Ridley Park Care Home

Facilities are excellent. The staff are very friendly and caring. Food appears excellent. There are numerous organised activities for the residents (if they wish to participate).

2) Meals could be more suited to the elderly who have difficulty in cutting food as well as chewing meat etc.

Overall the service given to my mother has been caring, thoughtful and respectful.

Very comfortable and very caring support for my mother. She is very comfortable at the home.

My mother enjoys the activities that are provided. The staff that organise the activities are good with the residents. The only thing that could be improved is more choices with the food menu.

Beautiful care home, excellent friendly staff.

The establishment is a beautiful place and is so welcoming to all.

Lovely fresh smelling facility. Homely, well-maintained residence. Beautiful gardens, friendly, professional staff.

After being transferred from hospital and previous care home, family feel very confident in saying we were made extremely welcome, and form the start, felt that right from day one, my father's care would be given and panned in a way in keeping with end of life car.e At this sad time in our lives we are happy that Dad is in a loving, caring and very pleasant environment and we wish to thank all concerned in Dad's care. Many thanks to you all.

The home is very good, staff are really caring and approachable.

Thanks.

Ridley Park is spacious, warm and comfortable. I have found all the staff to be friendly, approachable and very caring. They are always cheerful and ready to help with any problem. I cannot praise them enough. The residents are kept mentally stimulated by all the activities that take place both inside and out of the home. All the staff and I include the laundry and kitchen folk who tend to be forgotten, work extremely hard to make life comfortable for the residents. More staff would make life easier all round.

I feel the care of my mother has not been up to the high standard she has previously received in recent months and this contributed to a bad fall. Some member of staff are hard working and exceptional carers, however, I feel the number of staff available on each shift is not enough and some carers seem to be lacking in qualifications/training. On many occasions, I arrive to find her upset as teeth and spectacles missing.

His care needs are met/exceeded on an ongoing basis. Staff are professional, caring and ensure that I am kept up to date with any relevant information. Activities have been designed with him in mind to enable him to participate which he enjoys.

Not enough relevant activities for my mother. Wrong type of encouragement used to entice my mother to attend activities.

I consider Ridley Park Care Home to be clean, very caring staff to residents and family. They keep the residents happy with lots of fun and smiley faces. Do well in their jobs and attend to everything as soon as asked. Ridley Park is a very homely place, where everyone is very welcome.

Very pleasant. Staff are wonderful. Care and service first class.

Shortly afterwards Ridley Park was taken on by Bupa and since then, along with a change in management, standards have improved enormously. Mum died in December 2017 peacefully with all her family around her the staff were amazing, right to the end. Thank you.

The staff at the care home demonstrated the greatest care and compassion during the passing of my mother. All staff involved demonstrated the highest level of professionalism during the very difficult period, showing respect and providing great dignity to my mother and all her family who were around her during her final hours. I cannot thank all the staff involved enough.

All the staff are very friendly and provide an excellent standard of care towards my mother meeting all of her care needs. They also put on excellent activities that cater for all the needs of the residents.

The staff also go above and beyond what is expected of them in caring for my mother.