






Nestled in the attractive town of Stalybridge in Manchester, Millbrook supports older people to lead their best lives with personalised residential and residential dementia care.
The attractive, purpose-built home has a spectacular outdoor area, complete with a fountain, which is the perfect place to sit and relax, whilst watching the world go by. There is also a hair salon, nail bar and a range of comfortable en-suite and premier bedrooms...
Care Provided by Millbrook Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 46 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Convalescent Care
Facilities
- Lift
- Gardens
- Residents Kitchenette
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Millbrook Care Centre for full pricing details and T&Cs.
Contact Millbrook Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Claire Jones (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
Room Information
- Single Rooms (46)
- Single Rooms with ensuite Wet Room (46)
Millbrook Care Centre Reviews (99)
Millbrook Care Centre has a Review Score of 9.7 (9.731) out of 10, based on 27 reviews in the last 2 years.
Over all time Millbrook Care Centre has 99 reviews.
My family and I felt very lucky when we found Millbrook Care Centre after viewing several less suitable homes. The immediate impression is of a very clean, bright and cheerful place. The rooms are nicely furnished, and residents are encouraged to make them homely with their own familiar possessions. The staff have looked after my father in a friendly and caring manner throughout the last eighteen months and always kept us well informed. The team of carers has remained largely unchanged during this time which provides continuity of care and friendship for my father. This has been particularly important in recent weeks as we have been unable to visit during the lockdown and, despite the pressure they are under, they have gone out of their way to reassure and support residents and their families.
If I need to come again, I would not hesitate.
Thanks.
My husband suffers from Parkinsons Disease, vascular dementia and Lewy bodies, he was treated with excellent care, dignity and all his needs were considered. He was well cared for, well-fed (level 5 diet), and settled in well. Everything was extremely good, and my husband settled in well as if he was at home. Could do with a few more staff and a bit more mental stimulation instead of just falling asleep in the lounge. Otherwise no complaints.
Thank you for your review, we value all feedback as this helps us to improve our service where required. We really appreciate your positive comments regarding our home. The staffing levels at Millbrook are under constant review by the management team within HC-One. Each month or following any...
The food was good and varied, with the sweets being excellent, salads very good, cooked meals good and improved considerably by a short microwave heat before serving. Breakfast was adequate but non-descript.
Two lounges are available and comfy with good-sized televisions. Entertainment is limited and it makes for the more able-bodied feeling restricted.
Thank you for your review, we value all feedback as this helps us to improve our service where required. We really appreciate your positive comments regarding our home, he Millbrook. We do try to vary our breakfast offering, a full continental breakfast and a hot choice. Our chefs are also happy to...
We needed emergency respite care for Mum, who suffers from Vascular Dementia and is very frail, as her primary carer, our dad had been taken into hospital. We were really pleased when Mum was able to get a room here as it was very close to home and enabled the family to make regular visits. We could not have asked for a better place. Everyone was so helpful, from the management who went the extra mile to facilitate her stay, to the staff who cared for her in a thoughtful, kind and professional way. The whole building was fresh, clean and welcoming. The resident's bedrooms were large, comfortable and well furnished with walk-in shower rooms. Whilst the communal areas were light, bright and very spacious allowing residents to see their visitors with a degree of privacy and without disruption to other residents. After his release from the hospital, Dad spent a lot of time at the care centre with Mum and was made to feel very welcome and cared for too, giving us peace of mind.
Food was a bit up and down, not always something I liked to eat on the menu. Staff were good and friendly. Lovely room. Activities I tried were OK.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Residents are offered a choice of nutritious foods and fluids throughout the day and night to ensure they have the opportunity to eat and drink a balanced diet. HC-One strives to offer the...
My only issue is the food. Whilst satisfactory and well prepared, I consider that the nutritional value needs to be reviewed.
Thank you for taking the time in completing a review for the Millbrook, we are delighted you are happy with the progress of the home since the new Home Manager has been in place. All our recipes are engineered to be nutritionally dense for our Residents. The recipes are analysed through a food...
