
A big thank you to all the staff!Lisa D(Daughter of Resident/Service User)

I feel this is a high quality care home with amazing staff.Kim C(Niece of Resident/Service User)

Nothing seems to much trouble. It was the best decision we made for mum.M H(Daughter of Resident/Service User)

A big thank you to all the staff!Lisa D(Daughter of Resident/Service User)

I feel this is a high quality care home with amazing staff.Kim C(Niece of Resident/Service User)

Nothing seems to much trouble. It was the best decision we made for mum.M H(Daughter of Resident/Service User)

Anchor's Montrose Hall is located at the centre of the community in Wigan.
The home provides friendly and comfortable residential and dementia care for up to 41 customers.
The home has been designed with the care of its customers at the heart of the design, where each room has an en suite wet room to support dignity and comfort.
Montrose Hall's dedicated care team takes the time to get to know...
Care Provided by Montrose Hall
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 41 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Smoking not permitted
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at Montrose Hall will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Montrose Hall for full pricing details and T&Cs.
Contact Montrose Hall to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Hannah Prescott(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (41)
- Single Rooms with ensuite Wet Room (41)
Visiting
- Visitors are welcome at Montrose Hall.
Parking
- Onsite parking is available, including disabled spaces.
Montrose Hall Reviews (97)
Montrose Hall has a Review Score of 9.8 (9.791) out of 10, based on 42 reviews in the last 2 years.
Over all time Montrose Hall has 97 reviews.
Since my Grandma moved into the care home, I have noticed a positive difference in her. It is like I have my old grandma back. She is ever so happy and settled and that is down to the amazing staff at Montrose Hall. They go above and beyond, not just for the residents but for their family members too.
Feel comfortable when visiting staff + management are great making you feel welcome and see to your every need just as they do with all the residents who are staying there.
I have seen a vast improvement in my mum since she has been in Montrose Hall.
I would highly recommend to anyone who is looking for a safe caring place for their relatives.
Always feel welcome and the staff welcome us all on every visit.
We had a lovely day having Christmas dinner and it was lovely spending time with my nan.
We had a lovely family meal with Mum. The staff are amazing and can't do enough to make everything perfect for my mum. Thank you.
The food was lovely. Staff are very attentive to all residents. This is the happiest my dad has been for a long time.
I can rest knowing he is being well cared for and that he is happy.
Absolutely fantastic day! Lovely time with my nana. Staff are fun and amazing. Lovely food. Fantastic atmosphere.
Had Xmas dinner today with my mother-in-law. It was lovely. Food was delicious, staff a pleasure. I really enjoyed it and my mother-in-law did too. We had a great time. Even had a glass of prosecco, my mother-in-law did too. Everything was perfect.
They always go the extra mile to make sure that our loved ones have the best time, not only at Christmas but all year round, thank you, Montrose!
Very happy with the care and the professional way all the staff are, in carrying out their duties. Everyone is kind and approachable and when I have any concerns they act upon it immediately.
I found the staff to be excellent. Security is brilliant and friendly. Everybody was good.
Brilliantly organised.
Really pleasant staff.
Lovely place.
Well done!
Well firstly what a fantastically run home. It's clean, welcoming and staff are friendly. It's a testament to the management, nothing is too much of a problem for the staff and my friend/family are very content here. Food is of a very good standard and there is always treats about. The overall look of the home inside and out is very clean and tidy.
An enjoyable time spent with friends etc. The occasion was well prepared and executed. The staff are friendly and courteous. Made very welcome.
Attended my friend's Dad's football presentation. What an amazing day the home has put on for him and family. Found the staff to be lovely and couldn't do enough, so the day went well. Montrose Hall seems a very nice place and all residents seem very happy.
I am very happy with the care my Mum gets at Montrose Hall. The staff are very caring to residents and very welcoming to visitors. I would recommend Montrose Hall to anyone. Nothing is too much trouble.
Great day celebrating my uncle's football presentation.
My dad has settled in well at Montrose Hall. I can see the staff take good care of him and keep him happy with activities. This puts my mind at rest that he is safe and well cared for.
My mum has been at Montrose for 4 weeks now. I was really worried that my mum wouldn't settle but she did within days. The first time we visited she cried because she was so happy and loved the staff and her 'new home'. Before moving to Montrose Mum was depressed and lonely. Those days are long gone. She's happy now and so am I.
Very good facilities. Incredibly welcoming environment to me and my young family on a special, well-organised day for my great uncle.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 July 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 19 Dec 2025
Residents and colleagues at Anchor care homes across Merseyside are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...
- 19 Dec 2025
Residents and colleagues at Anchor care homes across Lancashire are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...
- 09 Oct 2024
Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...
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Accreditations
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Meet the Team (0)
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