Hurst Park Court, Liverpool, Merseyside
Hurst Park Court, Liverpool, Merseyside
Hurst Park Court, Liverpool, Merseyside

Anchor’s Hurst Park Court is located at the heart of the Huyton community outside Liverpool. The home provides friendly and comfortable residential and dementia care for up to 41 residents in single rooms, which benefit from an ensuite shower. Other modern facilities, such as a mini fridge, flatscreen TV with built in DVD player and fitted bedroom furniture are provided as standard.

The dedicated care team takes the time to get to know the individual and works with them and their loved ones to create detailed care plans to ensure their care needs are continually met.

Priding themselves on their dementia care and training, team members work hard to get to know customers, build relationships and ensure all aspects of the service they provide is focused on individual and compassionate care.

Anchor is England’s largest provider of housing and care for the those over 55 years of age and has almost 50 years’ experience as a not-for-profit provider of services to older people. They were proud to be voted one of the Sunday Times Top 100 Not-for-Profit Organisations to work for in 2016. Anchor’s Dementia Care Team achieved the Outstanding Dementia Care Innovation for their Anchor Inspires Programme and the use of iPads at the Dementia Care Awards in 2015. Anchor reinvests the money made into its retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customers’ expectations.

Group: Anchor

Local Authority / Social Services: Knowsley Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 41 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 41

Rooms with ensuite WC: 41

Facilities & Services: Smoking not permitted • Lift • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Hurst Park Court: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.6 Hurst Park Court has a Review Score of 8.6 (8.568)

The Review Score of 8.6 (maximum of 10) for Hurst Park Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Hurst Park Court in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.702 for Hurst Park Court is calculated as follows: ( (48 Excellents x 5) + (3 Goods x 4) + (4 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 57 Ratings = 4.702

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.866 Points relating to the number of positive Reviews for Hurst Park Court is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 8.2 positive Reviews (41 registered maximum number of service users ÷ 5). 3 Reviews ÷ 8.2 Target = 0.366

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    0
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Hurst Park Court?

  • Extremely LIKELY
    4
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Hurst Park Court

  • Brother of Resident/Service User
    1
  • Daughter of Resident/Service User
    1
  • Relative of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • Wife of Resident/Service User
    1
  • more

Have no complaints at all my husband appears very happy there. Despite his dementia, he is physically very active and they take this into account.

How likely would you be to recommend Hurst Park Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

A good care home, offering decent food and a nice environment. In need of some refurbishment in the main lounge (furniture and carpets are looking a little well used now).
The bedrooms are adequate and ensuite bathrooms are good.
Laundry service is particularly poor and staff are very busy. There never seems to be much stimulation or one to one attention for residents but staff are lovely - just not enough of them.

How likely would you be to recommend Hurst Park Court? Likely

Average Rating: 

 3.4 out of 5

Overall Standard: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Excellent

Staff: Excellent

Activities: Poor

Rooms: Satisfactory

Value for Money: Poor

Hurst Park Court gave my precious Mother the most wonderful care we could ask for. She arrived there 3 years ago at a very low ebb and they managed to extend her life by providing her with love and comprehensive care in a lovely environment. Nothing was too much trouble for them and my Mother felt happy, safe and well cared for. Sadly she passed away in December 2016 due to advanced dementia, but I have to say her being happy right until the very end meant everything to her and to our family. I cannot praise this home, its staff and the manager enough ... and not forgetting the activities co-ordinator, for leading a brilliant activities programme and organising parties reminiscent of family parties. We so enjoyed those! I would highly recommend this home to anyone as were so lucky to have found it
I would like others to know about it. Thank you all so much from the bottom of my heart for everything you have done and for the privilege of knowing you.

How likely would you be to recommend Hurst Park Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

They give a lot of support and a lot of care. I know he is well looked after.

How likely would you be to recommend Hurst Park Court? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Both my parents went into Hurst Park Court just after xmas 2014. Sadly dad passed away some months later, but in the short time there, dad was given the most wonderful care and support possible by the staff looking after him. Mum is still there, and is also being given the most wonderful care and support she could wish for.
As a loving son it's always a concern regarding the care your loved on is receiving. In the time mum was been at Hurst Park Court she has been treated with nothing but love, and affection. Your staff are wonderful with my mum. They always give her the care and respect she deserves. Every time I visit mum the first thing I notice is the smiling faces of all the staff, and the wonderful care and support they are giving to the other residents.
Hurst Park Court is a credit to your organisation, and I do believe it's down to your policy and procedures that you implement. You have an excellent manager running Hurst Park court, and a totally committed staff team. I can't thank you enough for giving mum such wonderful love, care and support in the remaining years since she has left.

How likely would you be to recommend Hurst Park Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

March 2017

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Hurst Park Court