Search...

Lakeside Care Home

25 Whiteknights Road, Reading, Berkshire RG6 7BY
B&M Care Ltd Logo
Jobs
Lakeside Care Home logo
Lakeside Care Home, Reading
Lakeside Care Home, Reading
Lakeside Care Home, Reading

Lakeside Residential Care Home, in Reading, has been purpose-built to suit a variety of residential care needs, including for individuals with a form of dementia.

The home makes the most of the skills of a talented team, all well-qualified and up-to-date with modern care methods, supported by a company that takes pride in the quality of care achieved.

Service users receive a personalised service that aims to protect the dignity and individuality of those with care needs, repecting personal freedoms and offering access to numerous activities.

Care Provided by Lakeside Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,370From £1,400
Residential Dementia CareFrom £1,410From £1,460

Contact Lakeside Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Magda West(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (72)
  • Single Rooms with ensuite Wet Room (72)

Lakeside Care Home Reviews (67)

Submit a Review
8.2

Lakeside Care Home has a Review Score of 8.2 (8.222) out of 10, based on 2 reviews in the last 2 years. Over all time Lakeside Care Home has 67 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Lakeside Care Home
Loading...
Showing 67 reviews matching selected criteria
Review from C C (Resident / Service User) published on 19 January 2018 Submitted via Postal Card
Overall Experience

The room and its facilities comfortable and there was little interference unless requested, from staff. I was never very clear about why I had come - it was my first visit. Our lives were not regimented. Meals were good and (roughly) on time. There was little that we were asked to do.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Audrey F (Resident / Service User) published on 18 January 2018 Submitted via Postal Card
Overall Experience

I was recommended and very glad this was the one chosen.

The entertainment is excellent. The hairdresser on premises is wonderful.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Diane M (Resident / Service User) published on 15 January 2018 Submitted via Postal Card
Overall Experience

I have no complaints. Food and accommodation excellent. Plenty of varied activities and company and staff are very pleasant and helpful. My room has a pleasant outlook and serviced very well.

Facilities
Care / Support
No Rating
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jennifer B (Daughter of Resident) published on 5 June 2017 Submitted via Website
Overall Experience
I think that Lakeside is a wonderful care home for my Mum. However, I am very concerned that my Mum does not have a jug of water by her at all times. The jug is taken away for washing in the morning and doesn't reappear until later in the day. My Mum has told me that sometimes it doesn't come back until 2 pm. This is a real concern to me and I have mentioned it to the staff but I've not seen this sorted yet.

Will this problem be addressed? Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Michelle N (Granddaughter of Resident) published on 31 May 2017 Submitted via Website
Overall Experience

Lakeside is a lovely care home. We have needed to raise some issues around room cleanliness, the menu and being given a choice, questioning a delay in attention from a Doctor and access to activities which we learned afterwards were cancelled. Staff are quick to address any issues and my Grandmother does say that she is happy at Lakeside. For these reasons, I would recommend Lakeside.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M K (Son of Resident) published on 19 May 2017 Submitted via Postal Card
Overall Experience
No major concerns. My mother seems to be well cared for.

A system to let us know if a letter arrives for her would be useful. It would be easy to miss an important appointment.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J R (Daughter of Resident) published on 6 April 2017 Submitted via Postal Card
Overall Experience
There are sometimes not enough staff on duty which leads to insufficient care for individuals.

The food can be variable and I feel that more could be spent to provide a more interesting diet.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from John N (Husband of Resident) published on 29 March 2017 Submitted via Postal Card
Overall Experience
My wife has been a resident since 11th June 2012.
She suffers from vascular dementia, type 2 diabetes and incontinence.
Her dementia increasingly takes the form of bad temper and threats to staff, her incontinence has recently got worse.
The staff treat her with patience and sympathy, the accommodation is good and she appears to like the food provided.
She has recently put on weight where previously it has been controlled.

Communication between the care home and myself is not as good as it should be.

Facilities
No Rating
Care / Support
Cleanliness
No Rating
Treated with Dignity
Food & Drink
No Rating
Staff
Activities
No Rating
Management
Safety / Security
No Rating
Rooms
Value for Money
No Rating
Review from Ken M (Son of Resident) published on 29 March 2017 Submitted via Postal Card
Overall Experience
My mum moved her in February and was made to feel welcome straight away. The staff were very friendly and helped her to settle into her new surroundings quite quickly.

Staff are polite and communicate well with mum and the family when necessary. We are happy we chose Lakeside, they seem to provide the correct care and support that mum needs to ensure a happy and safe environment.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M R (Son of Resident) published on 29 March 2017 Submitted via Postal Card
Overall Experience
My dad has only been in Lakeside for 6 weeks but he is clearly safe, clean, shaven and smart at all times.
The carers are all busy, professional and caring for the residents. They are also friendly and easy to approach.
The is kept very clean and tidy and I notice that staff are keen to ensure belongings are returned to the resident.

