Brinnington Hall, Stockport, Greater Manchester
Brinnington Hall, Stockport, Greater Manchester
Brinnington Hall, Stockport, Greater Manchester

Brinnington Hall in Stockport provides both residential and dementia care packages. All of Brinnington Hall's rooms are en-suite and come with telephone point, internet access and mini-fridge as standard. Each room is also equipped with a flat screen TV, digital channels and personal DVD player.

Carers take pride in running a service that is both friendly and efficient, respecting personal choice and providing a satisfying visit for relatives and loved ones.

An activities programme ensure there are always plenty of interests to enjoy, and a nutritious food menu that accounts for any dietary issues is another pleasing addition.

Group: Ideal Carehomes

Person in charge: Christina Durnam (Home Manager)

Local Authority / Social Services: Stockport Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 67 Service Users

Registered Care Categories*: Dementia • Old Age

Admission Information: Ages 65+.

Single Rooms: 67

Rooms with ensuite WC: 67

Facilities & Services: Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Brinnington Hall: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

1 Bed Vacancy

posted 13 Nov 2017

Residential & Dementia Vacancy

Reviews

9.6 Brinnington Hall has a Review Score of 9.6 (9.552)

The Review Score of 9.6 (maximum of 10) for Brinnington Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 33 Reviews over all time. This Average Rating is also the rating value for Brinnington Hall in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 16 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.552 for Brinnington Hall is calculated as follows: ( (251 Excellents x 5) + (113 Goods x 4) + (29 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 395 Ratings = 4.552

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Brinnington Hall is based on 16 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 13.4 positive Reviews (67 registered maximum number of service users ÷ 5). 16 Reviews ÷ 13.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    24
  • Good
    8
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Brinnington Hall?

  • Extremely LIKELY
    27
  • Likely
    5
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    1

Reviewer Connection to Brinnington Hall

  • Daughter of Resident/Service User
    12
  • Son of Resident/Service User
    5
  • Daughter-in-law of Resident/Service User
    3
  • Friend of Resident/Service User
    3
  • Brother of Resident/Service User
    2
  • more

When my auntie moved in last year, we used to find that her clothes had gone missing and that she would be wearing other people's clothes. This was very upsetting and not a good start.

Her health has deteriorated and she has been in hospital a few times.
The first week she fell in the garden early in the morning while staff were outside having a smoke. There have been times when she has gone into hospital without a member of staff. It's very important that she has someone with her who knows her as she has dementia.

There have also been times when these hospital visits have not been necessary and she ends up in hospital for days, all because she needs to be assessed at the home and they take days to go out and assess her in hospital.

This is very upsetting and distressing for her and her family.

How likely would you be to recommend Brinnington Hall? Extremely Unlikely

Average Rating: 

 2.8 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Don't Know

Management: Poor

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Poor

Claire Smith, Office Manager at Brinnington Hall responded to this review on 10 Oct 2017:

Many thanks for taking the time to review Brinnington Hall. At Ideal Care Homes we appreciate any feedback about the service we provide.
We encourage all visitors and residents to voice any concerns to the management team so that we are able to deal with these concerns efficiently once we are made aware of them.

Although we always strive to provide an escort for hospital visits, unfortunately, there are times when this is not possible for the sake of maintaining the safety of our residents in the home and where we believe that the safety of our residents would be compromised by sending a member of staff, we would not be in a position to offer this. We are aware that when a resident is required to go into hospital, that their care is passed over to medically trained health professionals who are qualified and trained to deal with dementia. They are given full information about the resident to aid them in caring for them as we would.

With regards to unnecessary hospital admissions, where we believe there to be an acute medical concern, we would always seek the relevant medical advice, which can sometimes lead to a decision made by the paramedic or doctor for hospital admission which is out of our control. As we are not a nursing home, we are not qualified to decide who qualifies for admission and who doesn’t and therefore we will continue to seek and follow the advice given to us.

In relation to carrying out assessments following an admission to hospital, we will always do this at the earliest opportunity when we receive information from the hospital that this is required. We are not able to conduct these assessments over the weekend period as this would compromise the safety of the home and so will always be conducted at the earliest convenience the following Monday.

Please do not hesitate to call into the home to discuss your concerns further should you wish to do so.

I come into Brinnington Hall on Tuesday every week to visit a friend.

I found everyone to be pleasant, the home seems well-run and always clean.

All the staff are very pleasant and hardworking too.

