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Lakeside Care Home

25 Whiteknights Road, Reading, Berkshire RG6 7BY
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Lakeside Care Home, Reading
Lakeside Care Home, Reading
Lakeside Care Home, Reading

Lakeside Residential Care Home, in Reading, has been purpose-built to suit a variety of residential care needs, including for individuals with a form of dementia.

The home makes the most of the skills of a talented team, all well-qualified and up-to-date with modern care methods, supported by a company that takes pride in the quality of care achieved.

Service users receive a personalised service that aims to protect the dignity and individuality of those with care needs, repecting personal freedoms and offering access to numerous activities.

Care Provided by Lakeside Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,370From £1,400
Residential Dementia CareFrom £1,410From £1,460

Contact Lakeside Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Magda West(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (72)
  • Single Rooms with ensuite Wet Room (72)

Lakeside Care Home Reviews (67)

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8.2

Lakeside Care Home has a Review Score of 8.2 (8.222) out of 10, based on 2 reviews in the last 2 years. Over all time Lakeside Care Home has 67 reviews.

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Showing 67 reviews matching selected criteria
Review from M T (Daughter of Resident) published on 13 July 2020 Submitted via Postal Card
Overall Experience

My mother was a resident at Lakeside from March 2018 until her death in May this year. Apart from a few minor occasions, we were very happy with our choice of Lakeside for her. She was treated with kindness and dignity. Whenever there was a problem, we were contacted promptly and kept up to date with her needs. Comments from the staff suggested to me that they understood her - and enjoyed her sense of humour, which is great. Minor issues were, for example, having to request two or three times for a haircut appointment - but, in the grand scheme of things, that wasn't important. What was important was the wonderful care given.

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Review from Josie (Granddaughter of Resident) published on 17 April 2020 Submitted via Website
Overall Experience

Excellent home, they treat the residents with kindness and respect. I love my Nan and couldn’t ask for a better home for her to live in.

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Review from Colin M (Son of Resident) published on 30 March 2020 Submitted via Website
Overall Experience

I would like to thank all the staff during this difficult period. I have called on two occasions to find out how our dad is getting on. And on each call, the staff have been very helpful and gave me all the time I needed to find out how he was. They have also sent photo's of him by email. Thank you.

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Review from S P (Daughter of Resident) published on 11 December 2019 Submitted via Postal Card
Overall Experience

My overall view of the care that my father receives is that he is treated with respect, dignity and genuine care by all the staff at Lakeside Residential Care Home.

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Review from Jane L (Daughter of Resident) published on 3 September 2019 Submitted via Website
Overall Experience
My mother came to Lakeside in 2015 following a period of respite care in another home. She was suffering with dementia and had begun to wander away from home.
We were immediately struck by how relaxed she seemed following what we anticipated would be an uprooting and unsettling move. Her bedroom was nicely decorated and furnished and she quickly settled into her new surroundings.
Two photos on her bedroom door (one from her 20’s and one more recent) helped her to recognise her bedroom.
It was the quality of staff that also stood out. She had a named key worker who stayed with her throughout her time in the home (almost five years). We had regular reviews and views were sought and acted upon. If things ever went wrong and we raised an issue it would be acted upon.
Most importantly staff RESPECTED the residents and treated them with utmost dignity. There was huge affection shown to my mother and great efforts made to meet her needs.

The care was superb at the end of life.

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Review from Brian L (Son of Resident) published on 22 October 2018 Submitted via Postal Card
Overall Experience
We have only just arrived (one week ago) but so far my mum is very happy and therefore so am I! Staff and management are all very friendly and make us feel very welcome.
The room is a good size and decor, furniture looks 'as new'.
Early days, but activities all appear excellent too.

Thank you.

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Review from Sheila B (Wife of Resident) published on 17 October 2018 Submitted via Postal Card
Overall Experience

My husband was a resident at Lakeside for 3 weeks respite care. He has a rare neuro condition which affects mobility/balance. His condition deteriorated during his stay resulting in loss of balance and frequent falls. Manager, team leader and care staff were amazing working together to ensure his safety. The care given to my husband was excellent, nothing was too much trouble to make him comfortable.

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Review from Alison T (Daughter of Resident) published on 2 October 2018 Submitted via Postal Card
Overall Experience

I have noticed a huge improvement at Lakeside. My mother has been resident on Floor 1 for over 4 years with very bad Alzheimers. There has been a complete revamp on her floor. Decorating, furniture and carpeting and communal area has been set out as 3 rooms. The residents look much more relaxed in a very homely setting. The staff are friendly and caring. I used to psyche myself up to visit mum but now I look forward to it. She is much more relaxed also.

