Millbrook Care Centre

400 Huddersfield Road, Millbrook, Stalybridge SK15 3ET
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9.7 97 Reviews
  • Millbrook Care Centre, Stalybridge
Nestled in the attractive town of Stalybridge in Manchester, Millbrook supports older people to lead their best lives with personalised residential and residential dementia care.

The attractive, purpose-built home has a spectacular outdoor area, complete with a fountain, which is the perfect place to sit and relax, whilst watching the world go by. There is also a hair salon, nail bar and a range of comfortable en-suite and premier bedrooms to choose from.

At Millbrook, every member of the team is on hand to ensure residents feel supported, comfortable and happy.

The dedicated and professional care team seek to learn about each resident’s hobbies and interests, allowing them to create a comprehensive activity programme, supporting those living in the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, at Millbrook, the team encourage residents to take an active role in the Stalybridge community.

Recognising the unique nutritional needs of older people, the catering team at Millbrook design a varied menu full of delicious meals for residents to enjoy, with visitors always welcome.
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Care Provided by Millbrook Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Lift
  • Gardens
  • Residents Kitchenette
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1211
  • RESPITE Self-Funded Residential Care: from £1331
The price(s) shown are provided by the care home. Contact Millbrook Care Centre for full pricing details and T&Cs.

Contact Millbrook Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Millbrook Care Centre to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Claire Jones (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (46)
  • Single Rooms with Ensuite Wet Room (46)

Millbrook Care Centre Reviews (97)

9.7

Millbrook Care Centre has a Review Score of 9.7 (9.705) out of 10, based on 26 reviews in the last 2 years.
Over all time Millbrook Care Centre has 97 reviews.

Overall Experience
  • 84
  • 12
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Date Published
  • 97
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Reviewer Connection to Millbrook Care Centre
  • 36
  • 19
  • 10
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  • 1
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Total of 97, showing 1-20
Review from A J (Daughter of Resident) published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident at Millbrook for 16 months. I have always found the care to be professional but also kind and warm. This month, mum became very unwell very quickly. The staff responded in a decisive and timely way. She was admitted to hospital with sepsis, and if it were, not for their action
I am sure the outcome would have been very different.
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Review from M O (Daughter of Resident) published on 4 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are very approachable and easy to talk to. Clean and welcoming environment. A thorough assessment of mum carried out. A thorough list of requirements is set out. Staff listen to my suggestions. Staff listen to my suggestions. Staff deal with residents in a friendly/patient manner.
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Review from Eileen L (Resident) published on 12 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience here has been 100% positive. From the moment I was met at the door I was made to feel welcome by all the staff who were friendly and efficient. The activities in the lounge were very pleasant and helped the day pass pleasantly and entertaining.
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Review from emma h (Granddaughter of Resident) published on 11 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
my grandma is a current resident at Millbrook carehome and the whole family couldn't be happier with the care which is given to my grandma, staff are so fri3ndly but professional, every need she has is met to a high standard, medication is given like clockwork always on time no fuss. food is fantastic
top quality produce is used and there's as much or little as u like. There are activities nearly everyday if you want to take part which is encouraged but not forced, they also have an on site salon. We can visit whenever we want and are always welcomed with friendly staff , just can't rate this place enough THANK YOU for all you do its forever appreciated!!!!!!!
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Review from P K (Son of Resident) assisted by family/friend published on 30 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was a permanent resident at Millbrook Care home in Stalybridge which I had recommended to me. We were more than happy with the care that my mum (Kathleen) received from Claire, Cathy, + all the team. The care home had been my mums home for 4+ years and has a very welcome feel, rather than clinical.
Claire held relatives meeting where she would listen to what we had to say + improve wherever possible. Thank you again to all at Millbrook care home for all that you did for my mum. We will always be forever grateful.
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Review from S D (Niece of Resident) published on 28 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Professional, kind and friendly place.
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Review from P C (Sister of Resident) published on 22 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and cheerful place to visit happy with the care and attention shown to my sister.
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Review from G P (Brother of Resident) published on 22 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister has been at the home for two months now and has settled in reasonably well; as it has taken adjustment to living in a very different way of life to tht she was used to.
On the whole she has been well looked after, the food is good and varied, though a little more fresh fruit could be available
and the accommodation is very good. Maybe a bit too warm in the room at times.
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Review from J C (Daughter of Resident) published on 22 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall I believe the care provided by the staff us of an excellent quality. My only reservation to give an overall score of excellent was down to the fact that I feel the decor looks tired and is in urgent need of upgrade.
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Review from K K (Daughter of Resident) published on 17 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleased with the care my father has received during his tie at Millbrook Care Centre. All the staff are very welcoming and friendly. My father has settled very well.
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Review from Jane N (Daughter of Resident) published on 16 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Millbrook Care home is an excellent facility where the staff are all friendly and helpful and I feel my mum is being looked after really really well. Given Mum's lack of mobility combined with early onset dementia she is safe and sound and I am 100% happy with the care and service that Mum receives
from the home and all the staff in it. The manager Claire has an open door policy and she along with all the staff are always willing to answer any queries or concerns about Mum and her day-to-day care needs.
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Review from L D (Friend of Resident) published on 15 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been satisfied on each visit. Some staff acknowledge you others don't, particularly at weekend. The office staff, domestic, laundry staff re really kind and friendly and make e feel welcoming
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Review from R T (Son of Resident) published on 13 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent home with caring staff and clean, tidy rooms.
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Review from Gareth J (Son of Resident) published on 19 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has recently moved to Millbrook and was very apprehensive of moving into a care home. My brother and I looked at a number of homes and Millbrook was heads and shoulders above everything else . From the moment we entered the home the manager and her staff were amazing, really taking an interest
in my father and his needs . From the moment he arrived his care has been second to none. A month and a half into his time he has expressed how happy, content and safe he feels. I cannot recommend Millbrook and the care staff highly enough. I m Living three hours away and to know my father is so happy and well looked after at Millbrook, gives me an unbelievable sense of relief.
Thank you Manager and team
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Review from Kathryn C (Daughter of Resident) published on 19 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been treated with dignity, respect and kindness whilst having respite at Millbrook. It's a lovely clean care home and does not have a clinical feel. Most importantly my mum has felt very safe and happy here.
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Review from A M (Niece of Resident) published on 15 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Millbrook have not only helped my aunt at a difficult time, but also myself. I feel they have gone above and beyond our expectations and have adapted brilliantly to my aunt's specific requests. As a relative I feel confident that she is looked after and kept safe which I cannot thank the
staff enough for.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Millbrook Care CentreDear A,We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!Thank you, once again, for your kind words.
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Review from John J (Son of Resident) published on 4 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hi
My father - has been a resident at Millbrook Care Home, Millbrook, Stalybridge since 17 December last year.
I wanted to let you know that I have been totally impressed with the professionalism, dedication and friendliness of all the staff that work there and care for dad and the other residents.