I have been visiting for around six months and Brinnington Hall is by far the best, mainly because of the staff who are wonderful. They seem to love what they do and love the residents.

How likely would you be to recommend Brinnington Hall? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Very good service, Dad seems happy. We can visit whenever which is great.
The staff are always helpful and do all they can.

How likely would you be to recommend Brinnington Hall? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Mum has been very well cared for and there is always a very happy atmosphere with plenty of activities and entertainment. The food is excellent and all the staff help to create a warm, homely atmosphere. As well as making sure her medication and hygiene standards are kept up.

How likely would you be to recommend Brinnington Hall? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

I have found my experience with Brinnington Hall on the whole very good. Everyone is helpful and friendly.

How likely would you be to recommend Brinnington Hall? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

The staff at Brinnington Hall are lovely and they work hard to support residents, many of whom have challenging forms of dementia.
They preserve people's dignity and privacy.
I'm slightly worried by the fact that I am admitted without any check of who I am or who I'm visiting.
I'm disappointed that my mother-in-law has been without her spectacles on visits I made twice recently.
She can hardly see without them so it matters.

How likely would you be to recommend Brinnington Hall? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Excellent

Helen Chermside, Customer Service Executive at Brinnington Hall responded to this review on 26 May 2017:

Thank you for taking the time to review Brinnington Hall. Ideal Carehomes appreciates all feedback about our homes and following your review, we have been in touch with our team at the home regarding your comments. One of our team will contact you directly to ensure your concerns are resolved fully. If you would like to discuss anything further please contact the Home Manager, who operates an open door policy, or telephone Customer Services on 0113 385 3570.

My mother came into Brinnington Hall directly from hospital for a 4-week respite care plan to get her up and running with the aim of returning to her home. She loved it so much she decided to stay there. She recovered well and was very well looked after by all the staff. The standard of the home and staff are very impressive. Visitors are very welcome and included her favourite Alfie the dog (who also loves the visit and attention from guests and staff). On behalf of all my family, thank you very much. My mother is much better, happier and safe thanks to all the staff at Brinnington Hall.

How likely would you be to recommend Brinnington Hall? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I am, as my family are pleased with all the staff, it's always a welcome smile when we call.
Always attentive to the residents ensuring their needs are looked at. Can't complain.

How likely would you be to recommend Brinnington Hall? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Mother has been a resident at Brinnington Hall for almost 3 months now and is beginning to settle in well, due to the caring staff, who are all friendly and approachable.
There is always a nice atmosphere and I have observed that all residents are treated with kindness and respect.

The home is modern, clean and spacious and is ideally designed to help people with dementia. Also, the meals provided for residents are excellent, cooked from scratch and very tasty. I would recommend Brinnginton Hall to anyone looking for good quality care.

How likely would you be to recommend Brinnington Hall? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

The care is generally good as is the attitude of the staff. The manager appears to listen and is willing to take action when concerns are aired.
Activities are planned and my mother seems to enjoy the majority of them.

How likely would you be to recommend Brinnington Hall? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

I attended Chinese pop-up restaurant for Chinese New Year. If I didn't know better, I wouldn't have thought I was in a care home. The bar was like a Chinese restaurant, the food was perfect as was the entertainment. The artist and backing dancers were so entertaining I really enjoyed it.
One lady was so entertaining with her dancing, she is such a bubbly girl and she made the night. The chefs made Brinnington Hall a night for me to remember.
As for all staff at Brinnington Hall, they are like one big happy family looking after residents like their families. Thank you. Couldn't ask for a better care home.

How likely would you be to recommend Brinnington Hall? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We attend a pop-up evening for the Chinese New Year. I can only say the effort that the manager and team put into the evening was outstanding and our mum thoroughly enjoyed herself. We were served an excellent meal by the managers and the wine and bubbly flowed. We had a singer and joined in the dancing - can't wait for the next one!

Thank you to all concerned.

How likely would you be to recommend Brinnington Hall? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Chinese evening meal. Lovely night, good entertainment friendly caring staff very well done and much enjoyed.

How likely would you be to recommend Brinnington Hall? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum moved into Brinnington Hall in November 2016. She had been living in a care home which was unable to meet her needs. The caring staff and management at Brinnington have treated her with kindness and patience and have managed to persuade her to sleep during the night and be up and dressed during the day which has been quite a challenge as she was refusing to even get out of bed. We can see that she is beginning to settle. Mum is not a good eater and we like the fact that we are encouraged to make her a cup of tea during our visits and eat toast and biscuits as needed.