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Review from John G (Son of Resident) published on 31 July 2018 Submitted via Website
Overall Experience

Mum is in the best place for her and is now content with her situation, thanks to the staff at Lakeside Residential Care Home.

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Review from Sandra L (Daughter of Resident) published on 31 July 2018 Submitted via Postal Card
Overall Experience

Putting my mother here was the hardest thing I have done. All the staff here gave the whole family full support. I am so grateful for the care given to my mother. She was encouraged to join in the activities. She loves it when I take her into the garden, which is well kept. If she does not like the menu then another meal is cooked for her. 100% happy.

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Review from Paul H (Son of Resident) published on 25 June 2018 Submitted via Postal Card
Overall Experience

Excellent caring staff to both the resident and family. Observant to resident's needs/wishes. Well updated on resident's needs. A kind and friendly team from top to bottom.

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Review from Helen T (Daughter of Resident) published on 18 June 2018 Submitted via Postal Card
Overall Experience
My mother has been in Lakeside now for over seven years. Throughout this period, she has been treated with dignity and well cared for. I am glad that she is in such a good home.

The staff keep me informed and consult me when appropriate.

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Review from L L (Friend of Resident) published on 21 May 2018 Submitted via Postal Card
Overall Experience

Excellent care and plenty of activities. Good food and personal care re hygiene. Clean clothes etc. Such an improvement in both hers and my quality of life.

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Review from Jane B (Daughter of Resident) published on 11 May 2018 Submitted via Postal Card
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The staff are friendly and caring and know the residents by name. I'm kept informed by the staff both in person and by phone. The staff do genuinely seem to care about their residents.

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Review from Rebecca T (Granddaughter of Resident) published on 11 May 2018 Submitted via Postal Card
Overall Experience

Staff genuinely care and nothing seems to much trouble. My grandfather is always clean and well presented and is happy in the home. Carers have often gone above and beyond in caring for grandad and we have peace of mind that he's well cared for. Home is well presented, homely and welcoming.

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Review from Isobel R (Friend of Resident) published on 10 May 2018 Submitted via Postal Card
Overall Experience

Lakeside seems very clean and comfortable and the residents well cared for. What strikes me - in contrast to other care homes I have visited - is the interaction between the residents who sometimes sit in little groups chatting to each other. It is a lively residential home.

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Review from Ann W (Regular Volunteer) published on 19 March 2018 Submitted via Postal Card
Overall Experience

Having visited Lakeside for over 6 months+. I have always been impressed by the care, cleanliness and brilliant attitude of the staff.

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Review from Caroline C (Regular Volunteer) published on 15 March 2018 Submitted via Postal Card
Overall Experience

The staff are friendly, attentive and act straight away. A home is only as good as the manager leading and the staff. Excellent at Lakeside Residential Care Home the rooms are welcoming.

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Review from C N (Son of Resident) published on 25 January 2018 Submitted via Postal Card
Overall Experience

Excellent care on 2nd floor, especially from the team leader. Inclusive, warm atmosphere and friendly staff.

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Review from Doreen H (Resident / Service User) published on 19 January 2018 Submitted via Postal Card
Overall Experience

I would not want to live anywhere else. I enjoy the meal times, food well prepared and tasty. Staff exemplary. A choice of all activities which are enjoyable. A view of the lake is truly beautiful. A joy to live here.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 August 2023
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

6 Bed Vacancies

Posted: 29 July 2026

Residential and Dementia Care

News (0) & Events (0)

News

There are no news items for Lakeside Care Home.

Upcoming Events

There are no upcoming events for Lakeside Care Home.

Awards / Recognitions (3)

  • 28 Feb 2019Recipient: B&M Care Ltd
  • 01 Feb 2018Recipient: B&M Care Ltd
  • 01 Apr 2017Recipient: B&M Care Ltd

Accreditations

There are no accreditations posted yet for Lakeside Care Home.

Meet the Team (1)

Magda Burdzy
Magda BurdzyJob Title:Home ManagerJoined: 2018

Since joining Lakeside in 2012 as a Care Assistant, B&M Care has supported and developed Magda's career, resulting in a number of promotions, including her most recent appointment to Home Manager in December 2018. With a degree in Photography and an NVQ Level 5 in Health & Social Care, Magda's education has encouraged her to combine theory-based practice with her passion for creativity, which ultimately encourages both her and her team, to deliver something truly unique within the home.

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