
I have great confidence in Orchard HousePenelope D(Daughter of Resident/Service User)

I know she is in safe handsPenelope D(Daughter of Resident/Service User)

Very impressed with the kindness and thoughtfulness of all staffRose H(Daughter of Resident/Service User)

I have great confidence in Orchard HousePenelope D(Daughter of Resident/Service User)

I know she is in safe handsPenelope D(Daughter of Resident/Service User)

Very impressed with the kindness and thoughtfulness of all staffRose H(Daughter of Resident/Service User)

With a devoted manager who has been at Orchard House for over 20 years, and many team members having worked there for more than a decade, the home exudes a warm, family feel from the moment you walk through the door.
Providing residential and dementia care, the team also offers respite care breaks that can be booked in advance—ideal for carers who need to plan a short break, knowing their loved...
Care Provided by Orchard House Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 35 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1333 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
The price(s) shown are provided by the care home. Contact Orchard House Residential Care Home for full pricing details and T&Cs.
Contact Orchard House Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Sanctuary Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Tina Jones(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (35)
- Single Rooms with ensuite Wet Room (6)
Orchard House Residential Care Home Reviews (58)
Orchard House Residential Care Home has a Review Score of 9.8 (9.755) out of 10, based on 21 reviews in the last 2 years.
Over all time Orchard House Residential Care Home has 58 reviews.
My 91-year-old uncle went to Orchard House for two weeks of respite in March and is still there! He is very well looked after. The food is very good. The staff are friendly, kind and helpful and nothing is too much trouble. We are very happy with my uncle's care and would recommend Orchard House without hesitation.
Thank you for sharing your uncle's experience at Orchard House. We're delighted to hear that he's received such excellent care during his extended stay. Your kind words about our staff, food, and overall care mean a lot to us and we appreciate your recommendation.
I have found the staff all very caring, understanding and very patient. Very good medical attention when needed. The room is always clean. My mother is always washed and bath regularly. The lady in administration is always so helpful if you have any questions. Always - the rest of the staff never found it too much trouble if you ask them for anything. The only that I think is needed is all the rooms need updating with their own toilet suite - my mother has to use a commode in her room because she can't see or hear properly to find the toilet, yes, the carer would take her if she calls them. She is 101 years old and still likes a little independence. Own toilets and a little sink would be great in all rooms. Not possible in the room my mum is in far too small.
A very stable care environment, focussed on the comfort, health and wellbeing of residents. Regular activities, tasty meals and a nice cup of tea are all great features. Always tidy, with plenty of genuinely caring staff and a real buzz about the place in the daytime. Always kept informed, Mum is happy and I have peace of mind.
I am really grateful to those who helped me find a care home for my sister 18 months ago!
After a serious fall, and time in hospital, it was no longer considered safe for her to live alone and the staff and facilities at Orchard House Residential Care Home have provided all the care she now needs in her late 80s.
My monthly visits involve a round trip of more than 200 miles - so I am particularly grateful that she is happy in a residential care facility that I have confidence in and that allows me to live without constantly worrying about my sister and her needs!
My mother has been at Orchard House Residential Care Home since August 2020. All the staff I meet while visiting seem very caring, friendly and patient and, although my mother has dementia (and therefore doesn't remember much), she often says that the staff are all very nice and she is well looked after. The home is clean and the food looks good. As much as her condition allows, my mother seems to be comfortable and happy living at Orchard House.
My wife has been there for only just over a month, but my first impressions are very favourable, particularly when compared to her previous situation. I find the caring staff very friendly and cooperative.
The staff are very helpful and keep me up to date on his care needs and general health.
The home has a very nice atmosphere and always seems to cater for all needs with special events, and alike, to keep residents occupied.
I would highly recommend this care home to anyone looking for residential care.
My mother-in-law has been a resident since May 2022. She is extremely well looked after and seems very happy being there. She joins in with so many activities, but unfortunately, due to her dementia, she doesn't remember any of them afterwards. However, the most important thing for us is that she is enjoying life. The staff take very good care of her, and we have no worries at all about her being here.
