
I have great confidence in Orchard HousePenelope D(Daughter of Resident/Service User)

I know she is in safe handsPenelope D(Daughter of Resident/Service User)

Very impressed with the kindness and thoughtfulness of all staffRose H(Daughter of Resident/Service User)

I have great confidence in Orchard HousePenelope D(Daughter of Resident/Service User)

I know she is in safe handsPenelope D(Daughter of Resident/Service User)

Very impressed with the kindness and thoughtfulness of all staffRose H(Daughter of Resident/Service User)

With a devoted manager who has been at Orchard House for over 20 years, and many team members having worked there for more than a decade, the home exudes a warm, family feel from the moment you walk through the door.
Providing residential and dementia care, the team also offers respite care breaks that can be booked in advance—ideal for carers who need to plan a short break, knowing their loved...
Care Provided by Orchard House Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 35 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1333 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
The price(s) shown are provided by the care home. Contact Orchard House Residential Care Home for full pricing details and T&Cs.
Contact Orchard House Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Sanctuary Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Tina Jones(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (35)
- Single Rooms with ensuite Wet Room (6)
Orchard House Residential Care Home Reviews (58)
Orchard House Residential Care Home has a Review Score of 9.8 (9.755) out of 10, based on 21 reviews in the last 2 years.
Over all time Orchard House Residential Care Home has 58 reviews.
Very happy with the care provided. No complaints.
My father became a resident near the beginning of Covid. What I have experienced with staff has been very positive, very caring, helpful in what has been a very difficult time.
My mother has been in the care home for several years and unfortunately, has had to move into the dementia floor and her understanding has obviously greatly diminished. The carers have always been good with her and she is generally clean and well cared for. Activities while able to join in were good and she appeared quite happy. For dementia patients, I think music (that is of their age) is preferable to TV. Staff have been excellent during covid.
Mum has been treated with immense patience, compassion and kindness throughout her residency by all members of staff. Mum has been treated very much as an individual. It is apparent the staff have got to know her and accept her as the person she is at this stage of her life. As a relative, I have found the staff to be very friendly and approachable at all times. They have shown me great kindness at times of stress.
Thank you for such wonderful feedback - our team will really appreciate such kind words. Best wishes, Fae.
Always found the care and support for my mother-in-law very good. She is happy and well looked after. The updates and communication about my mother-in-law is great.
Resident's rooms could do with updating the wardrobe and washing facilities.
Thank you for your kind words about our home and team. The manager's door is always open for you if you ever have feedback. Best wishes.
I have found Orchard House provides a friendly, happy and safe environment for my aunt to live in. Her room, although quite small, is nevertheless comfortable. The home is clean, and the staff appear to really care about the residents in their charge.
Thank you for your kind words about our home and team, I will be sure to pass your feedback on to the home manager. Best wishes, Fae.
Staff are caring and respectful of mother's privacy. Many activities are available for the residents and these have continued during this difficult time - Coronavirus Lockdown. We are able to speak with my mother at any time and we have regular emails, updating everything that is happening in the home. We can't thank the staff enough for their hard work.
Each of the staff cares for me like a hen with one chick and I am the chick. I have ample to eat and drink, shall not starve nor fade away.
Before using Orchard House, my wife went to another local care home where care seemed to be the last thing on their list but I found the people in charge of Orchard House to be a different kettle of fish with kindness shown at all times with a different kind of feel to the place and we are more than happy to know my wife is in good hands.
Very impressed with the kindness and thoughtfulness of all staff at Orchard House. The atmosphere is that of a home rather than a "Care Home".
I would highly recommend Orchard House. My mother has lived there for the last four years and has been well looked after and received excellent care from the staff.
I am very pleased with the home and the staff are very good. My mum has been with you for over 2 years and is very happy.
My mother is well cared for and although her cognitive awareness seems low, she is kept warm and comfortable and I believe is treated with kindness. I am always contacted immediately if my mother is unwell or has suffered a fall and considering her age and dementia, she is in a good state of health, which is entirely due to the care she receives at the home.
I frequently find myself too depressed or stressed to visit her and yet the staff seem non-judgmental about this, which is a great comfort to me. I know she is in safe hands. I think that the fact that the staff turnover seems to be fairly low says a lot about the way in which the home is run. Thank you, Orchard House!
Dealing with elderly people who have dementia is very difficult and I feel all the carers treat the residents with respect.
Cleanliness is always an ongoing issue as residents regularly drop food or have “accidents”. This is not always immediately dealt with due to demands on care staff who really don’t have time to carry out domestic tasks.
However, my Mother is well cared for and that is the most important thing.
It is a small home and so very personal. Mum's room was lovely and all members of staff made her life as best they could, cleaners, caretaker, care staff and managers.
Since my mother moved to Orchard House Residential Care Home in June 2015 she has been treated with kindness and respect with regard to all aspects of her care. She is very content with the quality of care she receives, her lovely room and excellent food that the home provides. The staff are kind and caring and my contact with them is always positive. As a relative, I have been kept fully informed regarding my mother's care at all times.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 January 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Orchard House Residential Care Home.
There are no upcoming events for Orchard House Residential Care Home.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: Sanctuary Care Ltd
- 31 Jan 2025Recipient: Sanctuary Care Ltd
- 31 Jan 2024Recipient: Sanctuary Care Ltd
Accreditations
There are no accreditations posted yet for Orchard House Residential Care Home.
Meet the Team (3)

Over the years, I’ve grown through various roles, deepening my passion for person-centred care. In 2011, I became Home Manager leading our dedicated team with
compassion and commitment.
At Orchard House, we’re more than just a care home. We provide exceptional care
while enriching residents’ lives, creating a warm, homely environment with a team
that feels like family.
Many of our staff have been with us for years, fostering a sense of stability and belonging for both residents and colleagues.
I am passionate about ensuring that Orchard House remains a place where we
support residents to feel valued, safe and truly at home.

Enjoys time with residents, enjoy listening to the stories of what they did for work and talking about their lives.

I love looking after our residents, chatting with them and making them happy comfortable and safe.
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