Search...

West Cliff Hall Care Home

West Street, Hythe, Southampton, Hampshire SO45 6AA
West Cliff Hall Care Home Logo
Jobs
West Cliff Hall Care Home logo
West Cliff Hall feels like a big family all working together to provide good care.E W(Relative of Resident/Service User)
West Cliff Hall Care Home, Southampton
we all feel and appreciate the homely atmosphere.Byron O(Son of Resident/Service User)
West Cliff Hall Care Home, Southampton
It's wonderful here and the staff are the same - happy to be here.William S(Resident / Service User)
West Cliff Hall Care Home, Southampton

Located on the outskirts of Hythe in Southampton, West Cliff Hall is a beautiful and majestic care home, set in expansive landscaped gardens and overlooking Hythe Marina and Southampton Water. The spectacular views are enjoyed by residents and visitors alike, offering relaxation and inspiration in equal measure, making it a happy and peaceful place to call home.

West Cliff Hall benefits from strong management and committed team members, who ensure residents...  

Care Provided by West Cliff Hall Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 59 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,500From £1,500
Residential Dementia CareFrom £1,500From £1,500

Special Summer Offer - Prices start from £1500 per week, when you move in as a permanent resident - For a limited time only. T&C's apply. Subject to Availability.

Contact West Cliff Hall Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Repeka Taukei(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (49)
  • Couples/Companion Rooms (5)
  • Single Rooms with ensuite Wet Room (49)
  • Couples/Companion Rooms with ensuite Wet Room (5)

Visiting

  • All visitors welcome 24 hours a day. Overnight visitors accommodation may be available subject to availability.

Parking

  • Large amount of Car Parking Space for visitors, Residents, family and friends.

West Cliff Hall Care Home Reviews (127)

Submit a Review
9.8

West Cliff Hall Care Home has a Review Score of 9.8 (9.772) out of 10, based on 31 reviews in the last 2 years. Over all time West Cliff Hall Care Home has 127 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to West Cliff Hall Care Home
Loading...
Showing 127 reviews matching selected criteria
Review from Keith P (Son of Resident) published on 25 July 2017 Submitted via Postal Card
Overall Experience
My mother has been a resident at West Cliff Hall since October 2016. Cannot fault any aspects of this building. The facilities are first class my mother's room and her on suite is superb.

The staff are wonderful with all my mother's needs. She is looked after in a very caring way Dementia is a terrible illness and is very demanding. I cannot praise the staff enough at West Cliff Hall Care Home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David C (Resident / Service User) published on 19 July 2017 Submitted via Postal Card
Overall Experience
This is one of the best care homes, if not the best that me and my wife have seen.
The manager and his staff are second to none.

We are more than satisfied with our care. Thank you all very, very much.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Muriel C (Resident / Service User) published on 19 July 2017 Submitted via Postal Card
Overall Experience
Our stay was very very good.
All there staff were excellent.
Everything was done well.

Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Frances K (Daughter of Resident) published on 9 February 2017 Submitted via Website
Overall Experience

My mother spent two separate weeks at West Cliff Hall near the end of 2015. After each week, her physical and mental wellbeing shot up. In the new year (Jan 2016), she decided to move to West Cliff permanently and she chose the same room. She loves her room, with its own bathroom (with spacious walk-in shower) and great views over the Solent, watching the ships go to and fro. All the rooms and corridors in the home are spacious so (unlike some other places) there’s no problem with mum bumping into things and people with her walking aid, and she doesn’t feel hemmed in. She's been there a year now and has settled in well, loves all the attention she gets and her condition seems to have stabilised. The staff are always professional, helpful and attentive. We had looked at a lot of other care homes but this was the only one that ticked all our boxes, and it’s such a relief to know that it wasn’t just a false ‘first impression’.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jackie B (Daughter of Resident) published on 10 October 2016 Submitted via Website
Overall Experience

My Dad spent 2 weeks respite care in West Cliff back in August - he absolutely loved it. When the chance came for permanent residence we all jumped at the opportunity, and in his words (one month later) he said "It is the best decision that I have made" he is joining in and interacting well with other residents and activities. He has a fantastic room with awesome views over the Solent. Dad has always enjoyed his food and the quality and varied menu ticks all of his boxes - especially his bottle of beer and glass of wine. The management and staff from the beginning have been Professional, understanding, supportive, warm and friendly. In summary, this care home is highly recommended and gets 10/10.

Reply from hollie Cobbett-Payne, Marketing Coordinator at West Cliff Hall Care Home

Hi Jackie,

It is lovely to hear your Dad is settling in so well. We hope he continues to enjoy his life at West Cliff Hall.

Thanks from all at the Hartford Care team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gwen M (Relative of Resident) published on 20 June 2016 Submitted via Postal Card
Overall Experience

I have very much enjoyed my stay at West Cliff Hall my room, the staff and care has been wonderful. I would highly recommend West Cliff Hall to all those seeking complete peace of mind in later life.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Paul D (Son of Resident) published on 19 May 2016 Submitted via Website
Overall Experience

My father moved into West Cliff Hall in April and he has settled in very well. The staff, the surroundings, the environment have all contributed to my dad feeling like he never wants to be anywhere else. After being very down after being moved from his old care home that shut down he now says that's the best thing that could of happened as he may never of come to West Cliff. Myself and my family could not wish for dad to be in a better place than West Cliff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 February 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for West Cliff Hall Care Home.

Upcoming Events

There are no upcoming events for West Cliff Hall Care Home.

Awards / Recognitions (9)

Accreditations

There are no accreditations posted yet for West Cliff Hall Care Home.

Meet the Team (2)

Repeka Taukei
Repeka TaukeiJob Title:Home ManagerJoined: 2014

My name is Repeka Taukei, and I am Home Manager at West Cliff Hall.

I joined the Hartford Care family in 2012. It’s been a great and rewarding journey, and the team takes pride in looking after our residents, families and visitors to ensure everyone feels safe and happy at all times.

I am looking forward to meeting you all soon at our beautiful home.

Andreea Onofrei
Andreea OnofreiJob Title:Deputy ManagerJoined: 2021

I have worked at West Cliff Hall and was very sad to leave. But I am back now and so happy to be working with Repeka. I am a very ambitious person who always wants to achieve my goals. I am 100% committed to my job and my residents.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact West Cliff Hall Care Home to verify any information. View our terms and conditions. West Cliff Hall Care Home has an Enhanced Service -more info.