Seagrave House Care Home - Avery Healthcare

Occupation Road, Corby NN17 1EH
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9.7 89 Reviews
  • Seagrave House Care Home - Avery Healthcare, Corby
Seagrave House complements Glenmoor House, which is another Avery home in Corby, which has joint excursions arranged.

Three floors offer residential care as well as dementia and respite care.

The top floor is devoted to private residential suites with kitchenettes.

The home offers a shared care experience with companion suites, designed for couples, siblings or friends seeking a caring and supportive environment together.

There is a secluded rear garden and a friendly bowling club next door. Seagrave has plenty of cosy lounge areas perfect for socialising including a cinema room and a hair salon open to residents daily.

Relationships across the generations are encouraged and grandchildren are welcome to join their parents on visits. Families are encouraged to be involved in decision-making for the home.

Strong ties with the local communities have been made and local entertainers and speakers are frequent visitors.

The chefs make the meals as fresh as possible, can cater for all dietary requirements and enjoy cooking for special occasions.
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Care Provided by Seagrave House Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 84 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1195
  • Self-Funded Residential Dementia Care: from £1195

These prices are only a guideline, please contact Seagrave House Care Home - Avery Healthcare to find out the exact price for your requirements.

Contact Seagrave House Care Home - Avery Healthcare to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Seagrave House Care Home - Avery Healthcare to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Stacey Hetherington (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2018

Room Information

  • Single Rooms (84)

Seagrave House Care Home - Avery Healthcare Reviews (89)

