Opened in 2011, Acer House in Weston-super-Mare is a mile away from the seafront.
Professional staff offer friendly and expert care to those with residential, dementia needs or short-term respite needs.
They offer a shared care experience with companion suites, designed for couples, siblings, or friends seeking a caring and supportive environment together.
The care home is keen to develop and maintain a happy and thriving community and help each resident to...
Opened in 2011, Acer House in Weston-super-Mare is a mile away from the seafront.
Professional staff offer friendly and expert care to those with residential, dementia needs or short-term respite needs.
They offer a shared care experience with companion suites, designed for couples, siblings, or friends seeking a caring and supportive environment together.
The care home is keen to develop and maintain a happy and thriving community and help each resident to enjoy a fulfilling life.
Good relations are kept with the local community. The home raises money for charity and provides plenty of varied social activities and entertainment. Many residents like to help with the upkeep of the beautiful gardens.
Unique to this home is its own beach hut, which is an added popular attraction when it comes to trips to the promenade and seafront.
Residents can take full advantage of the onsite facilities including an activities room, cinema, therapy room and hairdressers all accessible daily.
Contact Acer House Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Fees are dependant upon successful pre-admission assessment and room choice
The price(s) shown are provided by the care home. Contact Acer House Care Home - Avery Healthcare for full pricing details and T&Cs.
Acer House Care Home - Avery Healthcare has a Review Score of 9.8 (9.815) out of 10, based on 28 reviews in the last 2 years.
Over all time Acer House Care Home - Avery Healthcare has 143 reviews.
My mother has been a resident in Acer House Care Home for four and a half years, initially with my father who died in the home in February 2015 having been wonderfully cared for by the staff. I feel so lucky to have had such fantastic care provided for my parents. I visit three times a week and it...
My mother has been a resident in Acer House Care Home for four and a half years, initially with my father who died in the home in February 2015 having been wonderfully cared for by the staff. I feel so lucky to have had such fantastic care provided for my parents. I visit three times a week and it is reassuring to see how happy my mother is in Acer House. I have never had a significant issue with the level of care. The staff are amazing, managers, carers and domestic they all do a great job.
It's an excellent care home. The staff are very helpful, kind and full of fun to residents and visitors. All the fresh flowers are very uplifting and changed regularly.
The bedrooms and public rooms are well appointed.
All in all a happy environment to be in.
It's an excellent care home. The staff are very helpful, kind and full of fun to residents and visitors. All the fresh flowers are very uplifting and changed regularly.
The bedrooms and public rooms are well appointed.
All in all a happy environment to be in.
This has to be the best residential home in Weston. The staff are caring, they treat residents with respect and dignity. The food is home cooked and delicious. The staff care for the family as well as the resident when things are difficult. The home is clean and well equipped with no nasty smells....
This has to be the best residential home in Weston. The staff are caring, they treat residents with respect and dignity. The food is home cooked and delicious. The staff care for the family as well as the resident when things are difficult. The home is clean and well equipped with no nasty smells. Superb in every way.
I thought Acer House was wonderful. The staff are very thoughtful and kind. They have provided a home from home for my mother. A great relief for me to know she is so well looked after.
I thought Acer House was wonderful. The staff are very thoughtful and kind. They have provided a home from home for my mother. A great relief for me to know she is so well looked after.
My mother has been at Acer House for about a year and as far as I can tell, she is very happy.
On the occasions I have visited her, the staff have demonstrations that they are very caring and despite having to deal with regular challenges, they still cope well.
My mother has been at Acer House for about a year and as far as I can tell, she is very happy.
On the occasions I have visited her, the staff have demonstrations that they are very caring and despite having to deal with regular challenges, they still cope well.
Warm, friendly, helpful staff. Very clean in the public places and also in the resident rooms. No faults in my eyes.
Warm, friendly, helpful staff. Very clean in the public places and also in the resident rooms. No faults in my eyes.
I and my two daughters visited many care homes before choosing this one which we believed stood out from the rest and in the time my wife has been there we have no reason to doubt that we made the right decision. First and foremost, the staff are so caring and obviously dedicated and the facilities...
I and my two daughters visited many care homes before choosing this one which we believed stood out from the rest and in the time my wife has been there we have no reason to doubt that we made the right decision. First and foremost, the staff are so caring and obviously dedicated and the facilities are outstanding. All our friends and family who have visited my wife have agreed that we would have been hard pressed to find a home that could offer more. Again the care shown by staff is amazing.
Mum and our family have enjoyed her...
Mum and our family have enjoyed her staying here.
