De Brook Lodge

She is very well fed and looked after and I feel reassured that she's in a comfortable safe environment. She often says that she's "lucky to be in such lovely surroundings" which are indeed light airy and modern.

All aspects of my mum's individual care needs are catered for to the highest standard at De Brook Lodge. My mum has always had a healthy appetite and enjoyed her food, and the catering is excellent, nutritious varied and appealing, in fact 5 star hotel quality. My mum has always been very creative, as she spent her working life as a confectioner cake decorator, and the activities programme is numerous, wide-ranging and interesting, which stimulates her, which she thoroughly enjoys. De Brook is 5 star quality in every aspect of a care home and I would have no hesitation in recommending De Brook Lodge to anyone. Everything about De Brook Lodge gives me confidence and reassurance that my mum is well taken care of and is happy, contented and thoroughly enjoying living there.

Very well placed and an ideal residence for my elderly auntie which has kept her close to her family who live locally in Flixton. It's good to know that my aunt is being cared for and is in a safe environment. The quality of care as seen by myself is second to none. Great understanding and professional senior management. Highly recommended. Would be very happy to arrange my own stay here if need be. Thank you.

De Brooke Lodge is a very happy environment for my mother to live in. Many days spent with cheerful staff who work very hard in sometimes difficult circumstances. Highlights are trips out of which my mother has enjoyed trips to Safari Park, canal, boat trip and a trip to a hotel in Manchester for afternoon tea. None of these things would happen without staff care and attention and organisation. Thank you.

Stepping into De Brook Lodge was like entering a four star hotel. The reception area and reception staff were excellent. The decor and cleanliness is of an exceptionally high standard. All of the staff show kindness, friendliness and professionalism at all times and my friend is settling into his new life very quickly due to their wonderful help and patience. The food is extremely good and is thoroughly enjoyed by my friend at every meal. All the bedrooms are superb and the en-suite bathrooms are fantastic. If in the future I was in the need of a care home I could think of now where better that I would like to live.

He has excellent care, enjoys his meals and calls this his home. All the staff are very friendly and welcoming. You can talk to them about any needs at any time.

I live at De Brook Lodge. I enjoy living here as my husband has died, I am now not lonely and have lots of friends. My room is lovely and my family can visit as often as they can.

I find the carers all very kind. They cater for my vegetarian food extremely well. I highly complement the manager and her team. I feel very lucky to be living here. I do feel at times they can be understaffed, which puts pressure on the staff that day. I don't join in activities and that is my choice and they respect that.

De Brook is a beautiful residential care home and the staff are superb. They make sure our mum gets all the things she loves, including her love of wine with her meal and a couple of brandy's and cokes before bed watching TV. I cannot recommend it enough, Its like a five star hotel with lots of love.

9. Not correct staff ratio/residents. Residents alone in lounge.

On the whole we are happy with the care. Sometimes he smells of urine and so does his clothes. I hope that when the staff know this, they they change and shower. He will tell them that he's had a shower, he can be very persuasive. He has a habit of putting used clothes back in his drawers. I'm sure the carers are aware of this. My dad is settled there and he only has good things to say about the care home. He's happy so, so are we. Sometimes there seems to be shortage of staff on his floor.

Since my mum moved into De Brook in February 2012, I have had peace of mind for her safety and general wellbeing. We have found the overall standard excellent! We are delighted with mums lovely bedroom, the good home-cooked food and wonderful care. Although there seems to be quite a high staff turnover a shortage on occasions. Somehow a high standard is maintained. I have found the staff to that extra mile to ensure their residents are treated withy the upmost of care an dignity and manage to have fun with them and keep them happy. The laundry is a bit of an issue, clothing disappears especially knickers, but my mum always looks clean and presentable. I have praised and recommended De Brook and its team to many people, and will continue to do so. I think its a terrific place and cannot thank all concerned enough.

We are reporting for a friend with dementia whom we helped to choose a home last year (2014) whilst she was able to manage with a care package in her own home. We and our friend are happy with the choice and she has settled well. The dementia has progressed but as far as we can tell she feels cared for in De Brook and is basically happy.

De Brook Lodge is a very pleasant and well run care home. The staff are friendly and dedicated. Also hygiene standards seem very high. One thing residents comment on is the quality of the food. All in all I have no complaints.