Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 41 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
mum is happy, relaxed loves being in the company of others.Christopher E(Son of Resident/Service User)
From day one mum has been treated with the utmost care and respect.Lilian B(Daughter of Resident/Service User)
I would recommend Montrose Hall to anybody in a heart beat, I would move in myself if I could!Joanne W(Daughter of Resident/Service User)
mum is happy, relaxed loves being in the company of others.Christopher E(Son of Resident/Service User)
From day one mum has been treated with the utmost care and respect.Lilian B(Daughter of Resident/Service User)
I would recommend Montrose Hall to anybody in a heart beat, I would move in myself if I could!Joanne W(Daughter of Resident/Service User)
Anchor's Montrose Hall is located at the centre of the community in Wigan.
The home provides friendly and comfortable residential and dementia care for up to 41 customers.
The home has been designed with the care of its customers at the heart of the design, where each room has an en suite wet room to support dignity and comfort.
Montrose Hall's dedicated care team takes the time to get to know...
Anchor's Montrose Hall is located at the centre of the community in Wigan.
The home provides friendly and comfortable residential and dementia care for up to 41 customers.
The home has been designed with the care of its customers at the heart of the design, where each room has an en suite wet room to support dignity and comfort.
Montrose Hall's dedicated care team takes the time to get to know the individual and works with them and their loved ones to create detailed care plans which ensure their care needs are continually met. The home is proud to be Veteran Friendly Framework accredited.
The home provides dementia care and on-going training to ensure the care staff's approach is best for customers living with dementia and recognise that everyone is an individual.
Care staff work hard to get to know customers, build relationships and ensure all aspects of the service provided are focused on individual and compassionate care.
Montrose Hall is part of Anchor, which operates on a not-for-profit basis. They reinvest the money made into its retirement properties and care homes, allowing them to continually raise standards and provide a high-quality service to surpass customers' expectations.
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Care Provided by Montrose Hall
Dementia Care Types
Facilities
- Smoking not permitted
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Contact Montrose Hall to confirm what's included and get a personalised quote:
Fees can vary depending on care needs and other factors. Colleagues at Montrose Hall will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Montrose Hall for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Hannah Prescott (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (41)
- Single Rooms with ensuite Wet Room (41)
Visiting
- Visitors are welcome at Montrose Hall.
Parking
- Onsite parking is available, including disabled spaces.
Montrose Hall Reviews (97)
9.7
Montrose Hall has a Review Score of 9.7 (9.745) out of 10, based on 32 reviews in the last 2 years.
Over all time Montrose Hall has 97 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Montrose Hall
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Review from J H (Niece of Resident) published on 10 August 2024 Submitted via Postal Review Card•
Overall Experience
A lovely friendly atmosphere. Staff very friendly and attentive. Residents all look very well cared for and happy. Very clean and well-kept.
A lovely friendly atmosphere. Staff very friendly and attentive. Residents all look very well cared for and happy. Very clean and well-kept.
Review from Adele R (Daughter of Resident) published on 10 August 2024 Submitted via Postal Review Card•
Overall Experience
Had an amazing time at my dad's football presentation. Very well organised and a very memorable day for all.
Had an amazing time at my dad's football presentation. Very well organised and a very memorable day for all.
Review from M H (Daughter of Resident) published on 27 June 2024 Submitted via Website•
Overall Experience
The staff in this home are fantastic, they care for my mother like she is their own. As a daughter, I was anxious about my mother moving into a care home but I have to say I have never had a cause for concern since the day she moved into Montrose Hall. I would highly recommend this home to anyone...
The staff in this home are fantastic, they care for my mother like she is their own. As a daughter, I was anxious about my mother moving into a care home but I have to say I have never had a cause for concern since the day she moved into Montrose Hall. I would highly recommend this home to anyone considering a care home for their family members.
Review from Justin S (Son of Resident) published on 12 June 2024 Submitted via Postal Review Card•
Overall Experience
When visiting my mother here for the last few years she seems happy enough but she does need persuading to shower/bathe herself.
When visiting my mother here for the last few years she seems happy enough but she does need persuading to shower/bathe herself.
↩Reply from Hannah Prescott, Home Manager at Montrose Hall
Thank you for taking the time to review Montrose Hall and we are pleased that you rate our staff as excellent. We are pleased that your mother is happy living with us. We will continue to support your mother with her personal care and I will continue to discuss activities and interests with your mother to make sure she is spending her time as she wishes.
Review from K G (Daughter-in-law of Resident) published on 9 May 2024 Submitted via Website•
Overall Experience
Clean and tidy. Friendly and helpful staff.
