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The Orangery Nursing Home

157 Englishcombe Lane, Bath, Bath & North East Somerset BA2 2EL
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The Orangery Nursing Home, Bath
The Orangery Nursing Home, Bath
The Orangery Nursing Home, Bath

The Orangery Nursing Home is based within a striking building which was a former coaching inn. It is located in Bath and enjoys spectacular views from the first floor and sun deck that overlooks the ground's orangery.

There is the Azalea Wing for general nursing and the Gardenia Wing for dementia nursing. This division of care enables staff to focus on the appropriate type of care for each individual.

The home is...  

Care Provided by The Orangery Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,750From £1,750
Residential Dementia CareFrom £1,750From £1,750
Nursing CareFrom £1,750From £1,750
Nursing Dementia CareFrom £1,750From £1,750

Please note that the above are guidelines. Rates vary depending on the assessment of needs and room grade. Prices increase annually due to staff pay and other inflations.

Contact The Orangery Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Jobymon Joseph(Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019
  • Number of floors: 2

Room Information

  • Single Rooms (40)
  • Single Rooms with ensuite Wet Room (40)

The Orangery Nursing Home Reviews (49)

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9.8

The Orangery Nursing Home has a Review Score of 9.8 (9.754) out of 10, based on 20 reviews in the last 2 years. Over all time The Orangery Nursing Home has 49 reviews.

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Showing 49 reviews matching selected criteria
Review from I M (Husband of Resident) published on 23 May 2024 Submitted via Website
Overall Experience
The care at The Orangery Nursing Home has, in the past, been excellent but recent alterations to the building have led to a reduction in care and residents' well-being. Prior to the changes, there was a large resident's lounge/dining area upstairs for those with dementia, with a nurse's office at one end and a rest area for carers at the other, which allowed for targeted care for all.
Unfortunately, the lounge/diner has been converted into extra bedrooms and the number of carers upstairs has been reduced from 5 to 4, rather than increased to, say 6, to compensate for the extra residents and the additional work in moving residents downstairs and looking after them there.

The upshot is that the carers, who are all excellent, are overworked and upstairs residents are either left in bed until late in the morning or even lunchtime or left to wander the corridors and in and out of other residents' rooms. This obviously causes distress and increases the risks of falls and injury.

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Review from M M (Daughter of Resident) published on 4 September 2023 Submitted via Website
Overall Experience
Although my mother only stayed at the Orangery for a short time, the level of respect and dignity she was shown was second to none.
The staff were truly amazing in every role.
The family were made to feel welcome on each visit, I spent many hours at the home and at no time did the standards drop.

Anyone anxious about having to put a loved one into a care home should really consider The Orangery.

Reply from Elizabeth Denny, Area Manager at The Orangery Nursing Home

Thank you for your lovely feedback. It's such a pleasure to hear. I will make sure your kind words are passed on to the team at The Orangery.

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Review from S D (Daughter of Resident) published on 4 September 2023 Submitted via Postal Card
Overall Experience

We have recently moved my mother to The Orangery. She was made to feel very welcome from the outset and all the staff have been very kind and attentive at all times. She is treated with respect and kindness and has settled into a new environment very quickly because of the excellent staff and super facilities.

Reply from Elizabeth Denny, Dearbourne Manor Commissioning Manager at The Orangery Nursing Home

Thank you for your kind words. It is always lovely to receive such positive feedback. I will ensure the team at The Orangery are made aware of your review.

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Review from Kirsty P (Daughter of Resident) published on 30 August 2023 Submitted via Website
Overall Experience
My mother was recently admitted to The Orangery Nursing Home as an end-of-life client and I could not have wished for more for her. The care she received at all times both day and night was exemplary, their kindness extending to us as a family.
The home is a happy peaceful place, with staff that show dignity and respect.
My mother always looked well cared for and told me they 'made her feel safe'.

