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Hengist Field Care Centre

Pond Farm Road, Borden, Sittingbourne, Kent ME9 8LS
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The nurses were professional and one of them always kept us up to date with any concerns we hadJoanne C(Daughter-in-law of Resident/Service User)
Hengist Field Care Centre, Sittingbourne
Outstanding care, from everyone. Have the time to talk to you, very friendly. I would recommendL W(Daughter of Resident/Service User)
Hengist Field Care Centre, Sittingbourne
This is a lovely care home, and the day staff are excellent. They go above and beyondCarol S(Daughter of Resident/Service User)
Hengist Field Care Centre, Sittingbourne

Hengist Field is a modern, purpose-built Home situated in the beautiful Kent countryside, close to the picturesque village of Borden. The Home’s dedicated and highly qualified team are committed to providing the highest quality residential, nursing and dementia care and support for their 75 residents.

The Home also has a fulltime Physiotherapist to support residents with rehabilitation, enabling bespoke day or short-term placements. Physiotherapy services also help with improving peoples’ strength,...  

Care Provided by Hengist Field Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,800 - £1,850£1,800 - £1,849
Residential Dementia Care£1,800 - £1,800£1,800 - £1,800
Nursing Care£1,800 - £1,850£1,800 - £1,850
Nursing Dementia Care£1,800 - £1,850£1,800 - £1,850

Hairdresser, chiropodist and Physiotherapist are extra. Most other things are included.

Contact Hengist Field Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Neli Koleva(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2011
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (75)
  • Single Rooms with ensuite Wet Room (75)

Visiting

  • The home maintains an open-hours visiting policy, which means relatives and friends are welcome to drop by and see their loved ones at any time. Families are always welcome to join their relatives for afternoon tea or lunch.

Hengist Field Care Centre Reviews (149)

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9.8

Hengist Field Care Centre has a Review Score of 9.8 (9.797) out of 10, based on 25 reviews in the last 2 years. Over all time Hengist Field Care Centre has 149 reviews.

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Showing 149 reviews matching selected criteria
Review from Steve S (Son of Resident) published on 11 July 2016 Submitted via Website
Overall Experience

While generally care at the home is to a high standard, significant problems have occurred since June last year which local management have failed to prevent, adequately investigate or resolve. There are wonderful carers but the home is not run by competent and intrusive management. Simple dementia-related problems and how to overcome them appear difficult for managers to understand. The approach to resident care is generic rather than client-centred and communication between management and relatives when problems are raised, is poor, tardy, defensive, ever apologetic but never conclusive. Problems like: finding a knife, prescribed medicines (not taken but hidden) and soiled sheets hidden in my father's drawers; his dementia date board frequently set to the wrong date; forgetting to reschedule missed medical appointments, are examples of issues discovered by myself rather than by the staff. It could be exceptional here. Yet it has been a battle to get the management to grip problems.

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Review from Becky S (Daughter of Resident) published on 2 June 2016 Submitted via Website
Overall Experience

We were struggling to provide the 24 hour care that my 92 yr old, terminally ill mother needed. She was SO reluctant to go into ANY care home; she was scared, upset, angry... It felt so awful having to take the decision for her.

On the day she was admitted to Hengist Field the care team handled the situation so well. While my sister unloaded the car Mum was invited and willingly accepted the invitation to join the other residents in one of the lounges for a sing-a-long. She absolutely loved it.

The team allowed her to settle at her own pace. She stayed in her room for the first couple of weeks but once she found her equilibrium, she started to accept the invitations to have lunch in the dining room and join in the daily activities in the lounge. Then there was no stopping her! She's made some lovely friends and thrown herself wholeheartedly into all activities and outings on offer.

She's getting increasingly frail now but is so calm & peaceful, I couldn't wish for anything more.

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Review from June D (Friend of Resident) published on 9 May 2016 Submitted via Postal Card
Overall Experience

I go there once every two weeks to see residents in the lounge. Used to be a Pets as Therapy visitor but my dog had an allergy to the carpet cleaner and they asked me to stay on as a friend. I go on the activities/coffee morning. Now stay in the lounge but have been all round the home before and found it to be a very clean and pleasant place. The staff are friendly too.

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Review from Denise F (Daughter of Resident) published on 22 April 2016 Submitted via Postal Card
Overall Experience

Friendly and caring. Nice place to spend last years of life.

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Review from Sylvia F (Resident / Service User) published on 28 March 2016 Submitted via Postal Card
Overall Experience

Due to a foot operation (bunion removal) I spent the day at Hengist Field Care Centre for some day care. The care staff were very attentive for thw whole of my stay and I was very well looked after. The nurse even changed my dressing which was really kind of her and she said it was no trouble at all. I will be recommending it to all my friends.

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Review from T T (Friend of Resident) published on 18 February 2016 Submitted via Postal Card
Overall Experience

A very comfortable, modern and capable care centre. I was very impressed with the professional, friendly and caring attitude of all the staff. I would certainly recommend the centre to all concerned.

