





Newbridge House in Tettenhall Road, Wolverhampton, is a care home specialising in caring for adults with dementia, EMI and residential needs.
All care provided is person-centred to ensure each individual's holistic needs are met. The aim is to enable each resident to lead a life that maximises their personal potentials while ensuring this is achieved in a safe positive and homely environment.
Their core values are choice, independence, inclusion and dignity.
Care Provided by Newbridge House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 31 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fee's are based on the room size and facilities.
The price(s) shown are provided by the care home. Contact Newbridge House for full pricing details and T&Cs.
Contact Newbridge House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Birkdale Homes UK LTD
- Private Owned
Person in charge
- Nicola Whittingham (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2011
- Last Refurbishment: 2022
- Number of floors: 2
Room Information
- Single Rooms (31)
- Single Rooms with ensuite Wet Room (14)
Newbridge House Reviews (78)
Newbridge House has a Review Score of 9.9 (9.945) out of 10, based on 23 reviews in the last 2 years.
Over all time Newbridge House has 78 reviews.
Mum moved to Newbridge as her Alzheimers was worsening. I have visited many care homes in this area, and as an ex-carer, I have a massive insight into what I am likely to find, and what's acceptable and inevitable. I have never seen a care home this good. The layout of the home means that the carers can always watch the residents, very special, and the staff are simply amazing. Since Mum moved in she finally smells clean, including her hair and her teeth are being cleaned. Extremely unusual in care homes. There is an activity program each morning and afternoon, singing, exercises, bingo etc. Full of energy and enthusiasm the ladies get everyone smiling and moving. Mum raves about the food, and she has gained some much-needed weight at last. As an ex-carer, I can't believe how lucky we were to find Newbridge. Also, the initial phone call with the manager was amazing as I was upset and stressed and she was full of information and advice. No other homes I visited even compared.
As a family, we cannot thank the team enough for the exceptional care given to our mum. Because of the expert help and care she had she is now able to return home, be independent and be even stronger physically and mentally than before. We will be forever grateful and we cannot recommend them enough. Every member of the team takes time to care for each of the residents treating them with the dignity and respect they deserve. Not sure how we are going to keep up the excellent menus and food options.
My mum went into respite for 10 days in June, so the family could have a break. She settled in well and thoroughly enjoyed her time there (especially the food) All the staff were lovely, very thoughtful, friendly and compassionate. If my mum needs to go to respite again I wouldn't hesitate her going to Newbridge House.
The home is very clean with no unpleasant odors. The food is good.
Our mom has resided at Newbridge House since June this year. I cannot thank the manager and all the staff here enough. They are sincere, caring, helpful and understand Mom's needs. She has settled in so well and I believe she now considers Newbridge House her home, which relieves the guilt and anxiety we all feel. Mom is always saying how lovely everyone is and that the meals are great. This is a cruel disease, but the service from everyone at Newbridge House helps no end. She loves the activities, especially when there's music involved, and she starts showing off her dancing skills. She is safe and secure.
Amazing care, have things to do every day for the residents. The staff are brilliant, respectful and caring, would give them 100%. My mum is so happy there and the place is so clean and they go above and beyond for the residents.
My Mother has been a resident here since March 2022. During this period the staff have been friendly, caring and supportive to her and the family whenever we visit. She is well-fed, has made friends and is comfortable in the environment. There is regular enrichment for residents and families are encouraged to participate in fundraising activities and fun days. We made the right choice for Mom when faced with the difficult decision that we could no longer care for her ourselves.
Aunt is happy and well looked after. I would thoroughly recommend Newbridge House.
Thank you for looking after my father so well. He was happy and cared for, and found everyone there to be always so positive, happy and very caring! He particularly loved the food! Knowing he was so well looked after gave us peace of mind and such reassurance- thank you to everyone at Newbridge House!
My mom has been a resident for over 18 months and it's been hard not having her living in her own home, but I know that although Mom has Alzheimer's and is getting quite frail that she is well cared for and safe. I have had relatives in other care homes which have frankly made me despair that these places are allowed to continue to keep their doors open at all. I have faith in the staff to tend to my mom's needs and keep her clean and well fed and I'm very happy to say she's a resident at Newbridge House Care Home.
