Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 41 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
mum is happy, relaxed loves being in the company of others.Christopher E(Son of Resident/Service User)
From day one mum has been treated with the utmost care and respect.Lilian B(Daughter of Resident/Service User)
I would recommend Montrose Hall to anybody in a heart beat, I would move in myself if I could!Joanne W(Daughter of Resident/Service User)
mum is happy, relaxed loves being in the company of others.Christopher E(Son of Resident/Service User)
From day one mum has been treated with the utmost care and respect.Lilian B(Daughter of Resident/Service User)
I would recommend Montrose Hall to anybody in a heart beat, I would move in myself if I could!Joanne W(Daughter of Resident/Service User)
Anchor's Montrose Hall is located at the centre of the community in Wigan.
The home provides friendly and comfortable residential and dementia care for up to 41 customers.
The home has been designed with the care of its customers at the heart of the design, where each room has an en suite wet room to support dignity and comfort.
Montrose Hall's dedicated care team takes the time to get to know...
Anchor's Montrose Hall is located at the centre of the community in Wigan.
The home provides friendly and comfortable residential and dementia care for up to 41 customers.
The home has been designed with the care of its customers at the heart of the design, where each room has an en suite wet room to support dignity and comfort.
Montrose Hall's dedicated care team takes the time to get to know the individual and works with them and their loved ones to create detailed care plans which ensure their care needs are continually met. The home is proud to be Veteran Friendly Framework accredited.
The home provides dementia care and on-going training to ensure the care staff's approach is best for customers living with dementia and recognise that everyone is an individual.
Care staff work hard to get to know customers, build relationships and ensure all aspects of the service provided are focused on individual and compassionate care.
Montrose Hall is part of Anchor, which operates on a not-for-profit basis. They reinvest the money made into its retirement properties and care homes, allowing them to continually raise standards and provide a high-quality service to surpass customers' expectations.
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Care Provided by Montrose Hall
Dementia Care Types
Facilities
- Smoking not permitted
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Contact Montrose Hall to confirm what's included and get a personalised quote:
Fees can vary depending on care needs and other factors. Colleagues at Montrose Hall will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Montrose Hall for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Hannah Prescott (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (41)
- Single Rooms with ensuite Wet Room (41)
Visiting
- Visitors are welcome at Montrose Hall.
Parking
- Onsite parking is available, including disabled spaces.
Montrose Hall Reviews (97)
9.7
Montrose Hall has a Review Score of 9.7 (9.745) out of 10, based on 32 reviews in the last 2 years.
Over all time Montrose Hall has 97 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Montrose Hall
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Review from Pauline B (Daughter of Resident) published on 21 December 2020 Submitted via Website•
Overall Experience
Mum has been a resident at Montrose for the last eighteen months, it is very reassuring to know that she is being well cared for, twenty-four hours a day, by friendly, helpful, caring staff.
The Covid crisis has been very worrying for everyone but knowing Mum is safe and well is very reassuring....
Mum has been a resident at Montrose for the last eighteen months, it is very reassuring to know that she is being well cared for, twenty-four hours a day, by friendly, helpful, caring staff.
The Covid crisis has been very worrying for everyone but knowing Mum is safe and well is very reassuring. Not being able to visit is hard but also very necessary to keep everyone, residents and staff, at Montrose Hall safe and well. We are able to keep in touch with our relatives by telephone calls and receive updates via email and Facebook. There are always plenty of activities to keep the residents happy and entertained.
Review from Catharine N (Daughter of Resident) published on 17 December 2020 Submitted via Website•
Overall Experience
My Mum has been in the care of Montrose Hall for almost 2 years. We have found the home to be clean, modern and comfortable and the staff friendly and professional. Mum enjoys the food especially. They have coped well during the virus and although probably more strict than other homes it is for...
My Mum has been in the care of Montrose Hall for almost 2 years. We have found the home to be clean, modern and comfortable and the staff friendly and professional. Mum enjoys the food especially. They have coped well during the virus and although probably more strict than other homes it is for the resident’s protection. They have lots of activities going on and try really hard to keep everyone involved. I would recommend them without hesitation.
