La Fontana

Foldhill Lane, Martock TA12 6PQ
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9.3 78 Reviews
  • La Fontana, Martock
La Fontana Care Home is a purpose-built care home in Martock, Somerset, offering Residential, Nursing, Palliative, Respite and Specialist Dementia Care. Set within beautiful countryside surroundings, the home provides high-quality, person-centred care in a warm and welcoming environment.

Residents benefit from a varied activities programme, dementia-friendly landscaped gardens, petting farm experiences and comfortable communal spaces designed to promote wellbeing and social engagement. Supported by a dedicated and compassionate team, La Fontana enables residents to enjoy a fulfilling lifestyle while receiving tailored care to meet their individual needs.
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Care Provided by La Fontana

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1635
  • Self-Funded Residential Dementia Care: from £1635
  • Self-Funded Nursing Care: from £1635
  • Self-Funded Nursing Dementia Care: from £1635
  • RESPITE Self-Funded Residential Care: from £1635
  • RESPITE Self-Funded Residential Dementia Care: from £1635
  • RESPITE Self-Funded Nursing Care: from £1635
  • RESPITE Self-Funded Nursing Dementia Care: from £1635
The price(s) shown are provided by the care home. Contact La Fontana for full pricing details and T&Cs.

Contact La Fontana to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact La Fontana to confirm what's included and get a personalised quote:

Good to Know

Person in Charge

  • Helen Smith (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 40+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2013
  • Number of floors: 1

Room Information

  • Single Rooms (76)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (76)

Visiting

  • Free visiting at the home

Parking

  • Parking is available

La Fontana Reviews (78)

9.3

La Fontana has a Review Score of 9.3 (9.253) out of 10, based on 14 reviews in the last 2 years.
Over all time La Fontana has 78 reviews.

