Ridley Park Care Home

Forster Street, Off Plessey Road, Blyth NE24 3BG
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9.6 92 Reviews
  • Ridley Park Care Home, Blyth
Ridley Park is a purpose-built care home, ideal for residential and nursing care needs, welcoming both short and long term stays. The home also provides residential dementia care.

There are so many places to relax. Residents can have their nails or hair done before taking a twirl in the ballroom. They can enjoy a coffee in the café or a drink in the bar, and then see a film in the home's cinema. And their reminiscence room helps recapture old memories. The wrap-around garden has patios for enjoying the fresh sea air. There’s a greenhouse for growing produce and raised beds.

All bedrooms have ensuite facilities, and for those requiring a larger living space, premier rooms with their own garden and front door are also available.

A range of tasty home-cooked meals are freshly prepared by the homes own chef who takes into account individual nutritional requirements. Residents may dine in the pleasant dining room or in the privacy of their own room if preferred.

At Ridley Park, a busy programme of activities is available, while hobbies and interests are encouraged to promote an independent, healthy and active lifestyle.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 59 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Lindsay Donoghue (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 40+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (59)
  • Single Rooms with Ensuite Wet Room (59)

Parking

  • Plenty of parking both on-site and on the street.

Ridley Park Care Home Reviews (92)

9.6

Ridley Park Care Home has a Review Score of 9.6 (9.630) out of 10, based on 25 reviews in the last 2 years.
Over all time Ridley Park Care Home has 92 reviews.

Overall Experience
  • 62
  • 29
  • 1
  • 0
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Date Published
  • 92
  • 7
  • 9
  • 25
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Reviewer Connection to Ridley Park Care Home
  • 36
  • 22
  • 6
  • 5
  • 5
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  • 2
  • 2
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  • 1
  • 1
  • 1
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Total of 92, showing 61-80
Review from Jacqueline M (Daughter of Resident) published on 20 May 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very caring atmosphere, very caring staff although more staff would be really beneficial. Staff should be employed not by how many residents there are but about the care hours that each resident requires. Staff are welcoming and very supportive.
Reply from Greta Narbutaityte, Customer Adviser at Ridley Park Care Home

Thank you for your feedback. We will discuss your feedback with the home’s manager to help them continually improve their service.

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Review from S P (Son of Resident) published on 14 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Facilities are excellent. The staff are very friendly and caring. Food appears excellent. There are numerous organised activities for the residents (if they wish to participate).
Reply from Greta Narbutaityte, Customer Adviser at Ridley Park Care Home

Thank you for your comments. We are always delighted to hear feedback from the residents families.

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Review from M G (Son of Resident) published on 21 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A very good care home who cater for the residents needs in a professional manner. The only negatives would be as follows;
1) Not sufficient staff.
2) Meals could be more suited to the elderly who have difficulty in cutting food as well as chewing meat etc.
Reply from Greta Narbutaityte, Customer Adviser at Ridley Park Care Home

Thank you for your feedback. Our resident’s health and well being is an absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service.

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Review from H F (Daughter of Resident) published on 26 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
During the period of my mother's stay in Ridley Park Care Home, I have witnessed exceptional care being given.
The staff not only listen to my mother's requests but also to my concerns and ideas.
They are very quick in dealing with any health problems my mother has developed.
Overall the service
given to my mother has been caring, thoughtful and respectful.
Reply from Greta Narbutaityte, Customer Adviser at Ridley Park Care Home

Thank you for taking the time to leave your review. We are pleased to hear about your positive experience and appreciate your comments about our home. We will certainly share your feedback with the manager of the home. The Bupa Customer Care Team

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Review from M H (Son of Resident) published on 15 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very comfortable and very caring support for my mother. She is very comfortable at the home.
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Review from Helen B (Daughter of Resident) published on 5 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother enjoys the activities that are provided. The staff that organise the activities are good with the residents. The only thing that could be improved is more choices with the food menu.
Reply from Josephine Gaupholm, Customer Adviser at Ridley Park Care Home

Thank you for your review of Ridley Park Care Home. We are pleased that you and your mum have had a positive experience with the home, and appreciate your comments regarding the activities and the food. We will share your comments with the home's manager. The Bupa Customer Care Team.

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Review from Elaine C (Friend of Resident) published on 16 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beautiful care home, excellent friendly staff.
Reply from Josephine Gaupholm, Customer Adviser at Ridley Park Care Home

Thank you for your review of Ridley Park Care Home. We are happy to hear that you have had a positive experience at the home and appreciate your comments regarding the staff. We will share your comments with the home's manager. The Bupa Customer Care Team

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Review from A M (Daughter of Resident) published on 18 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was admitted to Ridley Park care home for respite care after a nasty fall and multiple fractures.
The care was fantastic, food second to none and they couldn't do enough.
The manageress runs a tight ship and the staff are always pleasant.
The establishment is a beautiful place and is so
welcoming to all.
Reply from Gabriella Mills, Customer Advisor at Ridley Park Care Home

Thank you for your review of Ridley Park Care Home, we are pleased to hear that you have had a positive experience and that your Father was well cared for during his stay. We appreciate your comments on the staff here and will share your comments with the care home's manager. The Bupa Customer Care Services.

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Review from Susan H (Daughter of Resident) assisted by family/friend published on 25 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely fresh smelling facility. Homely, well-maintained residence. Beautiful gardens, friendly, professional staff.
Reply from Gabriella Mills, Customer Adviser at Ridley Park Care Home

Thank you for your review of Ridley Park, we are pleased to hear that you have had a positive experience when visiting the care home. Your comments will be shared with the care home manager. The Bupa Customer Care Team.

