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Kentford Manor

Jeddah Way, Kennett, Newmarket, Suffolk CB8 8JY
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Highly recommended. All staff are friendly and welcoming.I H(Son of Resident/Service User)
Kentford Manor, Newmarket
Kentford Manor, Newmarket
Kentford Manor, Newmarket

Kentford Manor, in Kennett, Newmarket provides the best of care in beautiful surroundings. The dedicated team offers residential, nursing and dementia care on a permanent or short-term basis.

Each en-suite bedroom is designed with residents' comfort in mind, there are even larger suites available for couples. Residents can enjoy the stylish lounges, welcoming café, cinema room and hair and beauty salon. Outside the beautiful, landscaped gardens are the ideal spot to...  

Care Provided by Kentford Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 88 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,724From £1,939
Residential Dementia CareFrom £1,819From £2,046
Nursing CareFrom £1,989From £2,238
Nursing Dementia CareFrom £2,084From £2,345
Respite stays are subject to a 20% uplift on the prices shown above. Fees are subject to a pre-admission
needs assessment which is required to fully understand the level of care and support required by each
individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing
Contribution (FNC) if you are eligible.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply

an agreed hourly charge for this service.

Contact Kentford Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Hannah Nurse(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2011

Room Information

  • Single Rooms (88)
  • Single Rooms with ensuite Wet Room (85)

Kentford Manor Reviews (119)

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9.7

Kentford Manor has a Review Score of 9.7 (9.722) out of 10, based on 23 reviews in the last 2 years. Over all time Kentford Manor has 119 reviews.

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Showing 119 reviews matching selected criteria
Review from D C (Daughter of Resident) published on 16 March 2017 Submitted via Postal Card
Overall Experience

Mum is being looked after excellently. She is bedridden, can not sit up on her own, and cannot do anything for herself. she has a catheter and is incontinent. The staff are so good with her; they feed her, wash her and make her laugh. I would recommend Gracewell of Kentford to anyone retired or a patient. Management are friendly and always have a smile for us.

Reply from UK Marketing, Marketing Assistant at Kentford Manor
Thank you for taking the time to share your experience of Gracewell of Kentford.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Kentford Team

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Review from G D (Son of Resident) published on 16 March 2017 Submitted via Postal Card
Overall Experience

It is a great relief for the family to know mum is somewhere where she is safe, well cared for and where she enjoys her days here from too many worries.

Reply from UK Marketing, Marketing Assistant at Kentford Manor
Thank you for taking the time to share your experience of Gracewell of Kentford.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Kentford Team

Facilities
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Treated with Dignity
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Review from Nicholas P (Son of Resident) published on 16 March 2017 Submitted via Postal Card
Overall Experience

My mother has been resident in Gracewell of Kentford since June 2015 following the death of my father in February 2014 and the onset of vascular dementia and Alzheimer's. Gracewell of Kentford has an excellent level of care and well-being towards the residents in very clean and well-maintained surroundings. Mother feels secure (not contained) and the staff are wonderful in their care and attitude.

Reply from UK Marketing, Marketing Assistant at Kentford Manor
Thank you for taking the time to share your experience of Gracewell of Kentford.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Kentford Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from S G (Wife of Resident) published on 16 March 2017 Submitted via Postal Card
Overall Experience

Gracewell of Kentford looks after my husband kindly, patiently and cheerfully at all times.

Reply from UK Marketing, Marketing Assistant at Kentford Manor
Thank you for taking the time to share your experience of Gracewell of Kentford.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Kentford Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
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Safety / Security
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Value for Money
Review from Barbara B (Niece of Resident) published on 14 March 2017 Submitted via Postal Card
Overall Experience

My first experience of Gracewell of Kentford was a visit to view the suitability of the home for my aunt aged 94 years. It is a wonderfully kept home which can provide all of her needs. Aunt moved into Gracewell of Kentford in October 2016. Since then I have found that ALL members of staff have been magnificent with such kindness and care to Aunt. I couldn't ask for more from ALL of your staff. MANY THANKS.