Review from Debbie M (Daughter of Resident) published on 18 November 2020 Submitted via Postal Review Card•
Overall Experience
Montrose Hall is a fantastic care home our mum is looked after and cared for 24 hours a day. No task is too much for any of the staff that work there and they have been excellent during lockdown and always. Thank you, highly recommend.
Montrose Hall is a fantastic care home our mum is looked after and cared for 24 hours a day. No task is too much for any of the staff that work there and they have been excellent during lockdown and always. Thank you, highly recommend.
Review from Linda F (Daughter of Resident) published on 18 November 2020 Submitted via Postal Review Card•
Overall Experience
My mum is treated with respect and dignity. All staff ensure residents are made to feel special, they are cared for well ensuring they are dressed and hair done. It has been very difficult this year with no visiting but when I ring I always get the information I ask for and particularly like to see...
My mum is treated with respect and dignity. All staff ensure residents are made to feel special, they are cared for well ensuring they are dressed and hair done. It has been very difficult this year with no visiting but when I ring I always get the information I ask for and particularly like to see the FaceBook posts with all the activities. The staff have been tremendous through this pandemic and have put residents first. The food has also been excellent and varied. My mum loves her food!!
Review from Christine L (Daughter of Resident) published on 20 October 2020 Submitted via Website•
Overall Experience
We are really pleased with the care Mum receives - the staff are patient, caring and friendly, and they do not hesitate to "go the extra mile" if needed. Mum is very happy there.
The staff have been brilliant during the covid crisis and it has been a relief to know that Mum is in a safe...
We are really pleased with the care Mum receives - the staff are patient, caring and friendly, and they do not hesitate to "go the extra mile" if needed. Mum is very happy there.
The staff have been brilliant during the covid crisis and it has been a relief to know that Mum is in a safe environment. We have been kept up-to-date with all aspects of Mum's care and health throughout. They have a good system of testing in place which is reassuring.
The staff have been brilliant during the covid crisis and it has been a relief to know that Mum is in a safe environment. We have been kept up-to-date with all aspects of Mum's care and health throughout. They have a good system of testing in place which is reassuring.
I am particularly pleased that visiting has been very restricted, as I do not want visitors admitted that might infect either residents or staff.
Review from T B (Husband of Resident) published on 25 September 2019 Submitted via Postal Review Card•
Overall Experience
Montrose Hall staff are very friendly. Very clean, very hospitable. The meals very good at all times.
The staff are very helpful and give me tea and biscuits each visit 3 hours every day
Montrose Hall staff are very friendly. Very clean, very hospitable. The meals very good at all times.
The staff are very helpful and give me tea and biscuits each visit 3 hours every day
Review from Jane R (Daughter of Resident) published on 12 August 2019 Submitted via Postal Review Card•
Overall Experience
This is more like a family than a 'care home' where people are cared for.
Excellent relationships between carers, residents and their families.
Nothing is too much trouble.
'If it's not good enough for us it's not good enough for our residents' heard all the time.
Excellent relationships between carers, residents and their families.
Nothing is too much trouble.
'If it's not good enough for us it's not good enough for our residents' heard all the time.
Care and support given to...
This is more like a family than a 'care home' where people are cared for.
Excellent relationships between carers, residents and their families.
Nothing is too much trouble.
'If it's not good enough for us it's not good enough for our residents' heard all the time.
Care and support given to the residents is second to none.
Excellent relationships between carers, residents and their families.
Nothing is too much trouble.
'If it's not good enough for us it's not good enough for our residents' heard all the time.
Care and support given to the residents is second to none.
Always something going on - trips, entertainment, bingo, exercising, to name but a few.
Review from Ray T (Husband of Resident) published on 25 October 2018 Submitted via Postal Review Card•
Overall Experience
My wife is a resident, lovely surroundings, excellent care provided, staff and management are second to none.
Highly recommend this home to anyone wanting 24 hour care for a loved one.
My wife is a resident, lovely surroundings, excellent care provided, staff and management are second to none.
Highly recommend this home to anyone wanting 24 hour care for a loved one.
