
I have always been extremely happy with the level of personal care, communication, compassionG M(Son of Resident/Service User)



I have always been extremely happy with the level of personal care, communication, compassionG M(Son of Resident/Service User)



St Michael's Court is a Aylsham care home that specialises in looking after the needs of people with a form of dementia, with up to eighty-six places for admissions that makes it one's of Norfolk's largest single dementia care providers.
This charming property consists of en-suite bedrooms and pleasing surroundings, that help those with mental health complications in achieving a relaxing lifestyle that is as stress-free as possible.
Staff look to make...
Care Provided by St Michael's Court
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 88 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact St Michael's Court for full pricing details and T&Cs.
Contact St Michael's Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Runwood Homes Ltd
- Private Owned
Person in charge
- Elena Olaru Stafan(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2014
- Last Refurbishment: 2023
- Number of floors: 3
Room Information
- Single Rooms (88)
- Single Rooms with ensuite Wet Room (88)
Visiting
- Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building. In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
Parking
- Parking is available onsite for approximately 15 cars including 5 spaces directly outside the home, with a further 10 in an car park signposted 'visitors car park'
St Michael's Court Reviews (77)
St Michael's Court has a Review Score of 9.8 (9.759) out of 10, based on 25 reviews in the last 2 years.
Over all time St Michael's Court has 77 reviews.
I have been visiting St Michael's regularly twice a week for 8 months. In all that time, I have been very impressed with all the staff and the care they give to all the residents. Everyone is very friendly and keeps you well informed.
I am over the moon with the care at St Michael's Court for my wife. The care staff on the nursing floor are exceptional and nothing is too much trouble for any member of staff. Five stars!!! My profession was hospitality and I can honestly say I have no negative comments at all.
I found the manager approachable, helpful and guiding through the process and also found the same high standard in the staff employed there.
The food is excellent and well presented, with music played and activities. The rooms are spacious, modern, clean with a maintenance and laundry service. My mother has been treated with dignity and it has been a comfort to know how well she has been looked after and that the family were welcome anytime to visit her and on occasions, take her out. Thanks to all at St Michael's Court.
Although not looking forward to going into care, she settled within the first week.
St Michael's Court is a very friendly place. My friend was there for less than 2 weeks. It is so clean. We felt that staff should have popped in more, giving her a drink.
Thank you
During the stay of my dad, I found all the staff to be polite and very professional. I was very pleased with the level of care he received while he was there. The information I received from the staff was delivered with a caring professional way. On the passing of my dad, the staff provided me with a very high level of support. Thank you
My husband has been a resident in the dementia unit at St Michael's Court for over 2 and a half years. Obviously, it was very hard for him at the start but due to the care and kindness of the staff, he has gradually settled. His room is light and airy and always very clean as is the wet room. He has a television and plenty of shelf space for pictures of the family. In the time he has been at St Michael's Court, I have only had two concerns which were dealt with at once. My admiration for the staff (some of them really young) is immense. Whilst it isn't what we would have liked for him, the care and kindness shown to him, also me, is a great comfort.
A very well designed and managed home. The staff are very hard-working and caring. My mother always felt safe and was treated with affection and respect right up to the end. Communication was also very good and staff always had time to speak to me, an excellent establishment which made my mother's last few months as comfortable as possible.
My aunt moved into St Michael's Court just under 3 years ago. I cannot praise highly enough the care and friendship she received. She never had a complaint and indeed often said (I didn't know places like this existed!) The care right up to her death at the grand old age of 95 was exemplary. My aunt's son and I are extremely grateful for the care given to her and for the happy years she spent at St Michael's Court.
My mum was at St Michael's Court for 4 years and 2 months. Originally she went for 2 weeks respite and she liked it so much, she asked if she could be there permanently. Sadly she passed away on New Years Day. The staff on the middle floor treated my mum with dignity right until the end. I can't thank them enough. I just feel they all went "the extra mile".
My Mother suffered from Alzheimer's dementia and after visiting several local care providers I chose St Michael's Court in Aylsham for her care. She was in the home for just over two years before she passed away at the age of 100. I cannot praise the quality of care she received highly enough. All the staff were caring and attentive and did their very best to provide activities every day. If there was ever a problem with Mum they would call me immediately and let me know what was going on. Right up until the end, when she passed away in the home I could not fault the service provided.
She has only been there 4 weeks and has already turned the place around and had dealt with our issues already.
From the care team manager to the care workers, all who work extremely hard, each person treated mum with kindness and respect. Mum was bedbound and so the care team became her second family. I know she really enjoyed chatting to them. The management team are strong with a lot of experience and are always available if you want to discuss anything. The home is modern, purpose built and beautifully fitted out. Mum sadly passed away during September at St Michael's Court which is where she wanted to end her days. We received tremendous support from the home during this difficult time. I will never forget standing in the corridor with some of the staff, they were in tears and I realised just how much they care for their residents. Staff working on different floors came down to say goodbye to mum which was very touching. The support of the care home manager at the end was exceptional and made a big difference to my sister and I. Mum was so happy there and for that, we are hugely grateful.
Finding a permanent residential placement for a family member is an extremely difficult decision and we consider ourselves extremely fortunate that St Michael's Court were able to accommodate our Mother. My husband works for an ambulance service and was familiar with the facilities. Therefore this was the only home that we were willing to consider due to its high standards, facilities and welcoming staff. The manager and staff have been extremely supportive and helpful, making the process as smooth as possible for our Mother and us.
Excellent and compassionate care for my 85 year old mother.
The care team at St Michaels work very hard and show great kindness to try and meet the needs of each resident. The management are very open and approachable , actively encouraging residents families to give feedback on their care. They take a highly accommodating approach to individual needs and preferences. My father is on the residential floor and has a lovely sunny room with French doors opening onto the garden. There are activities for those who choose to join in, but equally quiet spaces for people who prefer their own space. All the staff are good and some are truly wonderful.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 March 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (9) & Events (0)
- 10 Jun 2026
St Michael’s Court Care Home, part of the Runwood Homes Group, was buzzing with excitement on 3 July 2026 when internationally renowned WWE superstar Saraya (formerly known as Paige) made...
- 27 Jan 2026
St Michael’s Court Care Home, part of the Runwood Homes Groups, has received a meaningful and heartfelt donation following a visit supported by the brother of the home’s Lifestyle Coordinator,...
- 15 Jan 2026
St Michael’s Court Care Home, part of the Runwood Homes Groups, embraced the festive season with a wide range of Christmas activities, creating memorable experiences for residents and their loved...
There are no upcoming events for St Michael's Court.
Awards / Recognitions (11)
- 30 Jan 2026Recipient: Runwood Homes Ltd
- 31 Jan 2025Recipient: Runwood Homes Ltd
- 31 Jan 2024Recipient: Runwood Homes Ltd
Accreditations
There are no accreditations posted yet for St Michael's Court.
Meet the Team (7)

