
I have always been extremely happy with the level of personal care, communication, compassionG M(Son of Resident/Service User)



I have always been extremely happy with the level of personal care, communication, compassionG M(Son of Resident/Service User)



St Michael's Court is a Aylsham care home that specialises in looking after the needs of people with a form of dementia, with up to eighty-six places for admissions that makes it one's of Norfolk's largest single dementia care providers.
This charming property consists of en-suite bedrooms and pleasing surroundings, that help those with mental health complications in achieving a relaxing lifestyle that is as stress-free as possible.
Staff look to make...
Care Provided by St Michael's Court
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 88 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact St Michael's Court for full pricing details and T&Cs.
Contact St Michael's Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Runwood Homes Ltd
- Private Owned
Person in charge
- Elena Olaru Stafan(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2014
- Last Refurbishment: 2023
- Number of floors: 3
Room Information
- Single Rooms (88)
- Single Rooms with ensuite Wet Room (88)
Visiting
- Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building. In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
Parking
- Parking is available onsite for approximately 15 cars including 5 spaces directly outside the home, with a further 10 in an car park signposted 'visitors car park'
St Michael's Court Reviews (77)
St Michael's Court has a Review Score of 9.8 (9.759) out of 10, based on 26 reviews in the last 2 years.
Over all time St Michael's Court has 77 reviews.
St. Michael's Court is a large home. The residents have individual bedrooms with en-suite bathrooms, set over 3 floors. Each floor has dining and lounge areas with TV where residents can get together. There are also seating areas outside in the garden if the weather is good. I came to St. Michael's from leaving hospital. I found the staff to be kind and considerate. There is a good staff to resident ratio, qualified staff available 24/7. The staff treat residents with respect. Meals are good, served in rooms or in communal areas.
We are delighted to hear that you found our staff kind, considerate, and respectful, and that you have felt well cared for since joining us from hospital. It is wonderful to know that you have enjoyed the meals,...
Such a superb residential home. Staff & carers 2nd to none always there for you. In our activites our 2 leaders come up with the amazing projects.
We are delighted to hear that you feel so well supported and cared for in our home. Your lovely words mean a great deal to all of us. Our staff and carers are passionate about providing the very best care and companionship, so it is wonderful...
We were very pleased with all the help and support we received whilst Mom was at St Michaels. The staff always went above and beyond to help us and mom.
It means a great deal to us to know that our team's support made a positive difference to both you and your mom during her time with us. We...
Staff are lovely, all food great. Nurses great too.
Thank you very much for your thoughtful review and for rating us 4 out of 5 stars. We're really pleased to hear your kind comments about our staff and nurses, and that you enjoyed the food-your feedback means a great deal to the whole team. We take pride in providing a warm, caring environment for...
Staff are always friendly and on hand to help. Now that my husband is settled, he is content and appears to feel at home.
At St Michaels Court, we value every piece of feedback-positive or constructive-as it helps us continually improve and provide the best possible service.
Our Granny has been here for just over a year. She's had the best possible care; always clean, treated with dignity and respect and personal preferences taken into account. As we wheeled her along the corridor, all passing staff members greeted her by name! All staff very friendly, very helpful and happy to assist visitors and make time to give information. Above the physical care they give attention to mental stimulation like music, or social by taking her into the dining room etc. Granny talks very little now; but when asked she could express her happiness with her environment ("lovely"). Thank you very much to all the staff.
One word "excellent". Lovely, caring staff, nice modern building, good facilities. Most important to me? Staff, they are friendly and caring.
My dad was a resident at St Michael's for a year, he settled quite quickly as there was plenty of room for him to walk about and spacious and clean bedrooms. Unfortunately my dad was placed on end of life care in June, I can honestly say the support and care my dad received was outstanding, he was treated with such dignity and respect and supported us as a family with so much care. I can't thank them enough for making dad's final days as comfortable as possible. One staff member in particular was amazing, a truly lovely, kind carer with a heart of gold. Thank you from us all.
The care home is lovely I like it.
Have spoken to coordinator - talked about mummy going out, quick resolution.
Friendly staff, very helpful, do what they can when asked. keep us informed all the time. When you call always helpful and polite. Always looks clean, tidy and very fresh look. My brother seems very happy and we know he is safe.
We were very apprehensive about putting my stepdad into restbite but the staff at St Michaels Court made it such an easy process. Holly came out to visit us and had a good chat making notes of my step fathers likes/dislikes. He spent a week here and though he was in a hotel. When we visited he was content and happy. All the staff were kind and attentive to his needs. We won't hesitate in sending my step dad back for restbite in the future and he would be happy to return.
Thank you making her last couple of weeks as easy as they could have been for her.
From the initial viewing visit to one week post my sister moving in, I have found the management and staff I have so far come across to be kind, caring, helpful, professional and all my questions were answered, and my concerns addressed. My sister has so for settled in well thanks to the kindness and support she has been given. I am very hopeful of a positive outcome living at St Michael's for my sister.
He always tells me, without prompting; "I have no complaints" which just about sums it up!
Exteremly freidnly and helpful and positive staff. If you have concerns they are taken very seriously. Always made welcome. Great environment, room and public rooms. Garden is a lovely space to go in warm months when so many care homes don't have much of a garden- a big plus!
My mum was at the home only briefly but, in that time, she could not have been better looked after. Staff were friendly and helpful and would regularly look in on Mum when passing her room, which would not be out of place in a decent hotel. Mum was too poorly to take advantage of the many activities available to residents. The management and administration were also very helpful.
I couldn't be happier with the care my mother receives at this home. The staff are absolutely amazing, and the 1-to-1 care she receives makes all the difference. It never feels like we're visiting a care home; instead, it's more like visiting a luxury hotel. The facilities are breathtaking, and the attention to detail is remarkable. Nothing is ever too much trouble, and it's clear how much the team cares for the residents. I honestly wish I could give this place a higher rating, as it's truly exceptional. I'm so grateful to have found such a wonderful place for my mother.
I find most of the staff helpful. I find the care and support of the staff I receive is very dignified.
Everything is well organised and geared towards people with extreme problems.
The building is clean, airy and sweet smelling.
The gardens are accessible and well cared for.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 March 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (9) & Events (0)
- 10 Jun 2026
St Michael’s Court Care Home, part of the Runwood Homes Group, was buzzing with excitement on 3 July 2026 when internationally renowned WWE superstar Saraya (formerly known as Paige) made...
- 27 Jan 2026
St Michael’s Court Care Home, part of the Runwood Homes Groups, has received a meaningful and heartfelt donation following a visit supported by the brother of the home’s Lifestyle Coordinator,...
- 15 Jan 2026
St Michael’s Court Care Home, part of the Runwood Homes Groups, embraced the festive season with a wide range of Christmas activities, creating memorable experiences for residents and their loved...
There are no upcoming events for St Michael's Court.
Awards / Recognitions (11)
- 30 Jan 2026Recipient: Runwood Homes Ltd
- 31 Jan 2025Recipient: Runwood Homes Ltd
- 31 Jan 2024Recipient: Runwood Homes Ltd
Accreditations
There are no accreditations posted yet for St Michael's Court.
Meet the Team (7)