Overall we are very pleased with the service.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A S (Son of Resident) published on 21 March 2017 Submitted via Postal Card
Overall Experience

The review was informative and gave an up to date assessment of mum's condition and progress. Although she's been advised on a move upstairs we were given a good choice of rooms.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Colleen N (Daughter of Resident) published on 1 March 2017 Submitted via Postal Card
Overall Experience
My mother was only at Lakeside for less than 2 months following a rapid decline in her condition. During her short stay, she settled in really well, entertaining the wonderful carers with her stories of a colourful life. She was lovingly looked after and we, as her family looked forward to visiting her. She was always clean, her room tidy and always well looked after. She even complimented them on their food.
Mum and ourselves were always treated with respect and compassion.

Our only regret is that she was not with the home longer.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Barbara H (Daughter of Resident) published on 13 February 2017 Submitted via Website
Overall Experience

My Mum was at Lakeside only a short while but the care she received was excellent. The kindness and consideration were evident and they helped my Mum walk better and interact more than she had done at home, for this the family were very grateful. They were very attentive and nothing was too much trouble, even making sure her nails were well polished and painted! The staff were so welcoming and you could just tell they really enjoyed their jobs. The whole atmosphere was friendly and comforting.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Angela D (Daughter of Resident) published on 21 September 2016 Submitted via Postal Card
Overall Experience
Lakeside is very welcoming. The staff are outstanding and truly care about mum. We know mum is safe and well looked after and we are reassured every time we leave her. The activities at the home are outstanding - mum used to enjoy them before she deteriorated. The home has a lovely atmosphere and the staff are very approachable.

They genuinely care about mum. We wouldn't hesitate to recommend Lakeside to anyone who needs to put their loved one in a care home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Nicola V (Daughter of Resident) published on 21 September 2016 Submitted via Postal Card
Overall Experience
Most days my father receives excellent care and support from the regular carers working at B&M Care. Sometimes I find the agency staff are not really qualified/experienced in dealing with this special group. Considering how much we pay for my dad's care I expect better quality food and some new bedding please!

And if it's not raining take him outside.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Tracey F (Daughter of Resident) published on 20 September 2016 Submitted via Website
Overall Experience

My mother who is in her 80's suffers from moderate dementia and has been resident here for 9 months. This is a well-run home with clean, light spacious rooms and good communal areas. Windows are often open so bad smells are limited. The staff seem very dedicated and caring and always welcome family visitors and whilst there have been new staff members there is a core of long standing staff who hold senior positions and look after the residents very well.

Meals are good and varied, although my mother doesn't eat much, they do try to encourage her to eat and they quickly worked out she is very keen on puddings so is often offered seconds!!

There is a timetable of monthly activities including exercises, quizzes, bingo, day trips out in a mini bus to cafes and supermarkets and lots of crafting and they cater for the varied needs of the residents well. Having had experience of 3 other care homes for elderly relatives, this one is by far the best we have used and I would recommend.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A A (Son of Resident) published on 13 September 2016 Submitted via Postal Card
Overall Experience

On behalf of my mother, she is getting a very good service.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Charlotte F (Daughter of Resident) published on 6 September 2016 Submitted via Postal Card
Overall Experience

Fantastic newly build premises with beautiful gardens. Always clean and odour free. Solid staff team who genuinely care about the residents. Very experienced manager who supports the staff and residents well. The only problem my father ever reported was he didn't like some of the meals. Doctors visit twice weekly and district nurse daily. Chiropodist and hairdressers also visit regularly. Relatives and friends always welcome to visit and staff very good about keeping relatives updated abut the welfare of residents.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Carol J (Daughter of Resident) published on 5 September 2016 Submitted via Postal Card
Overall Experience

My mother moved into Lakeside a week ago. She seems to have settled down quite quickly. She enjoys her meals. The care staff which I have met all seem very pleasant.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jane M (Daughter of Resident) published on 5 September 2016 Submitted via Postal Card
Overall Experience

My mother has been a resident for over 3 years and I have no worries or concerns.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 August 2023
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

6 Bed Vacancies

Posted: 29 July 2026

Residential and Dementia Care

News (0) & Events (0)

News

There are no news items for Lakeside Care Home.

Upcoming Events

There are no upcoming events for Lakeside Care Home.

Awards / Recognitions (3)

  • 28 Feb 2019Recipient: B&M Care Ltd
  • 01 Feb 2018Recipient: B&M Care Ltd
  • 01 Apr 2017Recipient: B&M Care Ltd

Accreditations

There are no accreditations posted yet for Lakeside Care Home.

Meet the Team (1)

Magda Burdzy
Magda BurdzyJob Title:Home ManagerJoined: 2018

Since joining Lakeside in 2012 as a Care Assistant, B&M Care has supported and developed Magda's career, resulting in a number of promotions, including her most recent appointment to Home Manager in December 2018. With a degree in Photography and an NVQ Level 5 in Health & Social Care, Magda's education has encouraged her to combine theory-based practice with her passion for creativity, which ultimately encourages both her and her team, to deliver something truly unique within the home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lakeside Care Home to verify any information. View our terms and conditions. Lakeside Care Home has an Enhanced Service -more info.