9.7

Seagrave House Care Home - Avery Healthcare has a Review Score of 9.7 (9.707) out of 10, based on 18 reviews in the last 2 years.
Over all time Seagrave House Care Home - Avery Healthcare has 89 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Seagrave House Care Home - Avery Healthcare
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Total of 89, showing 41-60
Review from Karen W (Niece of Resident) published on 29 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Feeling the weight of such an important decision, my sister and I turned up unannounced at Seagrave House.
The staff member at reception asked the manager if she could have a word with us; the manager was busy but said she would be available in 15 minutes. The receptionist showed us around. I was totally
impressed by everything from the staff, cleanliness, activities, decor, gardens and security.
They were both so lovely. My aunt went into Seagrave House, and I could not believe the change in her. From not wanting to eat, she was now eating three courses. She tells me, "it's more like living in a hotel rather than a care home, and they are all so lovely here, they can't do enough for you".
They clean her room, change her bed, do her laundry, give her medication and keep her safe. When we visit, she no longer gets embarrassed watching us clean her house.
I want to thank all the staff for their kindness and compassion shown to my aunt, and hope this review helps others make a difficult decision easier.
Reply from Rachel Aran, Marketing Administrator at Seagrave House Care Home - Avery HealthcareThank you for taking the time to review Seagrave House Care Home in Corby and for your amazing 5-star rating. We would like to thank you for your heartfelt feedback of the care your aunt has received by our dedicated staff team since being a part of our loving care community, giving you and your family peace of mind. We understand that moving a loved one into care can be an overwhelming experience for all parties, and therefore, we offer our full support in ensuring this process is smooth and stress-free. We are delighted to hear that she has soon settled into her new surroundings and is enjoying the choice of meals provided daily by our talented culinary team. Best wishes, Rachel.
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Review from Janice B (Daughter of Resident) published on 13 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum had been a resident at Seagrave for the past two years. Sadly she passed away on Sunday 9 October.
Her health care plan was for her to receive palliative care in the home. As a family, we were so happy we made this decision; the care has always been outstanding, but during her last few days,
the staff, from the manager to her carers, went over and above to ensure my mum's passing was as comfortable and loving as possible.
Not only did they look after Mum, but they also looked after us, ensuring we were fed by their amazing cook, and we were supplied with comfortable chairs, duvets, pillows and bed linen to make our time with Mum as comfortable as possible.
If Mum needed to be changed, they were there immediately; she was always clean and comfortable, and the care was just exceptional.
As a family, we cannot thank them enough; they made such a difficult time so much easier, and they are all heroes to us.
Reply from Rachel Aran, Marketing Administrator at Seagrave House Care Home - Avery HealthcareThank you for taking the time to review Seagrave House Care Home in Corby. I will be sure to pass your heartfelt kind words on to the rest of the team. We always strive to ensure that everyone's wishes are met at this especially difficult time and are so pleased to hear that you felt supported by our staff team. It was a true pleasure to care for your mum; she will be sadly missed. Best wishes.
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Review from Andrew W (Son of Resident) published on 1 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum moved into Seagrave House in February 2022, and they have been amazing with her. The manager is so lovely, and nothing is too much trouble for the staff. We, as a family, are so happy our mum is at Seagrave House. I would definitely recommend this home.
Reply from Rachel Aran, Marketing Administrator at Seagrave House Care Home - Avery HealthcareThank you for taking the time to review Seagrave House Care Home in Corby and for your amazing 5-star rating. We would like to thank you for your kind words regarding the care your mum has received since being a member of our loving care community. We understand that moving a loved one into care can be an overwhelming experience for all parties, and therefore, we offer our full support in ensuring this process is smooth and stress-free. It is a true pleasure to care for your mum, giving you and your family the peace of mind you deserve. Best wishes.
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Review from S A (Son of Resident) published on 6 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am grateful to the staff and management of Seagrave House for the care, respect and support they give to Mum. It has, at times, been challenging for them, and I am very appreciative of their patience and professionalism. As a family, we are reassured that Mum is receiving the very best of care, she
is content and always well cared for. We are kept informed and updated, and communication with the home is excellent. Thank you, Seagrave House!
Reply from Ryan Farrelly, Marketing Assistant at Seagrave House Care Home - Avery HealthcareThank you for reviewing Seagrave House Care Home in Cobry and for your amazing 5-star ratings. We are pleased to hear your mother has settled into our loving care community. Our dedicated staff go above the standards daily to ensure all residents receive an exceptional level of care. We look forward to seeing you on your next visit. Best wishes.
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Review from Andrew B (Relative of Resident) published on 2 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
A relative of mine was recently admitted to Seagrave House. I just wanted to take the time to appreciate how fantastic the staff have been during the transition from home to residential care. The care home manager was wonderful with family concerns regarding the move and put everyone's minds at ease.
We, as a family, have been amazed at the difference in our relatives in such a short space of time. Thank you.
Reply from Jemima Adams, Home Manager at Seagrave House Care Home - Avery HealthcareThank you for taking the time to review Seagrave House Care Home and for your amazing 5-star review. We are delighted to care for your relative here at Seagrave House, and it is great to hear how well they are settling into our community.
We have a dedicated highly trained team here at Seagrave House, who always care for our residents in a person-centred way.
We look forward to seeing you on our next visit. Best Wishes.
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Review from Stacey B (Granddaughter of Resident) published on 24 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nana's admission to Seagrave was very last minute due to the nature of her health. The staff have been nothing short of amazing. The manager was so accommodating and helpful, putting my grandad's mind at ease. She is incredible at what she does. On move-in day, the way she dealt with my nana was
