
A big thank you to all the staff!Lisa D(Daughter of Resident/Service User)

I feel this is a high quality care home with amazing staff.Kim C(Niece of Resident/Service User)

Nothing seems to much trouble. It was the best decision we made for mum.M H(Daughter of Resident/Service User)

A big thank you to all the staff!Lisa D(Daughter of Resident/Service User)

I feel this is a high quality care home with amazing staff.Kim C(Niece of Resident/Service User)

Nothing seems to much trouble. It was the best decision we made for mum.M H(Daughter of Resident/Service User)

Anchor's Montrose Hall is located at the centre of the community in Wigan.
The home provides friendly and comfortable residential and dementia care for up to 41 customers.
The home has been designed with the care of its customers at the heart of the design, where each room has an en suite wet room to support dignity and comfort.
Montrose Hall's dedicated care team takes the time to get to know...
Care Provided by Montrose Hall
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 41 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Smoking not permitted
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at Montrose Hall will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Montrose Hall for full pricing details and T&Cs.
Contact Montrose Hall to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Hannah Prescott(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (41)
- Single Rooms with ensuite Wet Room (41)
Visiting
- Visitors are welcome at Montrose Hall.
Parking
- Onsite parking is available, including disabled spaces.
Montrose Hall Reviews (97)
Montrose Hall has a Review Score of 9.8 (9.791) out of 10, based on 42 reviews in the last 2 years.
Over all time Montrose Hall has 97 reviews.
A lovely friendly atmosphere. Staff very friendly and attentive. Residents all look very well cared for and happy. Very clean and well-kept.
Had an amazing time at my dad's football presentation. Very well organised and a very memorable day for all.
The staff in this home are fantastic, they care for my mother like she is their own. As a daughter, I was anxious about my mother moving into a care home but I have to say I have never had a cause for concern since the day she moved into Montrose Hall. I would highly recommend this home to anyone considering a care home for their family members.
When visiting my mother here for the last few years she seems happy enough but she does need persuading to shower/bathe herself.
Thank you for taking the time to review Montrose Hall and we are pleased that you rate our staff as excellent. We are pleased that your mother is happy living with us. We will continue to support your mother with her personal care and I will continue to discuss activities and interests with your mother to make sure she is spending her time as she wishes.
Reported TV not working and dealing with straight away.
Room comfortable and all appeared to be ok and seems a nice place.
Since management changes, many improvements were seen across the care home, which is much more pleasant on the eye (in facilities/home). Great staff, who not only care for our loved ones but who enjoy their work. This is seen when they are around residents and family. Manager change, the new manager is a great role model to all her staff, and should be praised for it.
Mum has been at Montrose since May 2023 and the care she has received has been amazing. All the staff are so friendly. Mum has dementia and lost my dad in April last year. She has struggled but the staff have ensured that she has everything she needs to feel at home. Would strongly recommend Montrose to anyone looking for a home away from home for their loved ones. As a family, we have always felt welcome at any of the events and just general visits are made warm and friendly.
Living abroad and only being able to visit my Mum once a month, it is very important for me to know that she is happy and well cared for. Mum enjoys all the activities and days out. She loves having her hair and nails done. She enjoys her food and being able to have a cup of tea on demand! The staff are very friendly and I have no worries about Mum's care so that is a great relief for me.
Activities were going on today while I was visiting my father-in-law.
The resident's rooms are great, each looking like they have its own front door, with a number etc on, which makes you feel like it's your own house you're going into. The home is lovely and warm.
My mum has been a resident at Montrose since January 2023. The love and care she is shown is excellent. The staff are kind and helpful. The rooms are tidy and clean. It is such a relief for the family to know she (my mum) is being cared for properly. They seem to keep the residents entertained well, with some superb visits from the Elvis entertainer, which Mum loved.
Friendly atmosphere.
Overall, this is a great care home. Attentive staff that show a lot of care towards my mum. She is happy where she is and anything brought up is dealt with. She is looked after well regarding her personal care, she is always clean and tidy. The staff help her with all her needs up to where they are allowed. She is fed to a satisfactory level and they do regular activities that test their minds. Overall, me and my family are very happy where she is and feel she is being cared for by some lovely staff. Thank you to you all.
Staff are excellent they can't do enough for the residents, everyone especially those who work days are good at what they do. The management is new and hopefully, things will improve given time. My mum is happy living there as we as a family are happy to. We are kept informed of everything that happens in relation to Mum, we're a happy family.
My mum has been here for quite a few years now. As a family, we have been very happy with our Mum's care. The staff are all lovely, very caring and work very hard to keep everyone happy. My mum is very settled which is a great relief. My thanks to them all for their wonderful work. Also, the food is also excellent!
Montrose Hall Care Home is a fantastic, caring place. My dad has settled in very well and all of the staff can't do enough. They are patient, loving, caring and professional. The atmosphere is relaxed and they provide lots of activities to keep Dad occupied. It's clean and the food is excellent!
I have found the staff to be very friendly and helpful.
A family friend has recently moved into Montrose Hall. Instantly her anxiety settled. I believe this is due to the security she now feels. Every visit she is always content and full of praise for the staff and the meals. All staff engage with clients and treat them with great respect and genuine care.
We came to celebrate my grandma's 91st Birthday. The staff were very attentive and helped us with anything we needed while we were here and were organising a party of their own for the residents! Very positive.
Very pleasant staff and environment.
Beautiful, well-kept home which is always so warm and welcoming whenever we visit. The staff always smiling and attentive and our lovely nanny is clearly happy and well-settled here which speaks for itself. She's made friends. They do lots of activities - certainly giving her a boost!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 July 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 19 Dec 2025
Residents and colleagues at Anchor care homes across Merseyside are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...
- 19 Dec 2025
Residents and colleagues at Anchor care homes across Lancashire are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...
- 09 Oct 2024
Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...
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