I started my career as a Care Assistant, and through hard work and determination, I have progressed to higher roles within the care sector.
In 2019, I was promoted to a Registered Manager position, commissioning a large residential home.
I was able to build up a wealth of experience in caring for people with different needs.
I hold a level 5 in Leadership and Management that gave me a real understanding of the skills required in managing people.
I am passionate about my work, providing a homely, safe, and happy environment for our residents, and I feel determined to make sure we focus on the individuals' needs and their happiness.
In September 2024, I joined St Michaels Court.
I am being supported by a strong team who all have the same passion for providing person-centred care.
In my free time, I like to spend time with my family, going out for country walks. I like reading and listening to music.

“My name is Holly. I am the Deputy Manager at St. Michaels Court. I have 21 years of experience in adult social care and joined the St. Micheal's team in October 2024. I’m very passionate about my job and I’m motivated, analytical, creative, encouraging and always friendly”.
I am very family-orientated, and spending time with them and my close friends is very special to meAs for hobbies, I really enjoy my garden—I find it very relaxing—it's my creative happy place.

My name is Emma. I co-work at the reception desk at St. Michael's Court; I love greeting people to the home, and I enjoy long walks with my family and dog.

My name is Didz. I have worked for St. Michael's for nearly 6 years. I thoroughly enjoy my job, being able to support vulnerable individuals to live their best life.

I love my job at St. Michael's. Every day is different, which is why I enjoy each day.

My name is Adele. I have been working at St. Michael's Court for 5 and a half years. I enjoy working here, and alongside my colleagues and residents, I am a very active person. I love animals and going for long walks. I have two teenagers and love seeing my friends.

My name is Josh. I have over 12 years of experience in healthcare, I’ve dedicated the past 6 years to working as a registered nurse, specialising in older people’s care. As the Clinical Lead at St. Michael’s Court, I find immense fulfilment in building meaningful connections with patients and ensuring they receive compassionate, high-quality care tailored to their unique needs.
I am deeply passionate about creating a positive and supportive environment for both patients and colleagues. Making a difference in the lives of those we care for is not just my profession—it’s my purpose.
Outside of work, I’m a sports enthusiast who enjoys both watching and playing games. I also treasure quality time with my family, which keeps me grounded and inspired.
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