Parkmanor Oaks

6 Thornhill Road, Dunmurry, Belfast BT17 9EJ
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9.7 47 Reviews
  • Parkmanor Oaks, Belfast
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Care Provided by Parkmanor Oaks

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 81 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Gardens
  • Television point in own room

Good to Know

Group/Owner

Person in Charge

  • Claire Black (Manager)

Local Authority / Social Services

Admission Information

  • Ages from 18 to 111

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2010
  • Last Refurbishment: 2010
  • Number of floors: 3

Room Information

  • Single Rooms (81)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (35)

Visiting

  • Tours available anytime. Please contact home directly to arrange an appointment.

Parking

  • The home has on-site parking available.

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Parkmanor Oaks Reviews (47)

9.7

Parkmanor Oaks has a Review Score of 9.7 (9.711) out of 10, based on 15 reviews in the last 2 years.
Over all time Parkmanor Oaks has 47 reviews.

Overall Experience
  • 45
  • 2
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Date Published
  • 47
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  • 15
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Reviewer Connection to Parkmanor Oaks
  • 24
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Total of 47, showing 41-47
Review from Alma C (Sister-in-law of Resident) published on 12 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am a retired care manager. I always had a lot of respect for the manager in my professional role. My relative by marriage was admitted for palliative care and I cannot say enough good about the standard of care, respect and consideration towards my relative and our family from the day he was admitted,
he and my sister were welcomed with "open arms".
I knew he was blessed when he was admitted. Thank you to everyone from the manager down. Especially a few members of staff, in particular, for helping with a very difficult experience.
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Review from E B (Son of Resident) published on 20 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has dementia and has lived here for 18 months. The staff are brilliant and tend to her needs. She is very well cared for. They were very good to my father also who visited every day. I had to put my father into care recently. He also has dementia and nursing needs. Needless to say, Park Manor
was our only consideration. Now both my parents reside here and I know they are both well cared for.
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Review from Patricia F (Daughter of Resident) published on 23 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been very happy at Park Manor.
The staff are wonderful and she loves the fun they bring into her life. Thank you all so much for everything.
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Review from Raymond S (Son of Resident) published on 12 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident of Park Manor for approximately three years. This is her 3rd nursing home. The manager and all the staff are very welcoming, kind, considerate and treat the residents with professional care. The staff are very aware of individual needs and will always communicate these
to families. The facilities are excelled always clean and residents bedrooms are always neat and tidy. My mother has dementia and staff always treat her as a human being communicating and spending time with her. Park Manor is fantastic and I would recommend it without hesitation. The food is also excellent.
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Review from Yvonne H (Wife of Resident) published on 2 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was in the dementia unit of Park Manor nursing home & the standard of care was superb, all staff from the manager to cleaning staff were exemplary, the care & attention given to residents was of the highest standard.


Daily activities includes a selection of helping residents to remember

& talk about the past, jigsaws, foot spas, manicures & games.


Residents who can’t feed themselves are fed by staff & dignity in the home is of the highest standard.


A beautiful home with caring staff.

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Review from Martha K (Sister of Resident) published on 15 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It has been three years this coming August since my sister became a resident in Park Manor nursing home. The care, support and friendship she has experienced from all the staff in Park Manor cannot be faulted and our family are thankful and extremely grateful for this care and love.
The staff go beyond
the call of duty for my sister and her every need is attended to. She is very happy and settled here and we dread the day - if it ever came - that Park Manor ever closed.
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Review from Carol B (Daughter of Resident) published on 31 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother has been in Park Manor for almost eighteen months. She has settled well and is very happy. Any concerns I may have are always dealt with promptly and with compassion and courtesy. Mum celebrated her 89th birthday this month in Park Manor - she had a wonderful day courtesy of the staff and
kitchen organising a beautiful birthday tea. I recommend and commend Park Manor for all their care of my Mother and the other residents.
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Current Review Score: 9.7 (9.711)

Overview of Review Score

The Review Score of 9.7 (9.711) out of 10 for Parkmanor Oaks is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.910 for Parkmanor Oaks is calculated as follows: ( (163 Excellents x 5) + (12 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 177 Ratings = 4.91
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.801 Points relating to the number of positive Reviews for Parkmanor Oaks is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.875
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 81 registered maximum number of service users is 16.2. 15 Positive Reviews ÷ 16.2 = 0.926
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (36)

Meet the Team (0)

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