La Fontana

Foldhill Lane, Martock TA12 6PQ
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9.7 76 Reviews
  • La Fontana, Martock
La Fontana Care Home in Somerset offers high-quality residential care.

Their dedicated team of trained, compassionate professionals work to create an environment that truly feels like home. From personalised care plans to meaningful daily experiences, their focus is to bring comfort, dignity, and joy into every moment of life.

Specialising in dementia care in Martock, South Somerset, La Fontana Care Home warmly invites families and friends to visit in person. A personal tour offers the opportunity to meet the caring team, explore thoughtfully designed spaces, and learn more about the home’s commitment to excellence.
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Care Provided by La Fontana

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1300
  • Self-Funded Residential Dementia Care: from £1350
  • Self-Funded Nursing Care: from £1400
  • Self-Funded Nursing Dementia Care: from £1400
  • RESPITE Self-Funded Residential Care: from £1300
  • RESPITE Self-Funded Residential Dementia Care: from £1350
  • RESPITE Self-Funded Nursing Care: from £1400
  • RESPITE Self-Funded Nursing Dementia Care: from £1400

Settle in and make yourself at home this Winter. Enjoy 3 weeks for the price of 2, saving from £1300. Valid for admissions between 15th December to 15th March 2026. T&Cs apply.

These prices are only a guideline, please contact La Fontana to find out the exact price for your requirements.

Contact La Fontana to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact La Fontana to confirm what's included and get a personalised quote:

Good to Know

Person in Charge

  • Helen Smith (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 40+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2013
  • Number of floors: 1

Room Information

  • Single Rooms (76)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (76)

Visiting

  • Free visiting at the home

Parking

  • Parking is available

La Fontana Reviews (76)

9.7

La Fontana has a Review Score of 9.7 (9.652) out of 10, based on 15 reviews in the last 2 years.
Over all time La Fontana has 76 reviews.