Reported TV not working and dealing with straight away.
Reported TV not working and dealing with straight away.
Room comfortable and all appeared to be ok and seems a nice place.
Clean and tidy. Friendly and helpful staff.
Reported TV not working and dealing with straight away.
Reported TV not working and dealing with straight away.
Room comfortable and all appeared to be ok and seems a nice place.
Review from T C (Niece of Resident) published on 10 April 2024 Submitted via Postal Review Card•
Overall Experience
Since management changes, many improvements were seen across the care home, which is much more pleasant on the eye (in facilities/home). Great staff, who not only care for our loved ones but who enjoy their work. This is seen when they are around residents and family. Manager change, the new...
Since management changes, many improvements were seen across the care home, which is much more pleasant on the eye (in facilities/home). Great staff, who not only care for our loved ones but who enjoy their work. This is seen when they are around residents and family. Manager change, the new manager is a great role model to all her staff, and should be praised for it.
Review from Kath H (Daughter of Resident) published on 4 April 2024 Submitted via Website•
Overall Experience
Mum has been at Montrose since May 2023 and the care she has received has been amazing. All the staff are so friendly. Mum has dementia and lost my dad in April last year. She has struggled but the staff have ensured that she has everything she needs to feel at home. Would strongly recommend...
Mum has been at Montrose since May 2023 and the care she has received has been amazing. All the staff are so friendly. Mum has dementia and lost my dad in April last year. She has struggled but the staff have ensured that she has everything she needs to feel at home. Would strongly recommend Montrose to anyone looking for a home away from home for their loved ones. As a family, we have always felt welcome at any of the events and just general visits are made warm and friendly.
Review from W C (Daughter of Resident) published on 16 February 2024 Submitted via Website•
Overall Experience
Living abroad and only being able to visit my Mum once a month, it is very important for me to know that she is happy and well cared for. Mum enjoys all the activities and days out. She loves having her hair and nails done. She enjoys her food and being able to have a cup of tea on demand! The...
Living abroad and only being able to visit my Mum once a month, it is very important for me to know that she is happy and well cared for. Mum enjoys all the activities and days out. She loves having her hair and nails done. She enjoys her food and being able to have a cup of tea on demand! The staff are very friendly and I have no worries about Mum's care so that is a great relief for me.
Review from Vanessa C (Daughter-in-law of Resident) published on 31 January 2024 Submitted via Website•
Overall Experience
All staff are so lovely, there are different areas for residents to sit eg library area, bar, park benches and it has a nice feeling when visiting. The main room is like a living room in your own home (just bigger).
Activities were going on today while I was visiting my father-in-law.
Activities were going on today while I was visiting my father-in-law.
The...
All staff are so lovely, there are different areas for residents to sit eg library area, bar, park benches and it has a nice feeling when visiting. The main room is like a living room in your own home (just bigger).
Activities were going on today while I was visiting my father-in-law.
Activities were going on today while I was visiting my father-in-law.
The resident's rooms are great, each looking like they have its own front door, with a number etc on, which makes you feel like it's your own house you're going into. The home is lovely and warm.
Review from Karen L (Daughter of Resident) published on 2 January 2024 Submitted via Postal Review Card•
Overall Experience
My mum has been a resident at Montrose since January 2023. The love and care she is shown is excellent. The staff are kind and helpful. The rooms are tidy and clean. It is such a relief for the family to know she (my mum) is being cared for properly. They seem to keep the residents entertained...
My mum has been a resident at Montrose since January 2023. The love and care she is shown is excellent. The staff are kind and helpful. The rooms are tidy and clean. It is such a relief for the family to know she (my mum) is being cared for properly. They seem to keep the residents entertained well, with some superb visits from the Elvis entertainer, which Mum loved.
Review from P A (Son of Resident) published on 20 October 2023 Submitted via Postal Review Card•
Overall Experience
Excellent, very welcoming, clean, professional and caring staff.
Friendly atmosphere.
Excellent, very welcoming, clean, professional and caring staff.
Friendly atmosphere.
Review from A C (Son of Resident) published on 13 October 2023 Submitted via Postal Review Card•
Overall Experience
Overall, this is a great care home. Attentive staff that show a lot of care towards my mum. She is happy where she is and anything brought up is dealt with. She is looked after well regarding her personal care, she is always clean and tidy. The staff help her with all her needs up to where they are...
