Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 41 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
mum is happy, relaxed loves being in the company of others.Christopher E(Son of Resident/Service User)
From day one mum has been treated with the utmost care and respect.Lilian B(Daughter of Resident/Service User)
I would recommend Montrose Hall to anybody in a heart beat, I would move in myself if I could!Joanne W(Daughter of Resident/Service User)
mum is happy, relaxed loves being in the company of others.Christopher E(Son of Resident/Service User)
From day one mum has been treated with the utmost care and respect.Lilian B(Daughter of Resident/Service User)
I would recommend Montrose Hall to anybody in a heart beat, I would move in myself if I could!Joanne W(Daughter of Resident/Service User)
Anchor's Montrose Hall is located at the centre of the community in Wigan.
The home provides friendly and comfortable residential and dementia care for up to 41 customers.
The home has been designed with the care of its customers at the heart of the design, where each room has an en suite wet room to support dignity and comfort.
Montrose Hall's dedicated care team takes the time to get to know...
Anchor's Montrose Hall is located at the centre of the community in Wigan.
The home provides friendly and comfortable residential and dementia care for up to 41 customers.
The home has been designed with the care of its customers at the heart of the design, where each room has an en suite wet room to support dignity and comfort.
Montrose Hall's dedicated care team takes the time to get to know the individual and works with them and their loved ones to create detailed care plans which ensure their care needs are continually met. The home is proud to be Veteran Friendly Framework accredited.
The home provides dementia care and on-going training to ensure the care staff's approach is best for customers living with dementia and recognise that everyone is an individual.
Care staff work hard to get to know customers, build relationships and ensure all aspects of the service provided are focused on individual and compassionate care.
Montrose Hall is part of Anchor, which operates on a not-for-profit basis. They reinvest the money made into its retirement properties and care homes, allowing them to continually raise standards and provide a high-quality service to surpass customers' expectations.
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Care Provided by Montrose Hall
Dementia Care Types
Facilities
- Smoking not permitted
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Contact Montrose Hall to confirm what's included and get a personalised quote:
Fees can vary depending on care needs and other factors. Colleagues at Montrose Hall will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Montrose Hall for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Hannah Prescott (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (41)
- Single Rooms with ensuite Wet Room (41)
Visiting
- Visitors are welcome at Montrose Hall.
Parking
- Onsite parking is available, including disabled spaces.
Montrose Hall Reviews (97)
9.7
Montrose Hall has a Review Score of 9.7 (9.745) out of 10, based on 32 reviews in the last 2 years.
Over all time Montrose Hall has 97 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Montrose Hall
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Review from Shelley C (Granddaughter of Resident) published on 28 March 2023 Submitted via Postal Review Card•
Overall Experience
My grandma moved to Montrose Hall on 6th December 2020, which was the best thing for her, but the hardest decision for us as a family. Our first contact was with the admin and a carer, who made the transitions so much easier in every aspect. Covid then hit, and we couldn't visit, which was...
My grandma moved to Montrose Hall on 6th December 2020, which was the best thing for her, but the hardest decision for us as a family. Our first contact was with the admin and a carer, who made the transitions so much easier in every aspect. Covid then hit, and we couldn't visit, which was heartbreaking, but she was looked after impeccably, for which we will be forever grateful. Constant carers are essential for people suffering from dementia to support their well-being and safety needs which is lovely to see. One member of staff is and continues to be an excellent member of the Montrose team.
Review from J M (Daughter of Resident) published on 11 January 2023 Submitted via Website•
Overall Experience
Our Mum was admitted to the home in August 2019 after my sister had looked after her for two years and we realised we could no longer keep her safe. We got a phone call on Thursday the 29th of December to say Mum was nil by mouth as she could no longer swallow due to her dementia. Us 4 children...
Our Mum was admitted to the home in August 2019 after my sister had looked after her for two years and we realised we could no longer keep her safe. We got a phone call on Thursday the 29th of December to say Mum was nil by mouth as she could no longer swallow due to her dementia. Us 4 children virtually never left her side, and we were able to spend three days with our beautiful mum.
On top of caring for all the residents, the staff have done everything to ensure we have been watered, fed and kept comfortable, nothing has been too much for them.
On top of caring for all the residents, the staff have done everything to ensure we have been watered, fed and kept comfortable, nothing has been too much for them.
You really are unsung heroes, low paid and antisocial working hours to take care of every need of our most vulnerable elderly relatives. Words cannot express our gratitude to each and every one of you angels. We could all see how much you loved our Mum Thank you so much for keeping her safe night and day, it has been very tough with COVID but you all keep on going like true professionals. This is a wonderful care home and highly recommend it.
Review from C L (Son of Resident) published on 3 January 2023 Submitted via Postal Review Card•
Overall Experience
My dad is very happy in the home.
He is well cared for, and the food is of a very good standard.
He is well cared for, and the food is of a very good standard.
He has a nice room, and the standard of cleanliness in the home is very good.
My dad is very happy in the home.
He is well cared for, and the food is of a very good standard.
He is well cared for, and the food is of a very good standard.