Overall Experience
  • 47
  • 25
  • 3
  • 1
  • 0
Date Published
  • 76
  • 5
  • 12
  • 15
  • 61
Reviewer Connection to La Fontana
  • 27
  • 14
  • 13
  • 8
  • 4
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 76, showing 21-40
Review from P M (Son of Resident) published on 12 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother and I have confidence in my mother's care and wellbeing with professional caring staff. Just when she needs it most. My mother is much happier now.
Reply from Pip Harris, Marketing and Recruitment Manager at La Fontana
Thank you so much for your kind words. It's lovely to hear that your mother is happy at La Fontana. I will pass this lovely review on to the staff team as I'm sure they'll be delighted to read it.…read more
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Review from Barbara K (Sister of Resident) published on 3 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Well looked after.
Reply from Pip Harris, Marketing and Recruitment Manager at La Fontana
Thank you very much for taking the time to fill out a review for our La Fontana Dementia Nursing Home. We really appreciate your feedback. Kind regards, Pip
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Review from H Y (Wife of Resident) published on 29 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My visits in these difficult times have been well received and organised.
Staff have been very attentive and responsive to my requests, usually instantly.
Reply from Caroline Walton, Quality & Compliance Manager at La Fontana
Dear H Y,
Thank you for your positive review, we are pleased you are happy with the visiting arrangements at La Fontana during these difficult times.
Best regards
Caroline Walton on behalf of N…read more
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Review from A F (Daughter of Resident) published on 28 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been at La Fontana for more than three years. During her time there she has been looked after with sensitivity, care and compassion. Staff always take her individual needs into account and this is evident in her relaxed and happy attitude towards them. As a family we feel lucky and confident
in entrusting her care to this establishmnet.
Reply from Immacolata Jacobs, Media Marketing at La Fontana
We really appreciate you completing this wonderful review. Our staff take great care and respect when providing support for all our residents and their loved ones. I will personally ensure all the…read more
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Review from J G (Wife of Resident) published on 12 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has resided at La Fontana for the past 3 1/2 years and during this time he has been treated with nothing but kindness and respect. The care he receives is second to none. The staff are amazing and have endless patience with all the challenging behaviour. Nothing is too much trouble for them.
I am always made to feel very welcome when visiting and could not have made a better choice in choosing a care home for my husband. It is just like one big happy family.
Reply from Immacolata Jacobs, Media Marketing at La Fontana
We greatly appreciate the time you have taken to complete this wonderful review. It is lovely to read your positive comments on the care and support received by your husband. Our staff take great care…read more
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Review from Lynda S (Private Carer of Resident) published on 28 January 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
In view of recent improvements, I feel it’s appropriate to write an updated review. I believe the improvements are a direct result of staff being allocated, on a permanent basis, to a particular room, thus improving teamwork, giving staff a sense of pride and ownership. Improved communication is demonstrated
by residents receiving more personalised individualised care as staff are now able to really get to know their residents. Communication between staff and residents, families and friends has definitely improved, I have always felt welcome but now really feel part of the team. Previous concerns have been acknowledged and dealt with immediately this gives me the confidence to be able to discuss any matters arising in the future which is reassuring. Residents’ activities still need improvement, but already care staff have taken the initiative by developing a sensory area amongst other things to address this issue. The (pending) appointment of an activities coordinator will also help to address this issue.
Reply from Immacolata Jacobs, Media Marketing at La Fontana
Dear Lynda
Thank you for updating your review of La Fontana.
We are glad that you are happy with our recent improvements of our service. Our dedicated staff will be pleased to learn of your changed…read more
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Review from L B (Niece of Resident) published on 23 January 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff at La Fontana are helpful and do treat each patient as an individual. I could not do their job. Generally speaking, they are kind and constantly aware of where each patient is and if they are calm and content as possible under the circumstances.
Reply from Immacolata Jacobs, Media Marketing at La Fontana
We really appreciate you completing your review. Our staff take great care and respect when providing support for all our residents and their loved ones. I will be sure to pass on your kind words to…read more
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Review from J C (Daughter of Resident) published on 23 January 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been a resident for 6 years, during this time she has been continually well cared for. My sister and I are welcomed by staff at every visit, any questions are answered and we are generally happy with every aspect of care given. The management is approachable and very helpful and I'm very
happy that La Fontana is my mother's home. Thank you.
Reply from Immacolata Jacobs, Media Marketing at La Fontana
We really appreciate you completing this wonderful review. It is lovely to read your positive comments on the care and support received by your mother. Our staff take great care and respect when…read more
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Review from N G (Son of Resident) published on 23 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The welfare and happiness of the resident are paramount. My mother seems very content and well looked after.
Reply from Immacolata Jacobs, Media Marketing at La Fontana
We really appreciate you completing this wonderful review. Feedback is greatly valued by the team and allows us to ensure we are delivering a very high standard of care and support. I will make sure…read more
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Review from J A (Husband of Resident) published on 23 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
La Fontana is a modern, purpose-built care home, single story, set in extensive grounds.
All rooms are very well furnished and equipped, eg. ensuite, TV, fridge and underfloor heating. Both care staff and housekeeping staff develop personal relationships with the residents which aids contentment and
general happiness. It is obvious that all staff take pride in carrying out their duties.
Reply from Immacolata Jacobs, Media Marketing at La Fontana
We greatly appreciate the time you have taken to complete this wonderful review. It is lovely to read your positive comments on the home and the care and support received by your wife. Our staff take…read more
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Review from M S (Daughter of Resident) published on 21 January 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother suffers from Dementia, having looked after her for 8 years, we had to seek help with her. So La Fontana and its staff have been camp for her for a year. The staff are kind and patient, with all the residents. It's a very clean home, and with this difficult disease, I feel that they cope well
with the difficulties every day brings, as every day is a challenge.
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Review from Tara P (Daughter of Resident) published on 13 January 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
I'm submitting a follow-up review as I've been very impressed by recent improvements at the home and the staff's actions to remedy my recent concerns. Allocating permanent staff to each unit has made a big difference and the staff have really impressed me with their initiative, implementation of activities
and sensory equipment and their pride in my mum's unit. The quick action taken to allay recent concerns and find a better way of working was also greatly appreciated. Communication has also improved which impacts everything else.
The staff treat my mum with respect and tailor care to suit her needs. They are always very friendly and welcoming to me and happy to listen to any concerns I have.
Reply from Florin Vranceanu, Manager at La Fontana
Dear Tara, thank you very much for taking the time to write this review for us. We really appreciate your feedback and I can assure you that we are continuing the improvements.
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Review from S P (Wife of Resident) published on 2 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care given by every member of staff could not be better and the facilities offered are superb.
Reply from Immacolata Jacobs, Media Marketing at La Fontana
Thank you kindly for taking the time to review La Fontana. We are pleased to read your positive comments. Our staff take great care and respect when providing support for our residents. I shall be…read more
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Review from Phillip (Son of Resident) published on 1 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father had been very well looked after during the past 6 years until passing away. The environment is lovely and kept very clean, as was his room.
I have always found all carers and staff to be professional, but more important, kind and caring. The outside areas are first class too.
Carers always
knew how my father was and could understand his needs, despite his lack of mobility and speech. They always had time to talk to me and were very friendly and welcoming. I am very grateful to everyone at La Fontana for looking after my dad. Thank you all so much.
Reply from Immacolata Jacobs, Media Marketing at La Fontana
We really appreciate you completing this wonderful review, especially at this challenging time. Our staff take great care and respect when providing support for all our residents and their loved ones.…read more
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Review from Ruth W (Daughter of Resident) published on 27 September 2019 Submitted via Website • Report
Overall Experience 3.0 out of 5
Unfortunately, again staffing levels are unacceptable at times leaving the residents at risk. Also, some staff don't' seem to read up notes on residents. On a positive, most of the staff are caring.


