
A big thank you to all the staff!Lisa D(Daughter of Resident/Service User)

I feel this is a high quality care home with amazing staff.Kim C(Niece of Resident/Service User)

Nothing seems to much trouble. It was the best decision we made for mum.M H(Daughter of Resident/Service User)

A big thank you to all the staff!Lisa D(Daughter of Resident/Service User)

I feel this is a high quality care home with amazing staff.Kim C(Niece of Resident/Service User)

Nothing seems to much trouble. It was the best decision we made for mum.M H(Daughter of Resident/Service User)

Anchor's Montrose Hall is located at the centre of the community in Wigan.
The home provides friendly and comfortable residential and dementia care for up to 41 customers.
The home has been designed with the care of its customers at the heart of the design, where each room has an en suite wet room to support dignity and comfort.
Montrose Hall's dedicated care team takes the time to get to know...
Care Provided by Montrose Hall
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 41 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Smoking not permitted
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at Montrose Hall will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Montrose Hall for full pricing details and T&Cs.
Contact Montrose Hall to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Hannah Prescott(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (41)
- Single Rooms with ensuite Wet Room (41)
Visiting
- Visitors are welcome at Montrose Hall.
Parking
- Onsite parking is available, including disabled spaces.
Montrose Hall Reviews (97)
Montrose Hall has a Review Score of 9.8 (9.791) out of 10, based on 42 reviews in the last 2 years.
Over all time Montrose Hall has 97 reviews.
Mum came to Montrose in mid-December following 2 stints in hospital due to falls. From day one mum has been treated with the utmost care and respect. The staff are wonderful, helpful and considerate. Mum has settled in very well, and to know that she is safe, happy and well cared for is a huge relief. Thank you.
I work abroad so don't get home often, so responsibility to care for mum has fallen on my sister. As this burden became too much, especially following on from mum having numerous falls at home she came into Montrose in December 2025. Wow...What a difference! mum is happy, relaxed loves being in the company of others. She loves the staff and is so very settled. My sister is now able to be a daughter. So a perfect result all round.
My mum became a resident (at Montrose Hall) at the end of January, following an illness after Xmas when it became apparent that living independently was no longer viable. Although it has been less than a month to date, her general demeanour and outlook have become more positive, and she seems generally happy to have taken up residence. Not only am I very grateful to the management staff, but the overall improvement to the quality of life cannot be underestimated.
My mum always has a smile on her face and is kept safe, entertained and loved.
The facilities are fantastic and the staff are always doing something to keep the residents occupied and entertained.
The food always smells and looks delicious and the whole home is always spotless and smelling fresh.
I would recommend Montrose Hall to anybody in a heart beat, I would move in myself if I could!
The management, plus carers do a great job. We are more than happy. The best decision we made for mum. Her family are very happy.
Mum likes to join in with the activities and has been very happy since moving in here, as a family we were anxious about mum moving in but we are very happy with the care that mum is receiving at this lovely home.
Mum moved into Montrose in November. We were all worried about it, but the carers are amazing and mum says she's really comfortable. She says she feels safe and at peace, which makes us all so happy. The room is lovely and mum thinks she's still at home it's so cosy. Within the first few weeks she's been out to a garden centre and watched an Elvis impersonator. Much more than she'd been doing whilst living alone. A big thank you to all the staff!
The home itself is lovely, very clean bright and well maintained. The dementia friendly decor makes it very welcoming, the facilities are great with different themed communal areas. Her bedroom is very comfortable, a good size and well furnished. I am very confident that my aunt will be happy and cared for here.I feel this is a high quality care home with amazing staff.
Mum has been very settled since moving in Montrose and we are more than happy with the care and respect shes recieved since being there. We find it very supportive, clean, and staff are very friendly. Nothing seems to much trouble. It was the best decision we made for mum. We are happy but more importantly mum is too. No regrets whatsoever.
The staff are wonderful from management down to carers and chefs. All of them treat residents and relatives with respect and kindness.
