Ridley Park Care Home

I wouldn't like to take the responsibility of recommending a nursing home to anybody. I do however tell everybody who asks how delighted I am with the care my Aunt receives at Ridley Park. The home is always spotless. The laundry is excellent and the staff friendly and helpful. I was so please to see everybody again this week after visiting was allowed. I would like to thank the staff for all their hard work throughout the last year.

Both my mother and father have been cared for extremely well by the friendly staff. The facilities are excellent.

As a family, including my mom, we came to the conclusion that my mom needed full-time care. From contacting the home to the present day, everyone has been helpful and very supportive. My mom is now settled and very very happy which is such a relief. I can't thank the staff enough especially at this present time dealing with Covid.

Ever since my Aunty moved into Ridley Park the staff within The Dunes Unit have been amazing. She has additional needs and all throughout her care they have shown her respect, dignity, and love. My Aunt is such a private and quiet lady but has built up some fabulous relationships with the staff and they treat her like a member of their own family. I couldn't ask for anything more.

I live over 300 miles from the home so my direct experience is limited to occasional visits, however, I am in very regular remote contact and overall these indicate a well run and very caring establishment. It was most welcoming but not altogether surprising that it has performed so powerfully during the COVID-19 crisis to date.

the staff understand my mother's needs and ensure she has the support she needs, whether it be eating, bathing, medical or absolutely anything else. My brother and sisters are totally satisfied with they're my mother receives and most importantly my mother is very happy to call Ridley Park her home.

The home gives a very good impression from the gardens and entrance with cafe, etc (very useful), the staff who are pleasant and helpful, they are kind to the residents which are mostly what is required. The food is good and plentiful and sandwiches are available if required. Activities are usually adequate (not available now so much because of social distancing), more could be provided at times but residents are not always interested. Musical entertainment is popular especially the old songs they know (one singer brought props which they liked).

My mum has now been in this care home for nearly nine years and throughout that time has always been given the best of care. Mum's level of care has remained at a very high standard even through these awful times. The staff are caring, hard-working and very friendly and I am so pleased I found this care home for Mum.

Ridley Park is a very beautiful care home. Our aunty is extremely well cared for and looked after. The staff are always supportive and willing to help. Especially being a carer myself I know the pressures this pandemic has caused. So well done to every single one of you. Thank you.

Ridley Park is a wonderful home for my dad. He is consistently well looked after and the staff go above and beyond for him and us. They take amazing care of him and are always helpful with every element of his life. The home is always clean and they keep a very high level of hygiene with him. Dad enjoys the food and activities and they make such an effort with special days and occasions. I cannot thank everyone enough for the care they give him. I would highly recommend to anyone.

General cleanliness and hygiene are excellent. I have never noticed any unpleasant smells (e.g. urine), even on the nursing unit. Very welcoming at the main entrance and on the nursing floor with notice boards, flowers, pictures, books, etc. giving a homely ambience. The managers and staff have been attentive towards Dad and welcoming to myself at all times, despite very complicated family and interpersonal relationships. All my questions have been taken up and answered. I am a Consultant Old Age Psychiatrist and therefore often shared my ideas and concerns with clinical staff. These have always been gratefully accepted and acted upon. Dad's opinions are also respected and he is always involved in decisions re his care and comfort. His room is pleasant and well equipped. The care staff, cleaning/housekeepers/handyman are really involved and are Dad's friends, often enjoying a joke and laughter with him.

Everything is done to make sure she is comfortable and happy.

My mum died at Ridley Park Care Home this week and her care over the period of her last illness and death has been absolutely amazing. The carers have cared for Mum with such skill, tenderness and concern but also looked after the family as Mum's life drew to a close. I was able to stay with Mum for the last 2 nights of her life and couldn't have had more done to support me. As a family we were accorded the privacy needed at this sad time but we knew we only needed to ask and help was closeby. We really felt the love from all the staff and are so grateful they helped Mum have a death with dignity and family around.

It is an excellent home. I'm very happy with the service provided. They look after my mother very well. Her food is always mashed which helps a great deal. The only thing is I would like the home to provide the number entry on the door because sometimes I have to wait 10 minutes to gain entry!

All the staff are friendly and welcoming and support the families as well as the residents.

Following a serious fall by my mother at home, both parents had to leave their marital home for residential care. Dad was offered a residential care place whilst mam recuperated in the hospital. Dad was assisted to settle in with the utmost empathy, unit mam was able to take up her nursing care placement. What could have been a very difficult time adjusting to such a major life change, has been greatly eased by the extremely caring and attentive staff. A huge relief for the family.

Mam was admitted into nursing care following a serious fall. She was able to join dad who had earlier been admitted into residential care, a great comfort to the family. As a former nurse, mam has high expectation of nursing care, but we have certainly not been disappointed. The caring, professional staff who attend to her every need following a recent stay in hospital. Mam was greeted with a "welcome home" what more can I say!

The food is very good and the facility is generally very clean and tidy.

From the moment we walked in the door it felt like the place we wanted mum to be. The place is lovely and homely and the staff so friendly and caring. Mum has been at Ridley Park 8 weeks now and she is very happy. They also look after my dad who visits mum every day. They make him feel so welcome. We had issues with mum's personal care and nutrition prior to moving mum into Ridley Park but now she's showering regularly and eating well. Very pleased.

Thank you all.

Very caring atmosphere, very caring staff although more staff would be really beneficial. Staff should be employed not by how many residents there are but about the care hours that each resident requires. Staff are welcoming and very supportive.