I will be forever grateful to the whole team for the outstanding care they gave at the hardest time.

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Review from P R (Son-in-law of Resident) published on 20 July 2023 Submitted via Postal Card
Overall Experience

My mother-in-law came to The Orangery last January. The staff have always been polite and helpful. She has settled in well with the support of very professional and kind staff. I can not thank the staff enough for all the amazing care and support they have given my mother-in-law. Thank you. I would recommend this home highly.

Reply from Nicky Harrington, The Orangery Home Manager at The Orangery Nursing Home
Thank you for your lovely review. I will share it with our care team.

Kind regards.

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Review from N R (Daughter of Resident) published on 20 July 2023 Submitted via Postal Card
Overall Experience
Mum has been very happy at The Orangery since her admission. The environment is calm and friendly and we are always made to feel very welcome. Mum has settled in very well and is very comfortable.

The staff are all wonderful, everyone is always very happy and the residents are well cared for. The home itself is beautiful and is always fresh and tidy.

Reply from Nicky Harrington, The Orangery Home Manager at The Orangery Nursing Home
Thank you, it is lovely to hear such positive feedback. I will share this with our team at The Orangery.

Many thanks.

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Review from Glyn J (Son of Resident) published on 28 June 2023 Submitted via Postal Card
Overall Experience

We would like to take this opportunity to say a massive thank you. Dad was only in the home for seven weeks before he passed away. The manager is a lovely and wonderful person, she is doing an excellent job and her staff are amazing, every single one of them so loving and caring. Nothing was too much trouble, were always on hand and every member of the staff always had big smiles. A fantastic home with a wonderful manager and all staff. Truly thankful to all. Ten out of ten.

Reply from Nicky Harrington, The Orangery Home Manager at The Orangery Nursing Home
Thank you so much for your wonderful review. It was our pleasure to care for your dad and to meet your family. I will share your kind words with our staff.
Thank you once again,

Nicky

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Review from Sophie B (Granddaughter of Resident) published on 8 June 2023 Submitted via Postal Card
Overall Experience

My experience has been exceptional, all members of staff are so lovely and kind towards all the residents. The residents have always got an activity to look forward to.

Reply from Nicky Harrington, The Orangery Home Manager at The Orangery Nursing Home
Thank you for your review! I will pass this on to the staff, it is much appreciated.
Kind regards,

Nicky Harrington

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Review from Adam L (Son of Resident) published on 2 June 2023 Submitted via Website
Overall Experience

Lovely care home with a wonderful atmosphere. The staff are friendly and very helpful and I could not recommend them enough. They catered for all our needs. The care home was always kept in a very clean and tidy state.

Reply from Nicky Harrington, The Orangery Home Manager at The Orangery Nursing Home
Thank you for the lovely review. I will pass your kind words on to all our staff.
Many thanks,

Nicky Harrington

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Review from Mary C (Wife of Resident) published on 23 May 2023 Submitted via Postal Card
Overall Experience

I have been very happy with the care my husband is having at The Orangery Nursing Home. All the staff are very caring and helpful, not only to my husband, but to me and other family members and visitors. There is a very happy, friendly atmosphere among everybody and it is always clean and well-run. There are activities most days. I can thoroughly recommend The Orangery to anyone who is looking for a care home.

Reply from Nicky Harrington, The Orangery Home Manager at The Orangery Nursing Home
Thank you so much for such a glowing review. I am so pleased you feel welcome into the home and enjoy the environment we offer to our residents and their loved ones. We enjoy and encourage family involvement as much as possible to ensure The Orangery is homely and welcoming. I will pass this lovely feedback to our staff. It is much appreciated.
Kind regards,

Nicky

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Review from J R (Relative of Resident) published on 16 May 2023 Submitted via Postal Card
Overall Experience

Very friendly staff. My husband's aunt seems to feel safe and happy. The staff cannot do enough to make her stay a happy one for her. A very clean and secure home.