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Review from Margaret D (Relative of Resident) published on 25 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After being transferred from hospital and previous care home, family feel very confident in saying we were made extremely welcome, and form the start, felt that right from day one, my father's care would be given and panned in a way in keeping with end of life car.e At this sad time in our lives we
are happy that Dad is in a loving, caring and very pleasant environment and we wish to thank all concerned in Dad's care. Many thanks to you all.
Reply from Gabriella Mills, Customer Adviser at Ridley Park Care Home

Thank you for your review of Ridley Park care home, we are very pleased that you have been made to feel welcome. We are also pleased that your Dad is being well cared for and you are receiving support at this difficult time. We will share your comments with the care home manager, The Bupa Customer Care Team.

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Review from S R (Wife of Resident) published on 9 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is very good, staff are really caring and approachable.
Reply from Natalie Krisman, Customer Service Adviser at Ridley Park Care Home

Thank you for your review and I am glad to hear that you are happy with the support at the home.

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Review from Elaine I (Daughter of Resident) published on 13 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love Ridley Park Care Home. The only suggestion I would make and a change I would like to see, is a covered-in smoking area, due to the ages of residents and the weather, having to sit outside in the snow, rain and wind.
Thanks.
Reply from Natalie Krisman, Customer Services Administrator at Ridley Park Care Home

I'm glad to hear you love Ridley Park and thank you for sharing your feedback with us.

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Review from M B (Relative of Resident) published on 20 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ridley Park is spacious, warm and comfortable. I have found all the staff to be friendly, approachable and very caring. They are always cheerful and ready to help with any problem. I cannot praise them enough. The residents are kept mentally stimulated by all the activities that take place both inside
and out of the home. All the staff and I include the laundry and kitchen folk who tend to be forgotten, work extremely hard to make life comfortable for the residents. More staff would make life easier all round.
Reply from Jayne Duck, Customer services administrator at Ridley Park Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home.

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Review from L S (Daughter of Resident) published on 16 March 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I feel the care of my mother has not been up to the high standard she has previously received in recent months and this contributed to a bad fall. Some member of staff are hard working and exceptional carers, however, I feel the number of staff available on each shift is not enough and some carers seem
to be lacking in qualifications/training. On many occasions, I arrive to find her upset as teeth and spectacles missing.
Reply from Jayne Duck, Customer services administrator at Ridley Park Care Home

Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service

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Review from D M (Son of Resident) published on 8 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is treated with the utmost dignity respect and the highest level of care by all the staff within Ridley Park.
His care needs are met/exceeded on an ongoing basis. Staff are professional, caring and ensure that I am kept up to date with any relevant information. Activities have been designed
with him in mind to enable him to participate which he enjoys.
Reply from Jayne Duck, Customer services administrator at Ridley Park Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home.

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Review from G S (Son of Resident) published on 8 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Not enough relevant activities for my mother. Wrong type of encouragement used to entice my mother to attend activities.
Reply from Jayne Duck, Customer services administrator at Ridley Park Care Home

Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service.

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Review from A M (Wife of Resident) published on 8 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I consider Ridley Park Care Home to be clean, very caring staff to residents and family. They keep the residents happy with lots of fun and smiley faces. Do well in their jobs and attend to everything as soon as asked. Ridley Park is a very homely place, where everyone is very welcome.
Reply from Jayne Duck, Customer services administrator at Ridley Park Care Home

Thank you for your review and kind words. It is the little things like a smile that makes all the difference.

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Review from S D (Resident) assisted by family/friend published on 8 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleasant. Staff are wonderful. Care and service first class.
Reply from Jayne Duck, Customer services administrator at Ridley Park Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and staff.

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Review from Hilary Q (Daughter of Resident) published on 20 February 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum was a resident at Ridley Park from January 2016 until December 2017. The first few weeks were initially difficult for mum and her family adjusting to a new way of life. However, with the support of GP, social services and more importantly the staff, we all got there.
Shortly afterwards Ridley Park
was taken on by Bupa and since then, along with a change in management, standards have improved enormously. Mum died in December 2017 peacefully with all her family around her the staff were amazing, right to the end. Thank you.
Reply from Jayne Duck, Customer Services Administrator at Ridley Park Care Home

So sorry to hear of your loss, Please accept our condolences. Thank you for your review and kind words. I hope that when you look back it gives you comfort knowing that your mum was safe and well cared for while she was in our care.

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Review from S D (Daughter of Resident) published on 29 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at the care home demonstrated the greatest care and compassion during the passing of my mother. All staff involved demonstrated the highest level of professionalism during the very difficult period, showing respect and providing great dignity to my mother and all her family who were around
her during her final hours. I cannot thank all the staff involved enough.
Reply from Jayne Duck, Customer services administrator at Ridley Park Care Home

So sorry to hear of your loss, please accept our condolences. Thank you for your review and kind words about our staff. I hope that knowing that your mother was well cared for while in our care gives you some comfort.

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Current Review Score: 9.6 (9.630)

Overview of Review Score

The Review Score of 9.6 (9.630) out of 10 for Ridley Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.630 for Ridley Park Care Home is calculated as follows: ( (196 Excellents x 5) + (92 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 297 Ratings = 4.63
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ridley Park Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Aug 2023

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 08 Sep 2025

We provide nursing, residential and residential dementia care for short and long stays. Please call us to find out latest availability.

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Awards / Recognitions (7)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ridley Park Care Home to verify any information. View our terms and conditions. Ridley Park Care Home has an Enhanced Service - more info.