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La Fontana

Foldhill Lane, Martock, Somerset TA12 6PQ
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From beginning to end my father was treated with respect and compassion and us, his family too.Helen R(Daughter of Resident/Service User)
La Fontana, Martock
Carers treat residents kindly and with dignity. Staff and particularly management are approachableM S(Daughter of Resident/Service User)
La Fontana, Martock
I cannot praise La Fontana enough. For their exemplary care for my mother.Jenny B(Daughter of Resident/Service User)
La Fontana, Martock

La Fontana Care Home is a purpose-built care home in Martock, Somerset, offering Residential, Nursing, Palliative, Respite and Specialist Dementia Care. Set within beautiful countryside surroundings, the home provides high-quality, person-centred care in a warm and welcoming environment.

Residents benefit from a varied activities programme, dementia-friendly landscaped gardens, petting farm experiences and comfortable communal spaces designed to promote wellbeing and social engagement. Supported by a dedicated and compassionate team, La Fontana...  

Care Provided by La Fontana

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,635From £1,635
Residential Dementia CareFrom £1,635From £1,635
Nursing CareFrom £1,635From £1,635
Nursing Dementia CareFrom £1,635From £1,635

Contact La Fontana to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Helen Smith(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 40+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2013
  • Number of floors: 1

Room Information

  • Single Rooms (76)
  • Single Rooms with ensuite Wet Room (76)

Visiting

  • Free visiting at the home

Parking

  • Parking is available

La Fontana Reviews (78)

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9.3

La Fontana has a Review Score of 9.3 (9.253) out of 10, based on 14 reviews in the last 2 years. Over all time La Fontana has 78 reviews.

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Showing 78 reviews matching selected criteria
Review from Karen H (Daughter of Resident) published on 1 July 2022 Submitted via Postal Card
Overall Experience

My mother was very challenging on her arrival. She is now very calm, smiles and laughs. We have very good visits. She is happy. Staff are courteous and friendly.

Reply from Pip Harris, Marketing Manager at La Fontana

Thank you for taking the time to write this review. We are delighted to hear that your mother has settled into the home well and is happy and relaxed. I will pass your kind words on to the staff team and manager. Kind regards.

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Review from B T (Wife of Resident) published on 14 March 2022 Submitted via Postal Card
Overall Experience

5 months ago my husband, who was bedridden with severe dementia, went to La Fontana for a month's respite care. It was soon evident that he was receiving excellent care and seemed happy, so he became a permanent resident. He was unable to make use of all the facilities but we had every confidence in the care he received. He was monitored regularly and the staff were friendly, caring and attentive. They were always helpful and communicative. His room was very pleasant opening directly onto the gardens while the layout of the building means there are no stairs, lifts or long corridors which makes for a much more integrated and effective care system.

Reply from Pip Harris, Marketing Manager at La Fontana

Thank you so much for taking the time to write this lovely review about our La Fontana Care Home in Martock. We are immensely proud of our team and I'm sure they'll be delighted to hear your kind words about the excellent standard of care your husband received. Thank you again and take care, Pip Harris

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Review from P M (Son of Resident) published on 12 August 2021 Submitted via Postal Card
Overall Experience

My brother and I have confidence in my mother's care and wellbeing with professional caring staff. Just when she needs it most. My mother is much happier now.

Reply from Pip Harris, Marketing and Recruitment Manager at La Fontana

Thank you so much for your kind words. It's lovely to hear that your mother is happy at La Fontana. I will pass this lovely review on to the staff team as I'm sure they'll be delighted to read it. Kind regards, Pip.

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Review from Barbara K (Sister of Resident) published on 3 August 2021 Submitted via Postal Card
Overall Experience

Well looked after.

Reply from Pip Harris, Marketing and Recruitment Manager at La Fontana

Thank you very much for taking the time to fill out a review for our La Fontana Dementia Nursing Home. We really appreciate your feedback. Kind regards, Pip

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Review from H Y (Wife of Resident) published on 29 July 2021 Submitted via Postal Card
Overall Experience
My visits in these difficult times have been well received and organised.

