
I have always been extremely happy with the level of personal care, communication, compassionG M(Son of Resident/Service User)



I have always been extremely happy with the level of personal care, communication, compassionG M(Son of Resident/Service User)



St Michael's Court is a Aylsham care home that specialises in looking after the needs of people with a form of dementia, with up to eighty-six places for admissions that makes it one's of Norfolk's largest single dementia care providers.
This charming property consists of en-suite bedrooms and pleasing surroundings, that help those with mental health complications in achieving a relaxing lifestyle that is as stress-free as possible.
Staff look to make...
Care Provided by St Michael's Court
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 88 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact St Michael's Court for full pricing details and T&Cs.
Contact St Michael's Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Runwood Homes Ltd
- Private Owned
Person in charge
- Elena Olaru Stafan(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2014
- Last Refurbishment: 2023
- Number of floors: 3
Room Information
- Single Rooms (88)
- Single Rooms with ensuite Wet Room (88)
Visiting
- Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building. In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
Parking
- Parking is available onsite for approximately 15 cars including 5 spaces directly outside the home, with a further 10 in an car park signposted 'visitors car park'
St Michael's Court Reviews (77)
St Michael's Court has a Review Score of 9.8 (9.759) out of 10, based on 25 reviews in the last 2 years.
Over all time St Michael's Court has 77 reviews.
From my dealings with the care home, the staff have all been extremely helpful, polite and friendly. Nothing seems to be too much trouble for them.
Good afternoon, thanks for the review. We are so appreciative to read your kind words, and our team are very thankful for your positive feedback.
Our only experience in the last nine months has been via Zoom meetings in the last few weeks. From what we have seen in these limited sessions is that he appears to have been kept in good health, bearing in mind his condition. It's unfortunate that he does not relate to the tablet for Zoom, but that is not St Michael's fault - they do their best in the circumstances.
It's about time I wrote a review... my mum has been at St Michael's for 7 years now, there may have been some issues over the years, but nothing that would get me thinking about taking her somewhere else. The staff have kept me informed about Mum's well being and any issues they have phoned me straight away. I used to take Mum out every week, and I could discuss with staff how Mum has been, a very open chat with a cup of tea. Since this Covid pandemic, I have only visited twice in the last year, but I still phone regularly, probably too regularly, and get a friendly conversation with the manager or carers about Mum. I have also had Zoom meetings to talk to Mum, although Mum wonders where I am... I cannot praise the staff enough in this toughest of years and the dedication and going above and beyond the call of duty has been amazing. Thank you all. I know Mum is well looked after, and I am more than happy for her to stay there receiving the care and love of the carers and management.
St Michael's Court has looked after my Dad, who suffers from Alzheimer's, for nearly 2-years. I have always been extremely happy with the level of personal care, communication, compassion, understanding and approachability of the staff.
My mother was looked after by caring and loving staff, who were looking after her because they wanted to, rather than simply because it was their job. All of the staff that I met were kind, compassionate, knowledgeable and helpful.
My brother has been treated as a true member of the St Michael’s family and received nursing care above and beyond that which would be found in many other homes. I can only thank all the staff for their caring dedication and professionalism, which extended his life expectancy. He has been treated with respect and understanding. The whole team work together to provide an excellent package of physical, mental and stimulating care. Activities are always fun, and the individual encouraged to express themselves. It is good to know that our loved ones are in safe hands.
My parents have only been in St Michael's Court for a couple of weeks; and it has been during lock-down. It is not really applicable for me to answer the following questions, because we have not been able to visit since they moved in - hence I have answered them all with satisfactory. From phone calls it would appear that every effort is being made to accommodate their needs.
I find the staff at the care home very helpful and I wish to thank them all for the care given to my husband over the past two years.
My husband has lived here for two years, and I have only good things to say about his care. The staff are very caring and hard working in a very difficult job. I have no complaints at all; thank you to everyone.
I visited my wife for the last time in March in her room. Then the Coronavirus came and the care home was closed for visitors but I can inform you that the staff are competent, friendly and helpful. On Saturday 11th July I could visit my wife in the garden and that was also well organised.
Staff are fantastic; we would be lost without them.
Staff were always smart and tidy, very courteous and treated me with dignity and respect. Nothing was ever too much trouble and the home had a lovely warm feeling. Senior management is always approachable and friendly. Activities marked as n/a as we were on lockdown due to COVID-9 virus.
My mother has been a resident for over 2 years and views St Michael's Court as her home, and always says how blessed she is to be there, and how lovely and kind all the staff are to her. My mother settled in very quickly and her room is light and bright and overlooks the garden which she enjoys.
Very clean place and very relaxed atmosphere for the residents. Mum is very happy here.
Awful, very poor in all ways, we took our mum out as soon as we realised how bad it was (a couple of weeks) and got care for her at home instead.
Have helped my wife no end with support.
Staff have made my decision more manageable of putting my Dad into Residential Care.
Care received by my father has been excellent. All the staff professional but very caring. I have nothing but high praise for St Michael's Court.
Very good option for my mother's respite care.
Outstanding provision for dementia care. Thoughtful staff and gentle management of the most challenging clients. Food good - always pictures to assist clients with a choice of menu. Bright, friendly staff and a high standard of cleanliness.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 March 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (9) & Events (0)
- 10 Jun 2026
St Michael’s Court Care Home, part of the Runwood Homes Group, was buzzing with excitement on 3 July 2026 when internationally renowned WWE superstar Saraya (formerly known as Paige) made...
- 27 Jan 2026
St Michael’s Court Care Home, part of the Runwood Homes Groups, has received a meaningful and heartfelt donation following a visit supported by the brother of the home’s Lifestyle Coordinator,...
- 15 Jan 2026
St Michael’s Court Care Home, part of the Runwood Homes Groups, embraced the festive season with a wide range of Christmas activities, creating memorable experiences for residents and their loved...
There are no upcoming events for St Michael's Court.
Awards / Recognitions (11)
- 30 Jan 2026Recipient: Runwood Homes Ltd
- 31 Jan 2025Recipient: Runwood Homes Ltd
- 31 Jan 2024Recipient: Runwood Homes Ltd
Accreditations
There are no accreditations posted yet for St Michael's Court.
Meet the Team (7)