I have very much appreciated the hospitable and friendly attitude of staff at Acer House. Very constructive help with all aspects and issues surrounding my friend who is resident at this nursing home. Acer House is a fine example of everything a nursing home should be.
I have very much appreciated the hospitable and friendly attitude of staff at Acer House. Very constructive help with all aspects and issues surrounding my friend who is resident at this nursing home. Acer House is a fine example of everything a nursing home should be.
My mother had to move from her own apartment because of her disability and frequent falls. We were concerned how she would cope going into a care home after living independently up to the age of 92. From day one at Acer House we knew that she would be happy there and she is. The home is bright,...
My mother had to move from her own apartment because of her disability and frequent falls. We were concerned how she would cope going into a care home after living independently up to the age of 92. From day one at Acer House we knew that she would be happy there and she is. The home is bright, cheerful, clean and modern. The care staff are just amazing, so approachable, nothing is too much trouble and any requests are sorted immediately. It's such a relief to us, her family, to know that mum is happy, settled and well cared for.
I cannot speak highly enough of the staff at Acer House Care Home. The care they gave to my mum in her last days was outstanding and the care and compassion they showed to me as well were second to none. Thank you Acer House for looking after all of us in these last few days/weeks. You made a very...
I cannot speak highly enough of the staff at Acer House Care Home. The care they gave to my mum in her last days was outstanding and the care and compassion they showed to me as well were second to none. Thank you Acer House for looking after all of us in these last few days/weeks. You made a very difficult time as gentle as possible.
My Mother-in-law has very limited mobility and has lived here for 6 weeks following discharge from hospital. From the beginning, nothing has been too much trouble. Moving in / liaison with hospital / sorting out medication, GP etc. was faultless. Her room is lovely with a large, fully adjustable...
My Mother-in-law has very limited mobility and has lived here for 6 weeks following discharge from hospital. From the beginning, nothing has been too much trouble. Moving in / liaison with hospital / sorting out medication, GP etc. was faultless. Her room is lovely with a large, fully adjustable bed and she was encouraged and helped to personalise it. The food is excellent. She chooses to eat in her room, but the dining room is pleasant with fresh flowers on the table (arranging them is one of the activities) staff are always helpful and pleasant. The ensuite wet rooms, with disabled facilities, in each room, are excellent. Probably the most important thing (for a lady who cannot move unaided) to the best of my knowledge, is when she rings the bell for help it is answered promptly and courteously. I cannot recommend this place highly enough. We are lucky.
Fantastic protecting, safe, loving environment for my mother. The change in her has been magnificent.
Fantastic protecting, safe, loving environment for my mother. The change in her has been magnificent.
The staff are very good at the home and the food is very good. They specialise in cakes and puddings which are lovely. My friend has been in here for 3 years and the staff are very caring.
The staff are very good at the home and the food is very good. They specialise in cakes and puddings which are lovely. My friend has been in here for 3 years and the staff are very caring.
This is an excellent care home. The staff and management are very caring and efficient. They are also very friendly and treat the residents like their own family. There are plenty of activities to keep the residents stimulated.
This is an excellent care home. The staff and management are very caring and efficient. They are also very friendly and treat the residents like their own family. There are plenty of activities to keep the residents stimulated.
Wonderful home with helpful staff. Unfortunately, my parents had to be moved to nursing.
Wonderful home with helpful staff. Unfortunately, my parents had to be moved to nursing.
My mum has been cared for in Ashcombe since mid-2014 and my dad on Milton since early 2015 to enable them to "live together" despite their very different states of health/care needs. We experienced two other less satisfactory local care homes prior to moving mum and dad to Acer House and have...
My mum has been cared for in Ashcombe since mid-2014 and my dad on Milton since early 2015 to enable them to "live together" despite their very different states of health/care needs. We experienced two other less satisfactory local care homes prior to moving mum and dad to Acer House and have nothing but praise for the caring staff, the amazing activities, lovely surroundings and rooms and the relationships staff (junior to senior, care or admin or other service) have with our parents and with myself and my brother and our offspring. We feel our parents have the best possible quality of life in their circumstances due to the care Acer House provides and we feel listened to, respected and valued.
Such a lovely home! The staff make you feel so welcome, they always go that extra step to making you feel at home rather than a visitor. My grandchildren love to come with me, they are catered for too. Just ask for the toy box! I was so happy that I was able to join my friend for lunch. These...
Such a lovely home! The staff make you feel so welcome, they always go that extra step to making you feel at home rather than a visitor. My grandchildren love to come with me, they are catered for too. Just ask for the toy box! I was so happy that I was able to join my friend for lunch. These things really do make a difference.