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Review from Graham S (Son of Resident) published on 16 February 2016 Submitted via Postal Card
Overall Experience

I had to have my mother put in care home as she was unable to look after herself. I found the staff and home very good and nothing was too much trouble. I'm afraid she passed away recently and the staff at the home were very helpful to myself and my family and I would recommend this home to anybody as they are a dedicated team. I am quite happy for my comments to be passed onto the home as I think they should be told.

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Review from Sarah L (Granddaughter of Resident) published on 1 February 2016 Submitted via Postal Card
Overall Experience

Since granddad has been at Hengist Field, we have been made to feel welcome by the staff. In the three years granddad has used the care home we have only had minor points for improvement which have all bee addressed quickly and efficiently. All the staff are hard working, friendly and dedicated. The activities provided for the residents are brilliant, our personal favourites are the live music and summer BBQ's. The home is well maintained and clean, with lovely outside space.

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Review from Tracey L (Sister of Resident) published on 23 September 2015 Submitted via Website
Overall Experience

The facilities are excellent. My brother's room was spacious and modern. Each room was bright and airy. The care staff were professional and friendly dealing with all the needs of my brother and family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 September 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (32) & Events (0)

News
  • 30 Jul 2026

    We held our annual Summer BBQ here at our Care Home in Sittingbourne, and what a fantastic day it was! This year's theme was 'Through the Decades', and everyone enjoyed...

  • 16 Jul 2026

    Our baking session on Monday 6 July was inspired by our residents at our Sittingbourne Care Home, who came up with the brilliant idea of using up our leftover Easter...

  • 25 Jun 2026

    On Friday 19 June, to celebrate Royal Ascot Week, we transformed our cherry lounge into a stylish photo shoot setting, complete with a red carpet backdrop and a wonderful selection...

Upcoming Events

There are no upcoming events for Hengist Field Care Centre.

Awards / Recognitions (6)

  • 30 Jan 2026Recipient: Nellsar Care Homes
  • 30 Jun 2021Recipient: Nellsar Care Homes
  • 28 Feb 2020Recipient: Nellsar Care Homes

Accreditations

There are no accreditations posted yet for Hengist Field Care Centre.

Meet the Team (1)

Neli Koleva
Neli KolevaJob Title:Registered ManagerJoined: 2018

"Hello, I’m the Manager of Hengist Field Care Home in Sittingbourne. I joined the Nellsar family as Manager here at the Home in November 2018, bringing with me 34 years' Nursing experience from working in a variety of UK and overseas care settings. Our wonderful team here provide high-quality care while ensuring that our residents enjoy all aspects of life within our Home.

Hengist Field Care Home was opened in 2011 and the design fits in beautifully with the surrounding Kent countryside of Oast Houses and orchards. We have first-class facilities here for our residents to enjoy and are developing many new and exciting ideas and initiatives to enhance daily life within the Home. Our gardens and the surrounding area are stunning and these include a spectacular courtyard, sensory garden and an area where residents enjoy growing soft fruits in the summer.

On warm sunny days lunch is often served in the gardens and families are welcome to relax with loved ones and enjoy quality time together.We pride ourselves in promoting a caring, family-orientated atmosphere, where we extend our support to friends and families of our residents.

We have a Friends of Hengist Support Group to support relatives who find it helpful to share their experiences with others in similar circumstances and the desire to learn more about the illness or condition that affects their relative. We also hold Alzheimer’s Society Dementia Friends Information Sessions. These are very informal and are designed to give people a greater awareness and understanding of how Dementia may change their loved ones.

We like to make each day meaningful for residents of our Home. Our Activities team are always planning something different. Every week we have a range of organised activities, which may include; exercise classes, musical mornings, coffee mornings, food tasting, arts and crafts or musical therapy.

Our Well-Being Team are on hand to deliver one to one relaxing sessions which may be in the form of a massage, or aromatherapy which has wonderful benefits to the holistic health of residents. Our Cinema room plays a film of the day which runs twice a day every day – so our residents can enjoy the nostalgia of popcorn and an old movie. In the summer, we have BBQs every month, with live music – an opportunity for residents, relatives, friends and staff to get together and enjoy each other’s company.

A daily Lunch Club also allows residents living in different units within the Home to meet up, enjoy a meal and spend some time together in one of our tastefully decorated dining rooms.We extend a warm welcome to everyone who wishes to join us when we participate in charity events including Alzheimer’s Society Cup Cake Days and The World’s Biggest Coffee Morning organised by Macmillan Cancer Support.

We host relatives and residents meetings at which discussions are held about how families can become more involved and how we, as a Care Home, can continue to improve upon all aspects of our care and services provided at the Home. We implement any suggested new activities, or ideas, or menu suggestions, and then we meet again to discuss how well these were received."

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hengist Field Care Centre to verify any information. View our terms and conditions. Hengist Field Care Centre has an Enhanced Service -more info.