Communication poor. Residents' needs not met. Home said couldn't meet them ie hygiene, nutrition, elimination (this is not a nursing need). Staff frequently sat at a table on their phones - not professional. Relative sat in chair at 11:45 am, covered in scrambled egg (staff knew she couldn't feed herself). No communication from management re terminating. After a hospital stay measures not put back in place to lessen number of falls. (We accepted that she would fall and never blamed anyone). Received a letter stating we hadn't paid May fees (we had). It appeared we had been refunded too much but no one seemd to accept that initially). Totally unprofessional.
Thank you for taking the time to leave a review. We take matters relating to our residents' health and wellbeing very seriously. If we are no longer able to meet a resident's care needs, we collaborate closely with their loved ones and medical professionals to discuss it further to identify a more...
Since my mum moved into Montrose Hall she has improved greatly. Mum fell and broke her hip and required support to start walking again. The staff at Montrose Hall have been amazinf and have gone above and beyond for my mum and us as a family. Mum is now walking! Mum feels safe and is very happy. We as a family are extremely grateful for all the support we have received from all the staff and the management team. Montrose Hall has lots of activities for Mum to get involved in and Mum has even been recognised for her veteran status.
Personal Items do wander due to residents' dementia, so mark all your stuff clearly! Take a picture of any glasses :)
Nice gardens, although we didn't go out during visits, was nice to look out of the window to see them.
Cons:
Would highly recommend classical, or golden oldies era music over modern day music played during the day, especially as that has been shown to help dementia patients, was mostly present-day radio. I was present when an hour of oldies (1950 - 1970's) was on and the residents began humming along, some even singing lyrics but many of the people who looked lost in their own world became more animated.
Some air freshener for the corridors, as they have a bit of a weird chemical smell.
Needs info on how to get in on weekends, as it's not clear.
Thank you for taking the time to review Montrose Hall and we're pleased you rate our care/ support as excellent. We appreciate your kind comments regarding our team and our home, which I will pass on. We play different types of music throughout Montrose Hall to suit our residents' different...
A lovely home with friendly staff. Very clean, fresh and well decorated. Residents appear happy and well looked after.
Montrose Hall has a friendly feel to it from just entering. My friend, who is in the early stages of dementia, says he is happy here. What particularly impressed me is that there are couches for residents to sit on in the corridor if they are having a little walk. The grounds are all enclosed, making it safe for them to get fresh air outside. Other establishments I have visited in the past with my relatives have felt like prisons at times.
Staff are all friendly and welcoming. They are really helpful and nothing is too much trouble for them. There is also a lovely atmosphere in the home and lots of activities for residents. My mother in law has settled really well.
What a great place. Always happy and friendly staff. Residents are always happy and cared for well.
Overall the care provided is very good. Staff are caring and supportive. The home is very clean and well maintained. Activities are regularly provided and the food is of an excellent standard. The security for residents is good but not for personal belongings, although staff have listened to our concerns and recently taken steps to improve this. On two occasions our relative has not had a bra on or her own knickers although all were labelled which cause a loss of dignity and distress.
Very supportive to family + caring with residents.
Communication excellent.
All residents looked cared for + happy.
We are happy my mum is in Montrose Hall.
Montrose Hall is a place I would hope to live if I was to be in the position any of the residents find themselves.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 July 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 19 Dec 2025
Residents and colleagues at Anchor care homes across Merseyside are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...
- 19 Dec 2025
Residents and colleagues at Anchor care homes across Lancashire are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...
- 09 Oct 2024
Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...
There are no upcoming events for Montrose Hall.
Accreditations
There are no accreditations posted yet for Montrose Hall.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Montrose Hall
What types of Care is Montrose Hall registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Montrose Hall have?
There are 41 Single Rooms.
What are the Facilities & Services at Montrose Hall?
Smoking not permitted, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Montrose Hall to the centre of Wigan?
1.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Montrose Hall to verify any information. View our terms and conditions. Montrose Hall has an Enhanced Service -more info.