I

particular two senior nurses, have been particularly brilliant in the way they communicate with Dad and myself. One gores beyond, in my opinion, what she must be paid for and its obvious that she and her colleagues don't just work there they are dedicated to the providing AAA standard service. They are always happy, positive and have time to speak irrespective of their other commitments.
If you could pass this down to their line manager I would appreciate it as I think I'd like to be thanked for the work I do so they certainly need a big thankyou and the owners appreciate the caring staff that work there.
Kind Regards
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Review from T E (Granddaughter of Resident) published on 20 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care facilities at Millbrook Care Home were excellent. It was always clean and tidy and maintained to a high standard.
The staff were amazing, everyone was polite and friendly with a caring nature. The care they gave my grandma was exceptional.
At the time my grandma was there, she was happy and
well looked after. My grandma would always tell me how wonderful the staff were. Nothing was ever too much trouble and they always did their best for her, keeping us informed with her care. I would highly recommend Millbrook Care Home!
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Review from Glenis A (Daughter of Resident) published on 22 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Due to my mother having a stroke, the very prompt actions of the care home staff and paramedics getting her to hospital promptly means she recovered quickly and is now back in the care home, a big thank you to everyone.
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Review from J M (Daughter of Resident) published on 17 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A lovely home with friednly, helpful staff.
Mum has always been a people person but isn't missing well but I put that down to the fact that there is very little interaction between the residents which is probably the reason most are residents at Millbrook, Mum's reason for being there is her lack of
mobility. The staff have a difficult job to do and I thank them for looking after Mum.
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Current Review Score: 9.7 (9.705)

Overview of Review Score

The Review Score of 9.7 (9.705) out of 10 for Millbrook Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.705 for Millbrook Care Centre is calculated as follows: ( (222 Excellents x 5) + (81 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 308 Ratings = 4.705
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Millbrook Care Centre is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Sep 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (1)

Claire

Claire Jones

Job Title: Home Manager

Introducing Claire Jones
Home Manager at Millbrook, Stalybridge


What does ‘kindness’ mean to you?


“Being there for the everyday things that make life special”


As a dedicated healthcare professional, Claire has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Claire closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Claire remarked:


“Being able to help others achieve their goals, not just within the staff team but also for the people we care for.”


Outside of work, Claie enjoys spending time with her family and going on holidays, including Italy which is her favourite place to visit. She also loves animals and goes walking a lot with her French Bulldog, called Lulu.


If you would like to find out more about Millbrook, Claire would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.

Frequently Asked Questions about Millbrook Care Centre

What types of Care is Millbrook Care Centre registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Millbrook Care Centre have?

There are 46 Single Rooms.

What are the Facilities & Services at Millbrook Care Centre?

Lift, Gardens, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is Millbrook Care Centre to the centre of Stalybridge?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Millbrook Care Centre to verify any information. View our terms and conditions. Millbrook Care Centre has an Enhanced Service - more info.