I am content.

How likely would you be to recommend Barchester Cherry Blossom Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Zoe Haines, Operations Manager at Barchester Cherry Blossom Manor responded to this review on 16 Oct 2017:

Thank you for your positive feedback I will ensure this is shared with the staff. I am happy your mother is settled and you have a good rapport with the staff.

Fantastic care home extremely clean. Very professional nurses.

How likely would you be to recommend Barchester Cherry Blossom Manor? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Zoe Haines, Operations Manager at Barchester Cherry Blossom Manor responded to this review on 22 Sep 2017:

Thank you for your positive feedback and kind words. I will ensure this is shared with the staff.

I would like to express that we have been very happy with the way they look after our relative very well, very gentle and patient, also great sense of humour - puts relatives needs first which is so important - these feelings I know are felt by everyone.

How likely would you be to recommend Barchester Cherry Blossom Manor? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Zoe Haines, Operations Manager at Barchester Cherry Blossom Manor responded to this review on 30 Aug 2017:

Thank you for taking the time to complete this review. We always appreciate feedback and will ensure that this is shared with the team.

There seems to be a staff shortage issue and lack of care for my mother.
I found that she is often still in bed at 12:00 midday unwashed and undressed.
The laundry basket was crammed full with one weeks washing outstanding.
I have made comments to the manager in July who said he is aware of issues and problems and is aiming to solve a deep rooted staff/motivation issue.

How likely would you be to recommend Barchester Cherry Blossom Manor? Unlikely

Average Rating: 

 3 out of 5

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Poor

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Poor

Zoe Haines, Operations Manager at Barchester Cherry Blossom Manor responded to this review on 29 Aug 2017:

Feedback is a very important tool for us to develop and improve our services we provide to our residents and we appreciate the time you have taken to leave your feedback.
Please could you contact me to arrange a meeting, at your convenience, to discuss these matters further and address the concerns that you have raised in your email.

We've been very pleased with Cherry Blossom since Mum came here in May 2016. Since the manager came in January we have been impressed with any changes, and in May the manager was extremely helpful with the arrangements for Mum to attend her grandson's wedding. All the staff and carers have been so lovely and helpful. We have another wedding in August to sort!
Food is the only thing we would mark down a bit but mum is very fussy!

How likely would you be to recommend Barchester Cherry Blossom Manor? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Standards have fallen due to not enough staff which is such a shame, not good for the residents or the staff.

How likely would you be to recommend Barchester Cherry Blossom Manor? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Lee Houston, General Manager at Barchester Cherry Blossom Manor responded to this review on 15 May 2017:

Thank you for taking the time to review our home and leave feedback. We are pleased that the majority of the areas you have rated as good. The home is currently under new management and continually strives to assess, review and improve services wherever possible to ensure that we are providing the best service to people who live in our home.

Generally excellent. Sometimes things become a little disorganised, mostly caused by staffing problems. Food is passable. Portions are quite small, except salads which are good but excellent when they have remembered to order onions and are quite large.

How likely would you be to recommend Barchester Cherry Blossom Manor? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very special care home. Barchester Cherry Blossom Manor gave me my life back again. The staff have given me so much support. When I leave here, I will go out a stronger person.

How likely would you be to recommend Barchester Cherry Blossom Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Looked after very well and very happy here. Staff are fantastic.

How likely would you be to recommend Barchester Cherry Blossom Manor? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Feel happy most times. Sometimes not so happy when I'm not feeling too well.

How likely would you be to recommend Barchester Cherry Blossom Manor? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Very happy with home.

How likely would you be to recommend Barchester Cherry Blossom Manor? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

The care home is very nicely run and feeling of a home from home.
The only issue is the cleaning in rooms could be better and high class. So if they could address this it would add to people's stay - we have added an Air purifier to help the air be clean and fresh.

How likely would you be to recommend Barchester Cherry Blossom Manor? Likely

Average Rating: 

 3.4 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

The whole experience of moving mum from another home after 2 weeks was a positive one. We arrived without an appointment late one Sunday night to be shown around the home. The move was made easy and stress-free by the staff including Manager, Admin, Reception and Matron. A warm welcome, caring staff and lots of TLC has helped my mother to settle well and now stay permanently at Cherry Blossom. The atmosphere is friendly, caring and most of the staff are brilliant. Thank you, Cherry Blossom.

How likely would you be to recommend Barchester Cherry Blossom Manor? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Overall care is good, one of the best we have seen, but they lack attention to detail.
Nursing care is good most of the time.

How likely would you be to recommend Barchester Cherry Blossom Manor? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

It was good to get away knowing that my husband was safe and in good hands.

How likely would you be to recommend Barchester Cherry Blossom Manor? Likely

Average Rating: 

 3.2 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Good

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

My sister has been living in this care home for 6 months. I have always found her happy and contented and can only find the care she has received excellent.

How likely would you be to recommend Barchester Cherry Blossom Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Our mother was a resident of Cherry Blossom Manor Care Home for 14 months until her death. She was well cared for, treated in a very good manner. It was very comforting for us to know she was in a safe and caring environment.

How likely would you be to recommend Barchester Cherry Blossom Manor? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

First I must state that the staff are excellent and it is heart warming to see the interaction between staff and residents. I have visited for over 2 years, food is good and residents have a certain amount of freedom which is good. I'm not there 24-7 but sometimes wish there were more staff for one to one time. Thank you.

How likely would you be to recommend Barchester Cherry Blossom Manor? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

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Awards / Recognitions

April 2017

February 2016

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Care Home Idol 2016

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