so respectful and kind, it made a very hard decision easy. The improvement that my nana has made since moving in is incredible, and I am so incredibly grateful. One lady has been incredible with getting my nana to come out of her shell and keeping us updated. Three other ladies have been so helpful and kind when we have had questions, nothing is too much to ask. This is the best decision we have made as a family. I look forward to the home opening up fully so that we can get to know all of the lovely staff even more. Thank you, Seagrave.
Reply from Stacey Hetherington, Deputy Manager at Seagrave House Care Home - Avery HealthcareThank you for taking the time to review Seagrave House, and I’m glad that you found the admission process smooth. We take great pride in the admission process, and I’m glad your experience as a family was accommodating, not just for your grandmother but your grandfather too, who we have all grown very fond of. I will be sure to feedback your positive comments to the care team, and it will be appreciated. We also look forward to welcoming you all into our home to enjoy your grandmother's new home with her. Best Wishes.
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Review from Robin A (Son of Resident) published on 28 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
As an essential caregiver, I have been able to visit my mother whenever I choose. It is obvious my mother is both loved and cared for by Seagrave staff; they keep me fully informed about her actions and problems.
Mum seems very content, and I am glad I chose Seagrave for her.
Reply from Rachel Aran, Marketing Administrator at Seagrave House Care Home - Avery HealthcareThank you for taking the time to review Seagrave Care Home and for your amazing 5-star rating. Your feedback is truly invaluable to us and our staff team, who go over and above the standards daily in order to provide an excellent level of care. It is a true pleasure to have your mum living with us as part of our loving, caring community. Best wishes.
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Review from S W (Sister of Resident) published on 14 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although I have rated everything excellent, I am aware there has been a few problems at the care home, ie short of staff and all staff being immunised against Covid-19. But in saying that, I have always had an excellent impression whenever I have visited and have always praised the home when talking
to anyone. The most important thing for me is my sister is very happy there. Keep up the good work!
Reply from Ryan Farrelly, Marketing Assistant at Seagrave House Care Home - Avery HealthcareThank you for reviewing Seagrave Care Home. We are delighted to hear how satisfied you are with our home. It is a pleasure to have your sister as part of our loving care community, and we look to welcoming you on your next visit. Best Wishes.
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Review from Paul B (Son of Resident) published on 10 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It has been difficult to give a true assessment because of the COVID restrictions. I have only seen my mother on a few occasions in the past year. From what I have seen and heard she is being treated well.
Reply from Ryan Farrelly, Marketing Assistant at Seagrave House Care Home - Avery HealthcareThank you for reviewing Seagrave Care Home. We understand how difficult the past year has been for us all, however, now that restrictions have eased, we are delighted to welcome you back into our home for regular, safe visiting. Best Wishes.
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Review from Sue M (Daughter of Resident) published on 30 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff I have met since Mum has lived at Seagrave have been amazing! So kind and loving towards her. I feel that she is getting extremely good care. She is always clean and today, but I can't wait to go back into her room to clear out some of her old clothes now.
Reply from Ryan Farrelly, Marketing Assistant at Seagrave House Care Home - Avery HealthcareThank you for reviewing Seagrave Care Home. We are so delighted to hear how well your mother has settled into the loving care community that we create. It is a true pleasure to have your mother stay with us here at Seagrave. Our highly trained staff team go above and beyond daily to ensure they deliver an exceptional standard of care to all our residents, and it is great to hear such kind and positive feedback about their work. We look forward to inviting you back into our home for more regular safe visiting. Best Wishes.
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Review from Kirstie C (Daughter of Resident) published on 8 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Due to Covid restrictions, this is only my second visit inside Seagrave. The Covid testing and guidelines are being followed well. One gentleman is always polite and friendly.
Reply from Rachel Aran, Marketing Administrator at Seagrave House Care Home - Avery HealthcareThank you for taking the time to review Seagrave House Care Home. The safety of our residents has always been a priority in our home, and our highly trained team strictly follow our stringent COVID-19 protocols to ensure this. We look forward to inviting you for more regular visits now that lockdown restrictions are beginning to ease. Best wishes.
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Review from Lynn W (Daughter of Resident) published on 31 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is difficult to give a fair review at present as Covid restrictions mean that I have been able to visit Mum only once within her own room. As far as I can tell, Seagrave House is warm and comfortable, with all the home from home comforts I would hope for. Mum has dementia and is unable to express
herself as before, but she appears to be as content as possible in her condition. I sense that she enjoys the company of staff and fellow residents alike. When trying to ring Mum, I find it frustrating that the staff are frequently unable to connect me, as Mum's room is too far away for a decent phone connection. There are often other connection issues too. Again, this perhaps would not be such a problem in 'normal' times. The staff members I have spoken to, and those I've met, are always most friendly, and very gentle and caring with Mum. All in all, I feel happy with her care, and where I have marked 'satisfactory', I am unable to be more specific because of present restrictions.
Reply from Rachel Aran, Marketing Administrator at Seagrave House Care Home - Avery HealthcareThank you for taking the time to review Seagrave House Care Home. I am pleased to hear that you find our home warm and comfortable, you can also see more of Seagrave House on our virtual tour if you follow the link https://www.youtube.com/watch?v=dyZ2Q_DRsMg
I can only apologise regarding the connection issues with our telephone system at Seagrave House, we are currently in the process of changing our phone system to a Wi-Fi connection with new telephones, including handheld phones. This should be up and running within the next week or two and should improve the coverage throughout the home. Our well-being team are always happy to support relatives with FaceTime calls as well, and these have proved very popular.