Staff have been very attentive and responsive to my requests, usually instantly.

Reply from Caroline Walton, Quality & Compliance Manager at La Fontana
Dear H Y,
Thank you for your positive review, we are pleased you are happy with the visiting arrangements at La Fontana during these difficult times.
Best regards

Caroline Walton on behalf of N Notaro Homes Ltd.

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Review from A F (Daughter of Resident) published on 28 February 2020 Submitted via Postal Card
Overall Experience

My mother has been at La Fontana for more than three years. During her time there she has been looked after with sensitivity, care and compassion. Staff always take her individual needs into account and this is evident in her relaxed and happy attitude towards them. As a family we feel lucky and confident in entrusting her care to this establishmnet.

Reply from Immacolata Jacobs, Media Marketing at La Fontana

We really appreciate you completing this wonderful review. Our staff take great care and respect when providing support for all our residents and their loved ones. I will personally ensure all the team at La Fontana are aware of your positive feedback. Kindest regards.

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Review from J G (Wife of Resident) published on 12 February 2020 Submitted via Postal Card
Overall Experience

My husband has resided at La Fontana for the past 3 1/2 years and during this time he has been treated with nothing but kindness and respect. The care he receives is second to none. The staff are amazing and have endless patience with all the challenging behaviour. Nothing is too much trouble for them. I am always made to feel very welcome when visiting and could not have made a better choice in choosing a care home for my husband. It is just like one big happy family.

Reply from Immacolata Jacobs, Media Marketing at La Fontana

We greatly appreciate the time you have taken to complete this wonderful review. It is lovely to read your positive comments on the care and support received by your husband. Our staff take great care and respect when providing support for all our residents and their loved ones. I will personally ensure that all the team are aware of your comments and feedback. Kindest regards.

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Review from Lynda S (Private Carer of Resident) published on 28 January 2020 Submitted via Website
Overall Experience

In view of recent improvements, I feel it’s appropriate to write an updated review. I believe the improvements are a direct result of staff being allocated, on a permanent basis, to a particular room, thus improving teamwork, giving staff a sense of pride and ownership. Improved communication is demonstrated by residents receiving more personalised individualised care as staff are now able to really get to know their residents. Communication between staff and residents, families and friends has definitely improved, I have always felt welcome but now really feel part of the team. Previous concerns have been acknowledged and dealt with immediately this gives me the confidence to be able to discuss any matters arising in the future which is reassuring. Residents’ activities still need improvement, but already care staff have taken the initiative by developing a sensory area amongst other things to address this issue. The (pending) appointment of an activities coordinator will also help to address this issue.

Reply from Immacolata Jacobs, Media Marketing at La Fontana
Dear Lynda
Thank you for updating your review of La Fontana.

We are glad that you are happy with our recent improvements of our service. Our dedicated staff will be pleased to learn of your changed views and praise. They work very hard and it will provide them with great encouragement to keep...  

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Review from L B (Niece of Resident) published on 23 January 2020 Submitted via Postal Card
Overall Experience

The staff at La Fontana are helpful and do treat each patient as an individual. I could not do their job. Generally speaking, they are kind and constantly aware of where each patient is and if they are calm and content as possible under the circumstances.

Reply from Immacolata Jacobs, Media Marketing at La Fontana

We really appreciate you completing your review. Our staff take great care and respect when providing support for all our residents and their loved ones. I will be sure to pass on your kind words to all the team. Kindest regards.

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Review from J C (Daughter of Resident) published on 23 January 2020 Submitted via Postal Card
Overall Experience

My mother has been a resident for 6 years, during this time she has been continually well cared for. My sister and I are welcomed by staff at every visit, any questions are answered and we are generally happy with every aspect of care given. The management is approachable and very helpful and I'm very happy that La Fontana is my mother's home. Thank you.

