
The nurses were professional and one of them always kept us up to date with any concerns we hadJoanne C(Daughter-in-law of Resident/Service User)

Outstanding care, from everyone. Have the time to talk to you, very friendly. I would recommendL W(Daughter of Resident/Service User)

This is a lovely care home, and the day staff are excellent. They go above and beyondCarol S(Daughter of Resident/Service User)

The nurses were professional and one of them always kept us up to date with any concerns we hadJoanne C(Daughter-in-law of Resident/Service User)

Outstanding care, from everyone. Have the time to talk to you, very friendly. I would recommendL W(Daughter of Resident/Service User)

This is a lovely care home, and the day staff are excellent. They go above and beyondCarol S(Daughter of Resident/Service User)

Hengist Field is a modern, purpose-built Home situated in the beautiful Kent countryside, close to the picturesque village of Borden. The Home’s dedicated and highly qualified team are committed to providing the highest quality residential, nursing and dementia care and support for their 75 residents.
The Home also has a fulltime Physiotherapist to support residents with rehabilitation, enabling bespoke day or short-term placements. Physiotherapy services also help with improving peoples’ strength,...
Care Provided by Hengist Field Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Hairdresser, chiropodist and Physiotherapist are extra. Most other things are included.
The price(s) shown are provided by the care home. Contact Hengist Field Care Centre for full pricing details and T&Cs.
Contact Hengist Field Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Nellsar Care Homes
- Private Owned
Person in charge
- Neli Koleva(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2011
- Last Refurbishment: 2023
- Number of floors: 3
Room Information
- Single Rooms (75)
- Single Rooms with ensuite Wet Room (75)
Visiting
- The home maintains an open-hours visiting policy, which means relatives and friends are welcome to drop by and see their loved ones at any time. Families are always welcome to join their relatives for afternoon tea or lunch.
Hengist Field Care Centre Reviews (149)
Hengist Field Care Centre has a Review Score of 9.8 (9.797) out of 10, based on 25 reviews in the last 2 years.
Over all time Hengist Field Care Centre has 149 reviews.
While generally care at the home is to a high standard, significant problems have occurred since June last year which local management have failed to prevent, adequately investigate or resolve. There are wonderful carers but the home is not run by competent and intrusive management. Simple dementia-related problems and how to overcome them appear difficult for managers to understand. The approach to resident care is generic rather than client-centred and communication between management and relatives when problems are raised, is poor, tardy, defensive, ever apologetic but never conclusive. Problems like: finding a knife, prescribed medicines (not taken but hidden) and soiled sheets hidden in my father's drawers; his dementia date board frequently set to the wrong date; forgetting to reschedule missed medical appointments, are examples of issues discovered by myself rather than by the staff. It could be exceptional here. Yet it has been a battle to get the management to grip problems.
We were struggling to provide the 24 hour care that my 92 yr old, terminally ill mother needed. She was SO reluctant to go into ANY care home; she was scared, upset, angry... It felt so awful having to take the decision for her.
On the day she was admitted to Hengist Field the care team handled the situation so well. While my sister unloaded the car Mum was invited and willingly accepted the invitation to join the other residents in one of the lounges for a sing-a-long. She absolutely loved it.
The team allowed her to settle at her own pace. She stayed in her room for the first couple of weeks but once she found her equilibrium, she started to accept the invitations to have lunch in the dining room and join in the daily activities in the lounge. Then there was no stopping her! She's made some lovely friends and thrown herself wholeheartedly into all activities and outings on offer.
She's getting increasingly frail now but is so calm & peaceful, I couldn't wish for anything more.
I go there once every two weeks to see residents in the lounge. Used to be a Pets as Therapy visitor but my dog had an allergy to the carpet cleaner and they asked me to stay on as a friend. I go on the activities/coffee morning. Now stay in the lounge but have been all round the home before and found it to be a very clean and pleasant place. The staff are friendly too.
Friendly and caring. Nice place to spend last years of life.
Due to a foot operation (bunion removal) I spent the day at Hengist Field Care Centre for some day care. The care staff were very attentive for thw whole of my stay and I was very well looked after. The nurse even changed my dressing which was really kind of her and she said it was no trouble at all. I will be recommending it to all my friends.
A very comfortable, modern and capable care centre. I was very impressed with the professional, friendly and caring attitude of all the staff. I would certainly recommend the centre to all concerned.
I had to have my mother put in care home as she was unable to look after herself. I found the staff and home very good and nothing was too much trouble. I'm afraid she passed away recently and the staff at the home were very helpful to myself and my family and I would recommend this home to anybody as they are a dedicated team. I am quite happy for my comments to be passed onto the home as I think they should be told.
Since granddad has been at Hengist Field, we have been made to feel welcome by the staff. In the three years granddad has used the care home we have only had minor points for improvement which have all bee addressed quickly and efficiently. All the staff are hard working, friendly and dedicated. The activities provided for the residents are brilliant, our personal favourites are the live music and summer BBQ's. The home is well maintained and clean, with lovely outside space.
The facilities are excellent. My brother's room was spacious and modern. Each room was bright and airy. The care staff were professional and friendly dealing with all the needs of my brother and family.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 September 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (32) & Events (0)
- 30 Jul 2026
We held our annual Summer BBQ here at our Care Home in Sittingbourne, and what a fantastic day it was! This year's theme was 'Through the Decades', and everyone enjoyed...
- 16 Jul 2026
Our baking session on Monday 6 July was inspired by our residents at our Sittingbourne Care Home, who came up with the brilliant idea of using up our leftover Easter...
- 25 Jun 2026
On Friday 19 June, to celebrate Royal Ascot Week, we transformed our cherry lounge into a stylish photo shoot setting, complete with a red carpet backdrop and a wonderful selection...
There are no upcoming events for Hengist Field Care Centre.
Awards / Recognitions (6)
- 30 Jan 2026Recipient: Nellsar Care Homes
- 30 Jun 2021Recipient: Nellsar Care Homes
- 28 Feb 2020Recipient: Nellsar Care Homes
Accreditations
There are no accreditations posted yet for Hengist Field Care Centre.
Meet the Team (1)