Along with our visiting pod, we now have two internal rooms allocated for family visits, please do not hesitate to contact reception to arrange a visit; we will be opening garden visits during the warm weather too. Best wishes.
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Review from M L (Daughter of Resident) published on 25 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been in Seagrave House for only six weeks, and because of Covid guidelines, I am not allowed into all areas of the home. However, I have visited several times to the garden pod. I have also visited Mum inside the visitor's room, and I have been pleased each time. Mum is chatty and content.
She says the food is good. The staff I have met have been lovely, friendly and professional.
Reply from Rachel Aran, Marketing Administrator at Seagrave House Care Home - Avery HealthcareThank you for taking the time to review Seagrave House Care Home and for your lovely feedback. Our highly trained staff team go over and above the standards to ensure every resident feels welcome/at home in the loving community that we create. We are delighted to hear that your mother has quickly settled into her new surroundings; it is a pleasure to have her staying with us. Best wishes.
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Review from Linda L (Daughter of Resident) published on 23 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is a resident at Seagrave House and is very happy there. The staff are wonderful, the food is excellent, and the care the residents receive is second to none. I have always been kept informed of Mum's health. I really cannot praise the staff too highly. A wonderful, clean environment. Mum
has been there for four years now, and we have never needed to complain. A wonderful place!
Reply from Rachel Aran, Marketing Administrator at Seagrave House Care Home - Avery HealthcareThank you for taking the time to review Seagrave House Care Home and for your kind words. We are so delighted to hear how satisfied you are with our home and the exceptional care that your mother has received. Our housekeeping team take great pleasure in providing a clean, safe environment for all our residents to live in. Best wishes.
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Review from Moira L (Daughter of Resident) published on 19 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The family have been happy and confident that Mum was being cared for in a safe and secure environment. We feel that she was being cared for and looked after very well, which was a comfort to us through this difficult time. Thank you all.
Reply from Rachel Aran, Marketing Administrator at Seagrave House Care Home - Avery HealthcareThank you for taking the time to review Seagrave House Care Home and for your lovely feedback. Your kind words are invaluable to us, and our staff team will be delighted to hear this. Best wishes Rachel.
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Review from H M (Son of Resident) published on 13 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been at Seagrave for almost 1 and 1/3 years now, and I cannot thank the staff enough for their excellent care and support! My mother is being looked after very well and is always happy and content when the family visit. Thank you to everyone at Seagrave House.
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Review from K C (Daughter of Resident) published on 9 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am happy with the care of my mother at Seagrave House. The home has handled the new visiting regime really well and safely. My mother appears well and settled. Most of my dealings have been with one gentleman, who is always professional, cheerful and efficient.
Reply from Rachel Aran, Marketing Administrator at Seagrave House Care Home - Avery HealthcareThank you for taking the time to review Seagrave House Care Home and for the lovely feedback. Your kind words are truly invaluable to us, and our staff team will be delighted to hear this. Best wishes.
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Review from Angela W (Daughter of Resident) published on 9 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in Seagrave for over five years and is happy and well looked after. All the staff are so caring and professional, whether they are carers, domestic staff or receptionists. Any issues we have had have been dealt with promptly and satisfactory. The receptionists are so welcoming and make
it a place you would be happy for any family member to live.
Reply from Rachel Aran, Marketing Administrator at Seagrave House Care Home - Avery HealthcareThank you for taking the time to review Seagrave House Care Home and for your lovely feedback. Your kind words are truly invaluable to us, and our staff team will be delighted to hear this. Best wishes.
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Review from Colin S (Son of Resident) published on 9 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
One word - excellent! My mums happy - so I am too!
Reply from Rachel Aran, Marketing Administrator at Seagrave House Care Home - Avery HealthcareThank you for taking the time to review Seagrave House Care Home and for your lovely feedback. Your kind words are truly invaluable to us, and our staff steam will be delighted to hear this. Best wishes.
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Review from David S (Son of Resident) published on 6 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mother has been a resident of Seagrave House, her quality of life has improved significantly. My mother tells me that every day she enjoys her life at the home, and this is primarily down to the staff and management in the home. She sees the staff as her family, her circle of friends increased.
From my perspective, I have peace of mind knowing she is in a safe environment. If she has an accident, there is always someone there to help. I would like to pay a special mento to one gentleman who goes above and beyond.
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Current Review Score: 9.7 (9.707)

Overview of Review Score

The Review Score of 9.7 (9.707) out of 10 for Seagrave House Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.757 for Seagrave House Care Home - Avery Healthcare is calculated as follows: ( (169 Excellents x 5) + (38 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 214 Ratings = 4.757
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.95 Points relating to the number of positive Reviews for Seagrave House Care Home - Avery Healthcare is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.95
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Nov 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

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Awards / Recognitions (11)

Meet the Team (1)

Stacey

Stacey Hetherington

Job Title: Home Manager Joined: 2011

Hello,


I am the Home Manager for Seagrave House and have a passion for ensuring we provide the Highest Quality of care within our home. We pride ourselves on the delivery of person-centred care, we look forward to welcoming you to our home!

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Seagrave House Care Home - Avery Healthcare to verify any information. View our terms and conditions. Seagrave House Care Home - Avery Healthcare has an Enhanced Service - more info.