La Fontana

The resident appears to be getting a high level of care appropriate to her needs. As I live so far away, it is difficult to judge her everyday care when we visit as she cannot communicate in any meaningful way. We have always found her well looked after when we visit.

Great facilities, events, safety and events

She stays here for a short respite while her carer goes on holiday; so is not a full-time resident. They gave her the same room so it is all familiar to her which is important. It is 3 mins from my home so regular visits are easy.

Always made welcome when visiting, staff always friendly and helpful.

My friend stayed for 2 weeks respite. He suffers from severe dementia and likes to walk most of the day. La Fontana gives him that luxury. It meant that he slept better and he was also looked after very well. He was clean, tidy and most of all, happy. He was respected by the staff and given delicious food. What a lovely place. Really secure too which is very important.

In the months leading up to admission, she felt very unsafe and insecure. Now she feels safe and well looked after.

My father was a resident at La Fontana for the last few weeks of his life. He had complicated and demanding needs and the staff met and surpassed the care necessary. From beginning to end my father was treated with respect and compassion and us, his family too. I would have no hesitation in recommending this wonderful team and excellent home.

As a family, we are well satisfied with our choice of La Fontana and have found the staff to be understanding of our emotions as well as providing outstanding care for my husband he is comfortable, warm, well fed and looked after as one would look after one's own child.

I would like to thank the staff and tell you I can’t recommend La Fontana highly enough.

La Fontana is spacious, clean, light and very secure with an open layout. No stairs or narrow corridors as seen in many other care homes. Since my mother has been a resident, our family is happy in the knowledge that she is safe and well cared for when we leave her. Carers treat residents kindly and with dignity. Staff and particularly management are approachable and deal with any concerns or issues that have arisen. On the downside, I feel stimulation and conversation between staff and residents is sadly lacking.

I will buy Mum some new clothes, alter some of her other ones. I bought Mum some new pants but the washing has melted the stitching around the waist of them. I have bought them home to repair.

La Fontana is a very well run care home and the staff and facilities are excellent. I have always had the utmost professional service and understanding.

The home is kept clean and tidy and the food is of a good standard. They have looked after my Dads needs well, he is settled and calm in his environment which is as much as we could have hoped for.

Generally, everything runs well. My only concern is lack of staff to cover breaks and in my personal opinion, this leaves residents at some risk during these times if remaining staff are providing care in a room for a resident. It leaves the floor unattended. However, on the many times, I've raised this point, I'm told the staffing levels meet legal requirements so I guess there will be no change. Overall, I'm very happy with the level of care.

My mother has been resident since December 2017. The staff are attentive to her needs, speak to her and interact with her kindly and appear to like her. There is good communication with me and I have no concerns about her care at La Fontana.

She is currently in a vegetative state sadly and so need optimum care and support. I cannot praise La Fontana enough. For their exemplary care for my mother. They know her well being incredible and any change to her health is reported immediately to GP and family. Security is amazing as are all the staff, every single member. Somerset is very lucky to have this home serving the area.

Generally excellent. Staff are wonderful and do their very best. I have raised this point many times that there are not enough staff in each unit to cover breaks etc. In my view, it leaves a dangerous shortage that if two staff are providing personal care to a resident the others are unsupervised - potentially at risk. I am always informed the home meets "the legal requirement" of staff.

I am a retired GP myself with 33 years experience of looking after patients in care homes and La Fontana is by far the best nursing home that I have ever visited! Spacious, light, airy, plenty of staff, lovely atmosphere and super care.

Since visiting my husband for the past three years or so, I can confirm that the residence is always kept clean - no smells. The staff are caring and in general, the majority are excellent. This is a very demanding job where patience and dignity are observed. Carers also support a relative visiting who may be quite upset to see one's loved one with dementia.

My husband found the fact upsetting that other residents would help themselves to his belongings! He has been reasonably content (given his personal problems). He loves the food and has shown, at last, contentment with his surroundings. Have had big problems with clothes either going missing or being replaced with something that is not his!