I started my career as a Care Assistant, and through hard work and determination, I have progressed to higher roles within the care sector.
In 2019, I was promoted to a Registered Manager position, commissioning a large residential home.
I was able to build up a wealth of experience in caring for people with different needs.
I hold a level 5 in Leadership and Management that gave me a real understanding of the skills required in managing people.
I am passionate about my work, providing a homely, safe, and happy environment for our residents, and I feel determined to make sure we focus on the individuals' needs and their happiness.
In September 2024, I joined St Michaels Court.
I am being supported by a strong team who all have the same passion for providing person-centred care.
In my free time, I like to spend time with my family, going out for country walks. I like reading and listening to music.

“My name is Holly. I am the Deputy Manager at St. Michaels Court. I have 21 years of experience in adult social care and joined the St. Micheal's team in October 2024. I’m very passionate about my job and I’m motivated, analytical, creative, encouraging and always friendly”.
I am very family-orientated, and spending time with them and my close friends is very special to meAs for hobbies, I really enjoy my garden—I find it very relaxing—it's my creative happy place.

My name is Emma. I co-work at the reception desk at St. Michael's Court; I love greeting people to the home, and I enjoy long walks with my family and dog.

My name is Didz. I have worked for St. Michael's for nearly 6 years. I thoroughly enjoy my job, being able to support vulnerable individuals to live their best life.

I love my job at St. Michael's. Every day is different, which is why I enjoy each day.

My name is Adele. I have been working at St. Michael's Court for 5 and a half years. I enjoy working here, and alongside my colleagues and residents, I am a very active person. I love animals and going for long walks. I have two teenagers and love seeing my friends.

My name is Josh. I have over 12 years of experience in healthcare, I’ve dedicated the past 6 years to working as a registered nurse, specialising in older people’s care. As the Clinical Lead at St. Michael’s Court, I find immense fulfilment in building meaningful connections with patients and ensuring they receive compassionate, high-quality care tailored to their unique needs.
I am deeply passionate about creating a positive and supportive environment for both patients and colleagues. Making a difference in the lives of those we care for is not just my profession—it’s my purpose.
Outside of work, I’m a sports enthusiast who enjoys both watching and playing games. I also treasure quality time with my family, which keeps me grounded and inspired.
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