Overall, this is a great care home. Attentive staff that show a lot of care towards my mum. She is happy where she is and anything brought up is dealt with. She is looked after well regarding her personal care, she is always clean and tidy. The staff help her with all her needs up to where they are allowed. She is fed to a satisfactory level and they do regular activities that test their minds. Overall, me and my family are very happy where she is and feel she is being cared for by some lovely staff. Thank you to you all.
Review from M C (Daughter of Resident) published on 11 October 2023 Submitted via Postal Review Card•
Overall Experience
Staff are excellent they can't do enough for the residents, everyone especially those who work days are good at what they do. The management is new and hopefully, things will improve given time. My mum is happy living there as we as a family are happy to. We are kept informed of everything that...
Staff are excellent they can't do enough for the residents, everyone especially those who work days are good at what they do. The management is new and hopefully, things will improve given time. My mum is happy living there as we as a family are happy to. We are kept informed of everything that happens in relation to Mum, we're a happy family.
Review from Stephanie M (Daughter of Resident) published on 6 October 2023 Submitted via Postal Review Card•
Overall Experience
My mum has been here for quite a few years now. As a family, we have been very happy with our Mum's care. The staff are all lovely, very caring and work very hard to keep everyone happy. My mum is very settled which is a great relief. My thanks to them all for their wonderful work. Also, the food...
My mum has been here for quite a few years now. As a family, we have been very happy with our Mum's care. The staff are all lovely, very caring and work very hard to keep everyone happy. My mum is very settled which is a great relief. My thanks to them all for their wonderful work. Also, the food is also excellent!
Review from Mike D (Son of Resident) published on 6 October 2023 Submitted via Postal Review Card•
Overall Experience
Montrose Hall Care Home is a fantastic, caring place. My dad has settled in very well and all of the staff can't do enough. They are patient, loving, caring and professional. The atmosphere is relaxed and they provide lots of activities to keep Dad occupied. It's clean and the food is excellent!
Montrose Hall Care Home is a fantastic, caring place. My dad has settled in very well and all of the staff can't do enough. They are patient, loving, caring and professional. The atmosphere is relaxed and they provide lots of activities to keep Dad occupied. It's clean and the food is excellent!
Review from John S (Friend of Resident) published on 18 April 2023 Submitted via Postal Review Card•
Overall Experience
My partner's friend now lives here.
I have found the staff to be very friendly and helpful.
My partner's friend now lives here.
I have found the staff to be very friendly and helpful.
Review from Yvette P (Friend of Resident) published on 18 April 2023 Submitted via Postal Review Card•
Overall Experience
A family friend has recently moved into Montrose Hall. Instantly her anxiety settled. I believe this is due to the security she now feels. Every visit she is always content and full of praise for the staff and the meals. All staff engage with clients and treat them with great respect and genuine...
A family friend has recently moved into Montrose Hall. Instantly her anxiety settled. I believe this is due to the security she now feels. Every visit she is always content and full of praise for the staff and the meals. All staff engage with clients and treat them with great respect and genuine care.
Review from A F (Granddaughter of Resident) published on 12 April 2023 Submitted via Postal Review Card•
Overall Experience
We came to celebrate my grandma's 91st Birthday. The staff were very attentive and helped us with anything we needed while we were here and were organising a party of their own for the residents! Very positive.
We came to celebrate my grandma's 91st Birthday. The staff were very attentive and helped us with anything we needed while we were here and were organising a party of their own for the residents! Very positive.
Review from Sean F (Grandson of Resident) published on 12 April 2023 Submitted via Postal Review Card•
Overall Experience
Very pleasant staff and environment.
Very pleasant staff and environment.
Review from G M (Relative of Resident) published on 11 April 2023 Submitted via Postal Review Card•
Overall Experience
Beautiful, well-kept home which is always so warm and welcoming whenever we visit. The staff always smiling and attentive and our lovely nanny is clearly happy and well-settled here which speaks for itself. She's made friends. They do lots of activities - certainly giving her a boost!
Beautiful, well-kept home which is always so warm and welcoming whenever we visit. The staff always smiling and attentive and our lovely nanny is clearly happy and well-settled here which speaks for itself. She's made friends. They do lots of activities - certainly giving her a boost!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 July 2022Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
News
- 19 Dec 2025
Residents and colleagues at Anchor care homes across Merseyside are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...
- 19 Dec 2025
Residents and colleagues at Anchor care homes across Lancashire are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...
Upcoming Events
There are no upcoming events for Montrose Hall.
Accreditations
There are no accreditations posted yet for Montrose Hall.
Meet the Team (0)
There are no Team Members posted yet.
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