Since my mom moved into Newbridge House I have felt so relaxed knowing she is receiving round the clock care and that she is with other people. The care staff are all amazing and absolutely lovely. They make me (and my dog!) feel so welcome when I go to visit. My mom is very happy there and has made friends. I would highly recommend.
My mother is not and to be fair never has been easy to please, but when I see how the professionals can make her happy and calm her down, it makes me feel quite humble. The atmosphere is always calm yet welcoming and my mother generally makes positive comments about the place to me.
What a fabulous place. My mother has vascular dementia. She was angry and frightened, but as soon as she moved into Newbridge House she felt safe, happy and she had a purpose in life. No longer were days looming in front of her. She very rarely uses her room, preferring to spend her time in the communal areas with all of the friends she has made. The staff are very caring and lovely and we experience this every time we visit. Nothing is too much trouble and my mother has told us that she can do anything she wants to. She no longer feels as though someone is stopping her from doing what she wants. She obviously can't do what she wants but she truly believes that she can. This demonstrates the care and attention shown by the staff. It was the best decision we made for her. She still comes out with us but is keen to get back to her home and friends. She is living her best life. Fabulous place, thank you.
My aunt has been a resident for nearly a year now and is living with advanced dementia. I can honestly say the staff have looked after her immensely and nothing is too much trouble. The home is always clean, well looked after and thoroughly maintained. I am kept up to date on all eventualities which may arise and I would have no hesitation to recommend the establishment to anyone.
We moved my mother-in-law into here in December 2022 and from day one she has felt safe and at home. We have absolutely no issues at all and we know we have made the right decision. All staff are friendly and polite, nothing is too much trouble. I would recommend this home to anyone.
Newbridge House is a real home from home where mum is safe, cherished and well cared for. Her room is cosy and always spotlessly clean. The staff are unfailingly caring and compassionate. Mum is happy there and always speaks highly of how caring the staff are. As relatives, we are kept informed and always treated with friendliness. All in all, we couldn't wish for better. Thanks to all the staff for caring for mum so well.
A friendly place to live with a staff that is genuinely caring and compassionate. Residents are treated with the utmost respect and dignity and I love the individualism approach taken with all the residents - every person counts! A very warm and welcoming place always!
Mum had been in independent living but needed more care/assistance. All staff are very welcoming and friendly. They deal with all her needs as and when needed in a caring and respectful way, and keep her as mobile as possible. As a family, we are informed of any medical changes and well-being that may occur and answer any queries that we may have. She has a clean welcoming room, enjoys her meals and having a banter with carers. Importantly, Mum is happy.
It's lovely seeing my nan being treated like she's part of a family and seeing her interacting with staff and other residents. The home itself is spotless and you can tell staff are enthusiastic in their job and clearly enjoy it there, nan likes it enough to want to stay permanently
After having a rather difficult year, with my aunt having numerous hospital admissions, we made the difficult decision in January that it would not be safe for my Aunt to return home. it has been such a relief to know that my aunt is happy, settled and well looked after. The staff have all been lovely and I can tell every time I visit that they genuinely care for the residents and that my Aunt enjoys her interactions with them. I love the relaxed approach to visiting - we’re asked to phone beforehand but it is never a problem and we are made to feel very welcome. The physical building is well maintained and is perfect for a care home (and a great improvement on the short-term homes that my aunt has stayed in on previous occasions). Newbridge House was recommended to me and I would have no hesitation in recommending it to anyone.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 June 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (2)

Nicola has over 27 years of experience in the care & nursing sector. As an ex-learning disabilities nurse, she has commissioned and managed several different care facilities including being responsible for numerous nursing homes as an area manager. Nicola specialised in elderly/Dementia care some 16 years ago and gained a Dementia care mapping award. Nicola also holds the registered manager award.

Deputy Manager
Fran Bodo is Newbridge House’s Deputy manager, who has worked at the home since it opened. Fran has over 12 years experience of in supporting elderly people with dementia and mental health issues. Fran holds level 5 NVQ in care and works closely with Multi-Disciplinary Team to manage the Health and well-being of our residents. Fran is also Newbridge's Diversity Champion.
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