Rose Court Residential & Nursing Home

30 Westbourne Avenue, Townland of Brocklamont, Ballymena BT43 5LW
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9.1 52 Reviews
  • Rose Court Residential & Nursing Home, Ballymena
Rose Court is the first Kathryn Homes facility in Northern Ireland, located in a pleasant area of Ballymena and registered to offer care to up to 100 service users. There are 82 ensuite rooms in the residential home and 18 ensuite rooms in the nursing home attached.

The home's staff are highly-trained in achieving modern care standards, while ensuring that the needs of elderly residents are respected in a dignified manner.

Rose Court maintains strong links with the local community and other health professionals, striving always for a flexible and proactive service.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 100 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Trust Rate, with a 3rd party payment.

Funding Types Accepted

  • Self Funding (Private)

Good to Know

Person in charge

  • Andrea Harkness (Residential Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (100)
  • Single Rooms with Ensuite Wet Room (100)

Rose Court Residential & Nursing Home Reviews (52)

9.1

Rose Court Residential & Nursing Home has a Review Score of 9.1 (9.142) out of 10, based on 10 reviews in the last 2 years.
Over all time Rose Court Residential & Nursing Home has 52 reviews.

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Review from Donna M (Daughter of Resident) published on 23 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleased with the care Dad is receiving, the staff are very pleasant and helpful. Hard job working with so many patients with dementia. The food is very good. Nothing too much trouble for them to do.
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Review from Yvonne K (Sister of Resident) published on 9 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming and homely, fresh environment and love of the staff for my relative is heart-warming. Relief he is here in a warm, safe place where his needs are being fully met.
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Review from M C (Sister of Resident) published on 9 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very positive! From the moment I entered the home until I left!
Very bright, clean, and obviously very caring staff.
Very peaceful. Lovely surroundings.
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Review from H S (Granddaughter of Resident) published on 7 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Granny is well looked after in the home. She is always dressed well with her room being tidy. The staff are always friendly and welcoming. They treat my granny like family, that is a big reassurance for us. I am extremely impressed with the range of activities and themed events organised by Wellbeing
which my granny gets involved in. Another resident is given tasks from reception which she enjoys and keeps her engaged in meaningful activity. My granny has settled in well and now enjoys spending time socialising in the common room.
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Review from Debbie M (Daughter of Resident) published on 22 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident of Rose Court for 2 years or so now. During that time, I visit at least 3 times a week. It never ceases to amaze me how caring everyone is, from reception, carers, cleaners, kitchen staff, and wellbeing team, nothing is ever a problem or too much trouble. I tell all my friends
and many random people how wonderful Rose Court is. I think anyone looking for a care home for their loved one would have a difficult time finding anywhere better than Rose Court. Thank you them all.
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Review from S C (Daughter of Resident) published on 20 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in Rose Court, Galgorm unit now for two years. She is very content and receives excellent care. The staff are excellent.
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Review from Den H (Son of Resident) published on 26 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in residential care for approximately three and a half years. I was genuinely worried about how she would cope when she originally became a resident. However, I shouldn't have had any concerns. The staff from management, nurses, care staff and cleaners couldn't do more. The genuine care
that Mum receives from the care workers and nursing staff is second to none. They do genuinely care. I am at ease knowing that she is in the best place receiving gold-star care.
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Review from K W (Wife of Resident) published on 11 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When visiting the home I find it very clean and comfortable. The staff are very friendly and caring to their residents. This means a lot to me as I know my husband is being well cared for. I am happy to leave him in their care.
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Review from Tracey A (Daughter of Resident) published on 11 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Everyone so good to my daddy.
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Review from C S (Daughter of Resident) published on 4 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
No one wants to put their mum in a home but I am so thankful for Rose Court Residential & Nursing Home. The staff are amazing with her. She is happy there and extremely well looked after. Well-being activities are superb and provide Mum with opportunities, such as a beach trip - I could not have done
this given her mobility issues. I do not know how long I have left with my mum but I do know I can enjoy my time left with her now. Thank you to each and all.
Reply from Peter Bradley, Residential Manager at Rose Court Residential & Nursing Home

Many thanks for your kind review regarding your and Mum's experience here at Rose Court. The beach trip was fabulous and a great day was had by all, the weather couldn't even spoil the memories made that day! I will pass this on to the wider team.

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Review from Jo C (Daughter of Resident) published on 10 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad settled well in Rose Court Residential & Nursing Home. I question all the time whether I have made the right decision for him but when you see him interact with other residents and the staff he now sees Rose Court as his home. The standard of care Dad receives is excellent. The staff are very
caring and always up for a laugh and a wee dance which suits Dad down to the ground. Rose Court is well run. It is always clean and tidy. The food looks lovely. I have a good relationship with all the staff and have nothing but high praise for them all. There is always something going on, well done to the activities team, love seeing the photos of all the events you arrange. Keep up the excellent work and thank you.
Reply from Peter Bradley, Residential Manager at Rose Court Residential & Nursing Home

Many thanks for your kind review regarding you and daddy's experience here at Rose Court. I will pass this on to the wider team.