Reply from Nicky Harrington, The Orangery Home Manager at The Orangery Nursing Home
Thank you for your review, it is lovely to hear positive feedback and I am very pleased your husband's aunt feels settled and happy at The Orangery.
I will pass the feedback on to our staff.
Kind regards,

Nicky

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Review from Christine O (Daughter of Resident) published on 16 March 2023 Submitted via Website
Overall Experience

My mum has been at The Orangery Nursing Home for almost two years and has always received the best care despite her increasing dementia and challenges relating to it. The staff are always patient and caring towards Mum and nothing is too much trouble. The nursing staff keep me updated on any health issues and treatment going forward. The management and admin staff are amazing and always happy to spend time listening to any worries about Mum's dementia and offering solutions to deal with them. There are plenty of daily activities to keep the residents entertained and occupied. We as a family are very happy with the care at The Orangery.

Reply from Nicky Harrington, The Orangery Home Manager at The Orangery Nursing Home
Thank you, it is brilliant to hear such positive words for our care team and home. We really appreciate the feedback and are always happy to discuss individual needs for our residents and want to provide the best quality service and home to everyone.
I will pass this on to our care team, who I am certain will be very proud to hear such wonderful feedback for their hard work.
Kind regards,

Nicky.

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Review from A O (Daughter of Resident) published on 16 March 2023 Submitted via Postal Card
Overall Experience

The staff are very friendly and polite. Mum has got to know many of the staff and they treat her lovely. Nothing is too much trouble.

Reply from Nicky Harrington, The Orangery Home Manager at The Orangery Nursing Home
Thank you for your lovely review, I will share it with all our staff.
Kind regards,

Nicky

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Review from S P (Niece of Resident) published on 8 March 2023 Submitted via Website
Overall Experience
My aunt arrived here around six to eight weeks ago. She loves it here. I can see that my aunt is very happy here. She has and continues to be so very well cared for and looked after by the staff who are so kind, so caring and so very friendly. They all do a great job looking after her and us visitors too. I am always made very welcome every time I visit.
The building is beautiful, it is kept exceptionally clean but it also has a very homely atmosphere too. They have thought of everything to make it feel like home for the residents. It has lovely gardens too.
My aunt always enjoys the food and really enjoys the entertainment and activities that are laid on.

I have had relatives in other care homes in and around the area and I must say from my personal experience this stands out as being the best on all fronts.

Reply from Nicky Harrington, The Orangery Home Manager at The Orangery Nursing Home

Thank you! It is lovely to hear your aunt has settled well into our home. We are very lucky to have such wonderful staff and support from our residents and their families. I will pass this positive feedback on to our care team. Many thanks again. Kind regards.

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Review from Elizabeth A (Daughter of Resident) published on 21 February 2023 Submitted via Website
Overall Experience

The Orangery Nursing Home has lovely helpful friendly staff who are always welcoming. I have seen how many of the staff are very affectionate and sincere with the residents. I am happy to know my mum is well looked after here.

Reply from Nicky Harrington, The Orangery Home Manager at The Orangery Nursing Home
Thank you for your lovely review. I will pass on the feedback to our care team at The Orangery.
Many thanks,

Nicky

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Review from P K (Son of Resident) published on 8 February 2023 Submitted via Postal Card
Overall Experience

Mum has been a resident for almost six years! Brexit and Covid have been difficult for care homes and The Orangery Nursing Home had to face these challenges too! Staffing appears to be more improved very recently and no longer needing visit appointments makes accessing Mum less regimented! The home has looked after Mum's needs very well. The staff are friendly and helpful!

