Nestled in the attractive town of Stalybridge in Manchester, Millbrook supports older people to lead their best lives with personalised residential and residential dementia care.
The attractive, purpose-built home has a spectacular outdoor area, complete with a fountain, which is the perfect place to sit and relax, whilst watching the world go by. There is also a hair salon, nail bar and a range of comfortable en-suite and premier bedrooms...
Nestled in the attractive town of Stalybridge in Manchester, Millbrook supports older people to lead their best lives with personalised residential and residential dementia care.
The attractive, purpose-built home has a spectacular outdoor area, complete with a fountain, which is the perfect place to sit and relax, whilst watching the world go by. There is also a hair salon, nail bar and a range of comfortable en-suite and premier bedrooms to choose from.
At Millbrook, every member of the team is on hand to ensure residents feel supported, comfortable and happy.
The dedicated and professional care team seek to learn about each resident’s hobbies and interests, allowing them to create a comprehensive activity programme, supporting those living in the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, at Millbrook, the team encourage residents to take an active role in the Stalybridge community.
Recognising the unique nutritional needs of older people, the catering team at Millbrook design a varied menu full of delicious meals for residents to enjoy, with visitors always welcome.
The price(s) shown are provided by the care home. Contact Millbrook Care Centre for full pricing details and T&Cs.
Contact Millbrook Care Centre to confirm what's included and get a personalised quote:
Millbrook Care Centre has a Review Score of 9.8 (9.757) out of 10, based on 26 reviews in the last 2 years.
Over all time Millbrook Care Centre has 99 reviews.
The building is clean...
The building is clean and comfortable and has a nice area to sit out.
I attended the Summer fete a couple of weeks ago, to see my aunt.
I was so impressed with all the staff. They couldn't have been kinder. When we as a family moved her into Millbrook Care Centre we hoped she'd love the home. She does. She always comments on the manager and the activity person who...
I attended the Summer fete a couple of weeks ago, to see my aunt.
I was so impressed with all the staff. They couldn't have been kinder. When we as a family moved her into Millbrook Care Centre we hoped she'd love the home. She does. She always comments on the manager and the activity person who has a lot of time for her.
I've now recommended the home to another family.
It is pleasant and always smells lovely and overall very very good. The only negative would be food selection. There could possibly be more selection both for...
It is pleasant and always smells lovely and overall very very good. The only negative would be food selection. There could possibly be more selection both for mains and dessert.
Thank you for your review. We value all feedback as this helps us to improve on our service where required. The Millbrook follows the HC-One menus that are set for all homes, and we offer the same as all the other homes including our afternoon homemade lemon drizzle cake. The main menu has two...
Thank you for your review. We value all feedback as this helps us to improve on our service where required. The Millbrook follows the HC-One menus that are set for all homes, and we offer the same as all the other homes including our afternoon homemade lemon drizzle cake. The main menu has two choices however the chef does also cater for any other requests he may receive such as cheese on toast or jacket potatoes. For pudding, there is only one main, however, staff also offer yoghurts, fruit, cheese and biscuits. We are happy to provide alternatives so as to ensure our Residents nutritional needs are met. Please don’t hesitate to liaise with the Home Manager if you have any concerns so that they can be immediately addressed.
Mum stayed for respite care and was very impressed by the standard of her room/facilities although we had to provide our own commode, chair raiser (mums mobility is very poor). She had great things to say about all but one of the staff. Food was excellent. However mum had a fall in the first couple...
Mum stayed for respite care and was very impressed by the standard of her room/facilities although we had to provide our own commode, chair raiser (mums mobility is very poor). She had great things to say about all but one of the staff. Food was excellent. However mum had a fall in the first couple of days and nobody informed family who visited daily. I was told mum would be walked daily, this didn't happen, she was therefore extremely stiff and found walking difficult once she was home due to being immobile for 11 days.
Thank you for sharing your details with us on carehome.co.uk after your Mother’s respite stay. We understand that the commode your Mother owned suited her needs more than the one we had available at the time. If you consider us again for respite care, we will endeavour to have one available in the...
Thank you for sharing your details with us on carehome.co.uk after your Mother’s respite stay. We understand that the commode your Mother owned suited her needs more than the one we had available at the time. If you consider us again for respite care, we will endeavour to have one available in the care home.