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Review from G B (Son of Resident) published on 15 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Although my mother was only in the home for 2 weeks, I was very impressed with the level of care she received, particularly the staff. Her room was excellent, clean and tidy with all the facilities she needed. She seemed to settled quite quickly, thanks to the very friendly staff and I would have no
hesitation in recommending the care home to others so much so that we hope to place my mum in this home permanently.
Reply from Peter Bradley, Residential Manager at Rose Court Residential & Nursing Home

Hi G, many thanks for your kind review and feedback. I will be sure to pass this on to the wider team.
Regards.

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Review from Jim M (Cousin of Resident) published on 10 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been to Rose Court to visit my cousin a couple of times. The thing that has stood out is how wonderful the staff is with the residents (and visitors as well!). My cousin is so happy living here and always tells me that she feels spoiled and so well cared for.
Reply from Peter Bradley, Residential Manager at Rose Court Residential & Nursing Home

Hi Jim, thank you for your kind review and feedback. I'll be sure to pass this on to our team, they will be delighted.
Regards.

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Review from Anita W (Wife of Resident) published on 8 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Would recommend 100 percent the Rose Court Residential Home. All staff are excellent and the care they have with patients is excellent. No faults whatsoever. Had no worries having my husband there.
Reply from Peter Bradley, Residential Manager at Rose Court Residential & Nursing Home

Thank you Anita for your valuable feedback regarding the experience received at Rose Court. I will pass your kind words on to the wider team.
Kind regards.

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Review from C C (Daughter of Resident) published on 8 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home is outstanding, my father was so happy in here. The staff are brilliant, I could not ask for better care. I just want to thank everyone for the care they give to my dad and for looking after him.
Reply from Peter Bradley, Residential Manager at Rose Court Residential & Nursing Home

Thank you for your valuable feedback. We're happy to hear that your father was well cared for by the team. I will pass on your kind words.
Kind regards.

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Review from David M (Son of Resident) published on 29 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a brilliant home for my mum. The staff are totally amazing, very kind and caring. Staff are interested in my mum and her wellbeing. We are very, very lucky. Mum says the food is great and the home is warm and very clean. She loves her room and her wee ensuite.
Reply from Peter Bradley, Residential Manager at Rose Court Residential & Nursing Home

Hi David,
Many thanks for your kind review. The team and I love having Mum here and the fun we all enjoy together.

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Review from Hazel N (Daughter of Resident) published on 20 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daddy is really happy here in Rose Court. The staff are very caring and good to my daddy. The staff always ring me if there are any concerns or if Daddy needs anything. Daddy is so settled and just thinks that Rose Court is his new home.
Reply from Peter Bradley, Residential Manager at Rose Court Residential & Nursing Home

Hazel, this is great to hear the team will be delighted.

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Review from Ian D (Son of Resident) published on 20 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with my father's care, and the staff are very informative with phone calls and when I come down to visit my father. The home is always very clean and tidy, and the cafe is an excellent place to take my father for a coffee. Everybody is very friendly and always willing to help.
Reply from Peter Bradley, Residential Manager at Rose Court Residential & Nursing Home

Ian, thank you for your kind words. I'll be sure to let the team know!

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Review from A B (Daughter of Resident) published on 7 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very happy with the care my mum is receiving. She is being well looked after in a safe environment. She is able to participate in a variety of activities providing her with good stimulation.
There is a good relationship between my mother and staff.
Reply from Peter Bradley, Home Manager at Rose Court Residential & Nursing Home

Thank you for your kind words. It is a pleasure to look after your mother!
Kind regards.

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Review from Karen W (Daughter-in-law of Resident) published on 7 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have noticed a lot of changes over the last year for the better. My mother-in-law is very happy here and is well cared for. Also, a lot more activities are taking place now that the pandemic is over. Staff are very helpful and friendly. Mother-in-law says she couldn't have better care.
Reply from Peter Bradley, Home Manager at Rose Court Residential & Nursing Home

Hi Karen,
Thank you for your valuable feedback. We're happy to hear that your mother feels she is well cared for. I will pass your kind words on to the wider team.
Kind regards.

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Current Review Score: 9.1 (9.142)

Overview of Review Score

The Review Score of 9.1 (9.142) out of 10 for Rose Court Residential & Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.642 for Rose Court Residential & Nursing Home is calculated as follows: ( (80 Excellents x 5) + (37 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 120 Ratings = 4.642
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.5 Points relating to the number of positive Reviews for Rose Court Residential & Nursing Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 100 registered maximum number of service users is 20. 10 Positive Reviews ÷ 20 = 0.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Andrea

Andrea Harkness

Job Title: Home Manager

Hello and welcome to Rose Court.


We aim to provide a high standard of support and care to all our residents.


Whether in our Residential unit or our Nursing unit, our residents are guaranteed a safe, welcoming environment where they can feel comfortable and receive the care they need.


We look forward to welcoming you to Rose Court.

Frequently Asked Questions about Rose Court Residential & Nursing Home

What types of Care is Rose Court Residential & Nursing Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Rose Court Residential & Nursing Home have?

There are 100 Single Rooms.

What are the Facilities & Services at Rose Court Residential & Nursing Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rose Court Residential & Nursing Home to the centre of Ballymena?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rose Court Residential & Nursing Home to verify any information. View our terms and conditions. Rose Court Residential & Nursing Home has an Enhanced Service - more info.