He has a nice room, and the standard of cleanliness in the home is very good.
Review from A O (Sister of Resident) published on 3 January 2023 Submitted via Postal Review Card•
Overall Experience
We have always been treated with respect and kindness from the staff at the home.
We have always been treated with respect and kindness from the staff at the home.
Review from Ann W (Daughter of Resident) published on 22 December 2022 Submitted via Postal Review Card•
Overall Experience
The laundry room needs some work. Items of clothing don't always come back to my mother's room when they do they are not hung up properly and also not ironed. White articles have gone grey. My mother's clothes are all labelled and she still gets other people's clothes. Socks are never returned in...
The laundry room needs some work. Items of clothing don't always come back to my mother's room when they do they are not hung up properly and also not ironed. White articles have gone grey. My mother's clothes are all labelled and she still gets other people's clothes. Socks are never returned in pairs. I have made many trips to the laundry room myself. One day she had no underwear.
↩Reply from Hannah Prescott, Home Manager at Montrose Hall
Thank you for taking the time to review Montrose Hall, we appreciate your feedback and take any concerns seriously. We are currently recruiting for Laundry personnel and we have put resources in place to prevent any further issues. We also hold regular resident meetings to hear feedback and keep...
Thank you for taking the time to review Montrose Hall, we appreciate your feedback and take any concerns seriously. We are currently recruiting for Laundry personnel and we have put resources in place to prevent any further issues. We also hold regular resident meetings to hear feedback and keep residents up to date. Please feel free to raise any concerns with the manager directly at a mutually convenient time.
Review from Angela H (Daughter of Resident) published on 22 December 2022 Submitted via Postal Review Card•
Overall Experience
Just like to say how good the staff have been.
Lovely home and very friendly.
Always made to feel welcome.
My mum is very settled in here.
Lovely home and very friendly.
Always made to feel welcome.
My mum is very settled in here.
Love all the activities that you do with the residents.
Just like to say how good the staff have been.
Lovely home and very friendly.
Always made to feel welcome.
My mum is very settled in here.
Lovely home and very friendly.
Always made to feel welcome.
My mum is very settled in here.
Love all the activities that you do with the residents.
Review from Stephen M (Son of Resident) published on 21 December 2022 Submitted via Postal Review Card•
Overall Experience
Attended the Christmas meal organised. Really well done, excellent food and service. Thank you.
Attended the Christmas meal organised. Really well done, excellent food and service. Thank you.
Review from C O (Grandson of Resident) published on 20 December 2022 Submitted via Postal Review Card•
Overall Experience
Came along for Christmas dinner with my nan today. It was nice for the home to do this, as having a Christmas dinner with my nan again was so special to me.
Came along for Christmas dinner with my nan today. It was nice for the home to do this, as having a Christmas dinner with my nan again was so special to me.
Review from G W (Son of Resident) published on 20 December 2022 Submitted via Postal Review Card•
Overall Experience
Christmas party meal very festive and enjoyable day.
Christmas party meal very festive and enjoyable day.
Review from A C (Daughter of Resident) published on 20 December 2022 Submitted via Postal Review Card•
Overall Experience
Dad appears very happy and settled in Montrose Hall.
His needs are attended to and the care he receives is excellent. We have been today for a family Christmas dinner which was a lovely day and a chance for families to come together.
Dad appears very happy and settled in Montrose Hall.
His needs are attended to and the care he receives is excellent. We have been today for a family Christmas dinner which was a lovely day and a chance for families to come together.
Review from B W (Daughter of Resident) published on 20 December 2022 Submitted via Postal Review Card•
Overall Experience
Myself and nephew came to Montrose Hall to have Christmas dinner with Mum. The staff were very good they set up a dining area with Christmas decorations, tables laid and made the whole experience very special. It was very lovely for family members to come and spend time with their loved ones.
Myself and nephew came to Montrose Hall to have Christmas dinner with Mum. The staff were very good they set up a dining area with Christmas decorations, tables laid and made the whole experience very special. It was very lovely for family members to come and spend time with their loved ones.
Review from M S (Husband of Resident) published on 20 December 2022 Submitted via Postal Review Card•
Overall Experience
My experience of Montrose Hall this last month has been very good. The staff are friendly and helpful and I am content that my wife is being well looked after. The home is warm and welcoming, nicely decorated for the festive season with various events arranged.
My experience of Montrose Hall this last month has been very good. The staff are friendly and helpful and I am content that my wife is being well looked after. The home is warm and welcoming, nicely decorated for the festive season with various events arranged.
Review from M C (Daughter of Resident) published on 19 December 2022 Submitted via Postal Review Card•
Overall Experience
My mum has been in Montrose Hall for approx two months. She has mixed dementia. All staff are lovely to residents and family members. It is a proper, warm and comfortable environment. Montrose is open and in contact with us regularly, and we are always made to feel welcome when we visit. There is...
My mum has been in Montrose Hall for approx two months. She has mixed dementia. All staff are lovely to residents and family members. It is a proper, warm and comfortable environment. Montrose is open and in contact with us regularly, and we are always made to feel welcome when we visit. There is always some activity going on, and the place looks lovely at the moment - all ready for Christmas/ My mum is well cared for, which means my family and I can be happy in the knowledge she is always safe.
