Millbrook Care Centre

400 Huddersfield Road, Millbrook, Stalybridge SK15 3ET
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9.8 84 Reviews
  • Millbrook Care Centre, Stalybridge
Nestled in the attractive town of Stalybridge in Manchester, Millbrook supports older people to lead their best lives with personalised residential and residential dementia care.

The attractive, purpose-built home has a spectacular outdoor area, complete with a fountain, which is the perfect place to sit and relax, whilst watching the world go by. There is also a hair salon, nail bar and a range of comfortable en-suite and premier bedrooms to choose from.

At Millbrook, every member of the team is on hand to ensure residents feel supported, comfortable and happy.

The dedicated and professional care team seek to learn about each resident’s hobbies and interests, allowing them to create a comprehensive activity programme, supporting those living in the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, at Millbrook, the team encourage residents to take an active role in the Stalybridge community.

Recognising the unique nutritional needs of older people, the catering team at Millbrook design a varied menu full of delicious meals for residents to enjoy, with visitors always welcome.
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Care Provided by Millbrook Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Lift
  • Gardens
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1136

These prices are only a guideline, please contact Millbrook Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Claire Jones (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (46)

Millbrook Care Centre Reviews (84)

9.8

Millbrook Care Centre has a Review Score of 9.8 (9.810) out of 10, based on 23 reviews in the last 2 years.
Over all time Millbrook Care Centre has 84 reviews.

Overall Experience
  • 75
  • 8
  • 1
  • 0
  • 0
Date Published
  • 84
  • 3
  • 8
  • 23
  • 61
Reviewer Connection to Millbrook Care Centre
  • 31
  • 17
  • 9
  • 5
  • 4
  • 3
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 84, showing 81-84
Review from Harry (Resident) published on 17 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife and I came to the Millbrook Care Centre in October 2011 we settled in fairly quickly, I joined in most of the activities while my wife took things quietly. She died in 2014 and I was helped with all the funeral arrangements, after a short time I visited lots of pub/restaurants and wrote a guide
book which came to the notice of the local paper, BBC radio and television and featured in all three. I've been compiling a weekly quiz for over a year and get on well with the staff and am happy here just a few niggles like not getting my bed changed often enough. I have complete freedom of movement and can go out whenever I want to, I have lots of interests to keep me occupied.
Reply from Meridian, Careline Team at Millbrook Care Centre

We are really pleased that living with us at Millbrook enables you to continue to live a vibrant and fulfilling life; and we are grateful for the time taken to generate a sense of community within the home, it makes a real difference to other residents.
At Meridian we take every complaint or niggle very seriously and use them to learn and find ways to improve our service. To that end we had introduced a twice daily walk round check for the Home Manager to complete to spot issues and deal with them on a timely basis; this will ensure that areas falling short of our high standards are quickly spotted and addressed.

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Review from Richard P (Son of Resident) published on 2 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having looked around at several homes for my mother before deciding on Millbrook the staff constantly confirm that my decision was the right one. Caring, considerate and make my mother feel at home and me pleased she is in good hands.
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Review from Jill S (Daughter of Resident) published on 16 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in respite care for the last two weeks at Millbrook Care Centre. The experience to date has been amazing. The staff, management and support she has been given surpassed my expectation and more importantly my mum has flourished in the last two weeks. She looks better, brighter, and
has made friends. Her mental health has improved as previously she was isolated and was suffering with psychotic symptoms and these seems to have been suppressed as she is now stimulated. Well done, I wish I had made the move to here previously.
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Review from Ian W (Son of Resident) published on 30 July 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic staff and fantastic very caring environment. We wanted the best for our mum and dad and we got it!
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Current Review Score: 9.8 (9.810)

Overview of Review Score

The Review Score of 9.8 (9.810) out of 10 for Millbrook Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.810 for Millbrook Care Centre is calculated as follows: ( (225 Excellents x 5) + (44 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 273 Ratings = 4.81
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Millbrook Care Centre is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Sep 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (1)

Claire

Claire Jones

Job Title: Home Manager

Introducing Claire Jones
Home Manager at Millbrook, Stalybridge


What does ‘kindness’ mean to you?


“Being there for the everyday things that make life special”


As a dedicated healthcare professional, Claire has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Claire closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Claire remarked:


“Being able to help others achieve their goals, not just within the staff team but also for the people we care for.”


Outside of work, Claie enjoys spending time with her family and going on holidays, including Italy which is her favourite place to visit. She also loves animals and goes walking a lot with her French Bulldog, called Lulu.


If you would like to find out more about Millbrook, Claire would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Millbrook Care Centre to verify any information. View our terms and conditions. Millbrook Care Centre has an Enhanced Service - more info.