Reply from Immacolata Jacobs, Media Marketing at La Fontana

We really appreciate you completing this wonderful review. It is lovely to read your positive comments on the care and support received by your mother. Our staff take great care and respect when providing support for all our residents and their loved ones. I will personally ensure all the team at La Fontana are aware of your positive feedback. Kindest regards.

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Review from N G (Son of Resident) published on 23 January 2020 Submitted via Postal Card
Overall Experience

The welfare and happiness of the resident are paramount. My mother seems very content and well looked after.

Reply from Immacolata Jacobs, Media Marketing at La Fontana

We really appreciate you completing this wonderful review. Feedback is greatly valued by the team and allows us to ensure we are delivering a very high standard of care and support. I will make sure all our staff at La Fontana know of your kind words. All the best.

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Review from J A (Husband of Resident) published on 23 January 2020 Submitted via Postal Card
Overall Experience
La Fontana is a modern, purpose-built care home, single story, set in extensive grounds.

All rooms are very well furnished and equipped, eg. ensuite, TV, fridge and underfloor heating. Both care staff and housekeeping staff develop personal relationships with the residents which aids contentment and general happiness. It is obvious that all staff take pride in carrying out their duties.

Reply from Immacolata Jacobs, Media Marketing at La Fontana

We greatly appreciate the time you have taken to complete this wonderful review. It is lovely to read your positive comments on the home and the care and support received by your wife. Our staff take great care and respect when providing support for all our residents and their loved ones. I will personally ensure that all the team are aware of your comments and feedback. Kindest regards.

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Review from M S (Daughter of Resident) published on 21 January 2020 Submitted via Postal Card
Overall Experience

My mother suffers from Dementia, having looked after her for 8 years, we had to seek help with her. So La Fontana and its staff have been camp for her for a year. The staff are kind and patient, with all the residents. It's a very clean home, and with this difficult disease, I feel that they cope well with the difficulties every day brings, as every day is a challenge.

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Review from Tara P (Daughter of Resident) published on 13 January 2020 Submitted via Website
Overall Experience
I'm submitting a follow-up review as I've been very impressed by recent improvements at the home and the staff's actions to remedy my recent concerns. Allocating permanent staff to each unit has made a big difference and the staff have really impressed me with their initiative, implementation of activities and sensory equipment and their pride in my mum's unit. The quick action taken to allay recent concerns and find a better way of working was also greatly appreciated. Communication has also improved which impacts everything else.

The staff treat my mum with respect and tailor care to suit her needs. They are always very friendly and welcoming to me and happy to listen to any concerns I have.

Reply from Florin Vranceanu, Manager at La Fontana

Dear Tara, thank you very much for taking the time to write this review for us. We really appreciate your feedback and I can assure you that we are continuing the improvements.

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Review from S P (Wife of Resident) published on 2 December 2019 Submitted via Postal Card
Overall Experience

The care given by every member of staff could not be better and the facilities offered are superb.

Reply from Immacolata Jacobs, Media Marketing at La Fontana

Thank you kindly for taking the time to review La Fontana. We are pleased to read your positive comments. Our staff take great care and respect when providing support for our residents. I shall be sure to share your review with them. All the best.

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Review from Phillip (Son of Resident) published on 1 October 2019 Submitted via Website
Overall Experience
My father had been very well looked after during the past 6 years until passing away. The environment is lovely and kept very clean, as was his room.
I have always found all carers and staff to be professional, but more important, kind and caring. The outside areas are first class too.

Carers always knew how my father was and could understand his needs, despite his lack of mobility and speech. They always had time to talk to me and were very friendly and welcoming. I am very grateful to everyone at La Fontana for looking after my dad. Thank you all so much.

Reply from Immacolata Jacobs, Media Marketing at La Fontana

We really appreciate you completing this wonderful review, especially at this challenging time. Our staff take great care and respect when providing support for all our residents and their loved ones. I will personally ensure all the team at La Fontana are aware of your positive feedback. May we wish you and your family well for the future.