Reply from UK Marketing, Marketing Assistant at Kentford Manor
Thank you for taking the time to share your experience of Gracewell of Kentford.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Kentford Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Warwick H (Son-in-law of Resident) published on 14 March 2017 Submitted via Postal Card
Overall Experience
Gracewell has provided a haven of security and accommodation. My Mother-in-law has dementia and the onset was in January 2016.

The care home is very modern and very well furnished. I visit regularly and the staff are both capable and welcoming. The food is good and my Mother-in-law is well looked after. Given her condition, Gracewell is an ideal home for her.

Reply from UK Marketing, Marketing Assistant at Kentford Manor
Thank you for taking the time to share your experience of Gracewell of Kentford.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Kentford Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
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Safety / Security
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Review from Joyce H (Wife of Resident) published on 14 March 2017 Submitted via Postal Card
Overall Experience

Exceptionally warm, comfortable and friendly care home with a happy atmosphere and friendly helpful staff. Food menus were not quite to the standard as advertised on menu boards.

Reply from UK Marketing, Marketing Assistant at Kentford Manor
Thank you for taking the time to share your experience of Gracewell of Kentford.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Kentford Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R P (Son of Resident) published on 14 March 2017 Submitted via Postal Card
Overall Experience

Great staff and lots going on. Top quality care.

Reply from UK Marketing, Marketing Assistant at Kentford Manor
Thank you for taking the time to share your experience of Gracewell of Kentford.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Kentford Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
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Safety / Security
No Rating
Rooms
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Review from Simon G (Son of Resident) published on 14 March 2017 Submitted via Postal Card
Overall Experience

Dad is happy - he is well looked after, being safe, warm and well-fed. He wants for nothing and we are welcome to visit to suit us. Everyone among the staff use his name and understand his needs.

Reply from UK Marketing, Marketing Assistant at Kentford Manor
Thank you for taking the time to share your experience of Gracewell of Kentford.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Kentford Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Melanie L (Daughter of Resident) published on 14 March 2017 Submitted via Postal Card
Overall Experience

Excellent - wonderful staff and management.

Reply from UK Marketing, Marketing Assistant at Kentford Manor
Thank you for taking the time to share your experience of Gracewell of Kentford.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Kentford Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Anthony H (Resident / Service User) published on 14 March 2017 Submitted via Postal Card
Overall Experience

Good service provider - standards must be retained.

Reply from UK Marketing, Marketing Assistant at Kentford Manor
Thank you for taking the time to share your experience of Gracewell of Kentford.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Kentford Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Tim B (Son of Resident) published on 13 January 2017 Submitted via Website
Overall Experience

A modern home in a village environment. Purpose built building with easy access to all parts. Adequately manned with trained, caring staff who maintain good rapport with the residents and show interest in their well-being and personal needs. Clean both in appearance and smell with well lit and tidy rooms and common areas. Food is well prepared with ample portions and menu choice and a good variety. To a layman's eyes the nursing care standards give good cover and reaction to individual needs. Management is hands on and approachable and there is clear communication between them and the residents' relatives.

Reply from UK Marketing, Marketing Assistant at Kentford Manor
Thank you for taking the time to share your experience of Gracewell of Kentford.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Kentford Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Richard C (Son of Resident) published on 25 November 2016 Submitted via Website
Overall Experience

My mother moved into Gracewells about 6 weeks ago from a hospital after having suffered a stroke. We are extremely happy with the level of nursing care provided and the attentive and caring nature of the staff. In particular, the quality and regularity of the entertainment provided are excellent and very stimulating for my mother.

Reply from Heather, Marketing Assistant at Kentford Manor
Thank you for taking the time to share your experience of Gracewell of Kentford.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Kentford Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Garry S (Regular Volunteer) published on 3 November 2016 Submitted via Website
Overall Experience

As a visiting project I am always astounded by the one to one care and the high quality of the facilities on offer. Having an activities coordinator that puts on lots of varied and themed events is a must to keep the minds active and is achieved here with great sucess.