As the staffing seems to be an issue I think the management should sort this out as far as I am concerned

this is very important.


The cleanliness of the building is good as is the food.

Reply from Immacolata Jacobs, Media Marketing at La Fontana
Thank you for taking the time to write your review. Feedback is greatly valued by the team and allows us to ensure we are delivering a very high standard of care and support. I’m sorry to read of your…read more
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Review from Jenny B (Friend of Resident) published on 25 September 2019 Submitted via Website • Report
Overall Experience 2.0 out of 5
Residents do not have sufficient individual attention. There seems to be no routine that ensures essentials such as hearing aids, spectacles, sticks are in place from first thing in the morning. A comprehensive list of personal items needed by each resident should be in each room, so staff coming in
at different times know exactly what each resident needs. I have questioned missing hearing aids and spectacles and have been told the staff were unaware that the resident needed them. The communication books are a good idea, in theory, are simply not used.
Staff only engage with residents to see to a specific need. Organised activities are not offered daily. Televisions are on constantly, but there is nothing instantly available for residents to do. Simple activities and stimuli are needed - sorting trays, boxes of beads and strings, colouring books, large Lego, children’s scissors for cutting activities, dolls, dolls clothes, oversized packs of cards, magazines. None requires close supervision.
Reply from Immacolata Jacobs, Media Marketing at La Fontana
Thank you so much for allowing us the time to meet with you yesterday. Your feedback and suggestions were invaluable and have helped us to improve our service. We hope that you found the time spent…read more
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Review from Colin S (Power of Attorney of Resident) published on 18 September 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
The resident appears to be getting a high level of care appropriate to her needs. As I live so far away, it is difficult to judge her everyday care when we visit as she cannot communicate in any meaningful way. We have always found her well looked after when we visit.
Reply from Immacolata Jacobs, Media Marketing at La Fontana
Thank you for taking the time to write your review of La Fontana. Feedback is greatly valued by the team and allows us to ensure we are delivering a very high standard of care and support. Kindest…read more
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Review from Tim W (Son of Resident) published on 18 September 2019 Submitted via Website • Report
Overall Experience 3.0 out of 5
Usually a good standard. Some staff shortages. Some cleanliness issues.
Great facilities, events, safety and events
Reply from Immacolata Jacobs, Media Marketing at La Fontana
Thank you for taking the time to write your review. Feedback is greatly valued by the team and allows us to ensure we are delivering a very high standard of care and support. I’m sorry to read of your…read more
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Review from F H (Daughter of Resident) published on 1 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is in good health for her age except for limited hearing and eyesight.
She stays here for a short respite while her carer goes on holiday; so is not a full-time resident. They gave her the same room so it is all familiar to her which is important. It is 3 mins from my home so regular visits
are easy.
Reply from Immacolata Jacobs, Media Marketing at La Fontana
We greatly appreciate the time you have taken to complete this wonderful review. I will personally ensure that all the team are aware of your comments and feedback. Feedback is greatly valued and…read more
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Review from Peter M P (Wife of Resident) published on 1 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always made welcome when visiting, staff always friendly and helpful.
Reply from Immacolata Jacobs, Media Marketing at La Fontana
We greatly appreciate the time you have taken to complete this wonderful review. I will personally ensure that all the team are aware of your comments and feedback. Feedback is greatly valued and…read more
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Current Review Score: 9.7 (9.652)

Overview of Review Score

The Review Score of 9.7 (9.652) out of 10 for La Fontana is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.665 for La Fontana is calculated as follows: ( (128 Excellents x 5) + (42 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 179 Ratings = 4.665
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.987 Points relating to the number of positive Reviews for La Fontana is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2. 15 Positive Reviews ÷ 15.2 = 0.987
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Oct 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

4 Bed Vacancies

Posted: 08 Dec 2025

Rooms available for people living with dementia, dementia nursing or nursing. This stunning home settles just outside Martock, overlooking the Mendips. 24-hour nursing and a full activities program, and our innovative sunroom with reminiscence

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Awards / Recognitions (1)

Meet the Team (1)

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Helen Smith

Job Title: Home Manager Joined: 2025

I am the manager at La Fontana care home in Martock, Somerset.


We have a purpose-built dementia home for 76 persons living with Dementia and nursing. We have private, secure gardens for all to access throughout the year. We have en suite wet rooms and personal memory boxes for all residents.


We have lively activities teams and a minibus which we use to go out to the beach and garden centres. We have a reminiscence room and a sun lounge to enjoy.


We have a great dining experience and enjoy our meals together in beautiful, big dining rooms.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact La Fontana to verify any information. View our terms and conditions. La Fontana has an Enhanced Service - more info.