He has been made very welcome and cared for extremely well.
The carers and staff have also been very friendly towards myself and my family and are happy to answer any questions we may have.
I have been a resident since May 2022 and have received an extremely high standard of care in every aspect. The food is very good, especially cakes and puddings. Nothing is too much trouble for the hard-working staff who are always pleasant and polite. The standard of cleanliness is very high and maintenance problems are dealt with promptly. I am very happy here and feel valued.
Thank you so much for such a wonderful review for Orchard House. Our team will be thrilled to hear your kind words about them. Best wishes, Fae
Very friendly staff and very clean and easy to park and the rooms are nice and clean. The staff are always there if you need them when they're on duty and I’m always informed if there a problem. I can always phone up about my friend to find how they are.
Thank you for taking the time to review our home and for your kind words about our team. It is so appreciated. Best wishes.
It has been clear that all members of staff really make the effort to make life comfortable and homely by paying attention to the small things that make such a difference to the residents. My father is very happy happy and frequently acknowledges how fortunate he is to have such a lovely team looking after him.
I have always felt welcome and found everyone open and helpful. It has been such a relief to know he is happy and safe. All staff do their best to make sure feels it is his home and how he would like it to be.
Mother-in-law is treated with kindness, patience and dignity appropriate to her 100-plus years. She respects the staff and speaks highly of them. This is a perfect recommendation for the home.
On visiting my husband, I find the staff to be very kind and helpful and very pleasant to talk to. My husband seems to be very happy in Orchard House.
My husband has been a resident at Orchard House for five and a half years, and during that time, has been very well cared for and treated with kindness and patience. I am very satisfied with his care.
When my wife advised the home of Dad's passing, there were the usual “sorry to hear that” comments, swiftly followed up by you will need to clear his belongings in three days.
I realise there are procedures regarding contracts to follow and so be it.
What really upset my wife was the lack of follow up, no phone call from the manager or anyone else expressing condolences and not even a sympathy card.
But there we are at the end of the day it’s just another business.
Thank you for taking the time to complete a review for Orchard House and we are pleased that you were satisfied with the care provided. We are sorry that your experience at the end of your family's involvement with Orchard House was not a positive one. The team endeavours to support families when...
Although I am satisfied with the care given to my husband, the conditions are cramped and he is unable to sit by the window in his bedroom.
Thank you for your kind words about our care. Unfortunately, when our residents need specialist equipment to assist their mobility we may need to re-arrange their room to ensure safe access and assistance. And this may mean they are not able to sit in an armchair by their window but can receive...
Thank you all at Orchard House, we shall miss you.
Thank you for such kind words about our home and team; it is so appreciated. Best wishes, Fae
My mother has been in Orchard House since the end of September this year. It has not been possible to see her room because of Covid19, so I cannot comment on the state of things inside. But I can say that the staff have all been lovely and welcoming and have left me well informed about how my mother is. They seem very patient and kind and have given her back her dignity after a long stay in hospital.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 January 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Orchard House Residential Care Home.
There are no upcoming events for Orchard House Residential Care Home.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: Sanctuary Care Ltd
- 31 Jan 2025Recipient: Sanctuary Care Ltd
- 31 Jan 2024Recipient: Sanctuary Care Ltd
Accreditations
There are no accreditations posted yet for Orchard House Residential Care Home.
Meet the Team (3)

Over the years, I’ve grown through various roles, deepening my passion for person-centred care. In 2011, I became Home Manager leading our dedicated team with
compassion and commitment.
At Orchard House, we’re more than just a care home. We provide exceptional care
while enriching residents’ lives, creating a warm, homely environment with a team
that feels like family.
Many of our staff have been with us for years, fostering a sense of stability and belonging for both residents and colleagues.
I am passionate about ensuring that Orchard House remains a place where we
support residents to feel valued, safe and truly at home.

Enjoys time with residents, enjoy listening to the stories of what they did for work and talking about their lives.

I love looking after our residents, chatting with them and making them happy comfortable and safe.
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