Reply from Heather, Marketing Assistant at Kentford Manor
Thank you for taking the time to share your experience of Gracewell of Kentford.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Kentford Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
No Rating
Review from Philip F (Resident / Service User) published on 3 November 2016 Submitted via Website
Overall Experience
I have been Visiting Gracewell (formerly under a different name) since its opening. I can honestly say this is the finest home in the Newmarket and surrounding area and we are very lucky to have it.
The facilities are second to none as is the care. If there were a league table for Care homes Gracewell would most definitely be top of the Premier League.

Five-star service all round.

Reply from Heather, Marketing Assistant at Kentford Manor
Thank you for taking the time to share your experience of Gracewell of Kentford.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Kentford Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Graham F (Son of Resident) published on 28 October 2016 Submitted via Website
Overall Experience

The home is run for the residents and there is generally a relaxed and jolly atmosphere. They have their own Bistro style restaurant where they can have an aperitif if they wish and a glass of wine or something similar. The dining tables are beautifully laid for lunch and residence family can stay for lunch whenever they want. The staff are really kind with a sense of humour. The residents could not be better looked after. My mother is very happy there and is able to manage with the minimum of fuss and no stress.

Reply from Heather, Marketing Assistant at Kentford Manor
Thank you for taking the time to share your experience of Gracewell of Kentford.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Kentford Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Steve H (Son of Resident) published on 28 October 2016 Submitted via Website
Overall Experience

The staff at Gracewell of Kentford are fantastic. This is the key that makes the home a great place for elderly relatives that need constant care. The staff turnover is very low and this consistency ensures a smooth running and caring environment.

Reply from Heather, Marketing Assistant at Kentford Manor
Thank you for taking the time to share your experience of Gracewell of Kentford.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.

The Gracewell of Kentford Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sue (Daughter of Resident) published on 11 May 2016 Submitted via Postal Card
Overall Experience

Generally this care home is excellent but lately I feel that there has been a decline. I visit my mother most Saturdays sometimes on other days. This last weekend 16th April, her windows wouldn't open due to being jammed by something she had hanging on there but when I went to reception there was no one around to tell/report also I've noticed on several visits that her table is unclean with dried on food and drink I suspect that it's wiped everyday but this isn't sufficient to get into cracks etc. Otherwise the family have been pleased with the level of care mum has received.

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Review from Marysa N (Daughter of Resident) published on 4 August 2015 Submitted via Website
Overall Experience
I was really pleased and impressed by the level of care given to my mother in the two years that she resided at the home. Suffering from dementia, she was always treated with love and respect by the immensely caring staff. The home was always welcoming and friendly when I visited and the staff were never too busy to stop and chat about what Mum had been doing and how she was getting on. Kentford Manor is a very attractive building and the common parts are beautifully decorated and the rooms practical, clean and comfortable. It never felt clinical and I appreciated being able to come and go whenever I chose. The food always looked appetising, especially the home baking!

I cannot thank the staff enough for giving Mum a truly happy, contented and above all dignified final two years. The immense sadness her family feel now that she has died is much reduced by the knowledge that she died peacefully in Kentford Manor surrounded by people who genuinely cared for her. Thank You.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 January 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (45) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Kentford Manor.

Awards / Recognitions (120)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Kentford Manor.

Meet the Team (1)

Hannah Nurse
Hannah NurseJob Title:Home Manager

I started working at Care UK in 2014 through an agency for Glastonbury Court. I’m proud to have worked my way up, having started in the domestic team, then moved into care and a managerial position as a residential lead at Davers Court, followed by Home Manager roles at Mildenhall Lodge and now Kentford Manor.

I see managing a care home as a privilege. I am very passionate about my role and doing the best for the home, residents, relatives and colleagues. I believe that being open and honest, relatable, reliable and approachable to all groups is very important to achieve the best outcomes for all.

I love working at Kentford Manor because of the challenge of my new role, and I’m excited to build new relationships with the team and, most of all, the lovely residents and families here.

To be successful in this role, you need to have patience, empathy, and an understanding of different residents, staff, and family members. You should be polite, always be there to listen and try to understand every situation through different eyes.

The best part of my job is seeing the residents happy, having fun and being able to live their lives the best they can.

A big passion of mine is football, and I love to spend time with my daughter. We love to watch her dad play football all weekend.

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