Madelayne Court NI

Nursery Avenue, Portstewart BT55 7LG
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8.1 24 Reviews
  • Madelayne Court NI, Portstewart
Madelayne Court NI, in Portstewart, employs qualified nurses who carry out professional nursing and residential care within a homely environment and conducted in a friendly and respectful manner.

All service users have their own plan of care, tailored towards their specific healthcare needs and documented for any changes or developments.

The provider believes in ongoing training for staff, incorporating a comprehensive schedule aimed towards enhancing skills and potential.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Lift
  • Gardens
  • Bar/Café

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1000
  • Self-Funded Residential Dementia Care: from £1000
  • Self-Funded Nursing Care: from £1210
  • Self-Funded Nursing Dementia Care: from £1210
  • RESPITE Self-Funded Residential Care: from £1000
  • RESPITE Self-Funded Residential Dementia Care: from £1000
  • RESPITE Self-Funded Nursing Care: from £1210
  • RESPITE Self-Funded Nursing Dementia Care: from £1210

These prices are only a guideline, please contact Madelayne Court NI to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Northern Ireland, you may be eligible for a weekly nursing care payment of £100/week, paid directly to the care home by your local Health and Social Care Trust. This support is not reflected in this fee amount.

Good to Know

Person in charge

  • Jane Bell (Manager)

Local Authority / Social Services

Admission Criteria

  • Also deal with all trusts in Northern Ireland
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (48)
  • Single Rooms with Ensuite Wet Room (48)

Madelayne Court NI Reviews (24)

8.1

Madelayne Court NI has a Review Score of 8.1 (8.120) out of 10, based on 5 reviews in the last 2 years.
Over all time Madelayne Court NI has 24 reviews.

Overall Experience
  • 13
  • 9
  • 1
  • 1
  • 0
Date Published
  • 24
  • 2
  • 2
  • 5
  • 19
Reviewer Connection to Madelayne Court NI
  • 14
  • 4
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 24, showing 21-24
Review from Patricia (Daughter of Resident) published on 17 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found Madelayne Court NI to be a very welcoming nursing home to family which is very important. Staff are friendly and approachable and have really looked after my mother very well which is important for us to see as a family.
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Safety / Security
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  • Value for Money
Review from Margo C (Daughter of Resident) published on 21 October 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Generally I am satisfied with the services provided, however on a few occasions my mums clothes have been un-ironed and have had stains not removed during the laundry process. Whilst my mum is difficult to feed the staff are very patient and do their best to get her to eat something.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Edith W (Wife of Resident) published on 12 October 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband moved into Madelayne Court on the 29th May this year. Except for one member of staff, who was dealt with very quickly by the manage and is no longer employed there I can honestly say that everyone else has been very supportive to us as a family and to my husband in particular, which means
a lot to us at a very stressful time in all our lives. There is always a very pleasant air about the place. I visit everyday and I am always welcomed by all members of staff.
  • Facilities
  • Care / Support
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  • Treated with Dignity
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  • Value for Money
Review from Catherine T (Daughter of Resident) published on 16 September 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have seen such improvement in Madelayne Court in the past few months. It has come to life again, staff and residents are so happy, it's a true home from home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.1 (8.120)

Overview of Review Score

The Review Score of 8.1 (8.120) out of 10 for Madelayne Court NI is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.8 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.328 for Madelayne Court NI is calculated as follows: ( (35 Excellents x 5) + (12 Goods x 4) + (6 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 58 Ratings = 4.328
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.792 Points relating to the number of positive Reviews for Madelayne Court NI is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6. 4 Positive Reviews ÷ 9.6 = 0.417
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Jane

Jane Bell

Job Title: Home Manager

Welcome to Madelayne Court.


We welcome residents to spend their retirement years with us and enjoy the warm, homely atmosphere that we are so proud to provide.


Please contact us to find out more.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Madelayne Court NI to verify any information. View our terms and conditions. Madelayne Court NI has an Enhanced Service - more info.