With regards to the chair raisers, these are not a standard piece of equipment we have in use. If required, the physiotherapists are involved and raisers are then ordered. This process usually takes some time from requesting the appointment to equipment being in place.
We are very sorry that you were not informed about your Mother’s fall, our policy is to inform relatives and we apologise that staff failed on this occasion to follow this procedure. Your Mother was offered the opportunity to walk daily in her room but declined any assistance to walk elsewhere in the home. Once again thank you for all your comments which have been taken on board.
My Mother was in Millbrook from March 2017 to November 2017, sadly passing away today. I can not praise the staff enough for their kind, caring and professional manner throughout the whole time she was there. They were always keen to inform me of updates, keen to talk to mum and us all the time and...
My Mother was in Millbrook from March 2017 to November 2017, sadly passing away today. I can not praise the staff enough for their kind, caring and professional manner throughout the whole time she was there. They were always keen to inform me of updates, keen to talk to mum and us all the time and very very caring. A true pleasure to have witnessed such a good care home in operation. Thank you so much for all you did for mum and us.
I was very happy to see the residents being treated in a very good, professional manner.
I was very happy to see the residents being treated in a very good, professional manner.
Management and staff are all friendly and kind.
Management and staff are all friendly and kind.
The care provided has made a noticeable difference. Having on site care is a clear improvement in health (fewer hospital visits) and mental well-being, less wandering etc.
The care provided has made a noticeable difference. Having on site care is a clear improvement in health (fewer hospital visits) and mental well-being, less wandering etc.
I feel very fortunate to live here. The home is lovely and the staff care.
I feel very fortunate to live here. The home is lovely and the staff care.
I like my room and food.
I like my room and food.
My mum is well looked after in a caring loving environment. The staff are amazing and nothing is too much trouble.
My mum is well looked after in a caring loving environment. The staff are amazing and nothing is too much trouble.
Excellent care each year for my mum. Workers and carers are wonderful and hard working. Mum loves the care, food and activities always provided. The manager is extremely helpful. Thank you.
Excellent care each year for my mum. Workers and carers are wonderful and hard working. Mum loves the care, food and activities always provided. The manager is extremely helpful. Thank you.
Mums care from arriving on Millbrook Care Centre from the hospital has been wonderful. Unfortunately she soon became very poorly and the staff reacted with speed and compassion to ensure that everything she needed was in place. Outstanding care, outstanding staff. Thank you.
Mums care from arriving on Millbrook Care Centre from the hospital has been wonderful. Unfortunately she soon became very poorly and the staff reacted with speed and compassion to ensure that everything she needed was in place. Outstanding care, outstanding staff. Thank you.
Simply being the best they can at all times. Highly recommended.
Simply being the best they can at all times. Highly recommended.
Care home has been taken over, since then a very large turnover of staff, lost it's family feel. No one except manager and one senior takes responsibility or aware of what has happened. e.g. my mum's hearing aids lost, 3 other hearing aids found in wash, so its not just a problem for me personally....
Care home has been taken over, since then a very large turnover of staff, lost it's family feel. No one except manager and one senior takes responsibility or aware of what has happened. e.g. my mum's hearing aids lost, 3 other hearing aids found in wash, so its not just a problem for me personally. I had to ask 5 days running for mum's wheelchair not found until I went to the manager. Cleaning over week sometimes, usually Saturday, does not happen - think it is a cut back. Many staff are very busy record keeping, could be shortened - need looking at, too much time spent on it.
We apologise for the fact that the feel of the home has deteriorated recently, and that the standards of cleaning and service has not been to our usual high standards. There has been a new manager at Millbrook from June 2015 who has been employed to raise the standards in the home; this cannot...
We apologise for the fact that the feel of the home has deteriorated recently, and that the standards of cleaning and service has not been to our usual high standards. There has been a new manager at Millbrook from June 2015 who has been employed to raise the standards in the home; this cannot happen without a few changes, and I am confident these are being made as quickly and as sensitively as possible. In addition, we have introduced a twice daily walk round check for the Home Manager to complete to spot issues and deal with them on a timely basis; this will ensure that areas falling short of our high standards are quickly spotted and addressed.