How likely would you be to recommend Brinnington Hall? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Generally very good. But I am disappointed that my sister who is 92, having had a suspected heart attack, was allowed to go to hospital in an ambulance at night on her own, without a member of staff going with her.

How likely would you be to recommend Brinnington Hall? Likely

Average Rating: 

 3.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Good

Management: Satisfactory

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Satisfactory

Helen Chermside, Customer Service Executive at Brinnington Hall responded to this review on 11 Apr 2017:

Thank you for taking the time to review Brinnington Hall. Ideal Carehomes appreciates all feedback about our homes and would like to assure you that in an emergency situation where transfer to hospital is required, residents are placed in the safe hands of highly qualified Paramedics. We always provide an escort when it is possible to do so, without leaving the home short staffed and therefore other residents vulnerable. We contact relatives immediately so they can get to the hospital, should they wish. If you would like to discuss this matter further, please feel free to contact our Customer Services team on 0113 385 3570.

A friend of mine has recently gone to stay in the above home. In the short period she has been there, I have found the staff friendly and helpful. The environment is lovely. There is an air of calmness in the building. All the staff from the domestics, receptionists, kitchen and caring staff seem to have a welcoming attitude whenever you meet them.
I would only pass one negative comment - The design of the uniforms is good - but they are very drab!! Hope you will change the colour one day? (so not really a big complaint - as the care they provide for outweighs this minor thing)

How likely would you be to recommend Brinnington Hall? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Always been pleased with the care that Mum receives overall. There have been constant problems with the laundry service but since a new manager was appointed just over a month ago, this service has improved enormously. Staff treat residents with affection and dignity and do all they can to create a safe and homely environment. Food is of good quality too.

How likely would you be to recommend Brinnington Hall? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

A lovely social evening with a 1930's theme. Tables beautifully decorated, staff served us!! Food was scrumptious and the singer sang very atmospheric songs of the period. A lovely evening!

How likely would you be to recommend Brinnington Hall? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The facilities are excellent. When you enter the reception area you can feel the welcome. The staff work extremely hard. The whole place is clean and tidy. All the patients are treated with respect and dignity. All rooms are safe and secure.

How likely would you be to recommend Brinnington Hall? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

This care home really wants to look after it's residents, with staff (all the way through) who really care. We know our mum is being looked after.

How likely would you be to recommend Brinnington Hall? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I find all the staff at Brinnington Hall friendly, caring and extremely good with the elderly residents. Over the past four years (my mother was one of the original residents) Many residents have changed but the staff still remember them and reminisce which is lovely. I think the staff have far too much paperwork to do and perhaps in future this could be done on a tablet which I think would give them more time for the residents.

How likely would you be to recommend Brinnington Hall? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mum arrived at Brinnington Hall on the 22nd December, from her temporary care home. The family being myself, my husband and my brother had visited previous to her arriving. We could not fault it, we were made to feel very comfortable, given a bit of a tour and plenty of advice about the home. We loved everything about it, was modern, very spacious, friendly, clean, lovely rooms with en-suite, we were made to feel very welcome. We instantly new it was the right decision to make this home a permanent place of residence for our mum which the whole family are very happy about. We would not hesitate to recommend Brinnington Hall as a good choice.

How likely would you be to recommend Brinnington Hall? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother came to stay at Brinnington Hall in December 2015, they have made my mum very welcome and happy. Myself and my family are also very happy. My mum has very early stages of dementia a bit unsteady on her legs, she can do lots of things for herself. We have found my mum has settled in nicely.

How likely would you be to recommend Brinnington Hall? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We were warmly welcomed at Brinnington Hall and the staff were unfailingly courteous and helpful, showing real care towards both guest and family. We cannot praise them highly enough for making our mother/mother in law/grandmother feel valued during her last 5 weeks. Were she in better health she would have enjoyed all the activities and entertainment on offer. She certainly enjoyed a quiz, music/singing event and the Christmas Fair. Her room was very clean, pleasant and adapted for her stay, with a wonderful view. Staff excelled at listening and caring, not hurrying. They gave her dignity and self respect

How likely would you be to recommend Brinnington Hall? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been at Brinnington Hall Care Home for nearly three years now. In which time she has been shown loving care and help whenever needed. The carers have always done their best concerning my mothers wellbeing. A doctor has always been called if there has been any concern with her health. Over the past month my mothers care has been as good as always also cleanliness of the home is of a high standard.

