Ridley Park Care Home

Clean and very caring staff.

Ridley Park is well situated in a fairly quiet area, yet is handy for taking residents in wheelchairs to the town centre, the riverside and the park. The atmosphere is peaceful and welcoming. The staff in general are friendly and caring. Some staff are especially friendly, helpful and caring.

Ridley Park has cared for my dad for a few years now. I find the staff very caring and approachable and always take the time to listen to my concerns.

My mum has now been at Ridley Park for just over five months for nursing care. All the time she has been here, the standard of care has remained high. The nursing staff are really informative and keep you up to date with how she is doing. The carers are great, nothing is any trouble, and one of the girls really makes Mam smile with all her little jokes. They are all a fab team, and I feel they do care about how Mam is, and I couldn't ask for more.

My mother was admitted to Ridley Park Care Home in January 2023. After visiting several care homes in the area, I was very pleased to be offered a place for my mother. Ridley Park has got to be the best care home in the area, with a very good reputation. I know that my mother is well cared for in all respects, including her health and wellbeing. However, she does tell me that sometimes the food offered is not the best quality, which she has mentioned to the staff.

All of the staff at Ridley Park Care Home are brilliant - we had a very traumatic experience with Mum’s previous care home where she wasn’t being cared for, but the difference here is the staff have given her the care and attention she needs and physically the improvement has been amazing. Mum has gone from hospital end of life care in December to now being up and about, walking with a frame and has a much better quality of life. The staff are patient coping with her dementia and have been so supportive of the whole family. The home is clean, rooms are decorated nicely, facilities and activities are great and Mum is so much happier here she’s got a new lease of life. Can’t thank them enough for all they have done.

A few months ago through choice, my husband was transferred from another care home to Ridley Park Care Home. From the beginning it felt the right place for him to be. All the staff are friendly and helpful. The qualified staff are excellent at assessing and addressing his needs and any concerns are acted on immediately. All the staff treat him as a person, a human being. It's so lovely to see him and them laughing and joking together. It is heartbreaking for that person and family when your loved one needs to go into a care home. No words can express the relief for myself and family to see how happy and content my husband, their dad, is now. He could not be in any better place and after my visit I know I am leaving him in good hands.

My sister settled in well happy and new eating well.

The manager and staff have always been available to respond to our calls, enquiries, requests etc and phone calls with care, helpfulness and compassion. Covid has been a big challenge for everyone, staff have worked tirelessly to keep residents safe, doing their level best within Government guidance to assist families and kept informed and safe arrangements for Pod/room visits. Very tough times and we thank all at Ridley for their extremely hard work and support over the last 18 months whilst my husband has been a resident.

I find the staff and management to be very helpful. The staff take good care of my mum and have a good rapport with her. The only issue I find is the number of agency workers that are required as my mum has to get used to a new person on a regular basis.

Brilliant care, caring staff, can't ask for better.

The room is very nice and clean. The staff are all lovely. He is well looked after.

Satisfied with the care my sister receives at Ridley Park, they have been excellent at keeping COVID-19 at bay under very difficult circumstances.

I found the staff very caring to both client and relatives. The cleanliness of the home is excellent. We couldn't believe how our sister settled so well.

Ridley Park is excellent. All staff work extremely hard in ensuring that residents are well cared for. They are all very attentive and helpful.

Everything at Ridley Park is 100% - would always recommend this home it is exceptional.

I cannot even begin to express my love for this care home. My grandad resided with Ridley Park from April 2020 until February 2021 where he passed away. The care that was provided was amazing, each and every staff member went above and beyond for my grandad and our family. We can’t recommend and thank them enough, beautiful home.

Ridley Park care home provides a secure and caring environment for my 97-year-old father. The staff are extremely kind and patient. The last year has been difficult for everyone however, I'm not worried as I've been confident that my father's care needs have been met.

The staff have always been very helpful to my friend, who is profoundly deaf. They are patient and kind, and always welcome visitors and show them respect. I feel my friend, who now has no family, is safe and looked after well.

During the early part of February, my 97-year-old mother was very poorly and started to refuse food and drink. There was a concern that she was heading towards end of life. Given the situation, the Ridley Park management team granted me daily access to visit my mother in her room. Each visit being proceeded by the lateral flow Covid-19 test and the wearing of full PPE once inside the care home. The combination of superb nursing and care by all staff along with the stimulus provided by my regular presence, resulted in my mother starting to eat and drink again. Slowly, but surely, she became stronger, and her overall health is now much improved. My experience over the past month or so has further reinforced my view, consistently held over the three years that my mother has been a resident, that Ridley Park is an excellent care home.