My father passed away last week a Acer Home after a year of superb care given to him, the staff were excellent so was his surroundings nothing was too much trouble, he died peacefully in his chair in his room which he loved, the staff were just as upset as we as a family were. I will miss going to...
My father passed away last week a Acer Home after a year of superb care given to him, the staff were excellent so was his surroundings nothing was too much trouble, he died peacefully in his chair in his room which he loved, the staff were just as upset as we as a family were. I will miss going to the home regular for my coffee and cake with dad. I can't thank them enough.
Although my mother is happy at the home, my brothers and our wives have been a little disappointed with some aspects of our mother's stay. Communication has not always been good. While there are some activities for residents, there is little effort to make sure that residents take part in...
Although my mother is happy at the home, my brothers and our wives have been a little disappointed with some aspects of our mother's stay. Communication has not always been good. While there are some activities for residents, there is little effort to make sure that residents take part in activities so that my mother spends a lot of time doing nothing in her room. It would be nice if the staff took some initiative to help residents with simple tasks. I have in mind the television and radio. My mother is too proud to ask for help with these. As a result, she does not watch much TV or listen to the radio. It would help if staff asked her if she would like one or other device on.
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Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Acer House Care Home - Avery Healthcare.
There are no accreditations posted yet for Acer House Care Home - Avery Healthcare.
Hello, my name is Sam, and I am delighted to be the Home Manager here at Acer House.
I have 20 years of experience within the healthcare sector and...
Hello, my name is Sam, and I am delighted to be the Home Manager here at Acer House.
I have 20 years of experience within the healthcare sector and have achieved qualifications including Levels 2, 3, and 5 Health and Social Care Diplomas, PTTLS Level 3, and Level 3 Health and Safety. Working in residential and nursing settings, I have been lucky enough to have a variety of roles including a Carer/Senior Carer, Home trainer, Housekeeping, Chef, Activities Co-ordinator, and Deputy Manager, gaining plenty of experience and valuable skills.
Within this time, I have shared many treasurable moments with the residents I have had the pleasure to meet along the way. One moment that I will cherish throughout my career was when I had the privilege to be taught how to knit by a very skilful resident living with dementia. It is such a great talent to have, and you will now often find me trying to join in with our knit-and-natter club.
I would best describe myself as someone who is very passionate, determined, and strong-minded. In my spare time, I spend most weekends cheering my son on from the sidelines at his football matches and love relaxing in the garden with my family.
Avery Healthcare, owners of Acer House, best stands out for their spacious, luxurious rooms, exceptional well-being programmes and highly trained, dedicated staff. And Acer House is no different. Our home is ideally situated in Weston-super-Mare, next to a beautiful park and boules green, which is a favourite amenity amongst our residents.
I look forward to welcoming you to the Acer House community.
Kirsty has been with Acer House since late 2019. She initially started as a senior carer and after 18months became the Deputy Manager. Following a...
Kirsty has been with Acer House since late 2019. She initially started as a senior carer and after 18months became the Deputy Manager. Following a short break from the role, she has returned to her position and brings with her almost 20 years of experience working in the health and social care sector. Kirsty is passionate and driven, supporting the smooth running of the home.
In her spare time, she loves nothing more than spending time with her beautiful granddaughter and her loyal dog.
Jackie joined the team as a senior carer in 2019, having already worked at Acer House for some time in the culinary department. Jackie supports the...
Jackie joined the team as a senior carer in 2019, having already worked at Acer House for some time in the culinary department. Jackie supports the Ashcombe Suite community and is a strong leader, ensuring the best possible outcomes for the residents living within the community.
In her spare time, Jackie goes for mini breaks with her husband to explore the UK countryside or spend time with her wonderful grandchildren.
Julie is a senior care assistant here at Acer House and has worked for Avery Healthcare since the home opened in 2011. Her vast experience of working...
Julie is a senior care assistant here at Acer House and has worked for Avery Healthcare since the home opened in 2011. Her vast experience of working in the health and social care sector has helped her in her role within the home and enables her to provide excellent person-centred care and support to each and every individual living within the home. Julie enjoys spending time in the garden and visiting friends and family in her spare time
Terry joined the team her at Acer House back in 2016 as a care assistant. Terry predominantly works on our memory care suite and says no two days...
Terry joined the team her at Acer House back in 2016 as a care assistant. Terry predominantly works on our memory care suite and says no two days are the same which adds to the fun and variety. Terry enjoys sports, a day at the races and spending time with friends and family.
Angith joined the team in April 2023 following a period of time working here through the agency he decided he would like to join the team...