There have been 3 members of staff who have left recently (one retiring) and we have taken the opportunity to recruit more staff to these vacant positions to enable more flexibility to ensure we staff the home every day with Meridian employees. We are confident that as these new staff become fully proficient there will be an even more responsive service and continuity of personnel. In addition, occupancy has increased recently, and we are looking to recruit more staff to ensure there is a suitable level of trained staff working in the home to meet the increased demand for our services.
In relation to the missing hearing aids, we take every effort to be careful with a resident’s possessions, and when something goes missing we take this very seriously to find the missing items and or replace them if they cannot be found. In this instance we found the hearing aids for 2 residents within 3 days.
My wife and I came to the Millbrook Care Centre in October 2011 we settled in fairly quickly, I joined in most of the activities while my wife took things quietly. She died in 2014 and I was helped with all the funeral arrangements, after a short time I visited lots of pub/restaurants and wrote a...
My wife and I came to the Millbrook Care Centre in October 2011 we settled in fairly quickly, I joined in most of the activities while my wife took things quietly. She died in 2014 and I was helped with all the funeral arrangements, after a short time I visited lots of pub/restaurants and wrote a guide book which came to the notice of the local paper, BBC radio and television and featured in all three. I've been compiling a weekly quiz for over a year and get on well with the staff and am happy here just a few niggles like not getting my bed changed often enough. I have complete freedom of movement and can go out whenever I want to, I have lots of interests to keep me occupied.
At Meridian we take every complaint or...
We are really pleased that living with us at Millbrook enables you to continue to live a vibrant and fulfilling life; and we are grateful for the time taken to generate a sense of community within the home, it makes a real difference to other residents.At Meridian we take every complaint or niggle very seriously and use them to learn and find ways to improve our service. To that end we had introduced a twice daily walk round check for the Home Manager to complete to spot issues and deal with them on a timely basis; this will ensure that areas falling short of our high standards are quickly spotted and addressed.
Having looked around at several homes for my mother before deciding on Millbrook the staff constantly confirm that my decision was the right one. Caring, considerate and make my mother feel at home and me pleased she is in good hands.
Having looked around at several homes for my mother before deciding on Millbrook the staff constantly confirm that my decision was the right one. Caring, considerate and make my mother feel at home and me pleased she is in good hands.
My mother has been in respite care for the last two weeks at Millbrook Care Centre. The experience to date has been amazing. The staff, management and support she has been given surpassed my expectation and more importantly my mum has flourished in the last two weeks. She looks better, brighter,...
My mother has been in respite care for the last two weeks at Millbrook Care Centre. The experience to date has been amazing. The staff, management and support she has been given surpassed my expectation and more importantly my mum has flourished in the last two weeks. She looks better, brighter, and has made friends. Her mental health has improved as previously she was isolated and was suffering with psychotic symptoms and these seems to have been suppressed as she is now stimulated. Well done, I wish I had made the move to here previously.
Fantastic staff and fantastic very caring environment. We wanted the best for our mum and dad and we got it!
Fantastic staff and fantastic very caring environment. We wanted the best for our mum and dad and we got it!
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Residents and colleagues at HC-One’s Millbrook Care Home in Stalybridge, Tameside, were delighted to welcome Jonathan Reynolds, MP for Stalybridge and Hyde, on Friday 28th November for a special visit...
HC-One’s Millbrook care home in Stalybridge, Tameside, which provides residential and residential dementia care, has been busy transforming the garden area of their care home in a bid to win...
Millbrook Care Home, run by HC-One, located in Stalybridge, Tameside, is preparing to welcome in visitors and guests from their local community to participate in this year’s Care Home Open...
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Introducing Claire Jones, Home Manager at Millbrook, Stalybridge
As a dedicated healthcare professional, Claire has gained a wealth of experience in...
Introducing Claire Jones, Home Manager at Millbrook, Stalybridge
As a dedicated healthcare professional, Claire has gained a wealth of experience in providing care and nursing support to elderly people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.
Claire aims to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Millbrook Care Centre to verify any information. View our terms and conditions. Millbrook Care Centre has an Enhanced Service -what an Enhanced Service includes.