
A big thank you to all the staff!Lisa D(Daughter of Resident/Service User)

I feel this is a high quality care home with amazing staff.Kim C(Niece of Resident/Service User)

Nothing seems to much trouble. It was the best decision we made for mum.M H(Daughter of Resident/Service User)

A big thank you to all the staff!Lisa D(Daughter of Resident/Service User)

I feel this is a high quality care home with amazing staff.Kim C(Niece of Resident/Service User)

Nothing seems to much trouble. It was the best decision we made for mum.M H(Daughter of Resident/Service User)

Anchor's Montrose Hall is located at the centre of the community in Wigan.
The home provides friendly and comfortable residential and dementia care for up to 41 customers.
The home has been designed with the care of its customers at the heart of the design, where each room has an en suite wet room to support dignity and comfort.
Montrose Hall's dedicated care team takes the time to get to know...
Care Provided by Montrose Hall
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 41 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Smoking not permitted
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Colleagues at Montrose Hall will be happy to discuss our weekly fees with you and what our fees include.
The price(s) shown are provided by the care home. Contact Montrose Hall for full pricing details and T&Cs.
Contact Montrose Hall to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Hannah Prescott(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (41)
- Single Rooms with ensuite Wet Room (41)
Visiting
- Visitors are welcome at Montrose Hall.
Parking
- Onsite parking is available, including disabled spaces.
Montrose Hall Reviews (97)
Montrose Hall has a Review Score of 9.8 (9.791) out of 10, based on 42 reviews in the last 2 years.
Over all time Montrose Hall has 97 reviews.
My grandma moved to Montrose Hall on 6th December 2020, which was the best thing for her, but the hardest decision for us as a family. Our first contact was with the admin and a carer, who made the transitions so much easier in every aspect. Covid then hit, and we couldn't visit, which was heartbreaking, but she was looked after impeccably, for which we will be forever grateful. Constant carers are essential for people suffering from dementia to support their well-being and safety needs which is lovely to see. One member of staff is and continues to be an excellent member of the Montrose team.
On top of caring for all the residents, the staff have done everything to ensure we have been watered, fed and kept comfortable, nothing has been too much for them.
You really are unsung heroes, low paid and antisocial working hours to take care of every need of our most vulnerable elderly relatives. Words cannot express our gratitude to each and every one of you angels. We could all see how much you loved our Mum Thank you so much for keeping her safe night and day, it has been very tough with COVID but you all keep on going like true professionals. This is a wonderful care home and highly recommend it.
He is well cared for, and the food is of a very good standard.
He has a nice room, and the standard of cleanliness in the home is very good.
We have always been treated with respect and kindness from the staff at the home.
The laundry room needs some work. Items of clothing don't always come back to my mother's room when they do they are not hung up properly and also not ironed. White articles have gone grey. My mother's clothes are all labelled and she still gets other people's clothes. Socks are never returned in pairs. I have made many trips to the laundry room myself. One day she had no underwear.
Thank you for taking the time to review Montrose Hall, we appreciate your feedback and take any concerns seriously. We are currently recruiting for Laundry personnel and we have put resources in place to prevent any further issues. We also hold regular resident meetings to hear feedback and keep...
Lovely home and very friendly.
Always made to feel welcome.
My mum is very settled in here.
Love all the activities that you do with the residents.
Attended the Christmas meal organised. Really well done, excellent food and service. Thank you.
Came along for Christmas dinner with my nan today. It was nice for the home to do this, as having a Christmas dinner with my nan again was so special to me.
Christmas party meal very festive and enjoyable day.
His needs are attended to and the care he receives is excellent. We have been today for a family Christmas dinner which was a lovely day and a chance for families to come together.
Myself and nephew came to Montrose Hall to have Christmas dinner with Mum. The staff were very good they set up a dining area with Christmas decorations, tables laid and made the whole experience very special. It was very lovely for family members to come and spend time with their loved ones.
My experience of Montrose Hall this last month has been very good. The staff are friendly and helpful and I am content that my wife is being well looked after. The home is warm and welcoming, nicely decorated for the festive season with various events arranged.
My mum has been in Montrose Hall for approx two months. She has mixed dementia. All staff are lovely to residents and family members. It is a proper, warm and comfortable environment. Montrose is open and in contact with us regularly, and we are always made to feel welcome when we visit. There is always some activity going on, and the place looks lovely at the moment - all ready for Christmas/ My mum is well cared for, which means my family and I can be happy in the knowledge she is always safe.
First class.
I can honestly say 100% happy. Seen a massive difference in Mother, which gives all family and relatives great peace of mind to know being well taken care of. Everyone and everything is spotless. No fault whatsoever. All the people I speak to say what a good place it is. Highly recommended.
When my father first came into the home, he settled down pretty well. The staff have always been very good at looking after my father and have notified us whenever we need to know of any illnesses, falls, etc. The home is well presented, clean, facilities good and mealtimes timed and well-executed. Food is good. Overall very happy with the home.
Mum was put into care in January this year under difficult circumstances, from day one I had peace of mind that she was being looked after in a way that gave me complete peace of mind. The communication via Zoom calls was great and I was always given that opportunity when asked. I have felt I can approach any of the staff and it is great to see how friendly and caring they all are. Now restrictions have started to ease the communication and the way in which testing of visitors has been handled has been great considering all the other duties they have to fulfil.
My father has been in Montrose Hall care home since mid-July 2019, after viewing several care homes in the area. After being diagnosed with Alzheimer’s and dementia, we wanted to be sure to find a place where he would be looked after and that we felt happy with. Montrose met all our requirements. We found it well organised, clean and well laid out. The staff are very good, really attentive to the residents and the kitchen provides a very good menu. Each of the residents rooms have their own en suite and also a television, if needed, as they also have larger communal televisions in the lounges. We have been happy with how the care home have coped with the restrictions concerning this virus epidemic.
During this difficult 10-months, we have been kept up to date with all information, regarding residents and the home. The staff and their activities have gone beyond the norm in order to keep the residents entertained.
I would not hesitate to recommend this ‘home’ to any member of our family and friends.
I can't praise Montrose Hall enough. All the staff are amazing. Lockdown has been a tough time for everyone but Montrose Hall has kept families up to date and informed of new guidelines and procedures all the way through. They update social media with photos and videos of residents so families can see what they have been doing daily. It's comforting to know that my grandad is happy there and is being looked after so well. I wouldn't hesitate to recommend Montrose Hall to family and friends should they need somewhere for their loved ones!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 July 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 19 Dec 2025
Residents and colleagues at Anchor care homes across Merseyside are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...
- 19 Dec 2025
Residents and colleagues at Anchor care homes across Lancashire are embracing the festive spirit in style. From crafting Christmas decorations and singing carols, to decorating trees and baking festive treats,...
- 09 Oct 2024
Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...
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Accreditations
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Meet the Team (0)
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