Review from M J (Husband of Resident) published on 19 December 2022 Submitted via Postal Review Card•
Overall Experience
First class.
First class.
Review from Sandra U (Daughter of Resident) published on 13 December 2022 Submitted via Postal Review Card•
Overall Experience
I can honestly say 100% happy. Seen a massive difference in Mother, which gives all family and relatives great peace of mind to know being well taken care of. Everyone and everything is spotless. No fault whatsoever. All the people I speak to say what a good place it is. Highly recommended.
I can honestly say 100% happy. Seen a massive difference in Mother, which gives all family and relatives great peace of mind to know being well taken care of. Everyone and everything is spotless. No fault whatsoever. All the people I speak to say what a good place it is. Highly recommended.
Review from J R (Daughter of Resident) published on 16 August 2021 Submitted via Postal Review Card•
Overall Experience
When my father first came into the home, he settled down pretty well. The staff have always been very good at looking after my father and have notified us whenever we need to know of any illnesses, falls, etc. The home is well presented, clean, facilities good and mealtimes timed and well-executed....
When my father first came into the home, he settled down pretty well. The staff have always been very good at looking after my father and have notified us whenever we need to know of any illnesses, falls, etc. The home is well presented, clean, facilities good and mealtimes timed and well-executed. Food is good. Overall very happy with the home.
Review from J K (Daughter of Resident) published on 15 July 2021 Submitted via Website•
Overall Experience
Mum was put into care in January this year under difficult circumstances, from day one I had peace of mind that she was being looked after in a way that gave me complete peace of mind. The communication via Zoom calls was great and I was always given that opportunity when asked. I have felt I can...
Mum was put into care in January this year under difficult circumstances, from day one I had peace of mind that she was being looked after in a way that gave me complete peace of mind. The communication via Zoom calls was great and I was always given that opportunity when asked. I have felt I can approach any of the staff and it is great to see how friendly and caring they all are. Now restrictions have started to ease the communication and the way in which testing of visitors has been handled has been great considering all the other duties they have to fulfil.
Review from Frances A (Daughter of Resident) published on 30 April 2021 Submitted via Website•
Overall Experience
My father has been in Montrose Hall care home since mid-July 2019, after viewing several care homes in the area. After being diagnosed with Alzheimer’s and dementia, we wanted to be sure to find a place where he would be looked after and that we felt happy with. Montrose met all our requirements....
My father has been in Montrose Hall care home since mid-July 2019, after viewing several care homes in the area. After being diagnosed with Alzheimer’s and dementia, we wanted to be sure to find a place where he would be looked after and that we felt happy with. Montrose met all our requirements. We found it well organised, clean and well laid out. The staff are very good, really attentive to the residents and the kitchen provides a very good menu. Each of the residents rooms have their own en suite and also a television, if needed, as they also have larger communal televisions in the lounges. We have been happy with how the care home have coped with the restrictions concerning this virus epidemic.
Review from Karen R (Daughter-in-law of Resident) published on 11 January 2021 Submitted via Website•
Overall Experience
My mother-in-law has been a resident of Montrose for over 2-years now, and our family have nothing but praise for the care and attention she had received, and she is always treated with respect.
During this difficult 10-months, we have been kept up to date with all information, regarding...
My mother-in-law has been a resident of Montrose for over 2-years now, and our family have nothing but praise for the care and attention she had received, and she is always treated with respect.
During this difficult 10-months, we have been kept up to date with all information, regarding residents and the home. The staff and their activities have gone beyond the norm in order to keep the residents entertained.
During this difficult 10-months, we have been kept up to date with all information, regarding residents and the home. The staff and their activities have gone beyond the norm in order to keep the residents entertained.
I would not hesitate to recommend this ‘home’ to any member of our family and friends.
Review from Kare S (Granddaughter of Resident) published on 6 January 2021 Submitted via Website•
Overall Experience
I can't praise Montrose Hall enough. All the staff are amazing. Lockdown has been a tough time for everyone but Montrose Hall has kept families up to date and informed of new guidelines and procedures all the way through. They update social media with photos and videos of residents so families can...
I can't praise Montrose Hall enough. All the staff are amazing. Lockdown has been a tough time for everyone but Montrose Hall has kept families up to date and informed of new guidelines and procedures all the way through. They update social media with photos and videos of residents so families can see what they have been doing daily. It's comforting to know that my grandad is happy there and is being looked after so well. I wouldn't hesitate to recommend Montrose Hall to family and friends should they need somewhere for their loved ones!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 July 2022Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
News
- 19 Dec 2025
Residents and colleagues at Anchor care homes across Merseyside are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...
- 19 Dec 2025
Residents and colleagues at Anchor care homes across Lancashire are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...
Upcoming Events
There are no upcoming events for Montrose Hall.
Accreditations
There are no accreditations posted yet for Montrose Hall.
Meet the Team (0)
There are no Team Members posted yet.
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