"Hello, I’m the Manager of Hengist Field Care Home in Sittingbourne. I joined the Nellsar family as Manager here at the Home in November 2018, bringing with me 34 years' Nursing experience from working in a variety of UK and overseas care settings. Our wonderful team here provide high-quality care while ensuring that our residents enjoy all aspects of life within our Home.
Hengist Field Care Home was opened in 2011 and the design fits in beautifully with the surrounding Kent countryside of Oast Houses and orchards. We have first-class facilities here for our residents to enjoy and are developing many new and exciting ideas and initiatives to enhance daily life within the Home. Our gardens and the surrounding area are stunning and these include a spectacular courtyard, sensory garden and an area where residents enjoy growing soft fruits in the summer.
On warm sunny days lunch is often served in the gardens and families are welcome to relax with loved ones and enjoy quality time together.We pride ourselves in promoting a caring, family-orientated atmosphere, where we extend our support to friends and families of our residents.We have a Friends of Hengist Support Group to support relatives who find it helpful to share their experiences with others in similar circumstances and the desire to learn more about the illness or condition that affects their relative. We also hold Alzheimer’s Society Dementia Friends Information Sessions. These are very informal and are designed to give people a greater awareness and understanding of how Dementia may change their loved ones.
We like to make each day meaningful for residents of our Home. Our Activities team are always planning something different. Every week we have a range of organised activities, which may include; exercise classes, musical mornings, coffee mornings, food tasting, arts and crafts or musical therapy.
Our Well-Being Team are on hand to deliver one to one relaxing sessions which may be in the form of a massage, or aromatherapy which has wonderful benefits to the holistic health of residents. Our Cinema room plays a film of the day which runs twice a day every day – so our residents can enjoy the nostalgia of popcorn and an old movie. In the summer, we have BBQs every month, with live music – an opportunity for residents, relatives, friends and staff to get together and enjoy each other’s company.
A daily Lunch Club also allows residents living in different units within the Home to meet up, enjoy a meal and spend some time together in one of our tastefully decorated dining rooms.We extend a warm welcome to everyone who wishes to join us when we participate in charity events including Alzheimer’s Society Cup Cake Days and The World’s Biggest Coffee Morning organised by Macmillan Cancer Support.
We host relatives and residents meetings at which discussions are held about how families can become more involved and how we, as a Care Home, can continue to improve upon all aspects of our care and services provided at the Home. We implement any suggested new activities, or ideas, or menu suggestions, and then we meet again to discuss how well these were received."
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hengist Field Care Centre to verify any information. View our terms and conditions. Hengist Field Care Centre has an Enhanced Service -more info.