Overall Experience
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Date Published
  • 78
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Reviewer Connection to La Fontana
  • 27
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Total of 78, showing 61-78
Review from David W (Husband of Resident) published on 18 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On visiting, staff are friendly and helpful and always keep me informed on my wife's health and wellbeing. The staff are very approachable and always make time if I have needed to talk or ask any questions.
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Review from Julia C (Daughter of Resident) published on 18 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident in La Fontana for 4 1/2 years and both my sister and myself are very happy and impressed by the care and surroundings she is given. We cannot fault this lovely nursing home.
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Review from Garrie W (Husband of Resident) published on 11 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The service we have received to date has been excellent. Knowing that your loved one is in a safe and caring place does make our minds feel a lot better. La Fontana has redefined the standard of nursing care.
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Review from Christine M (Wife of Resident) published on 5 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been here for nearly a year.
He settled in straight away as the staff and management were so caring and gave my husband dignity and compassion with his complex needs.
The rooms are so spacious and furnished to a high standard and the bathroom is a wet room which is excellent.
The
gardens are outstanding and give the whole home a wonderful aspect. The food is always at a high standard with good variety.
Reply from Sharon Warren, Public Relations Manager at La FontanaThank you very much for taking time to share your thoughts and views of La Fontana. It's vitally important to receive reviews from our relatives. I will be sure to share your comments with all the team at the home.
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Review from David D (Son of Resident) published on 9 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Reception is easy to interact with and visiting access is good. There is an adequate number of staff and they are often visibly engaged with residents. Residents appear content within the limitations of their own state (e.g. dementia).
Refreshments are freely available and living and kitchenette facilities
are clean. My mother appears well cared for and communications from the care home indicate due attention to details of personal living (e.g. hair dressing, foot care, clothing needs).
Reply from Sharon Warren, Public Relations Manager at La FontanaOn behalf of La Fontana and Notaro Care Homes, thank you for writing such a detailed review of our home in Martock. I will be sure to pass on your comments to the staff working within the home.
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Review from Fiona R (Power of Attorney of Resident) published on 28 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is a calm environment, staff very kind and attentive. Visitors always made welcome.
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Review from Janette O (Daughter of Resident) published on 28 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleasant home, facilities excellent, plenty of staff and clean and easily accessible. Entertainment/activities seem to be sporadic. In the beginning, Pa was taken out, but nothing since last year. Keeping me informed of Pa's welfare - very good.
Reply from Sharon Warren, Public Relations Manager at La FontanaHi, Firstly can I thank you for taking the time to write a review of La Fontana. It's so wonderful for the hardworking staff to hear the lovely comments often made by our relatives, I will be sure to pass them on. I will also highlight your concerns around what appears to be a lack of external trips. I will notify the manager, who should be in touch with you shortly.
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Review from Thomas H (Husband of Resident) published on 28 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On the majority, the home is very clean most of the time. Staff are friendly and helpful. However, my wife has a broken left leg and has to wear a brace during waking hours. Some care assistants cannot fit the brace, after 3 months, this is not ideal. The brace is fitted immediately when I report this.
The food and personal hygiene is above normal standards.
Reply from Sharon Warren, Public Relations Manager at La FontanaMany thanks for taking sharing your views and opinions of La Fontana. I would like to say that I have raised your concerns with the Management of the home and hope you hear a desirable response soon. Please feel free to contact me directly, if you have not heard from someone shortly. Kind regards.
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Review from Margaret P (Daughter of Resident) published on 28 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This purpose built home for dementia care has been a godsend to me as there is no way I could have cared for my mother. To say that she is a difficult customer is a huge understatement. I am totally in awe of the staff who have to deal with her and other challenging residents.
Reply from Sharon Warren, Public Relations Manager at La FontanaWe thoroughly appreciate the time you have taken to write your review of La Fontana. I will ensure that all the staff looking after Mum receives your comments. On behalf of the company, thank you
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Review from David M (Husband of Resident) published on 28 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Ever since my partner was placed in this home, I cannot fault the care and attention she has received. It has been impeccable. The staff are excellent, the rooms cannot be faulted and the food is excellent. Overall, I cannot fault this home.
Reply from Sharon Warren, Public Relations Manager at La FontanaMany thanks for taking the time to review the care and services at La Fontana, I will be sure to pass on your comments to the staff who cared for your partner.
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Review from Jude H (Daughter of Resident) published on 5 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum is generally extremely well cared for in this well appointed dementia care home. We visit her regularly and she is always dressed nicely and often greets us with some small token of recognition, aided by us and the staff reminding her who we are.
there have been a few concerns regarding Mum
losing weight a little too rapidly but this has been addressed by our dad visiting at lunchtimes a couple of times a week at meal times when she can then be assisted with feeding and our dad eats there as well which he enjoys.
The staff are on the whole extremely patient and very positive with Mum, it's always clean and generally tidy, there's often entertainment provided and Mum enjoys that.
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Review from Brian P (Son of Resident) published on 30 September 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother moved to La Fontana in March 2014. Sadly she passed away a few days ago at the age of 98. My family and I have nothing but praise and admiration for the devoted care she received from all the Staff at the care home. We were always kept fully informed regarding any changes to her care and were
always made welcome when visiting her.
The end of life care was delivered with dignity and respect which was reassuring to us at a very difficult time. We were impressed with La Fontana from the day we first walked in and that has never wavered.
I would have no hesitation in recommending La Fontana.
Reply from Sharon Warren, PR Manager at La FontanaThank you so very much for taking the time to write such a lovely review of La Fontana and our staff that work there. I will be sure to pass on your comments. We are thrilled and touched to hear that your mum was given the care, support and dignity every individual rightly deserves. Thank you once again for sharing such kind words.
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Review from Dave R (Son of Resident) published on 20 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my father was moved from a nursing home in Surrey he arrived in a very distressing state, my wife and my brother had collected him and conveyed him to Somerset. On arrival the staff came to his aid and gave him first aid, called the on-call doctor, and the next day he was transferred to hospital
where he spent the next 2 weeks recovering from various problems. On his return to La Fontana he was given the best care - myself, my wife and the rest of the family thank the staff.
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Review from C T (Husband of Resident) published on 1 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Home is excellent, well staffed, very clean, no smells that are unpleasant. Good chefs. Well managed caring staff. Good ratio of staff to patients. Purpose built, good security and plenty of activities.
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Review from Julie M (Daughter of Resident) published on 31 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are always made to feel welcome whenever we visit. Staff are always kind and respectful to the residents. I feel well informed about the care my mother is receiving. The home is clean and well ordered.
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Review from T W (Husband of Resident) published on 28 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We wife has been a resident at La Fontana for nearly 4 years. The home should be a benchmark for the government would be well advised, to at the least copy these standards. She has frontal lobe dementia and needs constant care. The management and staff are providing this both to my wife and myself when
her condition upsets me. I will be forever grateful to this, they are wonderful.
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Review from G S (Son of Resident) published on 28 January 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our first appearance the premises afford the residents a large amount of personal space, whether it be in their own room or communal setting, and within a short period of time all residents are treated as neighbours. The restriction between units by way of electronic pass is a shame but practically
essential.
Individual care can vary between carers but generally the well-being of the resident is well catered for. At times communication between carers and residents is difficult due to the residents disabilities and/or various accents, written daily accounts/records vary with each author and at times difficult to comprehend.
The facilities are kept clean and tidy but on occasions staff need reminding of special request/defects. Laundry whilst being done regularly can be damaged or discoloured on occasions. There appears to be an abundance of food and drink with residents encouraged at all times. Staff appear relaxed and able to cope with the individual residents needs.
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Review from Paul H (Son of Resident) published on 28 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good Food. Excellent cleanliness. Excellent staff. Excellent events for staff or to take residents out. Great outlook. great internal entertainment. Information to me re anything.
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Current Review Score: 9.3 (9.253)

Overview of Review Score

The Review Score of 9.3 (9.253) out of 10 for La Fontana is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.482 for La Fontana is calculated as follows: ( (99 Excellents x 5) + (49 Goods x 4) + (17 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 166 Ratings = 4.482
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.771 Points relating to the number of positive Reviews for La Fontana is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 = 3.85
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2. 14 Positive Reviews ÷ 15.2 = 0.921
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Oct 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

4 Bed Vacancies

Posted: 02 Jun 2026

Rooms available for people living with dementia, dementia nursing or nursing. This stunning home settles just outside Martock, overlooking the Mendips. 24-hour nursing and a full activities program, and our innovative sunroom with reminiscence

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Awards / Recognitions (1)

Meet the Team (2)

Sue

Sue Stephens

Job Title: Interim Manager Joined: 2026

I am the manager at La Fontana care home in Martock, Somerset.

Cherize

Cherize Taylor

Job Title: Administrator

A dedicated administrator known for keeping things running smoothly behind the scenes. Skilled in organisation, communication, and problem-solving, with a focus on efficiency and supporting team success.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact La Fontana to verify any information. View our terms and conditions. La Fontana has an Enhanced Service - more info.