I started my career as a Care Assistant, and through hard work and determination, I have progressed to higher roles within the care sector.
In 2019, I was promoted to a Registered Manager position, commissioning a large residential home.
I was able to build up a wealth of experience in caring for people with different needs.
I hold a level 5 in Leadership and Management that gave me a real understanding of the skills required in managing people.
I am passionate about my work, providing a homely, safe, and happy environment for our residents, and I feel determined to make sure we focus on the individuals' needs and their happiness.
In September 2024, I joined St Michaels Court.
I am being supported by a strong team who all have the same passion for providing person-centred care.
In my free time, I like to spend time with my family, going out for country walks. I like reading and listening to music.

“My name is Holly. I am the Deputy Manager at St. Michaels Court. I have 21 years of experience in adult social care and joined the St. Micheal's team in October 2024. I’m very passionate about my job and I’m motivated, analytical, creative, encouraging and always friendly”.
I am very family-orientated, and spending time with them and my close friends is very special to meAs for hobbies, I really enjoy my garden—I find it very relaxing—it's my creative happy place.

My name is Emma. I co-work at the reception desk at St. Michael's Court; I love greeting people to the home, and I enjoy long walks with my family and dog.

My name is Didz. I have worked for St. Michael's for nearly 6 years. I thoroughly enjoy my job, being able to support vulnerable individuals to live their best life.

I love my job at St. Michael's. Every day is different, which is why I enjoy each day.

My name is Adele. I have been working at St. Michael's Court for 5 and a half years. I enjoy working here, and alongside my colleagues and residents, I am a very active person. I love animals and going for long walks. I have two teenagers and love seeing my friends.

My name is Josh. I have over 12 years of experience in healthcare, I’ve dedicated the past 6 years to working as a registered nurse, specialising in older people’s care. As the Clinical Lead at St. Michael’s Court, I find immense fulfilment in building meaningful connections with patients and ensuring they receive compassionate, high-quality care tailored to their unique needs.
I am deeply passionate about creating a positive and supportive environment for both patients and colleagues. Making a difference in the lives of those we care for is not just my profession—it’s my purpose.
Outside of work, I’m a sports enthusiast who enjoys both watching and playing games. I also treasure quality time with my family, which keeps me grounded and inspired.
Frequently Asked Questions about St Michael's Court
What types of Care is St Michael's Court registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does St Michael's Court have?
There are 88 Single Rooms.
What are the Facilities & Services at St Michael's Court?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is St Michael's Court to the centre of Norwich?
11.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Michael's Court to verify any information. View our terms and conditions. St Michael's Court has an Enhanced Service -more info.