Review from Bev B (Daughter of Resident) published on 25 October 2018 Submitted via Postal Review Card•
Overall Experience
As a family, we owe so much to the staff of this fabulous home. When my father was in the end stage of bowel cancer they looked after him like one of their own family. My mother is also in the home and has advanced Alzheimers, the care she receives is first class, we could not wish for a better...
As a family, we owe so much to the staff of this fabulous home. When my father was in the end stage of bowel cancer they looked after him like one of their own family. My mother is also in the home and has advanced Alzheimers, the care she receives is first class, we could not wish for a better home.
Review from Eileen R (Daughter of Resident) published on 2 July 2018 Submitted via Postal Review Card•
Overall Experience
My mum has been a resident of Montrose hall for a number of years and receives good quality care.
Staff and management are excellent.
My mum has been a resident of Montrose hall for a number of years and receives good quality care.
Staff and management are excellent.
Review from Marion W (Resident / Service User) published on 2 July 2018 Submitted via Postal Review Card•
Overall Experience
I have been a resident at Montrose Hall since January. I have settled in well, staff are extremely caring and helpful.
Meals are enjoyable and varied.
Meals are enjoyable and varied.
My son loves the home and feels he made the right choice when he chose Montrose Hall.
I have been a resident at Montrose Hall since January. I have settled in well, staff are extremely caring and helpful.
Meals are enjoyable and varied.
Meals are enjoyable and varied.
My son loves the home and feels he made the right choice when he chose Montrose Hall.
Review from B C (Resident / Service User) published on 27 June 2018 Submitted via Postal Review Card•
Overall Experience
I enjoy the company here very much and its really nice having different company at times. Lovely people to spend my days with and great accommodation.
I enjoy the company here very much and its really nice having different company at times. Lovely people to spend my days with and great accommodation.
Review from Anne B (Resident / Service User) published on 27 June 2018 Submitted via Postal Review Card•
Overall Experience
I love Montrose Hall. It is amazing and all the staff are lovely. There is always lots to do. I am very happy and would like to live here.
I love Montrose Hall. It is amazing and all the staff are lovely. There is always lots to do. I am very happy and would like to live here.
Review from S S (Son of Resident) published on 9 May 2018 Submitted via Postal Review Card•
Overall Experience
Pleased with my mother's care. She has settled in really well since August 2017. The staff are really friendly and caring. The home is very clean and welcoming. My mother says the food is very good. We feel she is in a very safe and secure environment.
Pleased with my mother's care. She has settled in really well since August 2017. The staff are really friendly and caring. The home is very clean and welcoming. My mother says the food is very good. We feel she is in a very safe and secure environment.
Review from M S (Son of Resident) published on 2 May 2018 Submitted via Postal Review Card•
Overall Experience
My overall experience with Montrose Hall has been good.
My overall experience with Montrose Hall has been good.
Review from Tania H (Daughter of Resident) published on 21 March 2018 Submitted via Postal Review Card•
Overall Experience
My mother has been a resident here since October 2015 and in this time we have experienced many challenges due to the progression of her dementia and also the amount of time it took her to feel settled. The staff at Montrose Hall have been fantastic and given my mother lots of reassurance and treat...
My mother has been a resident here since October 2015 and in this time we have experienced many challenges due to the progression of her dementia and also the amount of time it took her to feel settled. The staff at Montrose Hall have been fantastic and given my mother lots of reassurance and treat all the residents with understanding and kindness.
They have also given us as a family lots of support and have dealt with any concerns professionally and promptly. I would not have any reservations recommending Montrose Hall.
Review from A G (Partner of Resident) published on 20 March 2017 Submitted via Postal Review Card•
Overall Experience
In my opinion, this care home gives the best care possible to the residents and is fair value for the cost.
In my opinion, this care home gives the best care possible to the residents and is fair value for the cost.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 July 2022Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
News
- 19 Dec 2025
Residents and colleagues at Anchor care homes across Merseyside are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...
- 19 Dec 2025
Residents and colleagues at Anchor care homes across Lancashire are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...
Upcoming Events
There are no upcoming events for Montrose Hall.
Accreditations
There are no accreditations posted yet for Montrose Hall.
Meet the Team (0)
There are no Team Members posted yet.
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