We have been completely satisfied with Mum's care, everyone has been kind and compassionate and have treated Mum as a person, with dignity and respect. All her needs have been catered for, from the people doing the laundry, to the cook, the care staff and senior managers. I would not hesitate to recommend Millbrook Care Home.
The staff are lovely, really caring and helpful towards my mum. The whole place is very clean, comfortable. Overall, the food is nice. Mum is quite settled and happy here. If there has been a problem, it has been addressed straight away. Visitors are made very welcome and activities seem good. Thanks for caring about my mum.
My wife and I had found that ill health for both of us was becoming very difficult especially with me being my wife's carer. In consultation with our adult children, it was agreed that respite care was needed. A new experience for both of us. It was very difficult and I enjoyed little sleep. Overall I feel we did benefit and our children agree.
We never knew such beautiful care homes existed. Everything about the Millbrook is perfect. From the food and comfort to every member of staff thank you for making mum so welcome.
Everyone is polite, friendly and helpful and caring. We are fed well kept clean and the home is spotless. I myself would recommend it to others.
I appreciated the care given by staff, general atmosphere, facilities in room and food. Support walking to dining room. I did not use the lounge from own choice. Information about changes to activities was not always passed on.
I have found all staff I have been in contact with. Very pleasant, very helpful and very caring.
Millbrook looked after my uncle extremely well over a period of 7 weeks when he was in need of care. The place is immaculate, the staff are friendly, caring and supportive. My uncle made friends with residents and their relatives in what was a lovely atmosphere. Nothing was too much trouble and just before he left, he enjoyed a trip out to Salford Museum. He was sad to leave, but returned home to live independently.
Mum moved, not only form her own home but from an area outside Tameside. It was a traumatic time and could have been a mistake on my part to move her close to my own home in Tameside. Thankfully due to the caring staff, Mum soon adapted and is now thriving, both mentally and physically forging new friendships. The home is clean, well presented and the staff have a positive attitude in caring for the residents. She is encouraged to eat and join in activities, whilst
The home is beautifully decorated and very clean and is bright and cheerful.
(On the whole) staff are excellent with a very caring and professional manner.
Lovely care home pleasant staff and management. Manager made my friend feel welcomed and listened to what we needed at a difficult time
Mum recently lost her husband and as a result has become more distressed and confused than previously. During this time, Millbrook have done their best to support her, working with her GP and ourselves as relatives. She has been encouraged to eat and to join in with activities. I have often found when I visit that staff are chatting with her to provide comfort.
My friend seems very happy here. She is quite cheerful when I see her. Each week the staff are very nice and friendly.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 September 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (17) & Events (0)
- 12 Dec 2025
Residents and colleagues at HC-One’s Millbrook Care Home in Stalybridge, Tameside, were delighted to welcome Jonathan Reynolds, MP for Stalybridge and Hyde, on Friday 28th November for a special visit...
- 29 Aug 2025
HC-One’s Millbrook care home in Stalybridge, Tameside, which provides residential and residential dementia care, has been busy transforming the garden area of their care home in a bid to win...
- 19 Jun 2025
Millbrook Care Home, run by HC-One, located in Stalybridge, Tameside, is preparing to welcome in visitors and guests from their local community to participate in this year’s Care Home Open...
There are no upcoming events for Millbrook Care Centre.
Accreditations
There are no accreditations posted yet for Millbrook Care Centre.
Meet the Team (1)

Home Manager at Millbrook, Stalybridge
What does ‘kindness’ mean to you?
“Being there for the everyday things that make life special”
As a dedicated healthcare professional, Claire has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.
Claire closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.
When asked what she enjoys most about her role, Claire remarked:
“Being able to help others achieve their goals, not just within the staff team but also for the people we care for.”
Outside of work, Claie enjoys spending time with her family and going on holidays, including Italy which is her favourite place to visit. She also loves animals and goes walking a lot with her French Bulldog, called Lulu.
If you would like to find out more about Millbrook, Claire would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Millbrook Care Centre to verify any information. View our terms and conditions. Millbrook Care Centre has an Enhanced Service -more info.