Newbridge House

261 Tettenhall Road, Wolverhampton WV6 0DE
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10 71 Reviews
  • Newbridge House, Wolverhampton
Newbridge House in Tettenhall Road, Wolverhampton, is a care home specialising in caring for adults with dementia, EMI and residential needs.

All care provided is person-centred to ensure each individual's holistic needs are met. The aim is to enable each resident to lead a life that maximises their personal potentials while ensuring this is achieved in a safe positive and homely environment.

Their core values are choice, independence, inclusion and dignity.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 31 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £846 – £1049
  • Self-Funded Residential Dementia Care: £846 – £1049
  • RESPITE Self-Funded Residential Care: £846 – £1049
  • RESPITE Self-Funded Residential Dementia Care: £846 – £1049

These prices are only a guideline, please contact Newbridge House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Birkdale Homes UK LTD

Person in charge

  • Nicola Whittingham (Manager)

Local Authority / Social Services

Admission Criteria

  • Referrals expected from all avenues. Critea is must be able to stand to weight bear as a minimum.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2011
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (31)
  • Single Rooms with ensuite Wet Room (14)

Newbridge House Reviews (71)

Total of 71, showing 1-20
10

Newbridge House has a Review Score of 10 (9.950) out of 10, based on 30 reviews in the last 2 years. Over all time Newbridge House has 71 reviews.

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  • 68
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Date Published

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Review from J B (Daughter of Resident) published on 15 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy to be able to say mums care here is on every level of excellent.
She has been welcomed by everyone and included in the craft class which she loves.

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Review from Chris G (Daughter of Resident) published on 14 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We had to move mum into a full-time cave tome as her dementia had worsened. We were recommended Newbridge House by two different families. They both spoke very highly about everything. Mum has now been resident for three months. We can only speak as we find and can honestly say that we are really pleased
with absolutely everything. Every single member of staff bar NONE are truly wonderful. Mum has struggled to come to terms with living in a home but the patience and kindness shown to her means everything to us. Mum has settled thanks to everyone at Newbridge House so massive gratitude to all there.

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Review from N P (Niece of Resident) published on 12 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are excellent & look after the residents, with much love, care & attention.
The home is very clean & is homely for the residents.
Communication is excellent & staff are very obliging.
The food is also extremely good and the residents needs are well and truly catered for.

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Review from K B (Niece of Resident) published on 9 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle was admitted to Newbridge Care Home in August last year as he has dementia and is now unable to live on his own.
The manager and her team have been amazing, there have been difficult times with my uncle due to his illnesses but the team have their utmost to help him and us.
Amazing staff
! And I would definitely recommend !
Thank you to the manager and the team, for caring for my uncle.

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Review from A B (Daughter of Resident) published on 9 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has settled well. He is well cared for, always well presented and clean. He enjoys the food and there is a good daily routine. Dad is encouraged to stay in the communal lounge but often goes to his room to rest when he needs to. All of his medical care and concerns are self with by the home,
however, communication is good and we are kept informed either on our regular visits or by phone.

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Review from M R (Daughter of Resident) published on 9 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Newbridge earlier this year and has settled in well
The staff and the care they have given her has been very reassuring after making the hard decision that the move was necessary
Having the surgery next door has been a great help with mums medical requirements and the staff are really
attentive

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Review from Sandra F (Wife of Resident) published on 9 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Newbridge House has a warm and friendly ambiance with kind and caring staff who are always ready to listen and advise. The Home is well furnished and everywhere is clean and tidy. Residents are well cared for and the staff know everyone in their care . Good parking facilities and on a major bus route.
Good security systems.

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Review from C L (Daughter of Resident) published on 30 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been a resident of Newbridge House since March following a fall, a spell in hospital and a worsening of his Alzheimer's.
The Manager and her team have shown total compassion and care to not only my Dad, but to our whole family. Their wealth of experience and understanding and have made this
incredibly difficult transition more bearable for us all. They keep us fully informed of Dad's condition and are continually offering advice and support.
Dad is always fresh and clean and his clothes are well cared for. Newbridge is well maintained and is constantly being cleaned and always smells fresh. The food is excellent and Dad looks forward to mealtimes. Having the Doctors Surgery next door is ideal and they provide a weekly ward round for residents.
Every member of staff that we have seen are cheerful and polite and radiate a sense of truly caring about the residents. Nothing ever seems to be too much trouble.
We couldn't wish for better love and care for Dad.

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Review from D H (Daughter of Resident) published on 5 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was an emergency admittance. From the start staff were attentive and accommodating. His room was clean and bright and he was very well looked after. Good food, assistance with medication and hygiene. During father's 2 month stay his health and demeanour improved significantly. All thanks to
the dedicated team of staff at Newbridge House. Thank you.

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Review from L C (Granddaughter of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Newbridge House took exceptional care of my Grandma, the staff are so friendly, kind, supportive and compassionate. As family we couldn't have asked for more. Rooms were clean and made to feel homely. Thank you so much for taking such good care of my Grandma.

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Review from Maxine W (Daughter of Resident) published on 20 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we searched many care homes for a place that would meet my mom's needs and care for her as we would wish. From the moment we stepped inside Newbridge house we knew that this was the place that my mom who had Alzheimer's would be looked after with the greatest care. My mom was a resident
from the end of May 24 till she passed away at the end of August 24 the care and compassion shown by the staff were outstanding from the very first moment. Her room was lovely and clean and felt like home which is what we wanted, the staff are all long-term and are so friendly and wonderful. When my mom was sadly in the end of life Newbridge House went above and beyond to make her final days comfortable and they helped us as a family looking after us as well, so we could stay by mom's side till the end.
We will be forever grateful to them for their exemplary care. Newbridge House is wonderful and we would recommend it a thousand times over. Two staff members in particular and all the staff are fantastic.

