La Fontana

Overall care good with small concerns.

My mother has been a resident for the past six years and as her dementia has developed the staff have continued to provide a safe and secure environment for her care, always treating her with kindness and respect. The design of the building and spacious setting mean that she can be cared for in a pleasant and appropriate environment.

On visiting, staff are friendly and helpful and always keep me informed on my wife's health and wellbeing. The staff are very approachable and always make time if I have needed to talk or ask any questions.

My mother has been a resident in La Fontana for 4 1/2 years and both my sister and myself are very happy and impressed by the care and surroundings she is given. We cannot fault this lovely nursing home.

The service we have received to date has been excellent. Knowing that your loved one is in a safe and caring place does make our minds feel a lot better. La Fontana has redefined the standard of nursing care.

The gardens are outstanding and give the whole home a wonderful aspect. The food is always at a high standard with good variety.

Refreshments are freely available and living and kitchenette facilities are clean. My mother appears well cared for and communications from the care home indicate due attention to details of personal living (e.g. hair dressing, foot care, clothing needs).

The home is a calm environment, staff very kind and attentive. Visitors always made welcome.

Very pleasant home, facilities excellent, plenty of staff and clean and easily accessible. Entertainment/activities seem to be sporadic. In the beginning, Pa was taken out, but nothing since last year. Keeping me informed of Pa's welfare - very good.

On the majority, the home is very clean most of the time. Staff are friendly and helpful. However, my wife has a broken left leg and has to wear a brace during waking hours. Some care assistants cannot fit the brace, after 3 months, this is not ideal. The brace is fitted immediately when I report this. The food and personal hygiene is above normal standards.

This purpose built home for dementia care has been a godsend to me as there is no way I could have cared for my mother. To say that she is a difficult customer is a huge understatement. I am totally in awe of the staff who have to deal with her and other challenging residents.

Ever since my partner was placed in this home, I cannot fault the care and attention she has received. It has been impeccable. The staff are excellent, the rooms cannot be faulted and the food is excellent. Overall, I cannot fault this home.

The staff are on the whole extremely patient and very positive with Mum, it's always clean and generally tidy, there's often entertainment provided and Mum enjoys that.

I would have no hesitation in recommending La Fontana.

When my father was moved from a nursing home in Surrey he arrived in a very distressing state, my wife and my brother had collected him and conveyed him to Somerset. On arrival the staff came to his aid and gave him first aid, called the on-call doctor, and the next day he was transferred to hospital where he spent the next 2 weeks recovering from various problems. On his return to La Fontana he was given the best care - myself, my wife and the rest of the family thank the staff.

Home is excellent, well staffed, very clean, no smells that are unpleasant. Good chefs. Well managed caring staff. Good ratio of staff to patients. Purpose built, good security and plenty of activities.

We are always made to feel welcome whenever we visit. Staff are always kind and respectful to the residents. I feel well informed about the care my mother is receiving. The home is clean and well ordered.

We wife has been a resident at La Fontana for nearly 4 years. The home should be a benchmark for the government would be well advised, to at the least copy these standards. She has frontal lobe dementia and needs constant care. The management and staff are providing this both to my wife and myself when her condition upsets me. I will be forever grateful to this, they are wonderful.

The facilities are kept clean and tidy but on occasions staff need reminding of special request/defects. Laundry whilst being done regularly can be damaged or discoloured on occasions. There appears to be an abundance of food and drink with residents encouraged at all times. Staff appear relaxed and able to cope with the individual residents needs.

Good Food. Excellent cleanliness. Excellent staff. Excellent events for staff or to take residents out. Great outlook. great internal entertainment. Information to me re anything.