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Review from Ruth W (Daughter of Resident) published on 27 September 2019 Submitted via Website
Overall Experience

Unfortunately, again staffing levels are unacceptable at times leaving the residents at risk. Also, some staff don't' seem to read up notes on residents. On a positive, most of the staff are caring.

As the staffing seems to be an issue I think the management should sort this out as far as I am concerned this is very important.

The cleanliness of the building is good as is the food.

Reply from Immacolata Jacobs, Media Marketing at La Fontana

Thank you for taking the time to write your review. Feedback is greatly valued by the team and allows us to ensure we are delivering a very high standard of care and support. I’m sorry to read of your comments regarding the staff, this is certainly not what we would expect. I have informed the manager of your comments. Kindest regards.

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Review from Jenny B (Friend of Resident) published on 25 September 2019 Submitted via Website
Overall Experience
Residents do not have sufficient individual attention. There seems to be no routine that ensures essentials such as hearing aids, spectacles, sticks are in place from first thing in the morning. A comprehensive list of personal items needed by each resident should be in each room, so staff coming in at different times know exactly what each resident needs. I have questioned missing hearing aids and spectacles and have been told the staff were unaware that the resident needed them. The communication books are a good idea, in theory, are simply not used.

Staff only engage with residents to see to a specific need. Organised activities are not offered daily. Televisions are on constantly, but there is nothing instantly available for residents to do. Simple activities and stimuli are needed - sorting trays, boxes of beads and strings, colouring books, large Lego, children’s scissors for cutting activities, dolls, dolls clothes, oversized packs of cards, magazines. None requires close supervision.

Reply from Immacolata Jacobs, Media Marketing at La Fontana
Thank you so much for allowing us the time to meet with you yesterday. Your feedback and suggestions were invaluable and have helped us to improve our service. We hope that you found the time spent with us beneficial also.

As discussed; please in future speak with Florin as he will be able to...  

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Review from Colin S (Power of Attorney of Resident) published on 18 September 2019 Submitted via Website
Overall Experience

The resident appears to be getting a high level of care appropriate to her needs. As I live so far away, it is difficult to judge her everyday care when we visit as she cannot communicate in any meaningful way. We have always found her well looked after when we visit.

Reply from Immacolata Jacobs, Media Marketing at La Fontana

Thank you for taking the time to write your review of La Fontana. Feedback is greatly valued by the team and allows us to ensure we are delivering a very high standard of care and support. Kindest regards.

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Review from Tim W (Son of Resident) published on 18 September 2019 Submitted via Website
Overall Experience
Usually a good standard. Some staff shortages. Some cleanliness issues.

Great facilities, events, safety and events

Reply from Immacolata Jacobs, Media Marketing at La Fontana

Thank you for taking the time to write your review. Feedback is greatly valued by the team and allows us to ensure we are delivering a very high standard of care and support. I’m sorry to read of your comments regarding staff shortages and cleanliness as this is certainly not what we would expect. I have informed the manager of your comments. Kindest regards.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 April 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

4 Bed Vacancies

Posted: 31 July 2026

Rooms available for people living with dementia, dementia nursing or nursing. This stunning home settles just outside Martock, overlooking the Mendips. 24-hour nursing and a full activities program, and our innovative sunroom with reminiscence

News (0) & Events (0)

News

There are no news items for La Fontana.

Upcoming Events

There are no upcoming events for La Fontana.

Awards / Recognitions (1)

  • 26 Sep 2014Recipient: La Fontana

Accreditations

There are no accreditations posted yet for La Fontana.

Meet the Team (2)

Sue Stephens
Sue StephensJob Title:Interim ManagerJoined: 2026

I am the manager at La Fontana care home in Martock, Somerset.

Cherize Taylor
Cherize TaylorJob Title:Administrator

A dedicated administrator known for keeping things running smoothly behind the scenes. Skilled in organisation, communication, and problem-solving, with a focus on efficiency and supporting team success.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact La Fontana to verify any information. View our terms and conditions. La Fontana has an Enhanced Service -more info.