Angith joined the team in April 2023 following a period of time working here through the agency he decided he would like to join the team permanently. Angith is always up for a laugh, loves joining in with the activities and events taking place in the home and has a kind, caring nature, a true support of Averys values.
Lisa joined the team in January 2024, having worked for the same care organisation for over 15 years. She is a hard-working and dedicated member of...
Lisa joined the team in January 2024, having worked for the same care organisation for over 15 years. She is a hard-working and dedicated member of the care team who puts residents' needs and wishes at the centre of everything she does. Lisa enjoys her role and responsibilities here and hopes to train as a senior carer and improve her skill set in our environment. Lisa enjoys spending time with her daughter, husband and pet dog in her spare time.
Marisa joined the team back in February 2021 after having successfully managed a care home in Burnham on Sea for over 20 years. Marisa's wealth of...
Marisa joined the team back in February 2021 after having successfully managed a care home in Burnham on Sea for over 20 years. Marisa's wealth of knowledge in the care sector has enabled her to transfer her skills to her role here at Acer House. In her spare time, Marisa enjoys walking her dog Max and spending time with her husband and grown-up daughters
Ola joined our Reception team in 2016 having previously worked for high-end jewellers, with her she brought extensive experience in customer...
Ola joined our Reception team in 2016 having previously worked for high-end jewellers, with her she brought extensive experience in customer service.
Ola will always welcome you with an enthusiastic big smile and knows the home, staff and community living within the home very well.
In her free time Ola will cook new Italian dishes, have a long walk or read a good book.
Customer Service Advisor, Front of House
Lindy joined our Reception Team in 2020 having worked in the care industry for a number of...
Lindy BlaneyCustomer Service Advisor, Front of House
Lindy joined our Reception Team in 2020 having worked in the care industry for a number of years. She is passionate about her role and has also become known as ‘FLO’ (Family Liaison Officer) Lindy has a great rapport with both residents and their families and is always willing to offer assistance in any way she can. Lindy is often heard laughing and chatting with our community and is a kind, compassionate member of the team with a fantastic knowledge of the home, facilities and services provided within the home.
Marius has worked at Acer House since 2016 and took over as head chef nearly 4 years ago. Marius enjoys creating culinary master pieces for our residents to enjoy.
Anna, originally from Poland joined Acer House in 2014 as a kitchen assistant and has worked her way to sous chef. Anna enjoys trying new recipes...
Anna, originally from Poland joined Acer House in 2014 as a kitchen assistant and has worked her way to sous chef. Anna enjoys trying new recipes and expanding her variety of dishes, never afraid to try something new. Anna enjoys spending time with her friends and travelling to Prague to see her son and Poland to visit her mother
Sandra has been at Acer House since 2016 working int he house keeping and laundry department. Sandra says the best thing about her job is the people,...
Sandra has been at Acer House since 2016 working int he house keeping and laundry department. Sandra says the best thing about her job is the people, staff, families and residents make coming to work a pleasure. In her spare time Sandra enjoys being a grandmother and spending time with her family, her favourite pass time is enjoying time in the garden with friends and family. Sandra enjoys puzzles and is often found sat with residents engaging in activities or being supported with her daily tasks by helpers living within the home.
Joanna Porter is a medically trained Complementary therapist.
In 2013, she qualified at Weston College with a level 3 in Indian Head Massage with a...
Joanna Porter is a medically trained Complementary therapist.
In 2013, she qualified at Weston College with a level 3 in Indian Head Massage with a grade distinction. Jo then went on to become a self-employed mobile holistic therapist visiting the elderly and the sick in their place of care. Also, in 2017, Jo achieved a level 3 and 4 in Complementary therapy at Ashley Down College in Bristol with a grade distinction. The courses Jo covered were Swedish body massage, Aromatherapy and Reflexology at an advanced level, also Deep tissue massage, Hot Stone therapy, Pregnancy massage and Sports and Remedial massage.
In 2021, Jo went on to achieve a Level 4 Diploma in Oncology massage. This qualification has helped her treat those who are dealing with all types of Cancer at all different stages of their illness.
Jo visits Acer House once a week on a Thursday to offer holistic therapy and massage to the residents, their families and staff. Her service is chargeable; however, she has very competitive rates and can be found in the spa treatment room
Natalie joined the team in November 2023, bringing with her years of experience in the care sector. Natalie enjoys walks with her partner and dog,...
Natalie joined the team in November 2023, bringing with her years of experience in the care sector. Natalie enjoys walks with her partner and dog, spending time with her children and exploring new Countries. Natalie prides herself on delivering person-centred care and support to each of the individuals living at Acer House Care Home
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