Reply from Nicky Harrington, The Orangery Home Manager at The Orangery Nursing Home
Thank you for your kind words, we will be certain to thank the staff and share the lovely reviews we have received. It is very much appreciated.
Kind Regards,

Nicky

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Review from Valerie C (Partner of Resident) published on 27 January 2023 Submitted via Postal Card
Overall Experience

The Orangery Nursing Home is a very well-run home, it is spotlessly clean and bright with a lovely atmosphere. The manager and administrator are always friendly and approachable. The level of care is excellent, the staff are well trained and they are caring, patient and kind - nothing is too much trouble. Although my partner is unable to walk and has advanced dementia, he is included in the activities that are frequently arranged. I am happy and thankful for all the love and care he is given.

Reply from Nicky Harrington, The Orangery Home Manager at The Orangery Nursing Home
Thank you for your kind words. It is a pleasure to have such wonderful support from resident families and we are very grateful. I will be certain to pass on the message to the staff at the home.
Kind regards,

Nicky

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Review from Mary D (Daughter of Resident) published on 23 January 2023 Submitted via Postal Card
Overall Experience

Made to feel very welcome, come and chat with you and let you join in the activities. They look after you when you are upset. Always offer you refreshments and ask if you want to stay for supper. They let you spend time on your own with your relative in their room, with no rush for you to leave.

Reply from Nicky Harrington, The Orangery Home Manager at The Orangery Nursing Home
Thank you for your kind words of support for the home and our care team, it is much appreciated.
Kind regards,

Nicky

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Review from A O (Son of Resident) published on 23 January 2023 Submitted via Postal Card
Overall Experience

Fantastic staff. Soon as I walk in I feel comfortable and confident that Dad is being looked after well.

Reply from Nicky Harrington, The Orangery Home Manager at The Orangery Nursing Home
Thank you for your kind review. We are very proud of our staff at The Orangery and pleased that you feel confident that your dad is being cared for well.
Kind regards,

Nicky

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Review from Rose L (Daughter of Resident) published on 23 January 2023 Submitted via Postal Card
Overall Experience

I have always found The Orangery a very clean and pleasant home. The staff are very caring. Nothing is too much trouble. I am pleased with the care and activities.

Reply from Nicky Harrington, The Orangery Home Manager at The Orangery Nursing Home
Thank you so much for your kind review.
We take exceptional pride in the way our home is run and to hear such lovely words is a compliment to all our wonderful care team.
Kind regards,

Nicky

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 December 2019
Overall
Good
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for The Orangery Nursing Home.

Upcoming Events

There are no upcoming events for The Orangery Nursing Home.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for The Orangery Nursing Home.

Accreditations

There are no accreditations posted yet for The Orangery Nursing Home.

Meet the Team (6)

Joby Joseph
Joby JosephJob Title:Registered Home Manager

Joby manages The Orangery Nursing Home and oversees day-to-day operations.

Teresa Zieziula
Teresa ZieziulaJob Title:Clinical Manager

Teresa manages, monitors, and oversees all aspects of clinical and personal care within the home.

Rachel Delos Santos
Rachel Delos SantosJob Title:RGN

Rachel is the Care Coordinator at The Orangery Nursing Home. She has worked for Cedar Care for 14 years.

Paula Wickham
Paula WickhamJob Title:Head Chef

Paula is the Head Chef at The Orangery Nursing Home. Paula has over 34 years of experience as a chef in both hotels and care homes.

Gabriel Costisan
Gabriel CostisanJob Title:Head Housekeeper

Gabriel is the Head Housekeeper at The Orangery Nursing Home. He has a team of housekeepers who help to ensure the home is clean and tidy for our residents and their loved ones.

Care Team
Care Team Job Title:Care Team

At The Orangery we have a strong care team of talented staff. Our staff are always at hand to assist and to ensure your loved one is comfortable and well cared for. Our staffing levels are very stable and consistent which is a huge benefit and comfort to the resident and families. We promote a whole home approach where everyone is welcome and encouraged to join in with activities and meal times.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Orangery Nursing Home to verify any information. View our terms and conditions. The Orangery Nursing Home has an Enhanced Service -more info.