How likely would you be to recommend Brinnington Hall? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The carers are adequate but whether they are fully trained I do not know. I certainly would not like to do their job. I don't suppose there is any care home 100% satisfaction in the country there will always be problems.
I could list the problems we have but at they are only minor and not serious I wont bother.

How likely would you be to recommend Brinnington Hall? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Satisfactory

The best care possible, dignity and respect at all times to my auntie and family. The care on the pathway to dying was touching and respectful, can't express the kindness and support that was given from all staff. Her time in care could not have been more peace of mind to the family who loved her so much.

How likely would you be to recommend Brinnington Hall? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I came to visit mum today at Brinnington Hall. Mum was having lunch, the food was hot and well prepared. The staff are always polite, friendly and always willing to help. The home is generally well kept, pleasant and warm. Mum appears to be comfortable, happy and cared for.

How likely would you be to recommend Brinnington Hall? Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

When we needed care for our family member, we found our about Brinnington Hall from a friend. We had looked around at quite a few care homes, but this one stood out from above the rest we looked at. From the moment we walked through the door we knew it was the home that our family member would be happy at. The guided tour was excellent, we even got a cup of tea, our family member has been in the residence now for nearly 18 months and is still smiling.

How likely would you be to recommend Brinnington Hall? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother has now been in Brinnington care home for 2 years. She is always treated with dignity and respect. Nothing is too much trouble for the staff, who are friendly and generally take care and consideration for all her needs.

How likely would you be to recommend Brinnington Hall? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Very very pleased that mum has been looked after in an excellent manner since being admitted to the care home.

How likely would you be to recommend Brinnington Hall? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The care and commitment and service provided by Brinnington Hall is excellent. The staff are all excellent and the food is excellent. If I have any issues about my dad I only have to speak to the staff or management and they are sorted. The home has improved since my dad went in there. I am happy for my dad to be in the home, I don't think he could be anywhere better. I was a carer in a home for 30 years so I know what to look for. I say again my dad could not be anywhere better and I praise the staff and management for their care.

How likely would you be to recommend Brinnington Hall? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Cheerful staff and pleasant accommodation overall very good.

How likely would you be to recommend Brinnington Hall? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

April 2017

February 2016

Job Vacancies

Staff Profiles

Christina

Christina Durnan

Job Title: Home Manager

Joined: 2016

Description:

“I like nothing more than spending time with the people who live at Brinnington Hall, listening to what they want from their home and making it happen.”

Christina has 15 years of experience working in the care industry, specialising in mental health and elderly care. Christina has worked in a variety of environments that care for people with varying mental health illnesses for people of different ages. Christina has completed the Dementia Champion training with the Alzheimer’s Society and uses her experiences and training to guide her staff team.

Christina is passionate about providing high quality person-centred care, building and developing a team of staff who are able to provide the highest standards with compassion and a natural flair for care. Christina believes that the smallest details matter and encourages her staff team to think outside the box when it comes to elderly and dementia care, and in particular in regards to daily activities for the residents.

Christina wants the residents to have a voice and to be in control of what happens in the home and in their lives, from carrying out staff interviews, to choosing wallpaper for the home, and she hosts regular meetings to ensure that everyone’s voice is heard.

Christina and the team at Brinnington Hall enjoy welcoming guests to the home, why not pop in for a cuppa and say hello?

Paul

Paul Fletcher

Job Title: Regional Director-North West

Joined: 2010

Description:

“I am passionate about creating great places to live by supporting our great team of care staff and ensuring our residents’ receive the best quality care in our homes.”

Paul has worked for the LNT Group for over 6 years. He first joined Ideal Carehomes in 2010 as a Home Manager, having previously managed the home when it was operated by Orchard Care Homes. Paul soon became a valued member of the team and managed two different Ideal Carehomes before being promoted to Area Manager in January 2012. Given his wealth of knowledge and experience as Area Manager, Paul was a prime candidate to become Regional Director in 2015. In this role, Paul takes a strategic lead in the oversight and development of our care homes.

Paul can frequently be found in the homes enjoying a cup of tea with residents and their families to better understand their needs whilst supporting the Home Manager to create aspirational lifestyle choices for our residents and overseeing all aspects of compliance. He gets a lot satisfaction knowing that the small changes he makes are supplementing the already excellent care being provided in the homes.

Paul has completed his NVQ Level 4 Leadership and Management in Care Services (equivalent to current NVQ Level 5) and Qualifications & Credit Framework Level 7 in Leadership and Development for Senior Management.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Brinnington Hall