
We would like to say a very big thank you to the staff at Windmill HouseAdam W(Cousin of Resident/Service User)



We would like to say a very big thank you to the staff at Windmill HouseAdam W(Cousin of Resident/Service User)



Windmill House is pleasantly located in the Wymondham area of Norfolk, with scenic gardens and countryside surroundings, in order to achieve an environment in which a relaxing retirement can be enjoyed and professional care standards achieved.
The accommodation and staff expertise are both ideal for the requirements of people with a form of dementia, including Alzheimer's, incorporating innovative practices where they may assist with mental health well-being.
There are fifty-seven rooms available in total and carers can be contacted at all hours of the day and night.
Care Provided by Windmill House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 59 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Windmill House to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Windmill House for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Runwood Homes Ltd
- Private Owned
Person in charge
- Maria Paranal (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2019
- Number of floors: 2
Room Information
- Single Rooms (59)
- Single Rooms with ensuite Wet Room (57)
Visiting
- Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building. In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
Parking
- The home includes dedicated parking spaces.
Windmill House Reviews (169)
Windmill House has a Review Score of 9.9 (9.866) out of 10, based on 22 reviews in the last 2 years.
Over all time Windmill House has 169 reviews.
Very nice care home. Most staff are very helpful. My grandad seems very happy here and loves that he can go out into the garden from his bedroom. Lots of activities and entertainment going on. Staff members have also taken grandad out for walks which is lovely.
Very nice care home. Most staff are very helpful. My grandad seems very happy here and loves that he can go out into the garden from his bedroom. Lots of activities and entertainment going on. Staff members have also taken grandad out for walks which is lovely.
Very pleased with the care that is provided. Staff are very helpful towards their needs.
Very pleased with the care that is provided. Staff are very helpful towards their needs.
I have visited people who have been looked after in the care home, also come regularly to the worship service on a Wednesday afternoon as I belong to a Church in Wymondham.
I have visited people who have been looked after in the care home, also come regularly to the worship service on a Wednesday afternoon as I belong to a Church in Wymondham.
I have only visited the home on 5 or 6 occasions but each time it has struck me as very clean and fresh. The entertainment is very good and carers are very caring and helpful. The best home I have visited.
I have only visited the home on 5 or 6 occasions but each time it has struck me as very clean and fresh. The entertainment is very good and carers are very caring and helpful. The best home I have visited.
Good service and meeting our needs well. Service provider welcomes friends as well.
Good service and meeting our needs well. Service provider welcomes friends as well.
A purpose built home with excellent social activities. Nicely furnished, with very good care staff, put simply "The cares care they are in the job for a reason, for the right reasons.
A purpose built home with excellent social activities. Nicely furnished, with very good care staff, put simply "The cares care they are in the job for a reason, for the right reasons.
My mother is a resident there and is very well looked after. The staff are very caring and she seems very happy there. I wouldn't want her to be anywhere else.
My mother is a resident there and is very well looked after. The staff are very caring and she seems very happy there. I wouldn't want her to be anywhere else.
My father has been a resident for four and a half years now and I previously left a review in 2014. I'm still very pleased with the way he is being looked after. The staff are a happy dedicated and well trained group of workers who care and interact with the residents in a professional and...
My father has been a resident for four and a half years now and I previously left a review in 2014. I'm still very pleased with the way he is being looked after. The staff are a happy dedicated and well trained group of workers who care and interact with the residents in a professional and dignified manner and most of the present staff were there when I last left a review. The home is always clean and tidy, the food is good and varied with a choice of menu. Activities are organised daily such as entertainment and craft work by an experienced activity lady as well as visiting groups from the local community. The management and staff maintain a high standard of care within a family type atmosphere. Regular relative meetings are held for both sides to exchange views and to receive updates. Many improvements have been made since my last review to make things more resident friendly. Windmill House as an ideal place for families loved ones to spend their later years with care and dignity.
My father-in-law, who recently passed away, was in Windmill House for nine months. While he was there he was treated with great kindness. The staff were caring, patient, respectful and had a good understanding of his needs.
My father-in-law, who recently passed away, was in Windmill House for nine months. While he was there he was treated with great kindness. The staff were caring, patient, respectful and had a good understanding of his needs.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 March 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (55) & Events (0)
- 10 Sep 2026
To celebrate Emergency Services Day, Residents of Windmill House care home, part of Runwood Homes group, enjoyed a minibus outing to Thetford Fire Station to meet the firefighting team, explore...
- 01 Sep 2026
Residents at Windmill House care home, part of the Runwood Homes group, enjoyed a wonderful day celebrating International Dog Day, with a special trip to Dog Trust Snetterton. The day...
- 04 Aug 2026
The People's Gallery once again welcomed visitors as Runwood Homes and Sanders Senior Living proudly hosted the third annual 'No Art Without Heart' Art Exhibition. The much-loved event showcased an...
There are no upcoming events for Windmill House.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Runwood Homes Ltd
- 31 Jan 2025Recipient: Runwood Homes Ltd
- 31 Jan 2024Recipient: Runwood Homes Ltd
Accreditations
There are no accreditations posted yet for Windmill House.
Meet the Team (3)

Welcome to Windmill House! I have managed a few care homes, was heavily involved in quality and compliance and helped out other managers before...
Welcome to Windmill House! I have managed a few care homes, was heavily involved in quality and compliance and helped out other managers before joining as the Home Manager of Windmill House. I always believe that caring for the residents is done through a partnership between families and everyone in the care home including the members of the multidisciplinary team. What makes Windmill House special is our commitment to making this a homely environment where visiting the residents is like coming to their own home and seeing friendly faces just like we are all one happy family. My whole team here in Windmill House is exceptional and everyone is willing to go over and beyond. Please feel free to visit our lovely home to see and experience it for yourself!

I have been part of Windmill House since 2014, beginning my journey as a Care Assistant. Through dedication and growth, I progressed to Acting Care...
I have been part of Windmill House since 2014, beginning my journey as a Care Assistant. Through dedication and growth, I progressed to Acting Care Team Leader before becoming the Home’s Administrator in 2017.
I hold a Level 3 qualification in Health and Social Care, along with a Level 2 qualification in Business Administration, which support me in delivering both compassionate care and effective organisation within the home.
Windmill House is more than just a workplace to me—it feels like a second home. It’s a warm, welcoming, and friendly environment, made truly special by the people within it. I feel incredibly fortunate to be part of such an amazing team, all of whom are committed to providing the highest standard of care.

Hi, my name is Simon, and I'm the Maintenance Man at Windmill House. I've had the pleasure of working here for many years, starting my journey as a...
Hi, my name is Simon, and I'm the Maintenance Man at Windmill House. I've had the pleasure of working here for many years, starting my journey as a care assistant. Over the years, I've developed a deep connection with the residents and enjoy being part of their daily lives. While my role now focuses on maintenance, I still find great joy in interacting with the residents whenever I can. It's incredibly rewarding to be part of such a caring community, and I take pride in ensuring everything runs smoothly so that everyone feels comfortable and well taken care of.
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