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Willowcroft

Nottingham Road, Spondon, Derby, Derbyshire DE21 7NN
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Willowcroft, Derby
Willowcroft, Derby
Willowcroft, Derby

Located just outside Derby city centre, Willowcroft provides residential, residential dementia and short-stay care for up to 60 residents in a purpose-built home with deep community roots. Built on the site of the old Anglers Arms pub in Spondon, the home blends local heritage with modern comfort and thoughtful design.

All bedrooms are en-suite and include personal touches like mini-fridges and motion-sensor lighting, while ground-floor rooms open onto private patios. Communal...  

Care Provided by Willowcroft

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Day Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,186 - £1,354N/A
Residential Dementia Care£1,301 - £1,479N/A

Contact Willowcroft to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

  • MHA
  • Voluntary / Not for Profit Owned

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Willowcroft Reviews (63)

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9.7

Willowcroft has a Review Score of 9.7 (9.742) out of 10, based on 14 reviews in the last 2 years. Over all time Willowcroft has 63 reviews.

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Showing 63 reviews matching selected criteria
Review from L L (Daughter of Resident) published on 21 November 2016 Submitted via Postal Card
Overall Experience

Staff are always friendly, helpful and very patient. Although sometimes presented with challenging behaviour, they are always professional and show great care and understanding. Residents do not seem forced to join but are encouraged to participate in activities, thereby respecting their dignity and right to choose. Similarly, residents may take their meals in their own room if that is their preference. Care plans and notes are thorough and up to date and freely available for family and friends to refer to and staff are always available to provide updates and answer any questions.

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Review from Clive B (Cousin of Resident) published on 30 June 2016 Submitted via Postal Card
Overall Experience

I live in Wiltshire and endeavour to visit on a monthly basis and, for this reason, finding a care home meeting all my cousin's needs which was 100% trustworthy with an open and loving ethos was essential. Willowcroft meets the highest standard. At my regular review in May all information and file records were available. I am kept fully informed by management and staff, and there is a 3 way dialog with my cousin's doctors. All needs are being met. My cousin is deaf and has some medical needs but is attended in a loving and professional manner. Willowcroft is modern and always clean and pleasant.

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Review from Liz W (Daughter of Resident) published on 17 July 2015 Submitted via Website
Overall Experience

My mother lived at Willowcroft for four years from its opening until she passed away in April. Throughout that time she was cared for with the highest level of skill and compassion. Each resident is treated as an individual with their preferences regarding social activities, food, personal assistance, pastoral care and everything else being catered for and always with a smile. The standards of catering and cleanliness are consistently outstanding. There is a real sense of family at the home and residents are encouraged to treat Willowcroft as their home. Families are welcomed and there is, consequently, a great sense of involvement for everyone. Activity coordinators work well with residents and carers to provide a stimulating and dynamic range of activities and constantly strive to extend their programme. Willowcroft has excellent links with the local community and pastoral care is exceptionally served by the resident pastor. All staff treat residents more as friends than clients and always have time to have a chat rather than always being task oriented. Management have an open door policy and are keen and able to address any issues ably and swiftly. Willowcroft is always a happy place. I am eternally grateful that my mother lived her closing years here and would unequivocally have no hesitation in recommending it to others.

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Cleanliness
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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 September 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (4) & Events (0)

News
  • 30 Jan 2025

    There’s nothing like MHA at Christmas. Our care homes, retirement living schemes, and communities are filled with tinsel, Christmas trees, and lights - a burst of light in the gloom...

  • 30 Jan 2025

    Working in social care is not for the faint hearted. Long hours, challenging circumstances and dealing with vulnerable individuals would put plenty of people off. Despite all this, 19-year-old Olivia...

  • 30 Jan 2025

    A 24-year-old care assistant working at MHA Heather Grange care home has been recognised for her tremendous work ethic and attitude and has been awarded the home's employee of the...

Upcoming Events

There are no upcoming events for Willowcroft.

Awards / Recognitions (9)

  • 30 Jan 2026Recipient: MHA
  • 31 Jan 2025Recipient: MHA
  • 31 Jan 2024Recipient: MHA

Meet the Team (1)

Victoria Humphrey
Victoria HumphreyJob Title:Home ManagerJoined: 2025

Victoria Humphrey, known to many as Vicky, is the Home Manager at MHA Willowcroft. She first joined the home in 2011 as a part-time Night Care Assistant and has since progressed through a variety of roles, including Senior and Deputy Manager. After a brief time away managing MHA The Herons, Vicky returned to Willowcroft in July 2024 to lead the home as Manager.

Vicky’s career in care began after serving as a Combat Medical Technician in the Army, where she spent five years travelling the world. Since leaving the military in 2004, she has dedicated over 27 years to the care and health sector.

She is passionate about providing care that is truly centred around each individual—recognising their preferences, needs, and personal story. Vicky also strongly believes in the power of effective, compassionate leadership and the positive impact it has on both team culture and the quality of care delivered.

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