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Review from Michael H (Son-in-law of Resident) published on 20 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff, can't thank the home enough for what they do. I have recommended this home to a friend whose father needs help.

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Review from A M (Daughter of Resident) published on 27 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother arrived at Newbridge in June this year after becoming ill and unable to care for herself. She had been very reluctant to live in a care home, so it is with immense relief and gratitude that I write this review. My mom looks well-fed, clean and cared for. The staff are excellent, very friendly
and supportive of the whole family, they keep us fully informed. The home itself is very clean, and cheerful and offers a lot of activities for residents who wish to take part. On my last visit, my mom was more concerned with not missing her dinner, which she was looking forward to than me saying goodbye. She seems content, which is a credit to the home.

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Review from Tracey S (Daughter of Resident) published on 2 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to Newbridge as her Alzheimers was worsening. I have visited many care homes in this area, and as an ex-carer, I have a massive insight into what I am likely to find, and what's acceptable and inevitable. I have never seen a care home this good. The layout of the home means that the carers
can always watch the residents, very special, and the staff are simply amazing. Since Mum moved in she finally smells clean, including her hair and her teeth are being cleaned. Extremely unusual in care homes. There is an activity program each morning and afternoon, singing, exercises, bingo etc. Full of energy and enthusiasm the ladies get everyone smiling and moving. Mum raves about the food, and she has gained some much-needed weight at last. As an ex-carer, I can't believe how lucky we were to find Newbridge. Also, the initial phone call with the manager was amazing as I was upset and stressed and she was full of information and advice. No other homes I visited even compared.

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Review from Lisa T (Daughter of Resident) published on 30 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we cannot thank the team enough for the exceptional care given to our mum. Because of the expert help and care she had she is now able to return home, be independent and be even stronger physically and mentally than before. We will be forever grateful and we cannot recommend them enough.
Every member of the team takes time to care for each of the residents treating them with the dignity and respect they deserve. Not sure how we are going to keep up the excellent menus and food options.

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Review from S R (Respite Resident) published on 30 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went into respite for 10 days in June, so the family could have a break. She settled in well and thoroughly enjoyed her time there (especially the food) All the staff were lovely, very thoughtful, friendly and compassionate. If my mum needs to go to respite again I wouldn't hesitate her going
to Newbridge House.

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Review from S K (Friend of Resident) published on 14 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very helpful, caring, and supportive of my mother. Communication with me has been excellent in keeping me up to date with how she is.
The home is very clean with no unpleasant odors. The food is good.

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Review from Caron J (Daughter of Resident) published on 12 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mom has resided at Newbridge House since June this year. I cannot thank the manager and all the staff here enough. They are sincere, caring, helpful and understand Mom's needs. She has settled in so well and I believe she now considers Newbridge House her home, which relieves the guilt and anxiety
we all feel. Mom is always saying how lovely everyone is and that the meals are great. This is a cruel disease, but the service from everyone at Newbridge House helps no end. She loves the activities, especially when there's music involved, and she starts showing off her dancing skills. She is safe and secure.

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Review from A M (Son of Resident) published on 6 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing care, have things to do every day for the residents. The staff are brilliant, respectful and caring, would give them 100%. My mum is so happy there and the place is so clean and they go above and beyond for the residents.

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Review from N C (Daughter of Resident) published on 30 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been a resident here since March 2022. During this period the staff have been friendly, caring and supportive to her and the family whenever we visit. She is well-fed, has made friends and is comfortable in the environment. There is regular enrichment for residents and families are encouraged
to participate in fundraising activities and fun days. We made the right choice for Mom when faced with the difficult decision that we could no longer care for her ourselves.

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Current Review Score: 10.0 (9.950)

Overview of Review Score

The Review Score of 10 (9.950) out of 10 for Newbridge House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.950 for Newbridge House is calculated as follows: ( (340 Excellents x 5) + (18 Goods x 4) ) ÷ 358 Ratings = 4.95

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Newbridge House is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Jun 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

Meet the Team (2)

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Nicola Whittingham

Job Title: Director/Manager

Joined: 2011

Nicola has over 27 years of experience in the care & nursing sector. As an ex-learning disabilities nurse, she has commissioned and managed several different care facilities including being responsible for numerous nursing homes as an area manager. Nicola specialised in elderly/Dementia care some 16 years ago and gained a Dementia care mapping award. Nicola also holds the registered manager award.

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Fran Bodo

Job Title: Deputy manager

Joined: 2011

Deputy Manager


Fran Bodo is Newbridge House’s Deputy manager, who has worked at the home since it opened. Fran has over 12 years experience of in supporting elderly people with dementia and mental health issues. Fran holds level 5 NVQ in care and works closely with Multi-Disciplinary Team to manage the Health and well-being of our residents. Fran is also Newbridge's Diversity Champion.

Frequently Asked Questions about Newbridge House

What types of Care is Newbridge House registered for?

Older Person Care, Dementia & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Newbridge House have?

There are 31 Single Rooms.

What are the Facilities & Services at Newbridge House?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Newbridge House to the centre of Wolverhampton?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Newbridge House to verify any information. View our terms and conditions. Newbridge House has an Enhanced Service - more info.